I took my BMW to do the recalls and the service and professionalism on behalf of Fonceca was great. Unquestionably I recommend it.

Jose fonseca excelent advisor,good and faster service.

I like this płace a lot. The service of the Dealership has been done to my vehicle in an excellent way after all these years. Previous appointment was on time and I was informed when all procedures were done. Very nice and friendly staff you can meet there. I recommend this place for anyone. Waldemar Wojtas

My service/repair was necessary. With all Corona Virus issues the dealership was professional and safe with out interactions. Was able to pay over phone. Friendly

We especially appreciated our Salesman - Scott Ruby. He was relaxed yet professional and informative.

Carol always goes above and beyond to help in service with any issue. I highly recommend BMW of Fort Myers to everyone.

Bought a new X7. The staff was very friendly. No high pressure tactics. Totally professional all the way. The Genius's are great.

Took care of everything in one visit - Jose really takes care of you.

Took care of us promptly and we?ll. Very satisfied. EJO

BMW of Fort Myers provided excellent service and even provided a ride to a golf course so that I could keep a tee time.

The entire experience was professional, prompt and pleasant. This dealership is top notch in my opinion. Everyone I dealt with was helpful and courteous.

Excellent service department

I love my new BMW 430i, and the dealerships BMW Genius program. An employee they call a "genius" came to my house after I bought the car and showed me how to use lots of things in the car that I was not aware of. He even programmed the car's garage door opener, and it was so easy I can do it myself when I return to Delaware. They even wash the car for free as long as I own it. Never heard of such good service from a BMW dealership.

all personal were very helpful. All that was promised was delivered. Our sales person was excellent .

nice experience . great salesperson. wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Easy to schedule online, easy to drop off car, and we were kept up to date on what problems were found and when the car would be ready. Thanks Jeremy!

One of the best car buying experiences I have ever had. I emailed the dealership and asked for a price on a 2020 X3 M40i. Shortly after my email, I was contacted by John Findley, a Client Advisor, who helped me spec the car and then emailed me a competitive detailed quote. Even though BMW of Fort Myers is about 100 miles away from where I live, I made the trip to meet with John and bought the car. John was real pleasure to work with and made the whole car buying process very simple and straight forward. When I walked into the dealership, which is very modern and up to date, I was greeted by the receptionist and a client advisor who showed me to John’s office. The entire dealership has a very friendly, easy going feel. The delivery of the car went very smoothly. John had all of the documents ready and Chris the finance manager was very efficient so we were able to close on the car very quickly. Once finished all of the business, we got to spend time with one of the geniuses, Steve who’s knowledge about the car and technology amazed me. I am looking forward to my encore appointment with him. I am glad I made the trip to BMW of Fort Myers. Everyone at the dealership made buying my new BMW a great experience and even though its is a drive I plan on using them for service not only on my new car but my wife’s Z4 as well.

One of the best car buying experiences I have ever had. I emailed the dealership and asked for a price on a 2020 X3 M40i. Shortly after my email, I was contacted by John Findley, a Client Advisor, who helped me spec the car and then emailed me a competitive detailed quote. Even though BMW of Fort Myers is about 100 miles away from where I live, I made the trip to meet with John and bought the car. John was real pleasure to work with and made the whole car buying process very simple and straight forward. When I walked into the dealership, which is very modern and up to date, I was greeted by the receptionist and a client advisor who showed me to John’s office. The entire dealership has a very friendly, easy going feel. The delivery of the car went very smoothly. John had all of the documents ready and Chris the finance manager was very efficient so we were able to close on the car very quickly. Once finished all of the business, we got to spend time with one of the geniuses, Steve who’s knowledge about the car and technology amazed me. I am looking forward to my encore appointment with him. I am glad I made the trip to BMW of Fort Myers. Everyone at the dealership made buying my new BMW a great experience and even though its is a drive I plan on using them for service not only on my new car but my wife’s Z4 as well.

Oil change experience at BMW of Fort Myers excellent.

I called Micheal in the parts department to ask about my battery that I purchased almost a year ago but couldnt find my receipt, and he took his time finding my info and was very helpful. Once I got there he was there and took my old battery and gave me a new one and was very informative and polite. I love this place, everytime I go there the people at BMW are always there to help.

Pushy sales staff. I simply went in to browse, explained my situation and what I was comparing- it was between a Lexus, Mercedes and BMW. I went with the Benz.

Service was timely and Tom Simmons very helpful.

I did expect more from Mercedes dealership from the sales department but overall it was good but the service department is unbelievable the best I've gone to and I've been from Florida to New York and had many Mercedes

I found the people that helped me, did a wonderful job.

Good Dependable people with integrity did what they promised to do.

I have been dealing with BMW service and sales for a very long time. I drive an hour out of my way to go there, when there is a closer dealership nearby. Jose, in service, is the best and I wouldn’t buy a car from anyone else besides Mike A in sales.

Great service totally me my expectations. I was in and out very quickly

An excellent job. Thanks

Friendly staff and clean facility. Nice selection on showroom floor of new models.

I was provided a loaner as my car was to be serviced the next day. My car was ready as promised.

Jose Fonseca Carlos like always the best period I say all the time the only thing that tops the ultimate driving machine is ultimate service thank you Jose so you can consider

Always a good time my specialist Chad Swindle knows his stuff

My salesman, Chris, was a pleasure to deal with. I am a first time buyer and he made it very easy. I did not feel pressured in the least bit. I will be happy to refer him and the Fort Myers dealership to any of my Florida friends.

Excellent from the start

Great buying experience, no pressure and very professional. They have earned my business from now on. Thanks

Nice Honest people they did a good job on my car gave me a loner

They treated my dad and I with such care and respect. I felt welcome from the moment I stepped foot on the lot till I left.

The staff here were exceptionally personable and professional! They really cared that our experience was easy and comfortable. They took care of our car right when we arrived, even though we were early. The ambiance of the waiting area was very comfortable and inviting. Thank you BMW Fort Myers!

Great experience buying a Rogue from the pre-owned inventory. Walt and Alberto assisted me with the negotiation and financing of the car I so much wanted since I saw it online. I loved woking with them, mostly because I was buying a car I love and they made it fun and fast, while being ultra-professionals.

Great experience buying a Rogue from the pre-owned inventory. Walt and Alberto assisted me with the negotiation and financing of the car I so much wanted since I saw it online. I loved woking with them, mostly because I was buying a car I love and they made it fun and fast, while being ultra-professionals.

The sales process was very professional and informative making the buying process enjoyable.

This is the second car I bought from BMW and specifically Carl . He is always very helpful and listens to my concerns and car wants and needs , try?s his best to make sure he addresses everything and gets me in the right car ! Finished off my sale with CHRIS in the finance department CHRIS was amazing !!!! Very efficient I could tell he has been doing his job for a long time . ONLY down fall was the car took to long to get here from Orlando (3 hours ) away ! I was purchasing a rental car for more days then expected because the car was delay but over all experience was good have already recommend a friend !

They worked with us within our parameters of what we were looking for and made a purchase. We shall see what is to follow a warranty was purchased on a used car so at this point I cannot give a full review only time will tell

Called for an appointment Wednesday afternoon, gave an appointment Thursday morning. 3 hour job done in 2 hours. Thank you very much for the great service!! A1+!

It doesn’t get any better! Our second purchase from BMW of Fort Myers, a Sonic Automotive Dealership, was the same as the first - a great experience that was all good. Joe Weidenfeller was a pleasure to work in getting the X5 we wanted, and his attention to detail and follow-up was the best. Alberto Ramos, client advisor, had the paperwork completed quickly & accurately with no surprises. Chad Swindle, our service advisor, went out of his way to make sure the delivery detailing was perfect; and Joel “the BMW technology genius” was patient and simply amazing. I get the sense that “exceeding customer expectations” occurs more often than not at BMW of Fort Myers. Looking forward to continued great customer care.

I purchased a used Mercedes from this BMW dealer and am thrilled with the vehicle. After speaking with David S., their used car mgr. , I decided to purchase this car. David is a top notch guy and I enjoyed working with him. Unfortunately delivery was turned over to one of their sales people who according to a Mercedes dealer, gave me some bad information about a possible problem with the vehicle. He didn't follow through with an agreement we had at purchase and I also had to return to the dealership for a component that should have been installed on the vehicle at delivery. He didn't seem to care very much about me once he knew the sale was made. I also think he was probably much more BMW knowledgeable than Mercedes-Benz. I'd certainly purchase another vehicle from this dealer again but I'd start with their used car sales manager and then hope for the best. Robert - Naples

Very good customer service. Thanks

I work with Chad from service everytime I go. Great service..highly recommend over Naples!

I called before and they promptly assisted me over the phone and encouraged me to come in. Once I got to the dealership I was greeted by the front desk and helped to find Patrick. Patrick was the greatest. He helped me find what I wanted and went through everything with me. I bought the car with no problem at all and it was fast and speedy.

Joe Weidenfeller made the experience as easy and fun as possible! He’s awesome!

We recently purchased our first BMW. Joe was an awesome sales person! He was very patient and kind as we were going through the whole process of our new purchase of our X7. Highly recommend, Joe!

Best auto buying experience ever! Bob, Scott and Alberto were awesome every step of the way. Thank you guys for making a difference in the automobile industry!!

Milan Stanisic made it an enjoyable visit..hope u r paying him well!

Milan Stanisic, our salesperson, was easy to work with., knowledgeable, and didn't pressure us. The concerns we had were addressed and corrected. The sales process went smoothly, and after sales support was excellent. We would highly recommend this dealership, and especially Milan.

Very courteous, professional, prompt and satisfying customer experience.

The overall experience was a pleasure. The Sales Person was very knowledgeable.

If you want and expect Ritz Carlton service, this is one of the nicest BMW Service Centers I've done business with over the past 20 years of being a loyal BMW customer. Our Service Advisor; Carol Berger was excellent in making me feel welcomed and answering any questions I had for each vehicle needing service. She also went above and beyond taking care of my needs for each visit. They have a great environment including private office space to conduct business and/or a darkened media center with comfortable chairs to relax and watch the latest news or what ever while waiting for your vehicle to be serviced. Not to mention each car was nice and clean before releasing back to me as completed. The check out process is seamless with digital payment options and a very courteous team to answer any questions, making sure my experience was quick, easy and professional. I will definitely refer this BMW location and Carol to everyone. They reminded me once again why I choose to drive only BMW's over the past 20 years and will continue for the next 20!

The staff was incredibly helpful and informative with helping us pick our first BMW

Outstanding customer service! I never felt pressure to purchase the sales manager Michael Kirby was knowledgeable, friendly and personable. This is my third BMW and I can honestly say this has been my best purchase experience by a far. Joel the BMW Genius was on his game and went through the car many functions efficiently and professionally. I look forward to doing business with BMW of Fort Myers in the future.

Great experience! Treated with professionalism and efficiency. Highly recommended.

4th BMW I bought from BMW Ft Myers. All 4 sales went off without a hitch.Sales people and follow up with genius the best.

Excellent. Got in and out very timely. Very friendly service agent!

Easiest and quickest car buying experience I have ever had.

I am happy to discover this opportunity to endorse Joe Weidenfeller. I am new to BMW and besides being an excellent teacher, Joe was patient with my uncertainties regarding which BMW model to purchase. There was no hard sell, and by the time we had completed the transaction, I felt as if had made a trusted friend. I trade cars often, and I am certain that I will have Joe guide me in the future. Two friends of mine were with me when I arrived to pick up my car, and they were also impressed with Joe’s easy manner. So impressed, in fact, that they bought a car that same day! You cannot go wrong with Joe as your BMW Representative. I promise!

Michael Kirby was amazing! Great service , he went the extra mile taking care of our needs and Answered any questions we had! Thx Michael

As I was in the market for a new vehicle, I went to a few different high end auto showrooms (prior to BMW of Fort Myers) and I explained to the sales associate what I was looking for and my price point. I literally felt like I was being treated as someone less than the "high end" client they were desiring. One place actually told me to go look on their website as I was standing in the showroom! Leaving frustrated I decided to make one more stop. I ended up at BMW of Fort Myers and met Millian. He listened to my requests and started showing me options. He showed me as many cars as I desired and never pressured me. I absolutely felt like I was car shopping with a friend. Not only am I excited to start on my second car purchase from Millian, I am excited that I will never have to go to another dealership again! THANKS Millian, and your entire team!

John is a wonderful, no pressure, down to earth guy. Buying my car was a pleasant experience. Go in ask for John. You won’t be disappointed.

Solid experience. Found car online, negotiated by text, car delivered in driveway. I like this kind of business! Thanks Carl!

Carol is amazing service advisor. Also professional and extremely knowledgeable. Gets work done in timely manner. The dealership is overall great.

I felt like I got a very fair deal both in the price of my new car as well as my trade in. They went out of their way to make sure I got the car I wanted and even held it for me until I could complete the deal.

Routine maintenance and oil change. Done quickly and as promised.

I've dealt with several BMW dealerships in my last twenty years... midwest and Florida... and I can say Fort Myers BMW and my sales guy Mike was fantastic! I appreciated his no nonsense approach, and was in and out relatively fast! I know Mike went out of his way to help get me into a great car, and he made it as painless as possible, which was greatly appreciated. Finance people were friendly and allowed me to get into my car to get home that much faster. Looking forward to more dealings in the future!

They have an excellent service department. The technicians are so friendly and courteous. It is always a great experience to get my car serviced here.

I have used this dealership for my last 4 cars and they are consistently reliable and eager to do a good job for their customers.

Worked with extended insurance company to pay for the repairs. Tom, nice guy to work with.

I've owned several BMWs and have been to several dealerships. Jose Fonseca is by far the best Service Advisor I've ever had. He hears the customer and has a deep technical understanding of the vehicles which makes it a breeze when explaining an issue. When you own a BMW ///M you are typically passionate about cars and Jose shares that same passion. Thank you guys for the great service!

Great people that got the job done. Very satisfied with the whole transaction and pricing.

I have taken my X3 here for service many times and I have always had good customer service, but this time, one employee went above and beyond. The receptionist (I didn’t catch her name) stayed late for me to come pick up my car after being serviced because I was stuck at work late too (oh the irony). She could have said too bad, you can come get your car tomorrow, but she waited the few extra minutes for me to get there so I could get my car back for the next morning. A+ for customer service!!

Always very helpful, the staff is very courteous, work is complete in a very timely matter..

BMW of Fort Myers provides excellent service in a clean and welcoming environment. I highly recommend it.

Carol is always the best in customer consideration. Thanks again

I have been servicing my car here for the past 5 years. Tom Simmons has been my service advisor and I can say that he is a pleasure to work with. Always honest, timely and helpful. Would recommend.

Ivan was wonderful to work with. He worked hard to find the exact car I wanted, always kept me up to date while it was in transport and did everything he could to make it a great experience. I love my new BMW and would highly recommend Ivan and BMW if Ft Myers!

⭐️⭐️⭐️⭐️ Friendly staff and prompt service

Gabe, Mike and Troy made us have a truly exceptional experience at BMW. We could not be more grateful for their help in leasing our new car.

Thank you Mr. Tom for being a honest Man and trustworthy mechanic!

Our car buying experience was phenomenal thanks to Gabe, Mike, Troy and the rest of the staff.

Scott was a great salesperson! No BS, not pushy, listened to what I said and sold me just what I wanted/needed! Joseph helped us through the finance papers and extras we wanted for the coverage. Thanks guys!

Gregg the sales person made sure I get the car I wanted. He was helpful during the sale. I am very disappointed from the finance mangers. Lack of communication ,problem solving skills and professionalism. I bought two cars already. I am not sure if I return.

I would like to say that Tom Simmons provided exceptional service and communication! As a parent 4 hours away and you get the call that your daughter in college has a car issue you usually dread trying to find someone trustworthy and reliable. Tom was both and helped resolve a stressful situation quickly and kept me in the loop the entire time as to my options. Thank you Tom!

Chad was great. Friendly, professional, efficient service. I was very impressed.

Love coming to BMW Fort Myers! I receive immaculate service every time I get my car worked on. I’ve been working with Jose for years, he treats you like family. Highly recommend coming here for all service/maintenance needs.

very helpful and informative.

Julian Nichifor is the best seller ever!

I highly recommend BMW of Ft Myers. I live up North but purchased my car in Fl because of the sales staff. I had shopped other dealers and was not given any pricing concessions. The sales staff spent time with me explaining all the options. Once the car was delivered they spent adequate time training me on how to operate all the functions on the car. I was very pleased with my experience.

Honest dealership. Second purchase and both were positive experiences. Ask for Walt Rawson. Great salesperson!

great customer service

Friendly courteous service. Customer focused. Everyone from Sales to Service goes the extra mile to respond to customer concerns.

Carol got my vehicle in right away and took care of it. She was AWESOME!

Thank you Jose and thank you BMW of Fort Myers for the excellent experience! Took my BMW 328i in for service and they did an Exceptional job. Highly recommend using this location, ask for Jose, very honest and fun to work with!! Thanks again!!

I had a great experience purchasing a car at BMW of Ft.Myers. Would definitely recommend.

Great experience with the local staff. They really made my first BMW buying experience a great one.

Jose provides great service and he got my car up and running. I appreciate how he was available and answered my questions when I needed them. Just what I expect from my BMW service rep.

Our experience with Ft Myers BMW was surprising painless; I don't like car shopping, The first visit researching the car was low pressure, friendly, and informational, My second visit to narrow down exactly what I wanted was also friendly, and laid back. Once we zeroed in on a car we liked (it was an almost new "loaner") the business of negotiation and doing paperwork went smoothly, with the obligatory back and forth before the final price was agreed upon. The initial "front line" experience was with Scott, with the closing by Julian Nichifor who couldn't do more to make this experience smooth and glitch-free. Both are a pleasure to deal with. The inhouse "wizards" (2 of them) were super friendly and very knowledgeable. Steve is one of them. This is the first time for us buying a car in Florida, we're used to a more aggressive approach up north in Boston. Alex, Susie

Jose was my service manager, simply oitstanding. I would recommend the Dealership to anyone and will contine to deal with Jose each and everytime I am in South Florida.

Buying a car is stressful undertaking. Sometimes more than others. I purchased a Car at BMW of Fort Myers recently and was very glad I did No pressure, No Stress. Patrick Mernard was knowledgeable and very helpful and got the job done. Joe Bayko the business manager was also very helpful. Steve the Tech expert was great too.Thanks to all.

Gregg, our sales person, listened to our needs and exceeded them. We appreciated the speed at which the process of buying our new (previously owned) car moved along.

Pleasant, non-rushed experience. Our salesman, Chris Hockett, listened and showed us two vehicles which meet our needs. Chris introduced us to Joel Brown a product specialist who patiently explained some of the idrive finer points. We had one issue which Chris handled expeditiously. Tom Simmons in service gave us some advise. Chris has since checked to see if we were perfectly satisfied. Thanks to Chris, Joel and Tom.

Great experience. Had to bring car in immediately. They took great care of me including providing me a loaner. Tom was fantastic in coordinating everything.

You determined the cause of my starter failure was a mouse ate through the starter wire, and you replaced it at no cost. Thank you! However, your BMW Roadside Assistance needs to shape up! When my car wouldn’t start they sent a flat bed truck to retrieve it, but the transmission was stuck in Park. The driver could not shift into Neutral, so declined to tow the car. He recommended calling Roadside again which I did the next morning specifically telling them to send a truck with two dollies for the rear wheels to winch it onto the truck. They didn’t, and instead dragged the car in Park up the flatbed! That ain’t good for the transmission! They need to get better tow companies! Tom LaGuardia

Awesome service. I had a road-trip, and the service rep Chad Swindle made sure I was sorted for that trip... which included giving me a loaner car - whilst they further investigated my dashboard light! Super cool!

Excellent service. Highly recommend this dealership.

This was the easiest most pleasant experience we have ever had buying a car. The salesman (Mike) was extremely professional and in no way high pressure. The staff was excellent as well-- they took all the time that we needed to feel comfortable. We never bought a BMW before and there was a good bit to learn about the car that we purchased. They were very patient with us and our questions.

We were planning to buy a Mercedes and came in to look at a BMW 5 series as a possible back up. We saw Joe Weidenfeller who showed us a 2017 with only 18000 miles. We ended up spending more than we planned (this always happens) and got a newer, much lower mileage car than we planned. Joe did a great job. If you want to hear a great story about how we paid for the car go see him.

Courteous friendly staff, clean shop, very professional, typical dealer prices.

Excelente service, the best experience that I have in my life!!!

Carol is absolutely amazing. She is efficient, sincere, knowledgeable,and sincere. As a “car guy “ for over 20 years in the business, I give this service dept 5 stars !!!

I bring my 320i once a year in for service, no complaints, clean shop, very courteous staff, plus they vacuum and wash the car at no extra cost. Typical Dealer prices.

Dropped by today without an appointment with a concern about my TPMS and whether there was an issue with my Run Flats. Carol Berger Service Advisor was kind enough to inspect, assess and provide assurance that it was all good for my trip to Tampa. Took all of 20 minutes! I would not hesitate to recommend BMW Fort Myers. Thanks Carol!

Nothing i write will be enough to describe the excellent attention/customer service that my family and I received from (JOE WEIDENFELLER) a complete professional from beginning to end. He was very kind, polite, attentive, honest and helpfull. If you are thinking of visiting BMW of Fort Myers to buy your next car, do not think twice, ask for JOE WEIDENFELLER I guarantee you will not regret it. Joe is the perfect definition of exceptional customer service. We feel we have a trustworthy advisor as well as a friend at BMW of Fort Myers. Thank you, Joe!

sales and service this is my 3rd hardtop convertible purchased at BMW of ft Myers everyone knowledgeable and pleasant

Excellent . My service advisor continues to exceed expectations

Nice, professional people, very effective

the personnel were extremely helpful and worked hard to help me make this purchase. Bob the manager, Julian and Jordan sales personnel were outstanding professionals and made this purchase happen. I would like to extend my thanks and gratitude to these individuals from me and my wife. They all went above and beyond working with us.. thank you.

Friendly and courteous. No indication that required service was anything less than satisfactory. From all I can tell (not a mechanic), all work was performed well.

Awesome customer service and professionalism!!! They’ll make sure you are satisfied with your purchase. Friendly atmosphere. Come see Iván Molina he’ll help make the car purchase a great experience!

Muy buen servicio en especial el Señor Ivan Molina.

Excellent service- very acceptable price. Overall very good experience- would buy again. Serious business partner with good offers. very friendly staff and great cars- BMW at its best.

Thanks Walt! I?m glad to complete the survey but to require a minimum of characters to do so is ridiculous.

It was a pleasure to deal with Justin the salesman and David his manager.They were both very professional and considerate. After leaving we discovered a ding by the door and they resolved it with no issues. I have purchased many vehicles off of many dealerships and I felt more valued here than any of the other places I have purchased. They do a great job of making you feel special.

The overall first time experience went very well. The salesperson and team were very helpful and handled the sale very professionally.

Pretty good experience overall. Waiting for financing was a little too long

I went in for a recall regarding the lighting in the backup camera, and it required an update of ALL software in the car. The system crashed about half way through, which took more time, but the service department kept me advised of progress all the way through the process. Eventually, it all worked out, and they washed it for me before I left. Great service!

I spotted a 2017 corvette and a 2015 Denali on BMW of FM s web site looking for a vette and decided to go in person. The vehicles were both as advertised and priced fairly with a little wiggle room and a deal signed on two cars instead of one with Kyle our salesperson. Our trade in was fair too and we drove out after the paperwork was done very pleased and felt treated very fairly. I highly recommend BMW of Ft Myers and their staff.

The attention was great. Speedy process and very knowledgeable staff.

5 stars! We bought a 2020 BMW X1 on 12/28/19 at Ft Myers BMW. The entire buying experience was exceptional. Special thanks to Chris Hockett , Scott Ruby, Alberto Ramos and Joel Brown! We love the new car and highly recommend Ft Myers BMW.

Very easy sales process, Troy and Mike make a great team.

Excellent service - Chad was very helpful and generous with his time, and did a great job. Thanks!

Great people offering great deals.

The staff is very helpful, friendly. Our salesperson, Jordan, was terrific and very patient with us over the course of us buying our new car. Thanks, BMW

Service well done. I was treated like I were important and the vehicle was repaired as promised. Excellent job

The entire team at Ft. Myers BMW was very helpful and provide a smooth and easy purchase process. Thank you!

Very good very professional people and very friendly

Professional and Efficient - just as a car leasing experience should be! Bob (Manager) and Joe (Sales) were amazing! When the BMW dealership on the east coast of Florida was unable to find the color/features I wanted, BMW of Fort Myers was able to finalize the new lease within two days! A simple call to the dealership with my request, and a few hours later, the pricing was finalized. We picked up the vehicle the next day! The paperwork and vehicle were ready upon our arrival and the process was streamlined. Absolutely the easiest lease I've ever obtained. Very impressed!

I came in on a whim, left with my first BMW, a 330e. Was treated like family by Ivan the moment I walked in until the moment I left. You guys earned a customer for life. Kudos to the entire staff, everyone said hello and acknowleged me, it was a first class experience, thanks again BMW of Fort Myers.

This dealership makes the experience of owning a BMW even better.

As usual, it nice to have the payment initially at or below one?s desires until the extras and add-ons come along and place you just about away from the comfy zone.

My experience at BMW of Fort Myers was a very positive one. All the work done was with a high level of skill and care. The Service Advisor I was given, Carlos Mangual, was an outstanding professional with great customer skills. He explained in detail what services our car needed and the exact cost to the penny. We will be back for future service. John and Lorraine

Quick and simple, on time and friendly

Great customer service. Chad is a pleaser to work with. Definitely would recommend. Have been going there for service since 2015.

I recently had my tires replaced and was given a loaner and all was explained; I did not like my auto being driven 7 miles for test driving (told "requirement of BMW") but from now on, they stated they would not be doing that as per my request. I had to return to test my AC cooling and was given another loaner and all was explained; excellent customer service and told all checked but no problem found. I am very happy with BMW

Friendly, no-pressure, competent. They clearly respected my time and I can not imagine a better experience. I highly recommend BMW of Fort Myers.

Excellent service, we are very satisfaced.

Great customer service.

John Findlay has been our sales associate for the last 3 transactions and his vast knowledge has helped us choose the right car. Albe Ramos professionalism and knowledge in finance has gotten us the best interest rate for our cars. They both have been very pleasant to work with. I highly recommend this duo for your automotive needs.

Top notch facility with excellent customer service.

Normally buying a car is like going to the dentist for a root canal for my husband. We were just beginning our process of buying a car and stopped to see what they had in stock. Michael Kirby showed us several cars and went out of his way to answer all our questions. Even though they were closing for the evening, we never felt rushed and ended up buying a car! We went back the next day to pick up the car and there were no problems or surprises. We are extremely pleased with our purchase and will definitely buy a car from them again in the future!!

Great service Great deals They’ll take care of you from a-z

Ivan was awesome! I was a little worried about pricing and warranty, and Ivan went out of his way with Chris to provide such and experience... I couldn't say no. Great dealership, awesome staff, and honestly the best purchase I've made to date! I'll be back again!!

The entire experience was wonderful. Not once during the entire transaction did I hear the word no! The people that work at this dealership certainly keep to the BMW customer service standard I have come to expect over the years. Patrick, Joe, & Dan were friendly, knowledgeable, & just a pleasure to deal with. So happy to be back in the BMW "family" again!

Great service, it’s a pleasure to know that you’re getting the best service possible for your vehicles, highly recommended for all bmw maintenance. Chad, Thanks for the quick turnaround with my repairs and appreciated having the loaner.

oustanding customer service provided by Tom Simmons from beginning to end

Super nice cashier at the parts department..💯

Lowest price of 3 dealers, super service, couldn't be more pleased

Your welcome! I bought a BMW from the fort Myers florida branch and jay the salesman was just great I never thought I would have such a nice car at such a young age. But with his help he made it happen. AMD chad swindle always always always provides a great service any and everytime I'm their!

Only place I will ever take my X5m for service. Jose Fonseca was giving me updates on my vehicle the entire time and was incredibly helpful. Kyle McPherson was a great help in the showroom while checking out the new models. Will definitely be upgrading there soon!

Special ordered car and very helpful at all stages.

Amazing price... I bought a 2015 335. Go see Ivan Molina at Ft Myers BMW. Unmatched attention, care, and honesty. It was one of the easiest car buying experiences. No haggling, just a great price with great service.

Awesome staff, extremely friendly and well knowledgeable. They have a customer for life!!! Thanks Michael and the staff at Fort Myers BMW for the excellent car buying experience you provided.

Called in for information before driving to this location and customer service was excellent.

Chad, my service manager was excellent. He provided me with all the information needed. The woman who checked out the transaction, took the money was absolutely rude. I even asked her if she was having a bad day, she gave me a nasty look.

Excellent service, answered al of my concerns

What a great experience! Everyone was so helpful and understanding. I love my new BMW X3. It is the first BMW I have ever had and I know it will be the first of many others. Ivan, Jose and Jeremy could not have been nicer. A great car buying experience! They are the BEST!!

Total professionalism, very pleased.

Great

Great sales team effort.You will not be disappointed.

My experience was fantastic. I got my BMW serviced, washed, and I walked out feeling satisfied. Carol was great.

Started with sales person on the BMW website chat Tuesday while checking out pricing. Went to the dealership on Wednesday still intending to purchase a Cadillac. Met Jordan who went through the different packages of the model comparable to the Caddy and bought the Benz Thursday.

The BMW representitive was excellent. And all other personnel were courteous and efficient as well.

Best customer service you can ask for. Jose Fonseca is the best Rep you can have there. Thank you Jose!!

Bought a nice used BMW X1 from Walt Rawson. Great experience and nice deal. I highly recommend BMW of Fort Myers!

I have worked with Tom Simmons for years and found him to be an honest and hard working person. I'm really skeptical of car dealerships service departments, but Tom has made me a believer. Very competent.

Service was done within quote and when promised. Facilities are neat and clean and offer nice amenities.

Julian made the car buying process very simple and stress free. It was my first BMW, therefore I had a lot of questions and he did great answering all of them. I would definitely refer family and friends to him and BMW of Fort Myers!

I’ve have had excellent experiences working with Tom Simmons at Fort Myers BMW’s Service Department. He went the extra distance to diagnose why my Engine light persisted. During these times, he gave me sensational loaners which are actually gnawing at me to buy... I am still impressed and pleased with my 2013 X3. It’s reached 85,000 miles with no serious issues. Not only did Tom solve my problem, he made transportation convenient and extremely comfortable for me (while my car was in the shop). He is very pleasant to work with, and he is persistent until all problems are solved.

Bought used truck love it

The car was scheduled for 9:30am and that’s when our appt started. Nothing was sparred for the comfort of the customer.

Leased my first BMW at the Fort Myers location and had an amazing experience! Carl (Sales Advisor) and Alberto (Finance) were super professional, attentive and very patient. I look forward to coming back in 3 years!

Best dealership I’ve ever Dealt with nice Staff an service guy chad kept me informed with my car they are the best!!!!!

The best experience ever, very professional and eficiente. I love my 🚘

We just purchased a used 128i three days prior when oil started leaking everywhere. We immediately took the car to BMW Ft. Myers and they gave us the unexpected bad news. All issues were fixed and they took great care of us in our time of difficulty.

Wanted to get my 2016 X-3 serviced while we were @ our Florida condo. The mileage showed not due for another 2900 miles or so. Tom, our service advisor ran the key fob info thru & it approved the service. They did a great job as usual, including the car wash technician. He cleaned off the road grime from our drive down I-75 from Indiana. Thanks to all the great people @ BMW of Fort Myers. Happy Thanksgiving to all. -Bruce Blackburn

We had service on our auto and also a recall. Everything was on time and expedited. We are very satisfied.

Always get great service . The staff is friendly and knowledgeable.

First time ever bringing my 528i in for oil change to Fort Myers BMW...Wow what a great experience! I am blown away by the assistance service advisor Tom Simmons provided. Upon meeting Tom he notified me that my BMW was under a service contract and that there was no charge for the oil change, they performed many other services all for no charge. Tom told me it would be a couple hours but that they wound provide me with a car for the evening and I could return in the morning for my vehicle. I was blown away by the service provided and every single service personnel were extremely nice and professional. I cannot day enough about the unexpected great experience I had at BMW of Ft Myers.

An ABS sensor was not working. The part was not immediately available and so we were given a loaner car. The next day , it was repaired and things were as good as new. The service was excellent.

Excellent Service, Carol always goes above and beyond for us!

We had a wonderful experience purchasing our bmw x7. I highly recommend dealing with Jordan Knight, really nice guy and great at his job! Jordan, Steve and Dan went way out the way to sure we had the perfect vehicle! Thank you very much!

John Findley made buying a car very easy. Not your typical salesman. I would definitely use him again

Excellent experience all the way around. I had been a loyal Germain BMW customer but my last experience with them was less than favorable so I decided to try Fort Myers - best decision I ever made.

These guys are exactly as they represent themselves to be!! Julian Nichifor was great to work with! Knowledgeable, punctual but not pushy, organized and everything else you would expect when making such a big decision. The entire sales staff was great! I live 500 miles away and my entire car buying process took less than a week WITH the car delivered to my front door! All around a great experience and the car is just what we wanted. Thank you everyone at Sonic!

Our sales man John was very knowledgeable. We wish you would negotiate , however, the deal offered was acceptable.

Always taken care of promptly and efficiently! Tom Simmons is my service advisor and is genuinely a good and nice person. He is always very honest and thorough when dealing with me and my vehicle.

These guys are exactly as they represent themselves to be!! Julian Nichifor was great to work with! Knowledgeable, punctual but not pushy, organized and everything else you would expect when making such a big decision. The entire sales staff was great! I live 500 miles away and my entire car buying process took less than a week WITH the car delivered to my front door! All around a great experience and the car is just what we wanted. Thank you everyone!

BMW of FT Myers is a perfect place to go to find your BMW! We have worked with the staff and specifically Walt R. twice now and have been so pleased with our experience. Walt is an exceptional salesperson who demonstrates vast knowledge of the BMW line coupled with his laid back sales "style". He works hard to find the best deal for his customer while making sure the customer's requests are honored. Walt also keeps in touch and checks in often throughout the year. Again, exceptional experience at Ft. Myers BMW.

Tom is the most accommodating Service Advisor. I have had at BMW had 2 issues over 2 days. Handled very professionally and timely

My husband and I had a problem with the car we had and thought it might be better to up-grade to a newer car instead of repairing the one we had. We first decided on a used Honda Civic. After driving it over night we knew it was to hard for us to get in and out of it since we both have back problems. We returned it the next day and were going to get our other car back. then we decided to look at another BMW and bought it. Everybody was very nice and did everything to help us.

Friendly, efficient, supportive. Tom, in BMW service handled my disabled BMW problem immediately upon my arrival (via flat bed) providing a loaner, and guiding me through the required choices. Car was ready at the end of the day. Car is running like new. Prices are BMW like, but the experience is first rate.

My service contact Tom Simmons did a terrific job! He could not have been more helpful! Everyone in the service area were very attentive to any needs.

Entire staff was courteous and professional. Everything is clean and comfortable.

excellent quality and service, very pleasant environment and good price/value

Awesome, efficient, timely, friendly, courteous Will continue to use and recommend the service to others.

Excellent service and comfortable waiting area. I definitely recommend.

First time experience. Very nice place. Service time was a bit longer than quoted , but that is not uncommon or unexpected. Overall, very pleased with the service experience and the staff.

Excellent service, fast, great coffee and snacks (Free) while waiting. Complimentary car wash and vacuum. Could you ask for anything more

I bought a 2019 430 and it required a little bit of touch up painting. I spoke with Dan the general manager and he handled everything in a professional manner. I was given a loaner while my car was at the body shop. I recommend them and would buy again.

Great experience for annual service. Timely communication and appreciated the proactive calls to schedule the appt.

treated very well great service

Love this dealership, everyone here is great, that are very attentive and do everything to keep you happy. Would continue to buy from them. They’re the ones that keep my fur babies safe on the road.

Excellent service, communication and very professional. Very much appreciated

Very good people and very gentlemen person.

Tom Simmons did a great job, he let me come in right away in spite of the fact that you were very busy.

On 11/01/2019 I walked into BMW of Ft. Myers after months of visiting other dealerships. Once inside I realized that this dealership was where I wanted to buy my vehicle. BMW of Fort Myers has an amazing collection of cars and a great staff that shows the utmost respect, professionalism and most impotant Honesty to its customers. When I informed them that this would be my 1st BMW, I was met by General Manager Dan Moser who personally helped me find the vehicle I was looking for and stayed with me through the entire process to make sure I was 100% completely satisfied with my vehicle. Dan made sure that my X5 was delivered to me looking as if it came off of the assembly line (Perfect). Not only did I get the best price for my trade I was also given a GREAT deal on my purchase of a new X5. I have been buying cars for over 32 years and thanks to Mr. Dan Moser and his staff at BMW of Fort Myers this was by far the BEST buying experience for me. When I left the dealership I not only bought a new car but I felt like I became part of a family. Thank you Dan Moser and the rest of the staff at BMW of Fort Myers !! I will be a customer for life. Thanks Robert C.

Couldn’t have asked for a better experience. Part was delayed, but gave us loaner car that was great. Carol, our Service Advisor/Manager is terrific.

Good service

Great service done quickly!!!

Tom Simmons in the service department (Ft. Myers) is the best! He’s a huge reason why I bring my car there for service any time I have issues. He always has my best interest at heart, explains each issue in detail, and doesn’t try to sell me things I don’t need. I really trust and value his opinion. Thanks Tom! Candice Clarke

Great dealership from sales to service. John Finley is a great salesman and Chad Swindle is a great service advisor. Professional, friendly and helpful. Fair an honest representation of the dealership.

Great service. Friendly, professional, complete service. Fair and honest. Chad Swindle is a great service advisor.

Professional, friendly, and helpful. From sales to service I find the people fair and honest. John Finley is a great sales person and Chad Swindle a great service advisor.

Great waiting area

Ivan in sales and Joe in finance were both great!

I took my car to the Fort Meyers dealership after I was rear ended at a stop light. They were more than willing to inspect the car to make sure there was no hidden damage. The service people were very helpful and responsive. I was very pleased with their timely service. Bill N.

My service involved computer recalls and I scheduled an appointment. My service was handled by Tom Simmons in Ft.Myers who had the paperwork ready and a loaner car for me. Service was completed ahead of promised time and I was promptly notified I could pick up my car. I have dealt with BMW of Ft.Myers for 10yrs due to the service provided by Tom Simmons.

Great group of people..Chris worked with us for two day before we became a BMW family . Wife is so HAPPY with her new X3 Thanks everyone at BMW of Fort Myers

We have a new M3, which broke down. The car was towed in on Thursday night. Carol called me 1st thing Friday morning and had a courtesy car set up. Carol kept us informed on our repairs, car was picked up Monday morning - fuel pump had gone bad. No issues, everything was handled very well.

All work was completed ahead of my expectation. Service Advisor is get professional and has been very helpful over the years.

Our salesman Joe W. made the whole experience easy and enjoyable, which isn?t always the case when buying a new car. Find Joe when you get there, tell him what you are thinking, (he listens) and he will get you what you want. We felt we got a very great car at a very good price. Highly recommend Joe and BMW of Ft. Myers.

This is our 4th time buying a BMW product from Carl Antoine! He is not only knowledgable and professional, he truly treats you like family. When we bought my daughter her first car, he pointed out the safety features that I didn't even think about. I really appreciate the time that Carl spends with you and answers ALL questions! I am loving my new BMW 330i! Thanks Carl for top notch service.

Great customer service ! Carol always goes above and beyond for her clients

Walt has sold me 2 BMW's and both times he was easy to work with. No pressure and remembers everything you tell him, he always follows up and I will continue to buy my cars from Walt in the future. Carol, my service advisor was very friendly and arranged a shuttle to take me to a local restaurant while my car was being serviced. Thank you for your outstanding service.

Went above and beyond my expectations. Friendly, courteous and fast.

The dealership & staff. Coordination of the staff from beginning to end. The process from first walking in through purchase & delivery.

We arrived for our appt on time. The guys out front were super friendly and helpful. Chad found us in a timely manner. We went over what the car needed and didn’t feel pressured to do or buy anything we didn’t want to. It took only 2 hours and Chad called the minute it was ready. Very efficient.

Carol was great. Everything was efficient and quickly completed!

Outstanding customer service from my sales guy to the finance manager. No pressure, easy purchase. Great post-purchase follow up. Couldn’t be more satisfied. Be sure to ask for Chris Hockett.

What a great experience at BMW of Ft Myers. Great experience dealing with Pat Boehm-- a true professional who took his time to explain answers to my questions. Chris Covinsky in finance also did a very good job with finishing up the process and taking care of my questions. Overall very smooth, no hassle at all.

Great experience from start to finish with this team. I called in and was greeted nicely by reception who handed me off to a gentleman named Pat Boehm. Pat is a true professional who took his time to explain answers to my questions and made the entire process very smooth. Chris Covinsky in finance also did a very good job with finishing up the process and taking care of my questions. I will definitely be coming back to this dealership!!

Excellent service and customer service. Chad was very professional and he made my service simple and easy. Thank you

Recent purchase of X3. Friendly staff, exceptional service with wide selection of vehicles made it easy to find what I was looking for.

I've been dealing with Tom in service and Greg in sales and they are wonderful to work with in both service and sales. I would highly recommend them.

Carol Berger is our outstanding service advisor! She goes the extra step and we will definitely return!!!

Awesome experience. Everything was explained, and the service was exceptional. I highly recommend this dealership

The experience from start to finish was amazing! Everyone that assisted me in the process was stellar. Highly recommend BMW Ft Myers

Really great service from start to finish. Polite, courteous and interested staff. Thanks!

I have been a customer of the service department several times and it has always been very straightforward and quick, something that is often hard to find at dealerships.

Outstanding!

Ft Myers BMW is about as good a buyers experience as you can hope to fine. Friendly, fair and professional.

Great service!

Michael Kirby provided excellent customer service during my recent purchase. I recommend him and Troy, the sales manager, to anyone looking to deal with people that treat you with respect and kindness.

Good and through. Fast , courteous , service and nice to deal with

I knew what I wanted and my salesperson listened to me. He provided the expertise needed for me to make a good decision. I did four test drives of different vehicles and nothing was too much for him. It was a good experience.

Purchased a custom build 2020 BMW X5. Everyone was great from sales, management, to finance. Loving our new BMW! ??

The service department was great to work with. John was very helpful

Fast competent service. Easy to schedule. Nice facility.

Very professional dealership that cares about its customers.

I had my car serviced for the very first time with them. Very happy with their services. Will definitely go back next time.

Great service department.

This is the 4th car I have purchased at Fort Myers BMW! Great sales team, great service department!

Had to bring car in for service, now mind you, we didn't buy our car at this dealership, we just moved here recently. They took great care of my car, provided excellent service and are very friendly. Like how you can see the cars in the service area. Very refreshing approach, work area very clean as well. They really stand up to the BMW standards on quality and workmanship. When I buy another BMW, I will be shopping here.

Great customer service. Quickly in and out including wash and vacuum for my baby. I felt like part of the family.

Outstanding customer service, knowledgeable and professional! Extremely pleased from A to Z! Will definitely do business again!

Julian was very good and very professional. He seemed very customer service oriented,when we noticed small scratches that needed repaired

Best dealership experience we have ever had. Everyone is great and the facility it beautiful.

Tom Simmon in service is the best. Thank you for your hard work and always there to help......

The great deal on my 2019 BMW 430i. The entire team at BMW Fort Myers was friendly and professional.

I would recommend my service rep. Jose Fonseca at BMW Ft Myers. So grateful to him and his team.

What a great visit to Ft. Myers BMW on Friday! Everyone worked to make our new Z 4 purchase so easy and fast.

First time at BMW of Fort Myers. Chris Hockett, my sales associate went above and beyond to get the deal done. I would recommend him highly.

Quick, honest, friendly service every time for our X5.

Jose took great care got me a loaner as my seat belt electronics issue needed some extra time for parts and diagnostics

Always outstanding service from this BMW dealership! From the moment you pull in they are friendly and informative.

The service team at BMW of Fort Myers is outstanding! Carol Berger is the service manager that I have been working with since leasing my X5 in February and her attention to detail, follow up, courtesy and professionalism are definitely a 5 out of 5. My experience with BMW of Fort Myers has been exceptional since the first time I walked in the door and I highly recommend them😀

First of all ... I received very warm welcome... my X5 was properly serviced to my satisfaction

Great service always a pleasure to visit this dealership.

Called to have rear cup holders replaced. Took about 45minutes

Great communication from service department. They Did a good job. The shop was neat and clean.

Excellent sale, wonderful service. They always fit me in, help me save whenever possible. They do an excellent job of keeping my X3 in perfect condition.

Excellent service! I can always count on Tom in an emergency to get my car in and repaired/services! Great job unfailingly.

Had the have service done on sensors. They got me in the same day, gave me a car and had my car ready the next morning. Great service

Fixed all issues on time and rightthe first time within estimate

Tom was excellent....work done early and Phillipe was prompt with the pick up and drop off service.

I had a flat tire on the way to the airport for an emergency in CA. I called them and they were able to fix my flat so I could still make my flight!

Chad always welcoming and gets it done! Dealer cars are always clean and the device area has coffee soft drinks and snacks.

Great dealership.....friendly, clean, you always feel special. Always a great inventory & service is so dependable with weekend hours. Sales..so courteous/polite and John Findley is the best!!!

Chad in service great mechanics polite people

John was terrific and very helpful. delivered on time and as promised. My go to place for BMW service in Southwest Florida.

Service department took a bad day and made it better. This was a minor service call but I certainly was treated like I was “important “. Also Steven Williams has provided me information and instructions and I didn’t even purchase my car from them. I’m so pleased with the dealership that I wish I had purchased here.

All visits to the dealership have been pleasant. Best customer service .

Great service facilities from buying to service to retail gift shop. We friendly staff and family oriented atmosphere. Best deals in the whole region!!! Nicely picked inventory.

Owning a BMW is a great experience, but this dealership takes ownership to a whole new level.

Everyone was so nice. Everything I came in to have done was taken care of. Shuttle driver was very nice also. Was kept up to date on what was going on

Been lease customers with Sonic since 1999....10+ cars later...couldn’t be happier with their sales and service. Troy has been our go to guy from the beginning and Jose in service always exceeds our expectations!!

Excellent service! Service tech Jay was very knowledgeable and experienced. Service manager Tom did a great job of explaining things to me.

We found the Personnel and in particular John Findley to be professional courteous informative knowledgeable and very helpful in helping us make our decision on our vehicle. Given our experience with Ft. Meyers BMW and John Findley who really was the face of Ft. Meyers BMW we have every intention of buying our next vehicle from John and hopefully many more. Gary Loeb

I recommends BMW of Ft Myers Florida to my friends and family for a great great sales experience starting from the Director TROY, Walt the sales consultant , Joe B. financial director and Mr. Williams bmw genius. To all thank you gentlemen! 👍😍🙏

Excellent experience. Salesman Carl was fantastic.

People were friendly, professional and the waiting area very accommodating. Liked that I could actually watch my car being serviced and very impressed by the cleanliness of the facility. Overall it was an excellent experience.

I always take my car to John Ricciardo for service. He stays on top of my car?s maintenance and I don?t have to worry about anything. Always ask for John!

I've been dealing with Tom in service for years and he's the best. He goes out of his way to ensure you have the best service experience possible.

BMW Service is almost always professional and attentive. However, this last appointment was less than satisfactory. My service agent did not update me to ask about customer approval for repairs before proceeding. Although friendly and chAtty at pick up, car had not been washed as it wasun Previous appointments, despite the $1,500 charge for repairs. Not my usual BMW experience and disappointed this time . 🙃 normally I would recommend them , but not sure after this latest experience.

I’m mid 50 year old and have bought and leased cars for a awhile now. Fort Myers BMW made me fell comfortable. No pressure. I went with no expectations of buying, but I walked out with a car and if not for way the sales advisor Julien treated me, I don’t think I would have bought. Went to my local BMW Dealer for approximately same car and they made me feel like they were trying to get one over on me. Not BMW of Fort Myers

From the time I got to the dealership , I just felt like I was being treated fairly whether or not I purchased the car, but our sales adviser Lucien made sure that I had more knowledge about the vehicle I was looking at whether or not I purchased the vehicle. I eventually bought the vehicle and as of now not regretting it one bit. Very nice people and no big push to buy vehicle. My wife and I were made to feel comfortable when going thru the buying process, which is a hard thing to do and a refreshing way from dealership

My salesman Michael Kirby communicated well, and was a pleasure to deal with. Highly recommended.

My Service Consultant, Carol Berger is absolutely the best I have ever dealt with. She is the most professional and efficient representative of any dealership I have worked with. She is truly a great representative of the dealership. The service and whole experience was excellent and is always.👌

The team at BMW provided me with great and prompt service.

The staff was really polite and friendly, from the valet and service advisor. My service advisor was Carol Berger, she was very helpful.

Our sales rep (Joe Weidenfeller) was very friendly and professional, making it a hassle free experience.

Great service and great people !!

Very good experience they treated us great. We bought the car from another dealer out of the area.

My wife and I just leased our fifth coupe from BMW of Fort Myers. John Findley handled every detail perfectly, from order to delivery, with an unexpected EPA inspection and recall along the way. John knows the sales and leasing process thoroughly, as well as the vehicles themselves. We recommend John highly to both new and repeat customers. BMW of Fort Myers is fortunate to have him.

Great job team BMW, car is fixed and problem is solved. Mgr Ken went up and beyond and for that will get my service in the future.

Very good service and professional. They provided very detailed information about the car, very accommodating about the inspection. Easy process and straightforward

Is good working with the new car 🚘

After an absolutely terrible experience at Germain BMW, we could not be happier with the staff at BMW of Fort Myers! We had the car at Germain sold out from under us, BUT it was a blessing in disguise. We got the same model with less miles and more extras for $8k UNDER Germain’s “Best deal”. We cannot thank Julian enough for his kindness and straight forward attitude. From start to finish, it was easy and enjoyable! Thank you again to Julian, Joe and Dave!

Michael Kirby was great. And Joe in Finance was too.

Good customer service And sale team

This place do business in excellence. I recommend this place to the world. Go get your bmw. Ask for Troy..! Mr. L Mark

Bought a used vehicle From the BMW of Fort Myers they were exceptional they went above and beyond to take care of everything I needed . Special thanks to Chris Covinsky for being especially helpful

Outstanding experience and THE BEST customer service. We weren’t expecting to buy a car during our Christmas vacation but our impromptu car shopping turned out to be the best Christmas present. Thanks to Michael Kirby and Alberto Ramos for working all the details and their assistance, the whole process was smooth and completely painless. For these guys customer service is second to none. Now are already looking forward to the 1700 miles journey back to home, it is going to be FUN in our brand new M40i.

Tom Simmons in the service department did an excellent job winning me over to BMW. He provided excellent customer service. He is a wonderful asset to this company.

Just bought my first vehicle from BMW of Fort Myers today. It was a great overall experience. I fully encourage anybody who is looking for a vehicle to go through David Seaman. He won’t steer you wrong, he’s knowledgeable and very straightforward. There was no pressure to buy and he went the extra mile to help me get out of my current vehicle. I will only do business with BMW of Fort Myers.

I bought my first BMW at Fort Myers BMW almost a month ago. The 2019 X3 m40i. It is amazing. My car buying experience was great. I had Marc Remington as my sales guy and I cannot recommend him enough. He is the most comfortable and knowledgeable car sales person I ever dealt with. Ask for Marc if you’re looking for a BMW or any car from Fort Myers BMW.

I want to give a shout out to Joel in the service department. I bought a used car and the interior lining fell apart within a week. He took care of us and made the situation right. Because of him would recommend the service department and I will continue to bring my car in for all service needs. Thanks Joel!

Just moved to Florida and had to take my car in for 1st year maintenance. So easy to make an appointment. Service tech (Chad) was excellent. The whole operation was friendly and efficient. Comfortable waiting room. This was a great experience!

The car buying experience was amazing. Everyone there really catered to our needs. Charlie Urban was there right when we arrived, and really picked the best car for our family. The best buying experience yet. We bought A BMW X1, and it is the perfect car for our family.

Awesome test drive experience..... thanks Manny and Jordan!

This is my second car I’ve bought from this dealer. They also service my cars. Just bought a 2018 M2 and love it. Sales team was professional and efficient with no high pressure sales people.

Bought a new suv from here. Everything was perfect beginning to end. Would buy from them again and our sales person Marc Remington was A+++

Courteous and knowledgeable staff. Great selection of new and used cars.

My 550GT is 7 years old , the rear suspension had a slow leak, they installed new units at a competetive price to non BMW dealers and gave me a loner while the work was being done. Car came back cleaned like new !

Carl is great in sales as was Joe in Finance and Steve the BMW Genius.

Tom is my service representative. He is always making sure they take good care of me and my car. He is such a pleasure to work with.

When you buy the car you are told how great the car is (and it is) After you buy it they take you in a room and try to sell you all kinds on extended service stuff ,car care. You are told you will spend over $6000 in service in the first 4 years. Now they tell you, your NEW car is a money pit. Leaves a bad taste. The service on this car should be an oil change every 10,000 miles and the first 3 are covered.

My concern is with the buying process. I feel that I was given misinformation by the seller. The car info stated there was no warranty on the car, but during the purchase negotiations the salesmen looked at the computer and stated that the car had a warranty until 11/2018 and therefore convincing me that the written information was incorrect. This issue came up at closing about the warranty and I told the closer that we were told the car was warranted until 11/2018. The closer met with the salespeople I was led to believe the warranty existed. 30 days later I had an issue with a coil needing to be replaced. I was told I had no warranty. The dealer paid for the coil replacement. Within 45 days another coil failed. Again I bring it back and the dealer says there is no warranty. After negotiations with the General Manager we agree that we will each pay 50% of the repair cost and I now have no further warranty. My disappointment is that the dealer could have fixed this at the day of closing and I am not sure I would have purchased the car. The dealer has some work to do to repair my relationship before I would purchase another car from them. The service people did an excellent job. I feel the General Manager was fair with me under the circumstances as he was not in the employ at this dealer at the time of my purchase. I do feel that the dealership has some work to do with its sales force making sure the company's integrity is more important than an individual sale.

Excellent BMW dealership. Kudos to Chad Swindle, service advisor.

My service manager Jose Fonceca is the best in the business. He really takes care of his clients. He is a man for a promotion

Carol was great. Put a less controversial tv station on besides FOX.

This was our first visit for service and we were very impressed with the personnel and the facility!

Recall repair. Car is getting on. BMW has had a few recalls. Airbag, motor bolts and this last one. Ken is a great service manager. Ms. Berger took care of it as soon as I drove in. Washed and vacuumed. Got me out in an hour, hour and a half. Didn’t kill my day. BMWs are not cheap. They deliver what you pay for. Service is potentially a buzz kill. That’s why the service staff is so important. These people did what you’d expect from a premium company.

Good. Friendly seemed interested in helping. Like the dealership.

BMW took care of all service issues in a timely fashion.

I cannot speak highly enough of the outstanding customer service I received from Alberto Ramos. From beginning to end, Alberto was truly focused on ensuring my car buying experience was as smooth and pleasant as possible. Always the professional, he answered all my questions and never once made me feel like I was dealing with the stereotypical "used car salesman". Thank you Alberto and BMW of Fort Meyers!

THe car was ready as promised, and a day early! Kudos to Chad S. the service advisor!

Had a great experience last week at BMW of Ft Myers. I needed an unsafe tire for my X5 replaced but the dealership where I bought the car didn't have it in stock and I would have needed to wait one or two days for them to get the tire. BMW of Ft Myers not only had the tire in stock, but Carol was able to fit me in on the spot and replaced the tire. Not only that, but the cost was nearly $100 less than the other dealership! Assuming my next car will be a BMW, I will be getting it at BMW of Ft Myers.

Beyond the call of duty in every respect. Accessible, accountable, communicative and fair. I would go back in a heart beat and mine was not a small repair,, close to $ 3 k. Thanks Chad!

My repairs were scheduled and performed in a very professional manner.

It was nice experiment with bmw fort Myers. Jose is my customer rep and he took care of all issues with my car very well.

I have been going to BMW Fort Myers for the past 15 years for service and the service department has always treated me fair, resolves my problem and has given me excellent service. If there is a problem it is always handled professionally and fairly.

An amazing experience! Sales representative and General manager provided a comfortable setting in our purchase. They listened and spent time in providing the car we desired. They got it right.

My service was completed okay. Replaced air bag and provided rental car. Thanks.

Excellent experience with both Chad in service and Gregg in sales. We love our new X3.

Customer service of scheduling the appointment was a nightmare. The automated email system the dealer has in place to confirm or change appointments is not properly managed and does not work. The dealership is short of personnel in the service department. It takes several repeated calls to even get the courtesy of a call back.

I found the service just fine and appreciated the free rental car. Chad was get to work with.

Our first BMW. What a wonderful experience. Would highly recommend BMW of Fort Myers and our salesman Patrick Menard. Steve also did an excellent job explaining all the amazing technological aspects of our new car. 5 stars across the board. ?

My visit to BMW service is always professional, expedient, and friendly. The lounge is clean, comfortable.

My SUV was in for service and had to stay over the New Year weekend. I was provided with a loaner car for the weekend. Very nice experience. I will buy my next BMW at this dealership.

News my needs and able to answer my questions about warranty

My second (warranty) service at this dealership in the last 13 months. Tom Simmons, my Service Advisor, was thorough, professional and cordial. Completely satisfied with this dealers service.

Total assistance in the leasing of 2018 Vehicle. Troy and Gregg could not have been more professional and accommodating.

I had no problems. Vehicle completed on time and no surprises.

Excellent Service. Carol thank you very much!!!

SERVICE WAS AT THE APPOINTED TIME AND COMPLETED IN A REASONABLE TIME.

I asked my service professional to check out a knocking twice and he said the tech drove the car twice and didn't hear anything. I picked up the car and as soon as I got down the road the knocking was there. Was really disappointed. They did take care of all 3 recalls that brough me there in the first place. I have always had good experience with Tom not sure what happened on my last visit.

In reading some of these reviews I am wondering if we were at the same place. I have two services from this dealership since I moved to Florida and they have always been excellent in servicing my needs. When the service could not be done quickly I was given a loaner and text when I could pick up the car the next day. Could not ask for anything more

Service was great, but they did a lousy job washing my X3 after, dirty than when I brought it in. Next time I think I'll tell them to just skip the detailing.

Friendly and professional staff. Easy to get appointment. Great waiting area

Great service . Got me in right away . I had a flat tire and I was given the next appointment , I was on the road in an hour and a half !!!

My BMW 328i 2010 has got an excellent service at BMW Fort Myers. The car has got all new oils and filters and even new brake fluid.

Easy to make appointment. Quick and efficient service. Friendly and knowledgable staff.

Unique and efficient service system. Call for appointment. Assigned a personal representative. Explain needs to rep. Wait in modern, clean lounge or go off site and shop (as one lady did presumably in dealer car). Car was fixed and washed. Rep explained in detail.

Excellent service, as always! Dealing with Chad is always a pleasure, and I appreciate the loaner each time!!!

Great service and got my BMW running like new. I appreciate them going over the procedure and why it was taking so long to get my car back. They truly did a good job and i was more than satisfied driving it out of the parking lot.

I have used Walt for 4 rentals. He keeps me up to date between purchases and diligently reviews my priorities and concerns before my next rental.

First class treatment by Service Advisor, Chad Swindle - problem resolved under warranty - car purchased 2 days ago

It took awhile and I was hesitant that I would have to take the car in separately to have all the recalls done, but to my surprise they did them all at the same time. I was also surprised as I did not purchase my vehicle at this location.(However, I am dissatisfied with my BMW dealer in Chicago (Perillo) as I purchased my leased car and surprise no spare tire and no DVD player, who buys a $60,000 car without these features?) And, after my warranty expired my radio went, would have been nice if I had a DVD player.

Rent car was uncomfortable , I just to drive VIP cars

Jose Fonseca was amazing! He is my service advisor and helped me through a difficult time with everything that happened from hurricane Irma. My engine was flooded and needed to be replaced. He handled everything and made the process as smooth as possible for me.

My local dealer service does not offer the service that FT Myers BMW offers. I travel an extra 25 miles because FT Myers BMW has earned my business.

While in for a routine check up, oil change, etc. found everyone that I came in contact with very friendly and asked if I had any questions about the car. Was taken in a timely manner and was able to watch as they worked on the car. Impressed that the garage and workers were all neat and clean. Good experience. bc

I'm came in from out of town needing an oil change and the service department was very good.

Jose is my Service Advisor and he has impeccable customer service. I will always own a BMW

Needed drive flat tire Replacement.Service rep. Carol made appoint For same day.Carol was knowledgeable and provided a very competive Pricing. My experience was 5 star pluse!

Always BMW first class. Purchase Z4 from Sonic BMW Nashville in 2007 and 2011 z4 from Cain in North Canton and 2016 Z4 from Fields. Outstanding dealings from all BMW groups. Purchased 6 BMW vehicles total. Now BMW enthusiast. Truly Ultimate Driving Machine! JL

Good Experience. Smooth process. Good pricing and good deal on trade in.

I was so happy with my experience at Ft Myers BMW. Everyone was more than willing to help me in any way they could. I had John Findley as my salesman. He was amazing! Got me a great deal and went over above and beyond for me! Want to buy a car? He is the best! Very very happy with everyone there!

Brought my 5 Series in yesterday and had a great experience. It took about 20 minutes longer than was stated... However, Jose Fonseca was over apologetic. Upon Checkin, he was very knowledgeable and friendly Great Experience 5 Stars all the way

Exceptional combination of friendly staff and highly trained technicians. Very impressed with all aspects of the service team.

Jose was amazing and satisfied with the service he provided like always. He helped me get everything done as soon as possible.

Gregg Cuozzo and Chris Corvinski did a great job on the purchase of my first corvette!

This was my 3rd new BMW ordered from this dealership. As usual everything went very smoothly. Reasonable price on new BMW and for my trade (tried BMW dealership in Naples on all 3 purchases but their offered trade-in allowances were always much lower). You will not find a more honest and professional salesperson than Patrick Menard; it?s worth going to this dealership just to be able to work with Patrick on the deal.

Had good service overall, but the process was very slow from scheduling to completion.

Great people and a wonderful facility. Glad I purchased my Certified Preowned BMW there.

The sales and sales management staff was excellent and very attentive. They found the exact car we were looking for, detailed it before we took ownership and then walked us through the myriad of controls that comes with a BMW. Could not have been happier.

They fixed it quickly and did it right the first time.

Alicia Farman is a great associate here. She does an amazing job at her job. You can tell she is super dedicated to her job and at making sure the customer is happy and everything. This girl is definitely a hard worker and is definitely a keeper!

My experience with BMW of Fort Myers has always been exceptional. All repairs to my car were completed. BUT MY GAS GAUGE IS NOT WORKING! IT WAS WORKING FINE WHEN I DROPPED THE CARE OFF. TOTAL INCONVENIENCE TO TAKE CAR BACK TO BMW AGAIN!

Very good experience but a little disappointed in the service. I was told I could not change my windshield wipers b/c the timing was wrong(30 days) too early, now I have too make a new appointment to have this change, it does not make any sense to me. My time is valuable especially when I have the service warranty.

We were looking for a car for my mother. I sent out an Email Sunday of last week ,by Monday we were contacted and we went to see what was available . Needless to say we have a new 430i convertible . We could not be more pleased. Leslie was great !!!!!

Mandatory airbag replacement - first time to this dealer, Immaculate work area .

Went in for a recall and everyone treated me as if I was purchasing a new vehicle. They went ahead and checked my tires since my light was on and gave my vechicle a wash. Moved here from out of state and this dealership is an upgrade from the one that used to service my car.

Awesome BMW dealership!! Others may be larger but none so helpful and endearing. From tremendous help in sales and finance to the outstanding service, this management team has it all working together for the customer. Great dealership BMW!! Five stars if we could upgrade the car wash!!

It took 4 hours start to finish, but we left with what we came for.

Quick service fast turn around complete work pleasent environment

Excellent. Even provided a loaner car. The best.

Jose did a great job getting me taken care of. I appreciate all his help in making things happen. With the hurricane blasting thru the area things were challenging. Jose made sure I was taken care of.

Carol was so helpful in servicing my X5! She is new to Fort Myers and I'm so grateful she is my service manager...so courteous and sincere!! Nice job BMW!!! David J

Best car buying experience we've ever had. From start to finish John Findley was the most helpful and personable person who actually listened to our needs. The dealership itself was pristine. We have been car shopping for three weeks now and they provided the most information on our used vehicle with extensive paperwork on their inspections. All of the above is what led us to feel the most comfortable purchasing from them. Overall fantastic experience, especially John's customer service. We would highly recommend John and BMW of Fort Myers.

Tom Simmons was fantastic, had an issue and he got me in immediately. He always there looking out for his clients. He makes car troubles seamless:-).

Tom Simmons is great! Good customer service. Very thorough.

Older Z-4 was making a noise in the front. After a test drive the correct diagnosis was made, a fair price given for repair and the job completed in a professional manner. Chad went out of his way to build customer trust. Love the way this service was handled. Cheers!!!

Jose in the Service Department has always been a pleasure to work with. I've had three BMWs and have never had an issue bringing the cars in for service.

Bill Schmidt made this the best car buying experience I've had to date. Friendly, patient, attentive, and knowledgeable without the high-pressure sales push which I very much appreciated. I received top notch service and attention and couldn't be more pleased with my experience at BMW of Fort Myers. Thank you Bill and thank you Troy. I'm loving my new vehicle!

I came in for an oil change and was also given new wiper blades for free. In addition my car was washed. Everything was fine except the inside of my BMW was not vacuumed, or not vacuumed well.

Excellent service,my tech jose fonseca the best he pick up the car in my house and when is ready him send me the car back

Visited dealership for routine service. I was offered a private area in the Business Center to setup my laptop and work while service was performed. Was alerted via text when vehicle was ready. Car washed and cleaned and sparkling new! Absolutely the best customer service on the planet!

Walt is amazing in sales & if you need go for Sheila brown. Love this dealer & my new 7

I took my X5 in for a check engine light. BFM told me it was a problem with the fuel pump, and repaired it promptly. The total cost was covered under warranty!

Thank You nothing else to say............................................

Wonderful experience, I dropped my car off and had the best customer support.

We found the car we wanted to purchase here and we had a successful negotiation for a decent price. Service is good, although getting a loaner takes time in advance.

Good service specialist, quick turn around, nice facilities

Fort Myers BMW was straight forward with the trade value of my car. There were no surprises in putting our deal together. The salesman, Walter Rawson was very efficient in getting the deal completed and the car delivered. Overall, I would definitely recommend both Walter and Fort Myers BMW as this was a very positive buying experience.

Outstanding staff and service, they always exceed my expectations.

As notified on my BMW dash alert, made an appointment for service. Entire event was handled very efficiently

My BMW adviser is the best. I enjoy talking with him and getting his valued advice. The service is good and I will continue to use this location.

Great job helping us find the perfect car. Our salesman Greg was on the front line with answers to our questions without too much pressure. We are thrilled with our 2016 BMW X!

Service was prompt, very good and Sheila was absolutely great to work with.

Overall Excellent, just the Business Manager, forgot to charge me 3k from the total, next day he called me back at work hours, and I had to make His urgency, mine urgency. Good for him, as an Honest person, sent him the difference. No letter of apologies. Funny that he was making a comment about my hand writing when writing the check. Hoo well.

It was easy, smooth & streamlined. I got what I needed right away which with my busy schedule is very important.

Very good experience.The salesman was very nice and very helpful

pleased with service and employees. would use again for future repairs

I had problems with my M6 after having it shipped from Texas. Jose worked through the long list of problems with me, worked on creative solutions to help reduce the overall repair bills, and kept me informed by phone or text several times per day. I would highly recommend this dealership based on the service I received from Jose.

First time I ever dealt with a BMW dealer and if this is the way they all are then I'm not dealing with any other...This is a car dealer you can call whenever and even drop in with a faulty tire sensor and they fix it on the spot, great waiting area, you get to sit in an m6 convertible or any of their A1 quality cars and suv's and have an adult playtime checking out the next incarnation of purest motoring.

It is always a pleasure to come to the BMW dealership. The waiting area is always clean. The refreshments are good and the garage help was very nice . The car was finished on time.

Great service and friendly competent staff. I'll definitely be going to them for all ourBMW service. Special call out to Tom Simmons - a superb service advisor

Excellent job repairing my X5! The best it's ever ran! Excellent job washing it too!