Jose is fantastic. 4pm on a Tuesday, car started acting up on the interstate. I called him him up. He told me to bring it over, he had a loaner available. Dropped the car off, picked the loaner, and I was in and out in a jiffy. My car was ready the next afternoon! Everything covered under warranty. Far superior to the experiences I’ve had with another dealer in the area.

Great service and affordable cars ,what more can you ask for?

Jose Fonseca takes care of all my service needs, and John Findley my buying needs. Both make Fort Myers BMW the best.

Carol the service manager did a great and was very patient while getting my car fixed.

Very good experience. Milan was very easy to deal with and always responded very quickly. Was given a great price on the car I wanted. Process was very smooth, tech expert Joel gave great instruction on my car’s features. Would highly recommend BMW of Fort Myers!

Just took delivery of a new M vehicle. I could not be happier with the service and pricing I received from bmw of fm. Jordan was my sales person and knew the product, was 100% no pressure, very efficient with my time and a professional. I also had dealt with Tony the new car director, Ivan in finance, both 100% no pressure and a pleasure to deal with. During delivery they sent out a bmw "genius" to go over the tech features of the car and other important info. This is the first time I have felt really good about buying a car. Keep up the good work!!!!!! You have earned another loyal customer.

It was amazing service and most importantly very quick!! Service manager Jeremy Heinkel from BMW Fort Myers is just great person to take care of you!!

Great service and excellent buying experience. If you are not from FL you can be assured they will still handle out of state sales wonderfully.

This was the best car buying experience! From our delightful /knowledgeable and extremely personable salesman Scott Ruby to the awesome Finance manager Joe Bayko who got me a great deal and the “genius “ (sorry I forgot his name) who helped me understand the cool bells and whistles of my new vehicle! The nice “goodies “ (hat, coffee cups etc. )ended the experience on a positive note and I highly recommend this dealership for any car buying needs!

Went in for maintenance and service department found other critical items that needed repair. Thankfully, I still had warranty or else I would have been out of another $1K. All items were taken care of immediately.

This was the most positive car buying experience I’ve ever had! Scott Ruby was a great sales person full of personality and very detailed in every way! It didn’t stop there, the wonderful customer service continued with Joe Bayko in finance, who gave me an amazing deal that no other car dealership could match! The little goodies (2 mugs, hats etc )given were an added touch and the end of the purchase the “Genius” helped me understand how to use my new vehicle and I’ll definitely recommend this place for future car buying!

This is my 3rd Z4. A true sports car! I sat in my 2020 Z4 for the first time and the rush of my 2009 Z4 went through my body. I loved it at that moment. The body of the 2020 was wider, but it still gave me that cockpit feeling. I have been waiting for this car since the day it was announced it was coming back. The heads up display was a great addition. It tells you right away when you see your speed in red! I love all the improvements BMW made! I love my car! Thank you BMW!

Patrick and the entire staff were very friendly and treated me with respect. I would definitely recommend BMW of Fort Myers if you are considering a new or used car purchase. No high pressure sales.

Julien was very patient with us, and my wife got the car she wanted. Great, personalized service.

We bought our X5 in December 2019 from Walt at the BMW Ft Myers location. We had such a great experience. We recently took our X5 in for an oil change and it was a pleasurable experience as well. We were greeted by the service reps, spoke to Tom our service specialist and were taken to the lounge to wait for the service. We had a coffee and watched them service our car through a large viewing room. Not only was the service bay area clean, but it was a well organized. Because the vehicle was still under warranty, we had the wipers both front and back replaced and the oil changed. All we had to do was sign on the dotted line. We are very happy with the car and the exceptional service and attention we receive from BMW of Ft Myers. Valter and Lidia Medeiros.

My service advisor Carol is amazing! She is sweet, professional and always there for me and my car. I’d consider her a friend of mine! Excellent service 10 stars ⭐️

Prompt, courteous, explained everything

Went in for maintenance and service department found other critical items that needed repair. Thankfully, I still had warranty or else I would have been out of another $1K. All items were taken care of immediately.

Amazing team here One of my best experiences buying a car ever! From my salesman Chris, Joe in the finance dept and Steve on the genius team ... I can’t say enough. Chris brought the car to my home to test drive it and Steve came to my house tonight to get my garage doors programmed. Talk about service! Thank you all for making it such a memorable and amazing experience buying my new car.

Excellent customer accommodation and service. Met my needs and time frame.

Real straight forward buying experience. Saw the car online, got the offer sheet emailed to me, discussed the line items, showed up with a check for the vehicle and was in/out in an hour. Everyone was very courteous and other than the standard "here buy some warranties you should never buy" shtick that every dealer does, there wasn't anything under handed. All in all a good car buying experience.

I visited for the first time in June as I recently acquired a 2019 BMW. I wanted the car fully checked & serviced. I was catered to in a friendly and professional manner and staff truly went above my expectations. I've had other high end cars, and although service was not bad, it was not like this. This is one of the reasons I switched to another brand. I'm very happy I switched. I will definitely have more BMW's in the future.

Great service, great dealer. Tom, my service manager is the best!!

Carol is awesome! Carlos the Tech knows what he is doing! Service is great!

The service at this place, BMW of Fort Myers, is the best. I don't know how else yo describe it. It would make it very difficult to not get another car from them. Tom, the service writer is like none other that I've dealt with, and I'm in the car business! I am about to get my fifth BMW from BMW of Fort Myers. I tell everyone who'll listen. I haven't spent a penny on service and the little extra stuff they'll do for you is important to me. It's rare to find a dealership where sales and service are as good as this place. They really do treat you like family. Ron

Tom is first class, he has been helping me for over 15 years, he calls back promptly and he keeps me informed of the progress, he goes out of his way to help, very courteous, ask for Tom Simmons

The car was great, but the process was a little less fun. Biggest problem was the loan process because it sounded like we were only getting one hard inquiry on our credit, but they sent it out en masse to about 6 banks, because we got 6 hard inquiries. I later learned that these should only count as one inquiry given the time frame they were all taken from but for new shoppers, being given all that information up front would've saved a lot of stress (I would've saved my credit and just got a cashier's check before the bank closed). I understand that it's a process, but staying at a dealership for 6 hours is hard, mostly when it's waiting on other's for paperwork. All in all, I'm happy with my purchase and happy with the detail team. If you need a loan, get it pre approved from the bank yourself to save the hard checks. I tried it with one bank and gave up when I was rejected, hoping the dealership could help instead.

My appointment was as scheduled. Very friendly service by all employees. Accommodations were made, as there weren't any loaner vehicles available. Everything was explained by Tom. Extremely clean service center and waiting area. Highly recommend!!!

Every time I have my car serviced, it's done with a lot of attention to detail. Every time, they wash and detail may car in addition. Great dealer.

Walt our sales rep was very knowledgeable regarding vehicle.... Joe in finance was also very helpful...Steve actually came to our home and explained patiently the numerous technical features. Our only issue was the prep work of the vehicle... it was presented as washed ..but it wasn’t and we purchased the coating ...had to sit and wait while this was completed, but Walt made sure things were taken care of.

BMW of Fort Myers was efficient and professional in the handling of replacing our air bags and even gave our baby a nice shine afterwards! Highly recommend!

The entire staff was warm, welcoming, ... but most of all genuine... Ivan, my salesman is awesome .... he made all my requests possible. I reluctantly left a dealership which I had leased two different BMW?s.... they really made no effort to keep me.... I am so glad because I would have never realized how wonderful my experience could be at Ft Myers BMW

Tom was also very helpful at the customer service department. I forgot where I was because of his genuine kindness. The car feels and looks like new. Great job all maintenance crew.

I got into a pot hole and blew my 21 inch tire on my 7 series. I was met and welcomed by an amazingly knowledgeable service advisor of BMW if Fort Myers. My tire was replaced in one hour. Car was Fully Sanitized for free. I was offered few loaner cars as an alternative of waiting. Really great service experience and Great facilities with full Customer comfort on the first place.

Very professional and excellent service. I would highly recommend this dealership.

Carole Berger is personable and very knowledgeable. It?s a pleasure working with her.

Both Salesman we worked with were great. Finalizing the one item on the “We-Owe” was challenging.

I had the pleasure of purchasing my new car from BMW Fort Myers and for the first time, I actually enjoyed the entire car buying process! Kyle M. was a phenomenal salesman who went above and beyond to find the exact car that I wanted, even though it was not located at their dealership. He was very knowledgeable about all models, specifically the model I was seeking which took some hard work to locate. I highly recommend you request Kyle for your car buying needs. Additionally, the car guru Joel was extremely knowledgable and helpful when setting up my new BMW and teaching me all of the technology. I will say it again, the best car buying experience I have had yet and look forward to being a long term customer!

We have purchased many cars, but have never been made to feel as un-pressured and appreciated as Chris Hackett made us feel. We are in businesses that require top customer service. We understand the value. Your entire staff from start to finish never wavered in making our experience the best it could be. We will be back, we will recommend your dealership, and everyone we send your way will go directly to Chris. Chris is a huge asset to your brand and operation. Thank you for a pleasant experience and a great car. See you soon, Lori & Barry

Started with sales person on the BMW website chat Tuesday while checking out pricing. Went to the dealership on Wednesday still intending to purchase a Cadillac. Met Jordan who went through the different packages of the model comparable to the Caddy and bought the Benz Thursday. Just went back 6 months after my wife bought the SUV which she loves. I now have a 740i. Was in the showroom 30 minutes and car was DELIVERED TO MY HOME the next day. Signed a few papers and done. If there is better service and sales staff from a dealership I've never seen it in all my 60 years buying vehicles. By the way words cannot describe the 740i.

Overall wonderful experience buying my 2015 Honda Accord at BMW of Fort Myers. Kyle and the Used Car Manager David took great care of me and showed me a lot of different options. Kyle asked questions like what type of car I am looking for and what price range I was looking for. Once I test drove the Honda Accord, I was sold. After talking to Kyle about a scratch on the front of the car, he had the scratch buffed out before I left! Amazing experience and I can't thank Kyle enough for his help. Next time I need a car, I will definitely be coming back.

John Findley is a very professional salesman. I have used him two times now.

I brought my 2016 X3 in for service. The service staff was very friendly and professional. The service was performed in a timely manner.

John Findley was great to work with. He took the time to find the right car for me and guide me through the leasing process.

My experience with my salesperson, Jordan Knight was amazing! He and the rest of the team (special shout out to Steve the BMW genius), went above and beyond to make sure I had everything I needed, and were extremely accommodating. I will definitely be back to this exceptional dealership when I am in the market for another vehicle.

Everything was great from start to finish. Our salesman ,Joe, was well informed on the features of the car and answered all our questions about the car. He also informed us on the current financing incentives that made the car purchase an easy decision. I?d recommend Joe and BMW of Ft Myers to anyone looking for a quality car and quality dealership.

They could not reset my airbag or brake light without costing me $$$

Very courteous and efficient service

The personnel was professional at all times. The job was performed perfectly. The price was good and fair for the service. Waited time was appropriate. They even washed and check all liquids.

Fantastic customer service, friendly and professional. They took great care of us. Tim [CoastalMaids.com]

Carol is 10+ Great service experience

Sales person Chris and financer went above and beyond to work with me. Respectful and patient while all my questions were answered. Went out of their way when they didn?t have to. I was treated like family. Easy to talk to and not pushy. Car was nicely detailed. Even dismantled the console of my trade in and retrieved two earrings that fell through the cracks. My new used car is phenomenal!

BMW of Fort Myers, Florida treated me extremely well from the first second I set foot on the dealership grounds. They wasted no time showing me what I wanted to see and were not pushy at any moment throughout the process. I want to give a special thanks to Mike Arrison for taking good care of me. As well, I want to give a shoutout to Mr. Seaman and Joe Bayko for doing the same.

The staf is very friendly, no high pressure. The selection has a nice selection of new BMW's.

I was fortunate to be able to buy a used BMW coupe in beautiful condition, and this was made possible by the team at BMW Fort Myers. I want to especially thank the sales person Christopher Hockett who sold it to me and made sure everything went smoothly on the purchase day and beyond. He is a man of exceptional integrity and really cares about your experience. I had a few issues after the purchase and he did what he could to get answers. I would have given BMW of Fort Myers five stars, however, I had an issue with one aspect of the financing and the finance manager was not helpful. I do appreciate, though, how he initially handled things.

Salesman Walt R.: An experienced, polite, friendly, patient and knowledgeable man, who will find, what customer is looking for. Very satisfied. Manager: (don't know name) the same as Walt R. Other services - no problems. The car: Wonderful, very satisfied (it's our 4th BMW). The only, rather comment than complaint, I have: Too small control buttons and too crowded, particularly for somewhat aged eyes.

The service department did an awesome job again. Thank you Carol Berger and team.

It was a pleasure to work with Ivan Molina. He made the car-buying process easy and answered any questions that I had. I also appreciated that he did not put any pressure to buy. Overall, it was a positive experience from a car dealership.

Service department is excellent!

Carol Berger At Fort Myers BMW is very pleasant to work with. Shes very knowledgeable and works with you until the end. If you take your BMW in for service at the Fort Myers location, ask for Carol, you will not be disappointed.

Ft Myers BMW completed task quickly and on time...

Super fast and explained everything. The whole team was awesome!

Julian Nichifor was excellent to work with! He helped me through the entire process. Highly recommend him as a sales agent.

Fantastic customer service each and every time. I have been going to BMW of Fort Myers since 2015 and I have no intentions of changing. Chad S. in service is wonderful to work with.

Joe, Troy and Joel were all excellent people to work with. It was a fun and pleasant experience buying a new car! I would highly recommend BMW of Fort Myers. I’ll definitely be back!

Scott Ruby was great, answered all my questions. He was honest with me, listened to what we were looking for. He took the time to show me everything available, We purchased a new BMW X5 because of Scott!!!! Great job!!!!

The general manager is one of the best in the business and has a staff of highly trained and personable individuals. It didn?t feel like buying a car. It felt like sitting around with friends talking Cars. Great experience.

Excellent service

I am very satisfied and happy with the BMW In Fort Myers all sales Man and team performance very professional I Just buy a car last week, My first BMW they help me a lot for get the right financing. I want to said Thank you to the Dealership and special for two best associates work there, Alberto Ramos the Finance Manager and the best client Advisor Ivan Molina both did really a good job With me and very professional, thanks both and thanks BMW. 👍🏻👏👏👏👏👏👏👏👏👏👏👏👏👏👏

Chad was very attentive, and very courteous.

Everyone at dealership was professional and courteous!

Their service department is the reason I bought my last BMW at this dealership. They're professional, respectful of my time, and there's never a question if the repair demands keeping my car longer than expected, that they'll provide me a loaner car. It so deeply contrasts with my experience at the BMW dealership in Columbia, SC, which I used for over 30 years, it's like it's a completely different type of car! Even if I was still in SC full time, I would "road trip" my BMWs to Fort Myers for service regardless.

I just purchased a car from them and am beyond satisfied. Everyone I worked with, starting with my sales person Milan, were absolutely amazing. The finance gentleman was so very thorough and helpful along with the Genius Specialists Steve and Joel who did a great job of teaching me everything about my car. They definitely know and practice excellent customer service. Not someone who likes to shop for cars, I found the entire experience professional. They truly listen and they care. This was definitely the best car purchasing experience I have ever had. I give them my very highest recommendation.

Great service, customer care and they corrected the issue with my vehicle in a timely manner.

Carol in service is outstanding. She is knowledgeable, competent and personable. The service techs are thorough and reasonable.

We leased ur 330I sedan and could not be happier. GREAT CAR!!!

Sales agent John Findly was a pleasure to work with. He went above and beyond in helping me to select the best option for me!

John Findley is the man to hook up with at the Fort Myers BMW Previously Owned Dept. / Dealership. I got the best deal in 3 Counties, thanks to John--and the entire staff was very helpful and facilitating towards moving the process along quickly. Thanks ! Marty Stokes Sanibel, Fla.

While my title may seem to contain a contradiction, it is not. I was initially disappointed to find a chrome strip around the windshield of my several days old 430i convertible . However I was pleased with the efforts on the part of the staff to have the defect corrected immediately. There was no excuses offered and no delay in making me a happy customer.

Was taken in even before my appointment time. An estimated three hour repair took much less time which was highly appreciated. Thx!

Jose, my service advisor is at the top. I have been a BMW customer for the last 20 years after became frustrated with Mercedes Benz, and I can tell you that Jose is the best service advisor I have had i the last 25 years. I'm glad I discovered your dealership and Jose. He is the best of the bests!

Always helpful and service oriented. Carol is an excellent service advisor and makes sure that the car is in top shape. Timely appointment and completed as promised. Recommend highly.

Our group has been buying cars from Bmw Fort Myers since the last 15 years . The reason behind this was the customer service . They treat you like family . that's the reason I do go back is due to certain individuals . Jose in service , Ck the service tech always take good care of my car needs . Joe in sales , Joe in finance and Troy. These guys are the Main reason we keep going back to this dealership for our automotive needs . They Are a great Asset to Sonic automotive and Bmw OF Forty myers

Pricing was fair. Salesmans knowledge of product was very good.All support people were excellent. Would recommend them highly

My boyfriend has a BMW and we come here for his services. When my Lexus got a flat tire a few months ago, I brought it to the Lexus dealership in town to have a look. They could not find the problem. When it went flat again and I called for an appointment, three different people gave me three different answers to my questions. They ultimately tried to force me into purchasing four new tires even though my tires are brand new. I decided enough was enough, and called BMW as I know they do good service. Not only did they help me, they found the underlying reasons for the flat and saved me nearly $200 (a lot for me in these Covid-19 times when work is slow!). My experience with the staff was 100% more positive than at Lexus, and I was so thankful for their friendliness, honesty, and timeliness. Thanks again!

It starts with a sales Manager then a salesman Troy and Walt then Joe the financial team takes over to complete the deal. They beat 2 other dealers on price and made the process quick and easy. I must say it was the easiest car buying experience in my life which is a long time. I forgot to mention the BMW tech expert or geek I think they call them, sorry I forgot his name but excellent job demonstrating features of the vehicle and setup of app and vehicle settings. He even offered to stop by my home to demonstrate the functionality to my wife. Great team! Craig

Amazing experience Ivan Molina made the process easy and enjoyable. I’d recommend him any time really nice person. Overall everyone was very nice and welcoming.

Service went above and beyond more than fair efficient and timely

I found a certified pre-owned car online at BMW of Fort Myers that was exactly what I wanted. Walt Rawson was my sales person, and he was completely knowledgeable about all aspects of the car. Importantly to me, he stuck to the facts and he was not high pressure in any way. I emphasized that satellite radio was important to me, and he said that the car was equipped with it. As it turned out, it would require additional software at a cost of several hundred dollars for the satellite radio to be activated. I called Walt the day after my purchase and said I felt misled. He remembered our conversation, apologized and arranged for the software upgrade to be installed at no cost. I was prepared to return the car, but instead I came away impressed and grateful for the integrity and good customer service exhibited both by Walt and by BMW of Fort Myers. From now on it will be the first dealership I turn to when I need a new car.

My experience with Ivan Molina was exceptional. I came in from out of town as my car broker negotiated the deal ahead of time. He picked me up from the bus station and brought me to the dealership. After signing the documents with Finance he and the 'BMW Genius" (think his name was Steve) were very nice and showed me all the technology features and took their time as this was all new to me. Before I left Ivan made sure I had everything I needed for the long trip back to Miami. Overall my time with Ivan was great, he's very customer service oriented, nice and to the point. Next time I or anyone in my family needs a BMW we will be sure to consider BMW Ft Myers again, especially with Ivan to take care of the experience. Thanks Ivan!

Excellent service and good communication with Tom my service guy.

Great car buying experience! The process was efficient. Everyone was patient and answered all of our questions. Our salesperson, Joe Weidenfeller was great to work with! The whole process was a pleasure. Thanks to Troy Arch, Alberto in finance and Joel Brown for a wonderful experience

I couldn't of been anymore proud and secured with the service and professionalism at BMW of Ft Myers. As a Sonic Automotive employee traveling in my 2018 BMW 330e from our BMW Of Monrovia Sonic location in Southern CA to see my daughter in Ft Myers, I fully intended in making BMW of Ft Myers my stop as well. Big big thanks to Ken and Jeremy in service for good looking out 💪🚘🔧🔩 The no contact service was exceptional during this unfortunate time. I knew I was going to be in good hands not just from the Sonic Automotive family, but as a client. This is your BMW dealership Lee County and beyond ⭐⭐⭐⭐⭐

A big thank you to Carol in Service she always puts a smile on my face when it comes to my vehicle Thank you

Wonderful and prompt service! All the staff is always very helpful. Specially Jose and Kenny. Jose is very knowledgeable, service oriented and a joy to work with. Kenny is prompt and always has a shining smile! Thank you! Gonzalo Alberto Quiceno

All the staff is always very helpful. Specially Jose and Kenny. Jose is very knowledgeable, service oriented and a joy to work with. Kenny is prompt and always has a shining smile! Thank you! Gonzalo Alberto Quiceno

Tom in service always take care of me. It took a little longer to get a loaner but as soon as he did, he texted me to come in. I only had the car overnight because the service was so fast. Wish the service took longer so I could have had the loaner car longer :)

Quick, professional and on point!

I am very satisfied with this dealership, coffee machine is out and I do so enjoy my coffee.

BMW of Fort Myers professionalism & courtesy is consistently phenomenal from sales & leasing to service!!

Everyone was very professional and friendly.

Carol Berger was superb. I couldn't have asked for better service from her.

Chad and the service team diagnosed my Z3 and repaired it in one day with a very fair price. I have used this dealership in the past and will continue to in the future. Thanks again Bob R

Very efficient,gave detailed reports and provided Fastest solution

Throughout the sale process and later for service/maintenance the team at BMW of Fort Myers shows that they care about the customer. Client Advisor listens to what you want and follows through until and after delivery. Management is always available. Service Advisor takes the time to understand any issue and explain its resolution. Customer focused courteous and professional service from beginning to end.

Stopped in to look at the new Z4, met Jordan a sales associate. He went over the car with us, even took me around back to look at a few others that had just come in. Great guy to work with, went for a test drive, we really liked the car. He helped me get my car appraised on line since the car wasn’t there at the time. No pressure involved at all to make a purchase. He introduced me to Bob the manager (another very nice guy) again no pressure at all. Spoke on the phone later that day, made the deal and we picked up the car the next day. Great experience all around. I have to say everyone at Fort Myers BMW couldn’t be nicer. The car tech genius was awesome going over and setting up everything in the car with us. Highly recommend stopping by this dealership.

Worked with Milan on purchasing a 2020 BMW X2 M35i from BMW OF FORT MYERS. EXCELLENT EXPERIENCE. From initial contact to delivery outstanding service and response. I did my homework and felt they checked all the boxes.

Great customer service and sale team.

Chad is always super accommodating. He was especially willing to make the process go smoothly during covid19 situation. Thank you.

Showed up to buy the car at 8:30, wasn't finished until 12:00. Seems a little long.

Tom Simmons is the friendliest most professional service advisor I have ever had to have dealt with. The vehicle was delivered cleaner then it was when dropped off! From start to finish by far the best BMW service center experience I have ever had..

Great service always on time!

The staff at Ft Myers BMW was very professional. Compared to the other BMW dealers in Southwest Florida, they gave me the best deal without stressful negotiating. I would highly recommend them.

Great customer service. Above and beyond!

Tom Simmons is excellent, he works extremely hard to ensure your service was done in a timely manner. He is courteous, knowledgeable and so easy to work with. Everyone we come in contact with at Ft Myers BMW is professional and makes me feel important and listens to my needs. I highly recommend this dealership.

Friendly and professional staff. Great buying experience

Troy and Joe and Joel were great! They were flexible and patient while I changed my mind a couple times. They are also very knowledgeable. I do not like being unable to download the Pandora App.

Straight forward and fair

First time coming for service. Tom Simmons went above and beyond to help me with my car! Everyone that I came in contact with was great!

I was so impressed with the repair service I recently received. On my initial call for an estimate I was shocked to find the bid significantly lower than the Naples location. My service rep was so helpful and my repair was done very quickly. Pick up was easy and customer service was on point. I was very happy!

Jeremy was great! Excellent service with a wonderful smile!

Purchased a used BMW from this dealership. Client Advisors Mike and Jordan were very professional and personable. Product Specialist Joel was very knowledgeable, patient and friendly. At all times they made me feel at home. When not in the negotiation stage, we talked like we had known each other for years. Would definitely recommend this BMW dealership.

Excellent service

I wanted to thank Jordan for our pleasurable experience when buying our car. He didn't pressure us, and instead just answered our questions. We had to have some work done after pick up and he followed through as promised while keeping us in the loop. I feel he went above and beyond, I love my car and wont hesitate to send anyone to Jordan and BMW of Fort Myers!

Service employees are always kind. They make me feel comfortable and welcome me with a smile.

Saw the car online. Went to check it out on Friday evening and did a test drive. Purchased it on Saturday morning. Carl was great. He was attentive and had a great personality.

Jose and the team did a great job. Picked up my car which made it very convenient during the quarantine. I’ve been going to BMW Fort Myers and have never had a bad experience. Jose is always so helpful and accommodating !

I have had nothing but great service all the around!

It can be summed up in one word - WOW! Being 78 years of age, I have purchased a number of cars over the years, but none of those experiences come close to the one I experienced yesterday. The sales agent, Julian was exceptional in his handling of the situation from start to finish. The same could be said of Alberto who handled the financial part, and Joel who thoroughly and patiently took me through the features of the vehicle. Without question, a fantastic group of people. If anyone is considering a car purchase, BMW of Fort Myers is the place to go. I highly recommend them.

Jose Fonseca went above and beyond to assist me during my visit. I am satisfied with the customer service I received... would definitely recommend!

Hands down the best in Southwest Florida and we tried another one....

Great Customer service !!!

Wonderful service and my advisor, Jose Fonseca is the BEST!

Absolutely recommended Pat did an amazing job, very friendly and professional.

Great customer service during this pandemic made a phone call next day they dropped off a loaner picked up my car a couple hours later they brought back my car cleaned sterilized and all the repairs were performed exceptional. Will use them again in the future

We were looking at upgrading our daughters car, BMW of Ft Myers went above and beyond providing quality, professional service from beginning .. no high pressure no price changes only fair pricing and professional service. One of the best experiences I have ever had at a dealership...

I was able to get a service appoint promptly... didn’t have to wait weeks. The service write up team did a great job and the service technician found a problem and repaired it without cost. I was very pleased with the experience.

Great Service and maintenance

did a good job as they should

I always receive the best customer service care with Jose Fonseca . He makes the experience unique , and pleasant . He takes his time to explain and help the best possible way ! Kudos Jose for an the amazing job you do taking care of your customers ! Thank you Isis

Good service , friendly atmosphere , quality product !

Everything was perfect, The people were nice, Excellent service thank you very much Bmw

From the first phone call with Patrick Mennard to driving my new car off the lot, this has been a great experience. Patrick is very professional and easy to work with. Chris, the finance manager, was very helpful, and the Car Genius is a Genius. They even washed my girl friend's car while she waited for me. They deserve an outstanding recommendation!

Excellent service and attention to detail. They did not try to "oversell" additional work - gave me the pros and cons objectively.

They brought my car to my house within an hour it was fast easy and friendly service thank you I will definitely recommend to all my friends and family!

Had a great experience. Recommend Kyle for your sales guy, he was awesome!! Friendly, knowledgeable and made me feel comfortable. Very happy with my purchase.

Great service with professional staff. Dealership is very accommodating with loaner car and all issues resolved.

John Findlay was terrific. Will definitely buy my next BMW from this dealership. 👌

John was very responsive and made buying a new car a great experience.

I took my BMW to do the recalls and the service and professionalism on behalf of Fonceca was great. Unquestionably I recommend it.

Jose fonseca excelent advisor,good and faster service.

John Fendley was such a terrific person to work with. Easiest car buying experience ever! Thanks to their great staff.🤗

I like this płace a lot. The service of the Dealership has been done to my vehicle in an excellent way after all these years. Previous appointment was on time and I was informed when all procedures were done. Very nice and friendly staff you can meet there. I recommend this place for anyone. Waldemar Wojtas

My service/repair was necessary. With all Corona Virus issues the dealership was professional and safe with out interactions. Was able to pay over phone. Friendly

We especially appreciated our Salesman - Scott Ruby. He was relaxed yet professional and informative.

Carol always goes above and beyond to help in service with any issue. I highly recommend BMW of Fort Myers to everyone.

Bought a new X7. The staff was very friendly. No high pressure tactics. Totally professional all the way. The Genius's are great.

Took care of everything in one visit - Jose really takes care of you.

Took care of us promptly and we?ll. Very satisfied. EJO

Greg C did a great job .I got the car that I wanted and the payment that I wanted .I love my new car

BMW of Fort Myers provided excellent service and even provided a ride to a golf course so that I could keep a tee time.

The entire experience was professional, prompt and pleasant. This dealership is top notch in my opinion. Everyone I dealt with was helpful and courteous.

Excellent service department

Sales will help in any way to see you are satisfied

I love my new BMW 430i, and the dealerships BMW Genius program. An employee they call a "genius" came to my house after I bought the car and showed me how to use lots of things in the car that I was not aware of. He even programmed the car's garage door opener, and it was so easy I can do it myself when I return to Delaware. They even wash the car for free as long as I own it. Never heard of such good service from a BMW dealership.

all personal were very helpful. All that was promised was delivered. Our sales person was excellent .

Courteous, prompt and thorough.

nice experience . great salesperson. wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Easy to schedule online, easy to drop off car, and we were kept up to date on what problems were found and when the car would be ready. Thanks Jeremy!

One of the best car buying experiences I have ever had. I emailed the dealership and asked for a price on a 2020 X3 M40i. Shortly after my email, I was contacted by John Findley, a Client Advisor, who helped me spec the car and then emailed me a competitive detailed quote. Even though BMW of Fort Myers is about 100 miles away from where I live, I made the trip to meet with John and bought the car. John was real pleasure to work with and made the whole car buying process very simple and straight forward. When I walked into the dealership, which is very modern and up to date, I was greeted by the receptionist and a client advisor who showed me to John’s office. The entire dealership has a very friendly, easy going feel. The delivery of the car went very smoothly. John had all of the documents ready and Chris the finance manager was very efficient so we were able to close on the car very quickly. Once finished all of the business, we got to spend time with one of the geniuses, Steve who’s knowledge about the car and technology amazed me. I am looking forward to my encore appointment with him. I am glad I made the trip to BMW of Fort Myers. Everyone at the dealership made buying my new BMW a great experience and even though its is a drive I plan on using them for service not only on my new car but my wife’s Z4 as well.

Oil change experience at BMW of Fort Myers excellent.

I called Micheal in the parts department to ask about my battery that I purchased almost a year ago but couldnt find my receipt, and he took his time finding my info and was very helpful. Once I got there he was there and took my old battery and gave me a new one and was very informative and polite. I love this place, everytime I go there the people at BMW are always there to help.

Pushy sales staff. I simply went in to browse, explained my situation and what I was comparing- it was between a Lexus, Mercedes and BMW. I went with the Benz.

Service was timely and Tom Simmons very helpful.

I did expect more from Mercedes dealership from the sales department but overall it was good but the service department is unbelievable the best I've gone to and I've been from Florida to New York and had many Mercedes

I found the people that helped me, did a wonderful job.

Good Dependable people with integrity did what they promised to do.

I have been dealing with BMW service and sales for a very long time. I drive an hour out of my way to go there, when there is a closer dealership nearby. Jose, in service, is the best and I wouldn’t buy a car from anyone else besides Mike A in sales.

Great service totally me my expectations. I was in and out very quickly

An excellent job. Thanks

Friendly staff and clean facility. Nice selection on showroom floor of new models.

I was provided a loaner as my car was to be serviced the next day. My car was ready as promised.

Jose Fonseca Carlos like always the best period I say all the time the only thing that tops the ultimate driving machine is ultimate service thank you Jose so you can consider

Always a good time my specialist Chad Swindle knows his stuff

My salesman, Chris, was a pleasure to deal with. I am a first time buyer and he made it very easy. I did not feel pressured in the least bit. I will be happy to refer him and the Fort Myers dealership to any of my Florida friends.

Excellent from the start

Great buying experience, no pressure and very professional. They have earned my business from now on. Thanks

Nice Honest people they did a good job on my car gave me a loner

They treated my dad and I with such care and respect. I felt welcome from the moment I stepped foot on the lot till I left.

The staff here were exceptionally personable and professional! They really cared that our experience was easy and comfortable. They took care of our car right when we arrived, even though we were early. The ambiance of the waiting area was very comfortable and inviting. Thank you BMW Fort Myers!

Great experience buying a Rogue from the pre-owned inventory. Walt and Alberto assisted me with the negotiation and financing of the car I so much wanted since I saw it online. I loved woking with them, mostly because I was buying a car I love and they made it fun and fast, while being ultra-professionals.

Great experience buying a Rogue from the pre-owned inventory. Walt and Alberto assisted me with the negotiation and financing of the car I so much wanted since I saw it online. I loved woking with them, mostly because I was buying a car I love and they made it fun and fast, while being ultra-professionals.

The sales process was very professional and informative making the buying process enjoyable.

This is the second car I bought from BMW and specifically Carl . He is always very helpful and listens to my concerns and car wants and needs , try?s his best to make sure he addresses everything and gets me in the right car ! Finished off my sale with CHRIS in the finance department CHRIS was amazing !!!! Very efficient I could tell he has been doing his job for a long time . ONLY down fall was the car took to long to get here from Orlando (3 hours ) away ! I was purchasing a rental car for more days then expected because the car was delay but over all experience was good have already recommend a friend !

They worked with us within our parameters of what we were looking for and made a purchase. We shall see what is to follow a warranty was purchased on a used car so at this point I cannot give a full review only time will tell

Called for an appointment Wednesday afternoon, gave an appointment Thursday morning. 3 hour job done in 2 hours. Thank you very much for the great service!! A1+!

It doesn’t get any better! Our second purchase from BMW of Fort Myers, a Sonic Automotive Dealership, was the same as the first - a great experience that was all good. Joe Weidenfeller was a pleasure to work in getting the X5 we wanted, and his attention to detail and follow-up was the best. Alberto Ramos, client advisor, had the paperwork completed quickly & accurately with no surprises. Chad Swindle, our service advisor, went out of his way to make sure the delivery detailing was perfect; and Joel “the BMW technology genius” was patient and simply amazing. I get the sense that “exceeding customer expectations” occurs more often than not at BMW of Fort Myers. Looking forward to continued great customer care.

I purchased a used Mercedes from this BMW dealer and am thrilled with the vehicle. After speaking with David S., their used car mgr. , I decided to purchase this car. David is a top notch guy and I enjoyed working with him. Unfortunately delivery was turned over to one of their sales people who according to a Mercedes dealer, gave me some bad information about a possible problem with the vehicle. He didn't follow through with an agreement we had at purchase and I also had to return to the dealership for a component that should have been installed on the vehicle at delivery. He didn't seem to care very much about me once he knew the sale was made. I also think he was probably much more BMW knowledgeable than Mercedes-Benz. I'd certainly purchase another vehicle from this dealer again but I'd start with their used car sales manager and then hope for the best. Robert - Naples

Very good customer service. Thanks

I work with Chad from service everytime I go. Great service..highly recommend over Naples!

I called before and they promptly assisted me over the phone and encouraged me to come in. Once I got to the dealership I was greeted by the front desk and helped to find Patrick. Patrick was the greatest. He helped me find what I wanted and went through everything with me. I bought the car with no problem at all and it was fast and speedy.

Joe Weidenfeller made the experience as easy and fun as possible! He’s awesome!

We recently purchased our first BMW. Joe was an awesome sales person! He was very patient and kind as we were going through the whole process of our new purchase of our X7. Highly recommend, Joe!

Best auto buying experience ever! Bob, Scott and Alberto were awesome every step of the way. Thank you guys for making a difference in the automobile industry!!

Milan Stanisic made it an enjoyable visit..hope u r paying him well!

Milan Stanisic, our salesperson, was easy to work with., knowledgeable, and didn't pressure us. The concerns we had were addressed and corrected. The sales process went smoothly, and after sales support was excellent. We would highly recommend this dealership, and especially Milan.

Very courteous, professional, prompt and satisfying customer experience.

The overall experience was a pleasure. The Sales Person was very knowledgeable.

If you want and expect Ritz Carlton service, this is one of the nicest BMW Service Centers I've done business with over the past 20 years of being a loyal BMW customer. Our Service Advisor; Carol Berger was excellent in making me feel welcomed and answering any questions I had for each vehicle needing service. She also went above and beyond taking care of my needs for each visit. They have a great environment including private office space to conduct business and/or a darkened media center with comfortable chairs to relax and watch the latest news or what ever while waiting for your vehicle to be serviced. Not to mention each car was nice and clean before releasing back to me as completed. The check out process is seamless with digital payment options and a very courteous team to answer any questions, making sure my experience was quick, easy and professional. I will definitely refer this BMW location and Carol to everyone. They reminded me once again why I choose to drive only BMW's over the past 20 years and will continue for the next 20!

The staff was incredibly helpful and informative with helping us pick our first BMW

Outstanding customer service! I never felt pressure to purchase the sales manager Michael Kirby was knowledgeable, friendly and personable. This is my third BMW and I can honestly say this has been my best purchase experience by a far. Joel the BMW Genius was on his game and went through the car many functions efficiently and professionally. I look forward to doing business with BMW of Fort Myers in the future.

Great experience! Treated with professionalism and efficiency. Highly recommended.

4th BMW I bought from BMW Ft Myers. All 4 sales went off without a hitch.Sales people and follow up with genius the best.

Excellent. Got in and out very timely. Very friendly service agent!

Easiest and quickest car buying experience I have ever had.

I am happy to discover this opportunity to endorse Joe Weidenfeller. I am new to BMW and besides being an excellent teacher, Joe was patient with my uncertainties regarding which BMW model to purchase. There was no hard sell, and by the time we had completed the transaction, I felt as if had made a trusted friend. I trade cars often, and I am certain that I will have Joe guide me in the future. Two friends of mine were with me when I arrived to pick up my car, and they were also impressed with Joe’s easy manner. So impressed, in fact, that they bought a car that same day! You cannot go wrong with Joe as your BMW Representative. I promise!

Michael Kirby was amazing! Great service , he went the extra mile taking care of our needs and Answered any questions we had! Thx Michael

As I was in the market for a new vehicle, I went to a few different high end auto showrooms (prior to BMW of Fort Myers) and I explained to the sales associate what I was looking for and my price point. I literally felt like I was being treated as someone less than the "high end" client they were desiring. One place actually told me to go look on their website as I was standing in the showroom! Leaving frustrated I decided to make one more stop. I ended up at BMW of Fort Myers and met Millian. He listened to my requests and started showing me options. He showed me as many cars as I desired and never pressured me. I absolutely felt like I was car shopping with a friend. Not only am I excited to start on my second car purchase from Millian, I am excited that I will never have to go to another dealership again! THANKS Millian, and your entire team!

John is a wonderful, no pressure, down to earth guy. Buying my car was a pleasant experience. Go in ask for John. You won’t be disappointed.

Solid experience. Found car online, negotiated by text, car delivered in driveway. I like this kind of business! Thanks Carl!

Carol is amazing service advisor. Also professional and extremely knowledgeable. Gets work done in timely manner. The dealership is overall great.

I felt like I got a very fair deal both in the price of my new car as well as my trade in. They went out of their way to make sure I got the car I wanted and even held it for me until I could complete the deal.

Routine maintenance and oil change. Done quickly and as promised.

I've dealt with several BMW dealerships in my last twenty years... midwest and Florida... and I can say Fort Myers BMW and my sales guy Mike was fantastic! I appreciated his no nonsense approach, and was in and out relatively fast! I know Mike went out of his way to help get me into a great car, and he made it as painless as possible, which was greatly appreciated. Finance people were friendly and allowed me to get into my car to get home that much faster. Looking forward to more dealings in the future!

They have an excellent service department. The technicians are so friendly and courteous. It is always a great experience to get my car serviced here.

I have used this dealership for my last 4 cars and they are consistently reliable and eager to do a good job for their customers.

Worked with extended insurance company to pay for the repairs. Tom, nice guy to work with.

I've owned several BMWs and have been to several dealerships. Jose Fonseca is by far the best Service Advisor I've ever had. He hears the customer and has a deep technical understanding of the vehicles which makes it a breeze when explaining an issue. When you own a BMW ///M you are typically passionate about cars and Jose shares that same passion. Thank you guys for the great service!

Great people that got the job done. Very satisfied with the whole transaction and pricing.

I have taken my X3 here for service many times and I have always had good customer service, but this time, one employee went above and beyond. The receptionist (I didn’t catch her name) stayed late for me to come pick up my car after being serviced because I was stuck at work late too (oh the irony). She could have said too bad, you can come get your car tomorrow, but she waited the few extra minutes for me to get there so I could get my car back for the next morning. A+ for customer service!!

Always very helpful, the staff is very courteous, work is complete in a very timely matter..

BMW of Fort Myers provides excellent service in a clean and welcoming environment. I highly recommend it.

Carol is always the best in customer consideration. Thanks again

I have been servicing my car here for the past 5 years. Tom Simmons has been my service advisor and I can say that he is a pleasure to work with. Always honest, timely and helpful. Would recommend.

Ivan was wonderful to work with. He worked hard to find the exact car I wanted, always kept me up to date while it was in transport and did everything he could to make it a great experience. I love my new BMW and would highly recommend Ivan and BMW if Ft Myers!

⭐️⭐️⭐️⭐️ Friendly staff and prompt service

Gabe, Mike and Troy made us have a truly exceptional experience at BMW. We could not be more grateful for their help in leasing our new car.

Thank you Mr. Tom for being a honest Man and trustworthy mechanic!

Our car buying experience was phenomenal thanks to Gabe, Mike, Troy and the rest of the staff.

Scott was a great salesperson! No BS, not pushy, listened to what I said and sold me just what I wanted/needed! Joseph helped us through the finance papers and extras we wanted for the coverage. Thanks guys!

Gregg the sales person made sure I get the car I wanted. He was helpful during the sale. I am very disappointed from the finance mangers. Lack of communication ,problem solving skills and professionalism. I bought two cars already. I am not sure if I return.

I would like to say that Tom Simmons provided exceptional service and communication! As a parent 4 hours away and you get the call that your daughter in college has a car issue you usually dread trying to find someone trustworthy and reliable. Tom was both and helped resolve a stressful situation quickly and kept me in the loop the entire time as to my options. Thank you Tom!

Chad was great. Friendly, professional, efficient service. I was very impressed.

Love coming to BMW Fort Myers! I receive immaculate service every time I get my car worked on. I’ve been working with Jose for years, he treats you like family. Highly recommend coming here for all service/maintenance needs.

very helpful and informative.

Julian Nichifor is the best seller ever!

I highly recommend BMW of Ft Myers. I live up North but purchased my car in Fl because of the sales staff. I had shopped other dealers and was not given any pricing concessions. The sales staff spent time with me explaining all the options. Once the car was delivered they spent adequate time training me on how to operate all the functions on the car. I was very pleased with my experience.

Honest dealership. Second purchase and both were positive experiences. Ask for Walt Rawson. Great salesperson!

great customer service

Friendly courteous service. Customer focused. Everyone from Sales to Service goes the extra mile to respond to customer concerns.

Carol got my vehicle in right away and took care of it. She was AWESOME!

Thank you Jose and thank you BMW of Fort Myers for the excellent experience! Took my BMW 328i in for service and they did an Exceptional job. Highly recommend using this location, ask for Jose, very honest and fun to work with!! Thanks again!!

I had a great experience purchasing a car at BMW of Ft.Myers. Would definitely recommend.

Great experience with the local staff. They really made my first BMW buying experience a great one.

Jose provides great service and he got my car up and running. I appreciate how he was available and answered my questions when I needed them. Just what I expect from my BMW service rep.

Our experience with Ft Myers BMW was surprising painless; I don't like car shopping, The first visit researching the car was low pressure, friendly, and informational, My second visit to narrow down exactly what I wanted was also friendly, and laid back. Once we zeroed in on a car we liked (it was an almost new "loaner") the business of negotiation and doing paperwork went smoothly, with the obligatory back and forth before the final price was agreed upon. The initial "front line" experience was with Scott, with the closing by Julian Nichifor who couldn't do more to make this experience smooth and glitch-free. Both are a pleasure to deal with. The inhouse "wizards" (2 of them) were super friendly and very knowledgeable. Steve is one of them. This is the first time for us buying a car in Florida, we're used to a more aggressive approach up north in Boston. Alex, Susie

Jose was my service manager, simply oitstanding. I would recommend the Dealership to anyone and will contine to deal with Jose each and everytime I am in South Florida.

Buying a car is stressful undertaking. Sometimes more than others. I purchased a Car at BMW of Fort Myers recently and was very glad I did No pressure, No Stress. Patrick Mernard was knowledgeable and very helpful and got the job done. Joe Bayko the business manager was also very helpful. Steve the Tech expert was great too.Thanks to all.

Gregg, our sales person, listened to our needs and exceeded them. We appreciated the speed at which the process of buying our new (previously owned) car moved along.

Pleasant, non-rushed experience. Our salesman, Chris Hockett, listened and showed us two vehicles which meet our needs. Chris introduced us to Joel Brown a product specialist who patiently explained some of the idrive finer points. We had one issue which Chris handled expeditiously. Tom Simmons in service gave us some advise. Chris has since checked to see if we were perfectly satisfied. Thanks to Chris, Joel and Tom.

Great experience. Had to bring car in immediately. They took great care of me including providing me a loaner. Tom was fantastic in coordinating everything.

You determined the cause of my starter failure was a mouse ate through the starter wire, and you replaced it at no cost. Thank you! However, your BMW Roadside Assistance needs to shape up! When my car wouldn’t start they sent a flat bed truck to retrieve it, but the transmission was stuck in Park. The driver could not shift into Neutral, so declined to tow the car. He recommended calling Roadside again which I did the next morning specifically telling them to send a truck with two dollies for the rear wheels to winch it onto the truck. They didn’t, and instead dragged the car in Park up the flatbed! That ain’t good for the transmission! They need to get better tow companies! Tom LaGuardia

Awesome service. I had a road-trip, and the service rep Chad Swindle made sure I was sorted for that trip... which included giving me a loaner car - whilst they further investigated my dashboard light! Super cool!

Excellent service. Highly recommend this dealership.

This was the easiest most pleasant experience we have ever had buying a car. The salesman (Mike) was extremely professional and in no way high pressure. The staff was excellent as well-- they took all the time that we needed to feel comfortable. We never bought a BMW before and there was a good bit to learn about the car that we purchased. They were very patient with us and our questions.

We were planning to buy a Mercedes and came in to look at a BMW 5 series as a possible back up. We saw Joe Weidenfeller who showed us a 2017 with only 18000 miles. We ended up spending more than we planned (this always happens) and got a newer, much lower mileage car than we planned. Joe did a great job. If you want to hear a great story about how we paid for the car go see him.

Courteous friendly staff, clean shop, very professional, typical dealer prices.

Excelente service, the best experience that I have in my life!!!

Carol is absolutely amazing. She is efficient, sincere, knowledgeable,and sincere. As a “car guy “ for over 20 years in the business, I give this service dept 5 stars !!!

I bring my 320i once a year in for service, no complaints, clean shop, very courteous staff, plus they vacuum and wash the car at no extra cost. Typical Dealer prices.

Dropped by today without an appointment with a concern about my TPMS and whether there was an issue with my Run Flats. Carol Berger Service Advisor was kind enough to inspect, assess and provide assurance that it was all good for my trip to Tampa. Took all of 20 minutes! I would not hesitate to recommend BMW Fort Myers. Thanks Carol!

Nothing i write will be enough to describe the excellent attention/customer service that my family and I received from (JOE WEIDENFELLER) a complete professional from beginning to end. He was very kind, polite, attentive, honest and helpfull. If you are thinking of visiting BMW of Fort Myers to buy your next car, do not think twice, ask for JOE WEIDENFELLER I guarantee you will not regret it. Joe is the perfect definition of exceptional customer service. We feel we have a trustworthy advisor as well as a friend at BMW of Fort Myers. Thank you, Joe!

sales and service this is my 3rd hardtop convertible purchased at BMW of ft Myers everyone knowledgeable and pleasant

Excellent . My service advisor continues to exceed expectations

Nice, professional people, very effective

the personnel were extremely helpful and worked hard to help me make this purchase. Bob the manager, Julian and Jordan sales personnel were outstanding professionals and made this purchase happen. I would like to extend my thanks and gratitude to these individuals from me and my wife. They all went above and beyond working with us.. thank you.

Friendly and courteous. No indication that required service was anything less than satisfactory. From all I can tell (not a mechanic), all work was performed well.

Awesome customer service and professionalism!!! They’ll make sure you are satisfied with your purchase. Friendly atmosphere. Come see Iván Molina he’ll help make the car purchase a great experience!

Muy buen servicio en especial el Señor Ivan Molina.

Excellent service- very acceptable price. Overall very good experience- would buy again. Serious business partner with good offers. very friendly staff and great cars- BMW at its best.

Thanks Walt! I?m glad to complete the survey but to require a minimum of characters to do so is ridiculous.

The overall first time experience went very well. The salesperson and team were very helpful and handled the sale very professionally.

Pretty good experience overall. Waiting for financing was a little too long

Service well done. I was treated like I were important and the vehicle was repaired as promised. Excellent job

Very good very professional people and very friendly

I came in on a whim, left with my first BMW, a 330e. Was treated like family by Ivan the moment I walked in until the moment I left. You guys earned a customer for life. Kudos to the entire staff, everyone said hello and acknowleged me, it was a first class experience, thanks again BMW of Fort Myers.

This dealership makes the experience of owning a BMW even better.

As usual, it nice to have the payment initially at or below one?s desires until the extras and add-ons come along and place you just about away from the comfy zone.

Excellent service, we are very satisfaced.

Normally buying a car is like going to the dentist for a root canal for my husband. We were just beginning our process of buying a car and stopped to see what they had in stock. Michael Kirby showed us several cars and went out of his way to answer all our questions. Even though they were closing for the evening, we never felt rushed and ended up buying a car! We went back the next day to pick up the car and there were no problems or surprises. We are extremely pleased with our purchase and will definitely buy a car from them again in the future!!

oustanding customer service provided by Tom Simmons from beginning to end

Only place I will ever take my X5m for service. Jose Fonseca was giving me updates on my vehicle the entire time and was incredibly helpful. Kyle McPherson was a great help in the showroom while checking out the new models. Will definitely be upgrading there soon!

Special ordered car and very helpful at all stages.

Called in for information before driving to this location and customer service was excellent.

Great sales team effort.You will not be disappointed.

The BMW representitive was excellent. And all other personnel were courteous and efficient as well.

Best customer service you can ask for. Jose Fonseca is the best Rep you can have there. Thank you Jose!!

Bought a nice used BMW X1 from Walt Rawson. Great experience and nice deal. I highly recommend BMW of Fort Myers!

I have worked with Tom Simmons for years and found him to be an honest and hard working person. I'm really skeptical of car dealerships service departments, but Tom has made me a believer. Very competent.

Service was done within quote and when promised. Facilities are neat and clean and offer nice amenities.

Best dealership I’ve ever Dealt with nice Staff an service guy chad kept me informed with my car they are the best!!!!!

The best experience ever, very professional and eficiente. I love my 🚘

We just purchased a used 128i three days prior when oil started leaking everywhere. We immediately took the car to BMW Ft. Myers and they gave us the unexpected bad news. All issues were fixed and they took great care of us in our time of difficulty.

We had service on our auto and also a recall. Everything was on time and expedited. We are very satisfied.

Always get great service . The staff is friendly and knowledgeable.

John Findley made buying a car very easy. Not your typical salesman. I would definitely use him again

Excellent experience all the way around. I had been a loyal Germain BMW customer but my last experience with them was less than favorable so I decided to try Fort Myers - best decision I ever made.

Always taken care of promptly and efficiently! Tom Simmons is my service advisor and is genuinely a good and nice person. He is always very honest and thorough when dealing with me and my vehicle.

These guys are exactly as they represent themselves to be!! Julian Nichifor was great to work with! Knowledgeable, punctual but not pushy, organized and everything else you would expect when making such a big decision. The entire sales staff was great! I live 500 miles away and my entire car buying process took less than a week WITH the car delivered to my front door! All around a great experience and the car is just what we wanted. Thank you everyone!

Tom is the most accommodating Service Advisor. I have had at BMW had 2 issues over 2 days. Handled very professionally and timely

My husband and I had a problem with the car we had and thought it might be better to up-grade to a newer car instead of repairing the one we had. We first decided on a used Honda Civic. After driving it over night we knew it was to hard for us to get in and out of it since we both have back problems. We returned it the next day and were going to get our other car back. then we decided to look at another BMW and bought it. Everybody was very nice and did everything to help us.

Friendly, efficient, supportive. Tom, in BMW service handled my disabled BMW problem immediately upon my arrival (via flat bed) providing a loaner, and guiding me through the required choices. Car was ready at the end of the day. Car is running like new. Prices are BMW like, but the experience is first rate.

My service contact Tom Simmons did a terrific job! He could not have been more helpful! Everyone in the service area were very attentive to any needs.

Entire staff was courteous and professional. Everything is clean and comfortable.

excellent quality and service, very pleasant environment and good price/value

Awesome, efficient, timely, friendly, courteous Will continue to use and recommend the service to others.

Excellent service and comfortable waiting area. I definitely recommend.

Great experience for annual service. Timely communication and appreciated the proactive calls to schedule the appt.

Love this dealership, everyone here is great, that are very attentive and do everything to keep you happy. Would continue to buy from them. They’re the ones that keep my fur babies safe on the road.

Tom Simmons did a great job, he let me come in right away in spite of the fact that you were very busy.

Couldn’t have asked for a better experience. Part was delayed, but gave us loaner car that was great. Carol, our Service Advisor/Manager is terrific.

Great service. Friendly, professional, complete service. Fair and honest. Chad Swindle is a great service advisor.

Professional, friendly, and helpful. From sales to service I find the people fair and honest. John Finley is a great sales person and Chad Swindle a great service advisor.

My service involved computer recalls and I scheduled an appointment. My service was handled by Tom Simmons in Ft.Myers who had the paperwork ready and a loaner car for me. Service was completed ahead of promised time and I was promptly notified I could pick up my car. I have dealt with BMW of Ft.Myers for 10yrs due to the service provided by Tom Simmons.

All work was completed ahead of my expectation. Service Advisor is get professional and has been very helpful over the years.

Our salesman Joe W. made the whole experience easy and enjoyable, which isn?t always the case when buying a new car. Find Joe when you get there, tell him what you are thinking, (he listens) and he will get you what you want. We felt we got a very great car at a very good price. Highly recommend Joe and BMW of Ft. Myers.

Great customer service ! Carol always goes above and beyond for her clients

Walt has sold me 2 BMW's and both times he was easy to work with. No pressure and remembers everything you tell him, he always follows up and I will continue to buy my cars from Walt in the future. Carol, my service advisor was very friendly and arranged a shuttle to take me to a local restaurant while my car was being serviced. Thank you for your outstanding service.

Went above and beyond my expectations. Friendly, courteous and fast.

The dealership & staff. Coordination of the staff from beginning to end. The process from first walking in through purchase & delivery.

What a great experience at BMW of Ft Myers. Great experience dealing with Pat Boehm-- a true professional who took his time to explain answers to my questions. Chris Covinsky in finance also did a very good job with finishing up the process and taking care of my questions. Overall very smooth, no hassle at all.

Recent purchase of X3. Friendly staff, exceptional service with wide selection of vehicles made it easy to find what I was looking for.

I've been dealing with Tom in service and Greg in sales and they are wonderful to work with in both service and sales. I would highly recommend them.

The experience from start to finish was amazing! Everyone that assisted me in the process was stellar. Highly recommend BMW Ft Myers

Good and through. Fast , courteous , service and nice to deal with

I knew what I wanted and my salesperson listened to me. He provided the expertise needed for me to make a good decision. I did four test drives of different vehicles and nothing was too much for him. It was a good experience.

Purchased a custom build 2020 BMW X5. Everyone was great from sales, management, to finance. Loving our new BMW! ??

Fast competent service. Easy to schedule. Nice facility.

Very professional dealership that cares about its customers.

I had my car serviced for the very first time with them. Very happy with their services. Will definitely go back next time.

Great service department.

This is the 4th car I have purchased at Fort Myers BMW! Great sales team, great service department!

Had to bring car in for service, now mind you, we didn't buy our car at this dealership, we just moved here recently. They took great care of my car, provided excellent service and are very friendly. Like how you can see the cars in the service area. Very refreshing approach, work area very clean as well. They really stand up to the BMW standards on quality and workmanship. When I buy another BMW, I will be shopping here.

Great customer service. Quickly in and out including wash and vacuum for my baby. I felt like part of the family.

Outstanding customer service, knowledgeable and professional! Extremely pleased from A to Z! Will definitely do business again!

Julian was very good and very professional. He seemed very customer service oriented,when we noticed small scratches that needed repaired

Best dealership experience we have ever had. Everyone is great and the facility it beautiful.

Tom Simmon in service is the best. Thank you for your hard work and always there to help......

The great deal on my 2019 BMW 430i. The entire team at BMW Fort Myers was friendly and professional.

I would recommend my service rep. Jose Fonseca at BMW Ft Myers. So grateful to him and his team.

What a great visit to Ft. Myers BMW on Friday! Everyone worked to make our new Z 4 purchase so easy and fast.

First time at BMW of Fort Myers. Chris Hockett, my sales associate went above and beyond to get the deal done. I would recommend him highly.

Quick, honest, friendly service every time for our X5.

Jose took great care got me a loaner as my seat belt electronics issue needed some extra time for parts and diagnostics

Always outstanding service from this BMW dealership! From the moment you pull in they are friendly and informative.

The service team at BMW of Fort Myers is outstanding! Carol Berger is the service manager that I have been working with since leasing my X5 in February and her attention to detail, follow up, courtesy and professionalism are definitely a 5 out of 5. My experience with BMW of Fort Myers has been exceptional since the first time I walked in the door and I highly recommend them😀

First of all ... I received very warm welcome... my X5 was properly serviced to my satisfaction

Great service always a pleasure to visit this dealership.

Called to have rear cup holders replaced. Took about 45minutes

Great communication from service department. They Did a good job. The shop was neat and clean.

Excellent sale, wonderful service. They always fit me in, help me save whenever possible. They do an excellent job of keeping my X3 in perfect condition.

Excellent service! I can always count on Tom in an emergency to get my car in and repaired/services! Great job unfailingly.

Had the have service done on sensors. They got me in the same day, gave me a car and had my car ready the next morning. Great service

Fixed all issues on time and rightthe first time within estimate

Tom was excellent....work done early and Phillipe was prompt with the pick up and drop off service.

I had a flat tire on the way to the airport for an emergency in CA. I called them and they were able to fix my flat so I could still make my flight!

Chad always welcoming and gets it done! Dealer cars are always clean and the device area has coffee soft drinks and snacks.

Great dealership.....friendly, clean, you always feel special. Always a great inventory & service is so dependable with weekend hours. Sales..so courteous/polite and John Findley is the best!!!

Chad in service great mechanics polite people

John was terrific and very helpful. delivered on time and as promised. My go to place for BMW service in Southwest Florida.

Service department took a bad day and made it better. This was a minor service call but I certainly was treated like I was “important “. Also Steven Williams has provided me information and instructions and I didn’t even purchase my car from them. I’m so pleased with the dealership that I wish I had purchased here.

All visits to the dealership have been pleasant. Best customer service .

Great service facilities from buying to service to retail gift shop. We friendly staff and family oriented atmosphere. Best deals in the whole region!!! Nicely picked inventory.

Owning a BMW is a great experience, but this dealership takes ownership to a whole new level.

Everyone was so nice. Everything I came in to have done was taken care of. Shuttle driver was very nice also. Was kept up to date on what was going on

Been lease customers with Sonic since 1999....10+ cars later...couldn’t be happier with their sales and service. Troy has been our go to guy from the beginning and Jose in service always exceeds our expectations!!

Excellent service! Service tech Jay was very knowledgeable and experienced. Service manager Tom did a great job of explaining things to me.

We found the Personnel and in particular John Findley to be professional courteous informative knowledgeable and very helpful in helping us make our decision on our vehicle. Given our experience with Ft. Meyers BMW and John Findley who really was the face of Ft. Meyers BMW we have every intention of buying our next vehicle from John and hopefully many more. Gary Loeb

I recommends BMW of Ft Myers Florida to my friends and family for a great great sales experience starting from the Director TROY, Walt the sales consultant , Joe B. financial director and Mr. Williams bmw genius. To all thank you gentlemen! 👍😍🙏

Excellent experience. Salesman Carl was fantastic.

People were friendly, professional and the waiting area very accommodating. Liked that I could actually watch my car being serviced and very impressed by the cleanliness of the facility. Overall it was an excellent experience.

I always take my car to John Ricciardo for service. He stays on top of my car?s maintenance and I don?t have to worry about anything. Always ask for John!

I've been dealing with Tom in service for years and he's the best. He goes out of his way to ensure you have the best service experience possible.

BMW Service is almost always professional and attentive. However, this last appointment was less than satisfactory. My service agent did not update me to ask about customer approval for repairs before proceeding. Although friendly and chAtty at pick up, car had not been washed as it wasun Previous appointments, despite the $1,500 charge for repairs. Not my usual BMW experience and disappointed this time . 🙃 normally I would recommend them , but not sure after this latest experience.

I’m mid 50 year old and have bought and leased cars for a awhile now. Fort Myers BMW made me fell comfortable. No pressure. I went with no expectations of buying, but I walked out with a car and if not for way the sales advisor Julien treated me, I don’t think I would have bought. Went to my local BMW Dealer for approximately same car and they made me feel like they were trying to get one over on me. Not BMW of Fort Myers

From the time I got to the dealership , I just felt like I was being treated fairly whether or not I purchased the car, but our sales adviser Lucien made sure that I had more knowledge about the vehicle I was looking at whether or not I purchased the vehicle. I eventually bought the vehicle and as of now not regretting it one bit. Very nice people and no big push to buy vehicle. My wife and I were made to feel comfortable when going thru the buying process, which is a hard thing to do and a refreshing way from dealership

My salesman Michael Kirby communicated well, and was a pleasure to deal with. Highly recommended.

My Service Consultant, Carol Berger is absolutely the best I have ever dealt with. She is the most professional and efficient representative of any dealership I have worked with. She is truly a great representative of the dealership. The service and whole experience was excellent and is always.👌

The team at BMW provided me with great and prompt service.

The staff was really polite and friendly, from the valet and service advisor. My service advisor was Carol Berger, she was very helpful.

Our sales rep (Joe Weidenfeller) was very friendly and professional, making it a hassle free experience.

Great service and great people !!

Very good experience they treated us great. We bought the car from another dealer out of the area.

My wife and I just leased our fifth coupe from BMW of Fort Myers. John Findley handled every detail perfectly, from order to delivery, with an unexpected EPA inspection and recall along the way. John knows the sales and leasing process thoroughly, as well as the vehicles themselves. We recommend John highly to both new and repeat customers. BMW of Fort Myers is fortunate to have him.

Great job team BMW, car is fixed and problem is solved. Mgr Ken went up and beyond and for that will get my service in the future.

Very good service and professional. They provided very detailed information about the car, very accommodating about the inspection. Easy process and straightforward

Is good working with the new car 🚘

After an absolutely terrible experience at Germain BMW, we could not be happier with the staff at BMW of Fort Myers! We had the car at Germain sold out from under us, BUT it was a blessing in disguise. We got the same model with less miles and more extras for $8k UNDER Germain’s “Best deal”. We cannot thank Julian enough for his kindness and straight forward attitude. From start to finish, it was easy and enjoyable! Thank you again to Julian, Joe and Dave!

Michael Kirby was great. And Joe in Finance was too.

Good customer service And sale team

This place do business in excellence. I recommend this place to the world. Go get your bmw. Ask for Troy..! Mr. L Mark

Bought a used vehicle From the BMW of Fort Myers they were exceptional they went above and beyond to take care of everything I needed . Special thanks to Chris Covinsky for being especially helpful

Outstanding experience and THE BEST customer service. We weren’t expecting to buy a car during our Christmas vacation but our impromptu car shopping turned out to be the best Christmas present. Thanks to Michael Kirby and Alberto Ramos for working all the details and their assistance, the whole process was smooth and completely painless. For these guys customer service is second to none. Now are already looking forward to the 1700 miles journey back to home, it is going to be FUN in our brand new M40i.

Tom Simmons in the service department did an excellent job winning me over to BMW. He provided excellent customer service. He is a wonderful asset to this company.

Just bought my first vehicle from BMW of Fort Myers today. It was a great overall experience. I fully encourage anybody who is looking for a vehicle to go through David Seaman. He won’t steer you wrong, he’s knowledgeable and very straightforward. There was no pressure to buy and he went the extra mile to help me get out of my current vehicle. I will only do business with BMW of Fort Myers.

I bought my first BMW at Fort Myers BMW almost a month ago. The 2019 X3 m40i. It is amazing. My car buying experience was great. I had Marc Remington as my sales guy and I cannot recommend him enough. He is the most comfortable and knowledgeable car sales person I ever dealt with. Ask for Marc if you’re looking for a BMW or any car from Fort Myers BMW.

I want to give a shout out to Joel in the service department. I bought a used car and the interior lining fell apart within a week. He took care of us and made the situation right. Because of him would recommend the service department and I will continue to bring my car in for all service needs. Thanks Joel!

Just moved to Florida and had to take my car in for 1st year maintenance. So easy to make an appointment. Service tech (Chad) was excellent. The whole operation was friendly and efficient. Comfortable waiting room. This was a great experience!

The car buying experience was amazing. Everyone there really catered to our needs. Charlie Urban was there right when we arrived, and really picked the best car for our family. The best buying experience yet. We bought A BMW X1, and it is the perfect car for our family.

Awesome test drive experience..... thanks Manny and Jordan!

This is my second car I’ve bought from this dealer. They also service my cars. Just bought a 2018 M2 and love it. Sales team was professional and efficient with no high pressure sales people.

Bought a new suv from here. Everything was perfect beginning to end. Would buy from them again and our sales person Marc Remington was A+++

Courteous and knowledgeable staff. Great selection of new and used cars.

My 550GT is 7 years old , the rear suspension had a slow leak, they installed new units at a competetive price to non BMW dealers and gave me a loner while the work was being done. Car came back cleaned like new !

Carl is great in sales as was Joe in Finance and Steve the BMW Genius.

Tom is my service representative. He is always making sure they take good care of me and my car. He is such a pleasure to work with.

When you buy the car you are told how great the car is (and it is) After you buy it they take you in a room and try to sell you all kinds on extended service stuff ,car care. You are told you will spend over $6000 in service in the first 4 years. Now they tell you, your NEW car is a money pit. Leaves a bad taste. The service on this car should be an oil change every 10,000 miles and the first 3 are covered.

My concern is with the buying process. I feel that I was given misinformation by the seller. The car info stated there was no warranty on the car, but during the purchase negotiations the salesmen looked at the computer and stated that the car had a warranty until 11/2018 and therefore convincing me that the written information was incorrect. This issue came up at closing about the warranty and I told the closer that we were told the car was warranted until 11/2018. The closer met with the salespeople I was led to believe the warranty existed. 30 days later I had an issue with a coil needing to be replaced. I was told I had no warranty. The dealer paid for the coil replacement. Within 45 days another coil failed. Again I bring it back and the dealer says there is no warranty. After negotiations with the General Manager we agree that we will each pay 50% of the repair cost and I now have no further warranty. My disappointment is that the dealer could have fixed this at the day of closing and I am not sure I would have purchased the car. The dealer has some work to do to repair my relationship before I would purchase another car from them. The service people did an excellent job. I feel the General Manager was fair with me under the circumstances as he was not in the employ at this dealer at the time of my purchase. I do feel that the dealership has some work to do with its sales force making sure the company's integrity is more important than an individual sale.

Excellent BMW dealership. Kudos to Chad Swindle, service advisor.

My service manager Jose Fonceca is the best in the business. He really takes care of his clients. He is a man for a promotion

Carol was great. Put a less controversial tv station on besides FOX.

This was our first visit for service and we were very impressed with the personnel and the facility!

Recall repair. Car is getting on. BMW has had a few recalls. Airbag, motor bolts and this last one. Ken is a great service manager. Ms. Berger took care of it as soon as I drove in. Washed and vacuumed. Got me out in an hour, hour and a half. Didn’t kill my day. BMWs are not cheap. They deliver what you pay for. Service is potentially a buzz kill. That’s why the service staff is so important. These people did what you’d expect from a premium company.

Good. Friendly seemed interested in helping. Like the dealership.

BMW took care of all service issues in a timely fashion.

I cannot speak highly enough of the outstanding customer service I received from Alberto Ramos. From beginning to end, Alberto was truly focused on ensuring my car buying experience was as smooth and pleasant as possible. Always the professional, he answered all my questions and never once made me feel like I was dealing with the stereotypical "used car salesman". Thank you Alberto and BMW of Fort Meyers!

THe car was ready as promised, and a day early! Kudos to Chad S. the service advisor!

Had a great experience last week at BMW of Ft Myers. I needed an unsafe tire for my X5 replaced but the dealership where I bought the car didn't have it in stock and I would have needed to wait one or two days for them to get the tire. BMW of Ft Myers not only had the tire in stock, but Carol was able to fit me in on the spot and replaced the tire. Not only that, but the cost was nearly $100 less than the other dealership! Assuming my next car will be a BMW, I will be getting it at BMW of Ft Myers.

Beyond the call of duty in every respect. Accessible, accountable, communicative and fair. I would go back in a heart beat and mine was not a small repair,, close to $ 3 k. Thanks Chad!

My repairs were scheduled and performed in a very professional manner.

It was nice experiment with bmw fort Myers. Jose is my customer rep and he took care of all issues with my car very well.

I have been going to BMW Fort Myers for the past 15 years for service and the service department has always treated me fair, resolves my problem and has given me excellent service. If there is a problem it is always handled professionally and fairly.

An amazing experience! Sales representative and General manager provided a comfortable setting in our purchase. They listened and spent time in providing the car we desired. They got it right.

My service was completed okay. Replaced air bag and provided rental car. Thanks.

Excellent experience with both Chad in service and Gregg in sales. We love our new X3.

Customer service of scheduling the appointment was a nightmare. The automated email system the dealer has in place to confirm or change appointments is not properly managed and does not work. The dealership is short of personnel in the service department. It takes several repeated calls to even get the courtesy of a call back.

I found the service just fine and appreciated the free rental car. Chad was get to work with.

Our first BMW. What a wonderful experience. Would highly recommend BMW of Fort Myers and our salesman Patrick Menard. Steve also did an excellent job explaining all the amazing technological aspects of our new car. 5 stars across the board. ?

My visit to BMW service is always professional, expedient, and friendly. The lounge is clean, comfortable.

News my needs and able to answer my questions about warranty

My second (warranty) service at this dealership in the last 13 months. Tom Simmons, my Service Advisor, was thorough, professional and cordial. Completely satisfied with this dealers service.

Total assistance in the leasing of 2018 Vehicle. Troy and Gregg could not have been more professional and accommodating.

I had no problems. Vehicle completed on time and no surprises.

Excellent Service. Carol thank you very much!!!

SERVICE WAS AT THE APPOINTED TIME AND COMPLETED IN A REASONABLE TIME.

I asked my service professional to check out a knocking twice and he said the tech drove the car twice and didn't hear anything. I picked up the car and as soon as I got down the road the knocking was there. Was really disappointed. They did take care of all 3 recalls that brough me there in the first place. I have always had good experience with Tom not sure what happened on my last visit.

In reading some of these reviews I am wondering if we were at the same place. I have two services from this dealership since I moved to Florida and they have always been excellent in servicing my needs. When the service could not be done quickly I was given a loaner and text when I could pick up the car the next day. Could not ask for anything more

Service was great, but they did a lousy job washing my X3 after, dirty than when I brought it in. Next time I think I'll tell them to just skip the detailing.

Friendly and professional staff. Easy to get appointment. Great waiting area

Great service . Got me in right away . I had a flat tire and I was given the next appointment , I was on the road in an hour and a half !!!

My BMW 328i 2010 has got an excellent service at BMW Fort Myers. The car has got all new oils and filters and even new brake fluid.

Easy to make appointment. Quick and efficient service. Friendly and knowledgable staff.

Unique and efficient service system. Call for appointment. Assigned a personal representative. Explain needs to rep. Wait in modern, clean lounge or go off site and shop (as one lady did presumably in dealer car). Car was fixed and washed. Rep explained in detail.

Excellent service, as always! Dealing with Chad is always a pleasure, and I appreciate the loaner each time!!!

Great service and got my BMW running like new. I appreciate them going over the procedure and why it was taking so long to get my car back. They truly did a good job and i was more than satisfied driving it out of the parking lot.

I have used Walt for 4 rentals. He keeps me up to date between purchases and diligently reviews my priorities and concerns before my next rental.

First class treatment by Service Advisor, Chad Swindle - problem resolved under warranty - car purchased 2 days ago

It took awhile and I was hesitant that I would have to take the car in separately to have all the recalls done, but to my surprise they did them all at the same time. I was also surprised as I did not purchase my vehicle at this location.(However, I am dissatisfied with my BMW dealer in Chicago (Perillo) as I purchased my leased car and surprise no spare tire and no DVD player, who buys a $60,000 car without these features?) And, after my warranty expired my radio went, would have been nice if I had a DVD player.

Rent car was uncomfortable , I just to drive VIP cars

Jose Fonseca was amazing! He is my service advisor and helped me through a difficult time with everything that happened from hurricane Irma. My engine was flooded and needed to be replaced. He handled everything and made the process as smooth as possible for me.

My local dealer service does not offer the service that FT Myers BMW offers. I travel an extra 25 miles because FT Myers BMW has earned my business.

While in for a routine check up, oil change, etc. found everyone that I came in contact with very friendly and asked if I had any questions about the car. Was taken in a timely manner and was able to watch as they worked on the car. Impressed that the garage and workers were all neat and clean. Good experience. bc

I'm came in from out of town needing an oil change and the service department was very good.

Jose is my Service Advisor and he has impeccable customer service. I will always own a BMW

Needed drive flat tire Replacement.Service rep. Carol made appoint For same day.Carol was knowledgeable and provided a very competive Pricing. My experience was 5 star pluse!