I had a great experience purchasing a car at BMW of Ft.Myers. Would definitely recommend.

Great experience with the local staff. They really made my first BMW buying experience a great one.

Jose provides great service and he got my car up and running. I appreciate how he was available and answered my questions when I needed them. Just what I expect from my BMW service rep.

Jose was my service manager, simply oitstanding. I would recommend the Dealership to anyone and will contine to deal with Jose each and everytime I am in South Florida.

Pleasant, non-rushed experience. Our salesman, Chris Hockett, listened and showed us two vehicles which meet our needs. Chris introduced us to Joel Brown a product specialist who patiently explained some of the idrive finer points. We had one issue which Chris handled expeditiously. Tom Simmons in service gave us some advise. Chris has since checked to see if we were perfectly satisfied. Thanks to Chris, Joel and Tom.

You determined the cause of my starter failure was a mouse ate through the starter wire, and you replaced it at no cost. Thank you! However, your BMW Roadside Assistance needs to shape up! When my car wouldn’t start they sent a flat bed truck to retrieve it, but the transmission was stuck in Park. The driver could not shift into Neutral, so declined to tow the car. He recommended calling Roadside again which I did the next morning specifically telling them to send a truck with two dollies for the rear wheels to winch it onto the truck. They didn’t, and instead dragged the car in Park up the flatbed! That ain’t good for the transmission! They need to get better tow companies! Tom LaGuardia

Awesome service. I had a road-trip, and the service rep Chad Swindle made sure I was sorted for that trip... which included giving me a loaner car - whilst they further investigated my dashboard light! Super cool!

Excellent service. Highly recommend this dealership.

Courteous friendly staff, clean shop, very professional, typical dealer prices.

Excelente service, the best experience that I have in my life!!!

Carol is absolutely amazing. She is efficient, sincere, knowledgeable,and sincere. As a “car guy “ for over 20 years in the business, I give this service dept 5 stars !!!

I bring my 320i once a year in for service, no complaints, clean shop, very courteous staff, plus they vacuum and wash the car at no extra cost. Typical Dealer prices.

Dropped by today without an appointment with a concern about my TPMS and whether there was an issue with my Run Flats. Carol Berger Service Advisor was kind enough to inspect, assess and provide assurance that it was all good for my trip to Tampa. Took all of 20 minutes! I would not hesitate to recommend BMW Fort Myers. Thanks Carol!

sales and service this is my 3rd hardtop convertible purchased at BMW of ft Myers everyone knowledgeable and pleasant

Excellent . My service advisor continues to exceed expectations

Nice, professional people, very effective

the personnel were extremely helpful and worked hard to help me make this purchase. Bob the manager, Julian and Jordan sales personnel were outstanding professionals and made this purchase happen. I would like to extend my thanks and gratitude to these individuals from me and my wife. They all went above and beyond working with us.. thank you.

Friendly and courteous. No indication that required service was anything less than satisfactory. From all I can tell (not a mechanic), all work was performed well.

Awesome customer service and professionalism!!! They’ll make sure you are satisfied with your purchase. Friendly atmosphere. Come see Iván Molina he’ll help make the car purchase a great experience!

Muy buen servicio en especial el Señor Ivan Molina.

Excellent service- very acceptable price. Overall very good experience- would buy again. Serious business partner with good offers. very friendly staff and great cars- BMW at its best.

Thanks Walt! I?m glad to complete the survey but to require a minimum of characters to do so is ridiculous.

The overall first time experience went very well. The salesperson and team were very helpful and handled the sale very professionally.

Pretty good experience overall. Waiting for financing was a little too long

Service well done. I was treated like I were important and the vehicle was repaired as promised. Excellent job

Very good very professional people and very friendly

I came in on a whim, left with my first BMW, a 330e. Was treated like family by Ivan the moment I walked in until the moment I left. You guys earned a customer for life. Kudos to the entire staff, everyone said hello and acknowleged me, it was a first class experience, thanks again BMW of Fort Myers.

This dealership makes the experience of owning a BMW even better.

As usual, it nice to have the payment initially at or below one?s desires until the extras and add-ons come along and place you just about away from the comfy zone.

Excellent service, we are very satisfaced.

Normally buying a car is like going to the dentist for a root canal for my husband. We were just beginning our process of buying a car and stopped to see what they had in stock. Michael Kirby showed us several cars and went out of his way to answer all our questions. Even though they were closing for the evening, we never felt rushed and ended up buying a car! We went back the next day to pick up the car and there were no problems or surprises. We are extremely pleased with our purchase and will definitely buy a car from them again in the future!!

oustanding customer service provided by Tom Simmons from beginning to end

Only place I will ever take my X5m for service. Jose Fonseca was giving me updates on my vehicle the entire time and was incredibly helpful. Kyle McPherson was a great help in the showroom while checking out the new models. Will definitely be upgrading there soon!

Special ordered car and very helpful at all stages.

Called in for information before driving to this location and customer service was excellent.

Great sales team effort.You will not be disappointed.

The BMW representitive was excellent. And all other personnel were courteous and efficient as well.

Best customer service you can ask for. Jose Fonseca is the best Rep you can have there. Thank you Jose!!

Bought a nice used BMW X1 from Walt Rawson. Great experience and nice deal. I highly recommend BMW of Fort Myers!

I have worked with Tom Simmons for years and found him to be an honest and hard working person. I'm really skeptical of car dealerships service departments, but Tom has made me a believer. Very competent.

Service was done within quote and when promised. Facilities are neat and clean and offer nice amenities.

Best dealership I’ve ever Dealt with nice Staff an service guy chad kept me informed with my car they are the best!!!!!

The best experience ever, very professional and eficiente. I love my 🚘

We just purchased a used 128i three days prior when oil started leaking everywhere. We immediately took the car to BMW Ft. Myers and they gave us the unexpected bad news. All issues were fixed and they took great care of us in our time of difficulty.

We had service on our auto and also a recall. Everything was on time and expedited. We are very satisfied.

Always get great service . The staff is friendly and knowledgeable.

John Findley made buying a car very easy. Not your typical salesman. I would definitely use him again

Excellent experience all the way around. I had been a loyal Germain BMW customer but my last experience with them was less than favorable so I decided to try Fort Myers - best decision I ever made.

Always taken care of promptly and efficiently! Tom Simmons is my service advisor and is genuinely a good and nice person. He is always very honest and thorough when dealing with me and my vehicle.

These guys are exactly as they represent themselves to be!! Julian Nichifor was great to work with! Knowledgeable, punctual but not pushy, organized and everything else you would expect when making such a big decision. The entire sales staff was great! I live 500 miles away and my entire car buying process took less than a week WITH the car delivered to my front door! All around a great experience and the car is just what we wanted. Thank you everyone!

Tom is the most accommodating Service Advisor. I have had at BMW had 2 issues over 2 days. Handled very professionally and timely

My husband and I had a problem with the car we had and thought it might be better to up-grade to a newer car instead of repairing the one we had. We first decided on a used Honda Civic. After driving it over night we knew it was to hard for us to get in and out of it since we both have back problems. We returned it the next day and were going to get our other car back. then we decided to look at another BMW and bought it. Everybody was very nice and did everything to help us.

Friendly, efficient, supportive. Tom, in BMW service handled my disabled BMW problem immediately upon my arrival (via flat bed) providing a loaner, and guiding me through the required choices. Car was ready at the end of the day. Car is running like new. Prices are BMW like, but the experience is first rate.

My service contact Tom Simmons did a terrific job! He could not have been more helpful! Everyone in the service area were very attentive to any needs.

Entire staff was courteous and professional. Everything is clean and comfortable.

excellent quality and service, very pleasant environment and good price/value

Awesome, efficient, timely, friendly, courteous Will continue to use and recommend the service to others.

Excellent service and comfortable waiting area. I definitely recommend.

Great experience for annual service. Timely communication and appreciated the proactive calls to schedule the appt.

Love this dealership, everyone here is great, that are very attentive and do everything to keep you happy. Would continue to buy from them. They’re the ones that keep my fur babies safe on the road.

Tom Simmons did a great job, he let me come in right away in spite of the fact that you were very busy.

Couldn’t have asked for a better experience. Part was delayed, but gave us loaner car that was great. Carol, our Service Advisor/Manager is terrific.

Great service done quickly!!!

Great service. Friendly, professional, complete service. Fair and honest. Chad Swindle is a great service advisor.

Professional, friendly, and helpful. From sales to service I find the people fair and honest. John Finley is a great sales person and Chad Swindle a great service advisor.

My service involved computer recalls and I scheduled an appointment. My service was handled by Tom Simmons in Ft.Myers who had the paperwork ready and a loaner car for me. Service was completed ahead of promised time and I was promptly notified I could pick up my car. I have dealt with BMW of Ft.Myers for 10yrs due to the service provided by Tom Simmons.

All work was completed ahead of my expectation. Service Advisor is get professional and has been very helpful over the years.

Our salesman Joe W. made the whole experience easy and enjoyable, which isn?t always the case when buying a new car. Find Joe when you get there, tell him what you are thinking, (he listens) and he will get you what you want. We felt we got a very great car at a very good price. Highly recommend Joe and BMW of Ft. Myers.

Great customer service ! Carol always goes above and beyond for her clients

Walt has sold me 2 BMW's and both times he was easy to work with. No pressure and remembers everything you tell him, he always follows up and I will continue to buy my cars from Walt in the future. Carol, my service advisor was very friendly and arranged a shuttle to take me to a local restaurant while my car was being serviced. Thank you for your outstanding service.

Went above and beyond my expectations. Friendly, courteous and fast.

The dealership & staff. Coordination of the staff from beginning to end. The process from first walking in through purchase & delivery.

What a great experience at BMW of Ft Myers. Great experience dealing with Pat Boehm-- a true professional who took his time to explain answers to my questions. Chris Covinsky in finance also did a very good job with finishing up the process and taking care of my questions. Overall very smooth, no hassle at all.

Recent purchase of X3. Friendly staff, exceptional service with wide selection of vehicles made it easy to find what I was looking for.

I've been dealing with Tom in service and Greg in sales and they are wonderful to work with in both service and sales. I would highly recommend them.

The experience from start to finish was amazing! Everyone that assisted me in the process was stellar. Highly recommend BMW Ft Myers

Good and through. Fast , courteous , service and nice to deal with

I knew what I wanted and my salesperson listened to me. He provided the expertise needed for me to make a good decision. I did four test drives of different vehicles and nothing was too much for him. It was a good experience.

Purchased a custom build 2020 BMW X5. Everyone was great from sales, management, to finance. Loving our new BMW! ??

Fast competent service. Easy to schedule. Nice facility.

Very professional dealership that cares about its customers.

I had my car serviced for the very first time with them. Very happy with their services. Will definitely go back next time.

Great service department.

This is the 4th car I have purchased at Fort Myers BMW! Great sales team, great service department!

Had to bring car in for service, now mind you, we didn't buy our car at this dealership, we just moved here recently. They took great care of my car, provided excellent service and are very friendly. Like how you can see the cars in the service area. Very refreshing approach, work area very clean as well. They really stand up to the BMW standards on quality and workmanship. When I buy another BMW, I will be shopping here.

Great customer service. Quickly in and out including wash and vacuum for my baby. I felt like part of the family.

Outstanding customer service, knowledgeable and professional! Extremely pleased from A to Z! Will definitely do business again!

Julian was very good and very professional. He seemed very customer service oriented,when we noticed small scratches that needed repaired

Best dealership experience we have ever had. Everyone is great and the facility it beautiful.

Tom Simmon in service is the best. Thank you for your hard work and always there to help......

The great deal on my 2019 BMW 430i. The entire team at BMW Fort Myers was friendly and professional.

I would recommend my service rep. Jose Fonseca at BMW Ft Myers. So grateful to him and his team.

What a great visit to Ft. Myers BMW on Friday! Everyone worked to make our new Z 4 purchase so easy and fast.

First time at BMW of Fort Myers. Chris Hockett, my sales associate went above and beyond to get the deal done. I would recommend him highly.

Quick, honest, friendly service every time for our X5.

Jose took great care got me a loaner as my seat belt electronics issue needed some extra time for parts and diagnostics

BMW of Fort Myers is very respectful from there sale department to there service and everyone in between. They are curtis and really care about my wife and I and what going on with our car's needs

Always outstanding service!

got me in and out in promised time

Always outstanding service from this BMW dealership! From the moment you pull in they are friendly and informative.

Work well done. Even with a power issue. Very professional.

Great service and friendly folks. Very pleased with the work.

Chad is always very informative and just a pleasure to work with. He goes out of his way to make sure my car is handled properly and as quickly as possible.

The service team at BMW of Fort Myers is outstanding! Carol Berger is the service manager that I have been working with since leasing my X5 in February and her attention to detail, follow up, courtesy and professionalism are definitely a 5 out of 5. My experience with BMW of Fort Myers has been exceptional since the first time I walked in the door and I highly recommend them😀

First of all ... I received very warm welcome... my X5 was properly serviced to my satisfaction

Great service always a pleasure to visit this dealership.

Called to have rear cup holders replaced. Took about 45minutes

Great communication from service department. They Did a good job. The shop was neat and clean.

I received a recall notice via phone from the service department. They were able to service my vehicle that same day. When they encountered a snag in their plans (not their fault), I was given a loaner so my day was not disrupted. The are very professional, courteous and friendly.

Joe Weidenfeller was the BEST! He listened to me as I was not looking for a "new car" and found EXACTLY what I wanted. I have never purchased a used car before so this was the first. Chris also made me feel comfortable in the closing process. Perhaps my wife and I had come exactly at the right time because we are thoroughly enjoying our 2 door convertible. And I completely believe that if we had not purchased that vehicle "right on the spot" we would have lost it. I rarely believe that "this car will not be here tomorrow" but I did with this. I will recommend my friends to visit your store and ask for Joe! Regards, John S. Blosser

Excellent sale, wonderful service. They always fit me in, help me save whenever possible. They do an excellent job of keeping my X3 in perfect condition.

Excellent service! I can always count on Tom in an emergency to get my car in and repaired/services! Great job unfailingly.

Had the have service done on sensors. They got me in the same day, gave me a car and had my car ready the next morning. Great service

Fixed all issues on time and rightthe first time within estimate

This place is great! Coming from Colorado where service is an after thought, I was pleasantly surprised to get treated as well as I was. They are fair, to the point and not out to take your money and run. This will be my dealership of choice while I'm here. If you need work done go see them and ask for Tom, he is a genuinely nice guy that wants to help.

Tom was excellent....work done early and Phillipe was prompt with the pick up and drop off service.

This is my first purchase at BMW of Fort Myers. I have to say, I have bought a lot of cars in my life but this is one of the best experiences I have ever had. The level of care, professionalism, knowledge, and down right fun was above reproach. Especially when it came down to our sales guy - Michael Kirby. His attention to us along with his downright honesty was a great and welcomed change. Well done Michael and BMW of Fort Myers!! We will be back!

I had a flat tire on the way to the airport for an emergency in CA. I called them and they were able to fix my flat so I could still make my flight!

Very helpful and informative. Carl Antoine was a phenomenal client advisor. He spent over three hours helping, explaining and listening to our needs and wants for our car. No judgement whatsoever. Received a fair deal on the new BMW. I went to many dealerships in southwest Florida, and by far, Carl and BMW Fort Myers outshined all.

Excellent service!!!

Good service on my 2010 BMW 328i.

Chad always welcoming and gets it done! Dealer cars are always clean and the device area has coffee soft drinks and snacks.

Great dealership.....friendly, clean, you always feel special. Always a great inventory & service is so dependable with weekend hours. Sales..so courteous/polite and John Findley is the best!!!

The Service Center at this location is more then accommodating. John Ricciardao my service adviser went out of his way to make sure the issures I was having with my 2007 X-3 were fully addressed. I left feeling the money I had to spend on my vehicle was well worth it. With the service that BMW of Fort Myers provides I feel confident that my X-3 will be on the road for a lot more trouble free miles thanks to BMW and John. GP

Extremely professional and friendly. Quite a difference from pushy BMW Naples. On my first visit enquiring about the I8 Mark gave me complete print out of the car performance and dimensions. I couldn't get this information elsewhere. When the time to buy came, it was a no brainer. The whole experience was as originally expected

I was well taken care of, simple as that

Chad in service great mechanics polite people

John was terrific and very helpful. delivered on time and as promised. My go to place for BMW service in Southwest Florida.

Service department took a bad day and made it better. This was a minor service call but I certainly was treated like I was “important “. Also Steven Williams has provided me information and instructions and I didn’t even purchase my car from them. I’m so pleased with the dealership that I wish I had purchased here.

All visits to the dealership have been pleasant. Best customer service .

Nice Friendly. Great Service

Bought the car online from Kyle a month ago. Great follow-up

Great service facilities from buying to service to retail gift shop. We friendly staff and family oriented atmosphere. Best deals in the whole region!!! Nicely picked inventory.

To anyone thinking of purchasing a BMW, I highly recommend Joe Weidenfeller at BMW Fort Myers.I have purchased cars from other dealerships and I have to say this was the best experience I have had because of Joe. Professional, knowledgeable, courteous, honest and above all Joe listened to what I wanted and delivered. I would also like to thank Adam for going through the vehicle and making sure I understood the features. He is very knowledgeable! Both guys are an asset to BMW Fort Myers!

Very professional, easy to deal with.

Got a great car wash last week...

Owning a BMW is a great experience, but this dealership takes ownership to a whole new level.

I have been a customer of the BMW service center in Ft Myers for almost fifteen years. Their service is fabulous. My car advisor is so committed. He always has given me wonderful advice. I feel very fortunate to have this facility reasonably close to my home. My car has been beautifully maintained thanks to them...

Mike, Chris and Steve made the purchase of my New 2020 430i a great experience. Shopping and closing were easy and the overall very painless. We love this Car already. Thanks Mike, Chris and Steve for a great car purchase at BMW of Fort Myers, I look forward to many more years of a great driving experiences. Joe and Joan T.

Service delivered is prompt and thorough. Carol is the best service advisor.

Julian was our sales representative. There was no pressure, he was very accommodating, and made us feel at home. This was the best car buying experience we have ever had.

Everyone was so nice. Everything I came in to have done was taken care of. Shuttle driver was very nice also. Was kept up to date on what was going on

Been lease customers with Sonic since 1999....10+ cars later...couldn’t be happier with their sales and service. Troy has been our go to guy from the beginning and Jose in service always exceeds our expectations!!

I bought a BMW 430i Grand Coupe from BMW of Fort Myers yesterday. The professional, courteous service was beyond expectations. Thank you Julian Nichifor, Chris Covinsky, and Joel for making my first experience with BMW so exceptional. I don't know why it has taken me so long to join the BMW family of satisfied customers. I love my new car!

From beginning to end I remain very please with BMW of Fort Myers. I was a MBenz guy......no more. Joe Weidenfeller was exceptional to work with. Easy going, knowledgeable and professional. Could not ask for a better experience. Grateful, and will recommend to all family and friends. Thanks Joe!

Top notch

Excellent service! Service tech Jay was very knowledgeable and experienced. Service manager Tom did a great job of explaining things to me.

Chad was extremely professional, knowledgeable and fast. I would highly recommend BMW service department. Everyone I was in contact with was friendly and eager to help...from the phone calls to pickup.

I worked with Carl Antoine in sales- he was AMAZING. Very kind and professional and took the time to show me everything I wanted so I could make the best decision. I will send everyone I know to him going forward! Alberto Ramos in finance was also great! He explained everything and didn't make me feel like I was being taken advantage of **I've edited this to also include Joel Brown, he helped me with all of the technology in the car - was great and so patient!

We found the Personnel and in particular John Findley to be professional courteous informative knowledgeable and very helpful in helping us make our decision on our vehicle. Given our experience with Ft. Meyers BMW and John Findley who really was the face of Ft. Meyers BMW we have every intention of buying our next vehicle from John and hopefully many more. Gary Loeb

Work done promptly and service was very courteous

Carol Berger Is my service rep. I had an engine light come on and swung by w/o an appt. Carol was very gracious and told me how long it would take. She is personable, competent and knowledgeable. Makes going to BMW a pleasure

First class from start to finish. The entire team was fabulous and accommodating.

They were able to get me in right away and had a loner car for me. My experience this dealer was far above others I have dealt with in the past glad I bought my car from them.

I recommends BMW of Ft Myers Florida to my friends and family for a great great sales experience starting from the Director TROY, Walt the sales consultant , Joe B. financial director and Mr. Williams bmw genius. To all thank you gentlemen! 👍😍🙏

Great service.

I had an excellent experience with the sales and financing departments! I highly recommend them!

fantastic service, fast and easy Thank YOU!!!

Excellent experience. Salesman Carl was fantastic.

People were friendly, professional and the waiting area very accommodating. Liked that I could actually watch my car being serviced and very impressed by the cleanliness of the facility. Overall it was an excellent experience.

I always take my car to John Ricciardo for service. He stays on top of my car?s maintenance and I don?t have to worry about anything. Always ask for John!

I've been dealing with Tom in service for years and he's the best. He goes out of his way to ensure you have the best service experience possible.

In for an oil change. Great service. My advisor was Carol. Excellent customer service.

Tom in the service department is first class. Very happy with BMW of Fort Myers.

BMW Service is almost always professional and attentive. However, this last appointment was less than satisfactory. My service agent did not update me to ask about customer approval for repairs before proceeding. Although friendly and chAtty at pick up, car had not been washed as it wasun Previous appointments, despite the $1,500 charge for repairs. Not my usual BMW experience and disappointed this time . 🙃 normally I would recommend them , but not sure after this latest experience.

Just purchased a 2nd vehicle (for my household) from Troy Arch at BMW of Ft Myers and couldn't be happier with the experience! First class dealership... Very upfront and honest throughout which is refreshing. They made the whole process easy! My wife will be needing another vehicle by the end of the year and I will be back:)

I’m mid 50 year old and have bought and leased cars for a awhile now. Fort Myers BMW made me fell comfortable. No pressure. I went with no expectations of buying, but I walked out with a car and if not for way the sales advisor Julien treated me, I don’t think I would have bought. Went to my local BMW Dealer for approximately same car and they made me feel like they were trying to get one over on me. Not BMW of Fort Myers

From the time I got to the dealership , I just felt like I was being treated fairly whether or not I purchased the car, but our sales adviser Lucien made sure that I had more knowledge about the vehicle I was looking at whether or not I purchased the vehicle. I eventually bought the vehicle and as of now not regretting it one bit. Very nice people and no big push to buy vehicle. My wife and I were made to feel comfortable when going thru the buying process, which is a hard thing to do and a refreshing way from dealership

Jordan Knight, my salesperson, was the kind of salesperson you'd like no matter what or where you are purchasing something and require help. His manners and knowledge of the vehicle was excellent. I have 2 misgivings: 1) I wish I would have gone ahead and purchased the 2020 440i Coupe as I realize I would have preferred the additional standard safety features on the 2020 vehicle, as well as the HUD feature. 2) I ending up paying a little more than was communicated to me by about $1000. I am still waiting for a response as to where the up charge occurred. If this dealership offered a trial period of new vehicles, I would be returning this 2019 440i Coupe and getting the 2020 with a HUD feature. Overall, my experience was still excellent.

This was the best SUV experience. The dealership was awesome and staff Marc, Steve and Joe were all courteous with great knowledge and professionalism. It was worth the drive from Naples. MR

My salesman Michael Kirby communicated well, and was a pleasure to deal with. Highly recommended.

My Service Consultant, Carol Berger is absolutely the best I have ever dealt with. She is the most professional and efficient representative of any dealership I have worked with. She is truly a great representative of the dealership. The service and whole experience was excellent and is always.👌

Best service ever! The valet service was very polite and helpful. Carol Berger was my service advisor and she was awesome!!

The team at BMW provided me with great and prompt service.

The staff was really polite and friendly, from the valet and service advisor. My service advisor was Carol Berger, she was very helpful.

Great service. Good workmanship. Pleasant folks. Only negative, I've never paid $500 to have a battery replaced in a car. Though I love my BMW and this service center, I'm going to need to go to my personal mechanic for service. I was shocked when I saw the bill. Guess you can tell I am not an experienced BMW owner!

Our sales rep (Joe Weidenfeller) was very friendly and professional, making it a hassle free experience.

I had a great experience with BMW Service Department as always, especially with Carol. I went in for an oil change and explained a few things I was experiencing. Carol checked the issues and fixed them, now that's service.

Great service and great people !!

Very good experience they treated us great. We bought the car from another dealer out of the area.

These guys are heroes to me. From the valet guy to my service advisor John Ricciardo and even the cashiers. My car had a minor issue that at time was major to me given the fact that I was about to leave on a road trip. Without hesitation the guys fit me into their already busy holiday schedule and got me taken care of. Needless to say my wife was very thankful to this team. I only wish I would of purchase my BMW at this dealership. After this service, I’ll only buy from them. Thank you guys!!

I hate buying cars… then I met Joe Weidenfeller at BMW of Ft Myers. I had never been to the dealer before ( I live about 100 miles away) and spoke to Joe about a certified preowned 430 convertible I had seen on their website. We made arrangements to meet the following day. I came in, drove the car, loved it and we worked out a great deal. I left with my new BMW the same day. Joe was great though-out and he has a great team behind him. I highly recommend Joe and the Ft Myers BMW team! Doug Meyers Bradenton, FL

Been there many times over the past year and Carl never gave up on me! :) What a great man to have on your sales team! Jeremy, the genius was so patient and courteous too along with the managers ....and well...everyone! Will absolutely recommend you all!

Ist BMW Great price! My asking trade value! Fab rate! No pressure Billy Noel and the whole team great to work with. I have never bern more satisfied with a car transaction. We always buy certified and we picked up a deal on an X3 that was under msrket AND they met my trsde in apprsisal! Nicest group of people to work with. We are now Treasure Coast BMW for life. DOG FRIENDLY TOO

WOW!!! John Ricarrdo totally took care of our service needs. THEY ARE THE BEST!! Dont take your car anywhere else.

John Finley is the best car sales representative I have ever encountered throughout all my years of car buying. He is kind, patient, and caring. He made everything so simple and easy.

Your team quickly determined the problem with my car and completed the necessary repairs as promised.

From the moment I drove into the service area, I was treated almost royally. I had my own "partner" who went over all the suggestions regarding the servicing of my car, explaining everything I'd been unsure of. I was treated to a very comfortable waiting area with cushy chairs, big TV screen, and several choices of beverage. The servicing was done promptly and efficiently with the outcome resulting in a smoother running washed and vacuumed car.

Excellent service. Clean waiting room and great amenities. Chad Swindel is a pleasure to work with.

very thoughtful and professional-thank you Tom!

We arranged our deal online and drove over from Orlando to purchase a car. Basically, BMW of Ft Myers gave us the best deal. Everything went smoothly to effectuate our purchase.

Love BMW of Fort Myers and specially my sales advisor Ivan. From the moment I arrived until the last minute of my visit I felt really satisfied with his kindness, knowledge and patience. He is amazing! It's the best experience I ever had in many years. Totally recommend the store. GREAT JOB! Thank you Ivan. I love my new BMW 530! :) :) I am recommending all my friends and family to you :) :)

First visit was a excellent service

Patrick Menard is hands down the best you have representing you! There is a back story not involving Patrick , however you can say he restored my faith in car sales!

My wife and I just leased our fifth coupe from BMW of Fort Myers. John Findley handled every detail perfectly, from order to delivery, with an unexpected EPA inspection and recall along the way. John knows the sales and leasing process thoroughly, as well as the vehicles themselves. We recommend John highly to both new and repeat customers. BMW of Fort Myers is fortunate to have him.

Carl Antoine our sales expert is always awesome. We enjoy our experience everytime. We pass several BMW dealerships and travel 5 hours to buy from BMW of Fort Myers because of the great service!

YOU HAVE THE BEST CUSTOMER ADVISOR IN JOSE FONCECA. HE IS EXCELLENT IN HIS JOB AND A REAL ASSET TO YOUR AGENCY. AS A LONG TIME CUSTOMER YOU FEEL YOU ARE IN THE BEST HANDS DEALING WITH HIM

Great job team BMW, car is fixed and problem is solved. Mgr Ken went up and beyond and for that will get my service in the future.

My experience was excellent from the time that I called to make my appointment to the time that my vehicle was returned to me on the driveway washed vacuumed and polished I was greeted upon my arrival and introduced to my service advisor Carol who explained everything that would be done to my vehicle and the very reasonable estimated cost. Our wait time for the vehicle was just as promised I am not from the Ft Meyers area but I always have my BMW serviced here whenever I am visiting

Can I share how happy i am with the service, attention to detail, and convenience BMWofFM offers its customers and me? They are wonderful, took my appt right away, and fixed my car right away...in and out in 3 hrs! record time...AND supported with loaner/rental. THANK YOU! David S. FMY

John Riccaiardo did an Excellent job with helping me at the Fort Myers Location. What a great experience working with him, it was a pleasure to see that level of knowledge & customer service given in today's world of dealerships. Stan K.

Ivan responded our email request right away and met us at the dealership. He was very friendly and knowledgeable. He definitively earn all our future business. Chris the Loan officer was extremely pleasant and made the process very smooth. I will recommend Ft Myers BMW to all our friends and family

Very good service and professional. They provided very detailed information about the car, very accommodating about the inspection. Easy process and straightforward

Had a recall repair completed. Even though I wasn't purchasing a vehicle, the sales staff was more than willing to entertain my questions. They even offered to take a picture of me in my favorite model BMW. I declined, from a fear of purchasing said vehicle , if I sat in it.🤗

Wonderful car buying experience from start to finish. The entire staff was extremely friendly, helpful and knowledgeable. A first class organization all the way. Thank you again! Dan

did the service as requested. well pleased.

Joe is fantastic -- if you can get an appointment with him you'll be in amazing hands. He made this experience as smooth as possible for us and had us out the door and in a perfect pre-owned vehicle in an impressive amount of time. You can trust him to handle your car-shopping with a great professionalism and enthusiasm. Thank you Joe and thank you BMW Ft. Myers!

Is good working with the new car 🚘

I just called into the dealer for a quick check on my car as the lease was running out. A few hours later I was driving away in a brand new X5! It is hard to believe but the buying experience was everything one would want - I was surprised how relaxed it was. No pressure like the old days when you bought a car! Everyone was very friendly and helpful especially the salesperson, he was great.

After an absolutely terrible experience at Germain BMW, we could not be happier with the staff at BMW of Fort Myers! We had the car at Germain sold out from under us, BUT it was a blessing in disguise. We got the same model with less miles and more extras for $8k UNDER Germain’s “Best deal”. We cannot thank Julian enough for his kindness and straight forward attitude. From start to finish, it was easy and enjoyable! Thank you again to Julian, Joe and Dave!

Wonderful experience here. My salesperson Jordan Knight was helpful, not pushy, open to understand my requirements, always willing to answer questions, get information and give me a fair deal. I purchased a used vehicle that needed a minor repair. The Dealership stood behind their promise and quickly and effectively made it right. Everyone here with whom I have dealt is fair and. knowledgeable. Thank you Jordan Knight, Bob Barry and John Ricciardo.

Very pleasant shuttle drivers. Quick and efficient service team.

Jordan is an excellent salesman & David did a great job working out my deal. I bought a BMW because of their professionalism and courtesy which I did not experience on my first visit to the Lexus dealership.

I work there, it's a great environment along with a friendly staff. Don't for get the Great cars.

Michael Kirby was great. And Joe in Finance was too.

I came in one hour before closing time on a holiday weekend with a nail in my run flat tire. They took me in fix it right away and even gave me a complimentary car wash, a good one too. Service consultant was very nice and took care of me. My new favorite dealership!

Great

I came in looking to see what I could get for a trade in value, wasn't exactly looking for another car. Although I then met Jordan Knight and he was able to show me some viable options for what I could afford. He also was able to work closely with Chris Kovinsky and get me a good trade in value. Jordan made my experience tolerable, which isn't usually the case when car shopping. He gave me good options, was transparent and did not beat around the bush. When you go in ask for Jordan, and he can change your perspective on car shopping.

I came in initially to order a tire that needed to be replaced. Left the dealership and on the way home, the car decided to die in my driveway. I called Jose, frantic because it was just after 6PM and scared of what to do. He said to bring it in the next morning, he'd have a car for me to take and would take care of everything. I arrived just after 7AM, they weren't open yet however the service desk staff knew I was coming in and did all the paperwork for me even though they weren't open. My car died in the waiting area for service so I just made it there! I was in the loaner by 7:30AM and was at work on-time for my 8AM meeting. My car ended up having a claim put in on it, Jose took care of everything and it was all covered. A bill that would have been over 2K plus was only $300 and change thanks to him getting the right person to view it and BMW's great service and warranty coverage. I will never go to any other service center.

Fantastic costumer service 10+

Our sales staff was focused on helping us with what we wanted. Mike and Troy helped us to decide exactly what we wanted without any hassle. The buying experience we received exceeded the expectations someone would have when purchasing a vehicle of this caliber. The Finance Manager, Joe, was very personable and very helpful. The BMW Genius was amazing and sat with my wife for quite a long time explaining the features and operations of the new vehicle. I could not be happier about our experience.

We were having the lights look at to figure why the fog lights were not working. The technician explained how they work. They were in fact working but we didn't know how and why one of the lights was not on. He explained and all is good.

GREAT SERVICE, NEAT, ALL WORK DONE, EVEN WASHED MY CAR. WELL DONE!!

I live in Cape Coral and started my search for my first BMW. After searching online I drove all the way down to Naples to check one out. As a young female, car shopping on my own you can imagine the obvious experience I found in Naples. I was a bit discouraged but decided to swing into Fort Myers BMW on my way home just to see what they had on the lot. From the moment I was greeted I felt comfortable and welcomed. Joe was my salesman, although I hate to call him a salesman. By the end of my experience I felt like he was a friend. I never once felt pressured or pushed; in fact I was lead to make the “wisest” decision for me. It was a laughing, joking experience from beginning to end. Not only am I a forever BMW driver (because my X3 is GORGEOUS!)—but I am a forever BMW of Fort Myers customer. Thank you to the entire staff for going above & beyond. I will do everything I can to spread the word about how lucky I was to buy from Fort Myers BMW. Thanks Joe!!

Very Professional. What I expected.

Service Advisor nice and helpful. This kind of service is what will keep me buying the bmw product. total experience make repeat business. after the sale. perfect

Great service, quick and great. On time with what they say. 5/5 for sure.

Excellent service - time estimate necessary to do maintenance was exact. Very smooth and easy experience. Couldn't have been better - thanks Chad.

Carol is our service advisor and she is always great at communicating with us on how long our service will take and updating us as to changes. We were able to get a same day appointment before a long road trip which was very helpful.

Very Good +++++¥¥¥¥¥¥¥

Great friendly service. Problem was solved right away. Loaner car available. Thanks

Everyone I dealt with was great at their job. The salesman, the genius and the manager were professional and very helpful.

I was absolutely floored by the quality of your service and customer care. I never had a dealership experience as great as this trip. I didn't even buy the 440xi at this dealership and they treated me as if I was a long time customer.

First time to the Fort Myers BMW since moving to SWFL - welcomed as I pulled into service lot for my wait appointment, shown around the waiting area, which was nicely stocked with drinks and some lite treats, was kept informed about how long the process would take (was much faster than I expected) and a beautiful clean car was delivered promptly! Very courteous and friendly staff all around.

Automotive nirvana at all levels!! You actually feel like you genuinely matter. We travelled one hundred and fifty miles to lease a vehicle from this establishment. You won't be sorry you visited!!

My husband and I recently bought a used Z4 from John Findley at BMW of Fort Myers and we couldn't be more pleased with the experience and the vehicle. We live over 1,800 miles from the dealership, yet John made it almost as easy as buying a car locally. He kept in touch with us throughout the process, held the car for us until we could get our travel plans in place, and even picked us up at the airport! The other staff who helped us onsite (Alberto & Jeremy) were also very helpful and professional. We highly recommend this dealership!

This was my first experience buying a BMW. While the process started out a bit slow my sales associate John Findley was attentive and I ended up having a wonderful experience. I am now the proud owner of a beautiful 2019 430i Gran Coupe!

Nice service so far.

Good customer service And sale team

This place do business in excellence. I recommend this place to the world. Go get your bmw. Ask for Troy..! Mr. L Mark

Bought a used vehicle From the BMW of Fort Myers they were exceptional they went above and beyond to take care of everything I needed . Special thanks to Chris Covinsky for being especially helpful

Outstanding experience and THE BEST customer service. We weren’t expecting to buy a car during our Christmas vacation but our impromptu car shopping turned out to be the best Christmas present. Thanks to Michael Kirby and Alberto Ramos for working all the details and their assistance, the whole process was smooth and completely painless. For these guys customer service is second to none. Now are already looking forward to the 1700 miles journey back to home, it is going to be FUN in our brand new M40i.

Tom Simmons in the service department did an excellent job winning me over to BMW. He provided excellent customer service. He is a wonderful asset to this company.

Just bought my first vehicle from BMW of Fort Myers today. It was a great overall experience. I fully encourage anybody who is looking for a vehicle to go through David Seaman. He won’t steer you wrong, he’s knowledgeable and very straightforward. There was no pressure to buy and he went the extra mile to help me get out of my current vehicle. I will only do business with BMW of Fort Myers.

I bought my first BMW at Fort Myers BMW almost a month ago. The 2019 X3 m40i. It is amazing. My car buying experience was great. I had Marc Remington as my sales guy and I cannot recommend him enough. He is the most comfortable and knowledgeable car sales person I ever dealt with. Ask for Marc if you’re looking for a BMW or any car from Fort Myers BMW.

I want to give a shout out to Joel in the service department. I bought a used car and the interior lining fell apart within a week. He took care of us and made the situation right. Because of him would recommend the service department and I will continue to bring my car in for all service needs. Thanks Joel!

Just moved to Florida and had to take my car in for 1st year maintenance. So easy to make an appointment. Service tech (Chad) was excellent. The whole operation was friendly and efficient. Comfortable waiting room. This was a great experience!

The car buying experience was amazing. Everyone there really catered to our needs. Charlie Urban was there right when we arrived, and really picked the best car for our family. The best buying experience yet. We bought A BMW X1, and it is the perfect car for our family.

Awesome test drive experience..... thanks Manny and Jordan!

This is my second car I’ve bought from this dealer. They also service my cars. Just bought a 2018 M2 and love it. Sales team was professional and efficient with no high pressure sales people.

Bought a new suv from here. Everything was perfect beginning to end. Would buy from them again and our sales person Marc Remington was A+++

Courteous and knowledgeable staff. Great selection of new and used cars.

My 550GT is 7 years old , the rear suspension had a slow leak, they installed new units at a competetive price to non BMW dealers and gave me a loner while the work was being done. Car came back cleaned like new !

Carl is great in sales as was Joe in Finance and Steve the BMW Genius.

Tom is my service representative. He is always making sure they take good care of me and my car. He is such a pleasure to work with.

When you buy the car you are told how great the car is (and it is) After you buy it they take you in a room and try to sell you all kinds on extended service stuff ,car care. You are told you will spend over $6000 in service in the first 4 years. Now they tell you, your NEW car is a money pit. Leaves a bad taste. The service on this car should be an oil change every 10,000 miles and the first 3 are covered.

My concern is with the buying process. I feel that I was given misinformation by the seller. The car info stated there was no warranty on the car, but during the purchase negotiations the salesmen looked at the computer and stated that the car had a warranty until 11/2018 and therefore convincing me that the written information was incorrect. This issue came up at closing about the warranty and I told the closer that we were told the car was warranted until 11/2018. The closer met with the salespeople I was led to believe the warranty existed. 30 days later I had an issue with a coil needing to be replaced. I was told I had no warranty. The dealer paid for the coil replacement. Within 45 days another coil failed. Again I bring it back and the dealer says there is no warranty. After negotiations with the General Manager we agree that we will each pay 50% of the repair cost and I now have no further warranty. My disappointment is that the dealer could have fixed this at the day of closing and I am not sure I would have purchased the car. The dealer has some work to do to repair my relationship before I would purchase another car from them. The service people did an excellent job. I feel the General Manager was fair with me under the circumstances as he was not in the employ at this dealer at the time of my purchase. I do feel that the dealership has some work to do with its sales force making sure the company's integrity is more important than an individual sale.

Excellent BMW dealership. Kudos to Chad Swindle, service advisor.

My service manager Jose Fonceca is the best in the business. He really takes care of his clients. He is a man for a promotion

Carol was great. Put a less controversial tv station on besides FOX.

This was our first visit for service and we were very impressed with the personnel and the facility!

Recall repair. Car is getting on. BMW has had a few recalls. Airbag, motor bolts and this last one. Ken is a great service manager. Ms. Berger took care of it as soon as I drove in. Washed and vacuumed. Got me out in an hour, hour and a half. Didn’t kill my day. BMWs are not cheap. They deliver what you pay for. Service is potentially a buzz kill. That’s why the service staff is so important. These people did what you’d expect from a premium company.

Good. Friendly seemed interested in helping. Like the dealership.

BMW took care of all service issues in a timely fashion.

I cannot speak highly enough of the outstanding customer service I received from Alberto Ramos. From beginning to end, Alberto was truly focused on ensuring my car buying experience was as smooth and pleasant as possible. Always the professional, he answered all my questions and never once made me feel like I was dealing with the stereotypical "used car salesman". Thank you Alberto and BMW of Fort Meyers!

THe car was ready as promised, and a day early! Kudos to Chad S. the service advisor!

I'm came needing an oil change and the service department was very good.����

Had a great experience last week at BMW of Ft Myers. I needed an unsafe tire for my X5 replaced but the dealership where I bought the car didn't have it in stock and I would have needed to wait one or two days for them to get the tire. BMW of Ft Myers not only had the tire in stock, but Carol was able to fit me in on the spot and replaced the tire. Not only that, but the cost was nearly $100 less than the other dealership! Assuming my next car will be a BMW, I will be getting it at BMW of Ft Myers.

Beyond the call of duty in every respect. Accessible, accountable, communicative and fair. I would go back in a heart beat and mine was not a small repair,, close to $ 3 k. Thanks Chad!

My repairs were scheduled and performed in a very professional manner.

It was nice experiment with bmw fort Myers. Jose is my customer rep and he took care of all issues with my car very well.

I have been going to BMW Fort Myers for the past 15 years for service and the service department has always treated me fair, resolves my problem and has given me excellent service. If there is a problem it is always handled professionally and fairly.

An amazing experience! Sales representative and General manager provided a comfortable setting in our purchase. They listened and spent time in providing the car we desired. They got it right.

My service was completed okay. Replaced air bag and provided rental car. Thanks.

Excellent experience with both Chad in service and Gregg in sales. We love our new X3.

Customer service of scheduling the appointment was a nightmare. The automated email system the dealer has in place to confirm or change appointments is not properly managed and does not work. The dealership is short of personnel in the service department. It takes several repeated calls to even get the courtesy of a call back.

I found the service just fine and appreciated the free rental car. Chad was get to work with.

Our first BMW. What a wonderful experience. Would highly recommend BMW of Fort Myers and our salesman Patrick Menard. Steve also did an excellent job explaining all the amazing technological aspects of our new car. 5 stars across the board. ?

My visit to BMW service is always professional, expedient, and friendly. The lounge is clean, comfortable.

My SUV was in for service and had to stay over the New Year weekend. I was provided with a loaner car for the weekend. Very nice experience. I will buy my next BMW at this dealership.

News my needs and able to answer my questions about warranty

My second (warranty) service at this dealership in the last 13 months. Tom Simmons, my Service Advisor, was thorough, professional and cordial. Completely satisfied with this dealers service.

Total assistance in the leasing of 2018 Vehicle. Troy and Gregg could not have been more professional and accommodating.

I had no problems. Vehicle completed on time and no surprises.

Excellent Service. Carol thank you very much!!!

SERVICE WAS AT THE APPOINTED TIME AND COMPLETED IN A REASONABLE TIME.

I asked my service professional to check out a knocking twice and he said the tech drove the car twice and didn't hear anything. I picked up the car and as soon as I got down the road the knocking was there. Was really disappointed. They did take care of all 3 recalls that brough me there in the first place. I have always had good experience with Tom not sure what happened on my last visit.

In reading some of these reviews I am wondering if we were at the same place. I have two services from this dealership since I moved to Florida and they have always been excellent in servicing my needs. When the service could not be done quickly I was given a loaner and text when I could pick up the car the next day. Could not ask for anything more

Service was great, but they did a lousy job washing my X3 after, dirty than when I brought it in. Next time I think I'll tell them to just skip the detailing.

Friendly and professional staff. Easy to get appointment. Great waiting area

Great service . Got me in right away . I had a flat tire and I was given the next appointment , I was on the road in an hour and a half !!!

My BMW 328i 2010 has got an excellent service at BMW Fort Myers. The car has got all new oils and filters and even new brake fluid.

Easy to make appointment. Quick and efficient service. Friendly and knowledgable staff.

Unique and efficient service system. Call for appointment. Assigned a personal representative. Explain needs to rep. Wait in modern, clean lounge or go off site and shop (as one lady did presumably in dealer car). Car was fixed and washed. Rep explained in detail.

Excellent service, as always! Dealing with Chad is always a pleasure, and I appreciate the loaner each time!!!

Great service and got my BMW running like new. I appreciate them going over the procedure and why it was taking so long to get my car back. They truly did a good job and i was more than satisfied driving it out of the parking lot.

I have used Walt for 4 rentals. He keeps me up to date between purchases and diligently reviews my priorities and concerns before my next rental.

First class treatment by Service Advisor, Chad Swindle - problem resolved under warranty - car purchased 2 days ago

It took awhile and I was hesitant that I would have to take the car in separately to have all the recalls done, but to my surprise they did them all at the same time. I was also surprised as I did not purchase my vehicle at this location.(However, I am dissatisfied with my BMW dealer in Chicago (Perillo) as I purchased my leased car and surprise no spare tire and no DVD player, who buys a $60,000 car without these features?) And, after my warranty expired my radio went, would have been nice if I had a DVD player.

Rent car was uncomfortable , I just to drive VIP cars

Jose Fonseca was amazing! He is my service advisor and helped me through a difficult time with everything that happened from hurricane Irma. My engine was flooded and needed to be replaced. He handled everything and made the process as smooth as possible for me.

My local dealer service does not offer the service that FT Myers BMW offers. I travel an extra 25 miles because FT Myers BMW has earned my business.

While in for a routine check up, oil change, etc. found everyone that I came in contact with very friendly and asked if I had any questions about the car. Was taken in a timely manner and was able to watch as they worked on the car. Impressed that the garage and workers were all neat and clean. Good experience. bc

I'm came in from out of town needing an oil change and the service department was very good.

Jose is my Service Advisor and he has impeccable customer service. I will always own a BMW

Needed drive flat tire Replacement.Service rep. Carol made appoint For same day.Carol was knowledgeable and provided a very competive Pricing. My experience was 5 star pluse!

Always BMW first class. Purchase Z4 from Sonic BMW Nashville in 2007 and 2011 z4 from Cain in North Canton and 2016 Z4 from Fields. Outstanding dealings from all BMW groups. Purchased 6 BMW vehicles total. Now BMW enthusiast. Truly Ultimate Driving Machine! JL

Good Experience. Smooth process. Good pricing and good deal on trade in.

I was so happy with my experience at Ft Myers BMW. Everyone was more than willing to help me in any way they could. I had John Findley as my salesman. He was amazing! Got me a great deal and went over above and beyond for me! Want to buy a car? He is the best! Very very happy with everyone there!

Brought my 5 Series in yesterday and had a great experience. It took about 20 minutes longer than was stated... However, Jose Fonseca was over apologetic. Upon Checkin, he was very knowledgeable and friendly Great Experience 5 Stars all the way

Exceptional combination of friendly staff and highly trained technicians. Very impressed with all aspects of the service team.

Jose was amazing and satisfied with the service he provided like always. He helped me get everything done as soon as possible.

Gregg Cuozzo and Chris Corvinski did a great job on the purchase of my first corvette!

This was my 3rd new BMW ordered from this dealership. As usual everything went very smoothly. Reasonable price on new BMW and for my trade (tried BMW dealership in Naples on all 3 purchases but their offered trade-in allowances were always much lower). You will not find a more honest and professional salesperson than Patrick Menard; it?s worth going to this dealership just to be able to work with Patrick on the deal.

Had good service overall, but the process was very slow from scheduling to completion.

Great people and a wonderful facility. Glad I purchased my Certified Preowned BMW there.

The sales and sales management staff was excellent and very attentive. They found the exact car we were looking for, detailed it before we took ownership and then walked us through the myriad of controls that comes with a BMW. Could not have been happier.

They fixed it quickly and did it right the first time.

Alicia Farman is a great associate here. She does an amazing job at her job. You can tell she is super dedicated to her job and at making sure the customer is happy and everything. This girl is definitely a hard worker and is definitely a keeper!

My experience with BMW of Fort Myers has always been exceptional. All repairs to my car were completed. BUT MY GAS GAUGE IS NOT WORKING! IT WAS WORKING FINE WHEN I DROPPED THE CARE OFF. TOTAL INCONVENIENCE TO TAKE CAR BACK TO BMW AGAIN!

Very good experience but a little disappointed in the service. I was told I could not change my windshield wipers b/c the timing was wrong(30 days) too early, now I have too make a new appointment to have this change, it does not make any sense to me. My time is valuable especially when I have the service warranty.

We were looking for a car for my mother. I sent out an Email Sunday of last week ,by Monday we were contacted and we went to see what was available . Needless to say we have a new 430i convertible . We could not be more pleased. Leslie was great !!!!!

Mandatory airbag replacement - first time to this dealer, Immaculate work area .

Went in for a recall and everyone treated me as if I was purchasing a new vehicle. They went ahead and checked my tires since my light was on and gave my vechicle a wash. Moved here from out of state and this dealership is an upgrade from the one that used to service my car.

Awesome BMW dealership!! Others may be larger but none so helpful and endearing. From tremendous help in sales and finance to the outstanding service, this management team has it all working together for the customer. Great dealership BMW!! Five stars if we could upgrade the car wash!!

It took 4 hours start to finish, but we left with what we came for.

Quick service fast turn around complete work pleasent environment

Excellent. Even provided a loaner car. The best.

Jose did a great job getting me taken care of. I appreciate all his help in making things happen. With the hurricane blasting thru the area things were challenging. Jose made sure I was taken care of.

Carol was so helpful in servicing my X5! She is new to Fort Myers and I'm so grateful she is my service manager...so courteous and sincere!! Nice job BMW!!! David J

Best car buying experience we've ever had. From start to finish John Findley was the most helpful and personable person who actually listened to our needs. The dealership itself was pristine. We have been car shopping for three weeks now and they provided the most information on our used vehicle with extensive paperwork on their inspections. All of the above is what led us to feel the most comfortable purchasing from them. Overall fantastic experience, especially John's customer service. We would highly recommend John and BMW of Fort Myers.

Tom Simmons was fantastic, had an issue and he got me in immediately. He always there looking out for his clients. He makes car troubles seamless:-).

Tom Simmons is great! Good customer service. Very thorough.

Older Z-4 was making a noise in the front. After a test drive the correct diagnosis was made, a fair price given for repair and the job completed in a professional manner. Chad went out of his way to build customer trust. Love the way this service was handled. Cheers!!!

Jose in the Service Department has always been a pleasure to work with. I've had three BMWs and have never had an issue bringing the cars in for service.

Bill Schmidt made this the best car buying experience I've had to date. Friendly, patient, attentive, and knowledgeable without the high-pressure sales push which I very much appreciated. I received top notch service and attention and couldn't be more pleased with my experience at BMW of Fort Myers. Thank you Bill and thank you Troy. I'm loving my new vehicle!

I came in for an oil change and was also given new wiper blades for free. In addition my car was washed. Everything was fine except the inside of my BMW was not vacuumed, or not vacuumed well.

Excellent service,my tech jose fonseca the best he pick up the car in my house and when is ready him send me the car back

Visited dealership for routine service. I was offered a private area in the Business Center to setup my laptop and work while service was performed. Was alerted via text when vehicle was ready. Car washed and cleaned and sparkling new! Absolutely the best customer service on the planet!

Walt is amazing in sales & if you need go for Sheila brown. Love this dealer & my new 7

I took my X5 in for a check engine light. BFM told me it was a problem with the fuel pump, and repaired it promptly. The total cost was covered under warranty!

Thank You nothing else to say............................................

Wonderful experience, I dropped my car off and had the best customer support.

We found the car we wanted to purchase here and we had a successful negotiation for a decent price. Service is good, although getting a loaner takes time in advance.

Good service specialist, quick turn around, nice facilities

Fort Myers BMW was straight forward with the trade value of my car. There were no surprises in putting our deal together. The salesman, Walter Rawson was very efficient in getting the deal completed and the car delivered. Overall, I would definitely recommend both Walter and Fort Myers BMW as this was a very positive buying experience.

Outstanding staff and service, they always exceed my expectations.

As notified on my BMW dash alert, made an appointment for service. Entire event was handled very efficiently

My BMW adviser is the best. I enjoy talking with him and getting his valued advice. The service is good and I will continue to use this location.

Great job helping us find the perfect car. Our salesman Greg was on the front line with answers to our questions without too much pressure. We are thrilled with our 2016 BMW X!

Service was prompt, very good and Sheila was absolutely great to work with.

Overall Excellent, just the Business Manager, forgot to charge me 3k from the total, next day he called me back at work hours, and I had to make His urgency, mine urgency. Good for him, as an Honest person, sent him the difference. No letter of apologies. Funny that he was making a comment about my hand writing when writing the check. Hoo well.

It was easy, smooth & streamlined. I got what I needed right away which with my busy schedule is very important.

Very good experience.The salesman was very nice and very helpful

pleased with service and employees. would use again for future repairs

I had problems with my M6 after having it shipped from Texas. Jose worked through the long list of problems with me, worked on creative solutions to help reduce the overall repair bills, and kept me informed by phone or text several times per day. I would highly recommend this dealership based on the service I received from Jose.

First time I ever dealt with a BMW dealer and if this is the way they all are then I'm not dealing with any other...This is a car dealer you can call whenever and even drop in with a faulty tire sensor and they fix it on the spot, great waiting area, you get to sit in an m6 convertible or any of their A1 quality cars and suv's and have an adult playtime checking out the next incarnation of purest motoring.

It is always a pleasure to come to the BMW dealership. The waiting area is always clean. The refreshments are good and the garage help was very nice . The car was finished on time.

Great service and friendly competent staff. I'll definitely be going to them for all ourBMW service. Special call out to Tom Simmons - a superb service advisor

Excellent job repairing my X5! The best it's ever ran! Excellent job washing it too!

My salesman Kenji took great care of me. He made the whole process very smooth.

BMW of Fort Myers is one of the most honest and trustworthy dealerships I've dealt with. I trust my car to them explicitly.

Took car in because engine symbol was on, problem found and solved

great service and positive attitude...........................................

Purchasing my care was a pleasure. My salesman was great. When paying for my car and going through the paperwork i was presented with a number of ala carte items for purchase and the process was high pressure.

Great facility and customer service. Everyone in the facility was so friendly and professional. I'll give them an A+! They new that my car problem needed to be addressed asap since it was an emergency issue. Not only that they delivered but the price of the service was very generous!

Excellent service from Jose Fonseca, as always. Good price for tires

Excellent service as usual from BMW Fort Myers. My car was serviced quickly and to my total satisfaction. Thank you.

Perfect in every way. Helpful, knowledgeable, thorough, and friendly.

Excellent service. On time, washed car, did maintence.

I have had 16 Mercedes and in the most recent one many problems. We decided to make the change to BMW and in my 40 plus years of buying new cars, this dealership and people there are some of the best, most patient and friendly I have ever seen.

Every time I come to BMW of Fort Myers I have an excellent experience! The front desk always makes me feel so special. My questions and concerns are always answered.

Walt was great.....very knowledgeable about the car, professional, and provided good customer service. However, it took 3.5 hrs to complete the transaction, which i feel is way too long. I would recommend to Walt to anyone looking for a BMW.

We had a fantastic experience purchasing our new car at BMW of Ft. Myers. We had an idea of the car we wanted before we went there so we made an appointment with Patrick before we went there. What a pleasant experience! Patrick is a true professional, knows the product line inside and out, and made the transaction a very smooth one. During the test drive, he even indulged my husband and we stopped at the local orange stand so he could shop for oranges. After I stopped laughing, I was sold! Everyone we had contact with at the dealership was extremely friendly and helpful. We didn't encounter any "lofty attitudes" like we have experienced at other high-end car dealerships. We will do business there again.

My car died in the middle of an intersection while I was on the phone to the service department.. Jose came out and helped get it off to the side of the road and safely onto the tow vehicle (the tow truck driver didn't know how to get it into out of Park and into Neutral.)

the repair was good the facility and shop were nice and clean.

Tom in service in Fort Myers is really efficient. He cares about his customers and does his job well. I love the new text system as well. Thanks again for a super job. Penny H.

Great experience with the service dept, especially Tom.

Jose Fonseca in service- is absolutely amazing!! 10 years as my advisor and I have never seen someone work as hard as he does to please his clients. He is People oriented, a problem solver and actually cares about his clients ... I can not stress enough that anyone who needs their car serviced- to request Jose Fonseca- as their advisor.. Jose needs a raise and a promotion.. I can not stress that enough!! No one works has hard for their clients as he does. Request him next time. You won't want anyone else as your service advisor. Sonic motors needs to honor this man and his accomplishments!!

Tom Simmons, My service representative, was very professional and helpful, The recommended work on the automobile was performed within the time-frame estimated and I was able to perform my daily schedule by having a courtesy vehicle provided.

With the lease on my i3 nearing its end, I was contacted by Fort Myers BMW with several incentives to purchase a newer version. I had already begun to think about my options when the lease ended, so the incentives provided more information, and motivation to make the change sooner, rather than wait until the end. I love my i3. I have loved it since i first drove one. So, getting another wasn't really a hard sell., especially with the dealer incentives. I also love the Fort Myers Dealership. Everyone is always so nice, and so helpful. I have been incredibly busy, but everyone at the dealership was so patient with me. My new i3 has an extended range over my first one, a few more bells and whistles, and is really sharp. I have talked to many people about my car. The electric technology is amazing, and the additional braking safeguards are not possible with a normal combustion engine. The i3 is truly a special vehicle. I wish more people were driving them. I love my i3. :)

They got me in and out with a new battery in reasonably short time. The service staff is efficient and knowledgeable. Highly recommended.

Typically professional interaction, efficient and friendly service.

excellent service ,service officer did his with a lot courtesy,they offer water or coffee during waiting period and wash your car

Overall great . Sales representative behaved good with me.

Chad Swindle is an excellent Service Advisor! He really knows how to treat your customers!! Give that man some kuddos!!

What an amazing experience we had here!!! By the end of our purchase, everyone there knew our names and treated us so kindly! They all made what can be a very stressful experience very easy and hassle free. Les Peterson was quick, efficient, and absolutely hilarious. Thank you all for making this experience so pleasant!

Can't say this enough, the experience at BMW of Fort Myers is first rate. Thank you, Philip Bader, for always keeping us informed, answering our questions with ease, and providing an unbelievable level of personal service and attention. The entire team at BMW of Ft. Myers delivered a top-notch, customer-focused, quality experience from the first phone call. I am a very happy customer and will definitely return in the future. Thank You!!

Longtime BMW owners ~ always great service at BMW of Ft Myers ~ yesterday's purchase was probably the best buying experience we've had. Thanks Keith for all of your help!

bougt a 2016 328i from fort myers bmw..They made the whole experience a pleasure even picking me up at the airport as we live in Atlanta. Special kudo's to Greg Coussou and Greg Rosenfelt for all their help. Would highly recommend buying a car from Fort Meyers BMW. Richard and Nancy

Service Department is top notch with friendly, fast service!

The service rep Chad was wonderful and helped got everything done efficiently and in a timely manner

The guys were great to work with. I bought a used 2015 BMW 328D Xdrive sportwagon

I've been a customer of BMW of Fort Myers for the past five years and every time it has always been a First-class experience. I have leased three different cars through them, and whenever I bring the car in for service, Shelia Brown in the service dept. always takes great care of me.

Went to get my car serviced and I can honestly say I have never been to a nicer dealership. The entire staff there were awesome. Very helpful and polite. Something you don't find everywhere, once you have purchased a car: Kudos to BMW of Ft Myers. �����

I am truly pleased with my experience. Caleb, was polite, attentive, and had a wealth of knowledge of BMW vehicles. His wife drives the new X3. The showroom is absolutely gorgeous. Bmws are amazing cars and they really sell themselves as soon as you drive one but the staff over at BMW Fort Myers treat every one kindly and the deserve a mention for a job well done. They also have delicious cafe lattes and cappuccinos too.

it toke to long to sing up the paperwork, everything else was ok, Alberto did a good job selling the car, thanks guys for everything

Salesperson Walt Rawson and the entire team at BMW of Ft. Myers delivered a top-notch, customer-focused, quality experience from the first phone call to driving my new car out the door. All in the same day! Called at 10 am to inquire. Arrived at the showroom late afternoon. Drove my new car home for dinner. Love, love, love my new car and all the folks at BMW of Ft. Myers!

The service was friendly and efficient. I do not need 50 letters to respond.

It was a great experience! The dealer is great, and my service rep (Jose Fonseca) was better than great!

Our experience at Fort Myers was excellent. The treatment we received was first class. Carl Antoine who help us through the process patiently answered all our questions and concerns. There was no pushing to buy the car. Everyone in the dealership was very friendly and I would not hesitate to recommend them to friends. Thank you, Carl. It was a great experience.

Friendly, helpful, but did not have my tire in stock. Took three day to order tire, but they did provide a loaner car which was very helpful.

had bmw x5 serviced. The service team was very good with no complaints. I had some product recalls that they fixed on vehicle while in for general services. Happy with service.

I was experiencing a jerkiness or lurching while accelerating. Some people thought that this was fuel related and I had been running a variety of fuel line cleaners through my system without success. Finally I gave up and asked BMW to diagnose it more thoroughly. They had a complete written step-by-step diagnosis procedure from BMW headquarters and they went through each step eliminating the potential problems. Finally they determined that the transfer case on my X Drive had to be replaced. They said they would have to order the parts and gave me a delivery date three days out. I got a message on the end of the second day that my vehicle was completed and ready for pickup. Fast, and effective. Jerkiness is gone.

The service was done in a timely manner and everyone was courteous and cooperative.

Knowledgeable and friendly staff. They really took their time to explain all different car features, I got a great discount and interest rate.

The negotiation process was simple, quick and very fair. The paper work was completed and the car delivered in a very expeditious manner.

Chad Swindle and the team at BMW of Fort Myers make having your car serviced a piece of cake. I am very pleased to not have the added stress that one would have with other dealers or mechanic shops. Thanks for making everything a smooth and pleasant process!

Shelia was most helpful in securing a date and time on short notice for my Z4 car's service. The service was completed more quickly than anticipated and the entire process was smoothly handled by all the staff.

First time at this dealership. It exceeded my expectations as to customer service. Met service manager Ken whom introduced me to the shop manager. Ken assured that I was satisfied with the work to be performed even before the car was serviced. Shelia the service advisor kept me appraised of every step of the service. Shelia made for a pleasant service experience.

Excellent , efficient service, 0n time. Facilities were clean. A driver took me back home and picked me up to get the car back.

Campaign recall great service and diagnosis of vibration problem great. Not being able to assist in the replacement of 2 tires (new) not acceptable

As always my experience at BMW was nothing but the best. Tom Simmons is so great to work with!!

Had a nail in a tire. Tom Simmons got me in immediately. Problem solved in less than two hours. Great service as always

Tom was my service advisor, his attention to detail is superb. My car was done when promised.

Excellent friendly service excellent facility. Customer focus excellent

Service and customer service could not be better. Tom Simmons was my adviser and he was great.

Dropped my BMW with Jose Fonseca at 8AM and by 3PM everything was completed professionally and to my satisfaction. The car was serviced, washed and returned to me shiny and in great working order.

Very good service visit did a good job addressing issues and servicing car.

My experience was quite pleasant and service was completed as promised.

Our BMW was starting a bit rough. I explained the issue to our Service Consultant Sheila Brown, who assured me they would identify the problem and get it fixed. Sheila made my experience at this BMW dealership very enjoyable. She provided outstanding customer service and yes, our BMW is running great!

I Change cars frequently. This is my 5th high-end car in the past 2 years, done at different dealerships. My experience here was far better than what I have had in 3 different MB dealers and 1 BMW dealer.

I had an excellent experience with Phil and Troy of BMW Ft Myers. Super easy purchase experience.

My salesperson was excellent and overall buying experience positive. I am happy I made the purchase from the Fort Myers Dealership.

BMW is a Great Brands to Owns. Wise I Has a I8 or M6 Awesomly Sweet.

Tom Simmons is a great service writer that's been there for quite a while. It feels like home. I feel like they are on my side to get the car repaired quickly, fairly priced and competently.

Precisely what I expected. Nothing more. Nothing less.

I always appreciate the quality of service I receive at BMW of Ft Myers. Jose is always both professional and courteous.

It was as smooth as one could only imagine. Shelia Brown took care of all my needs which were many. Her availability and professional service was more than you could ask for. Shelia is very well versed in the BMW world. She answered any questions and reassured me that if at any time there was something else that came up she would be able to help. A special thanks to Jeff and Walt with all their help during the sale and service!

Since moving to Fort Myers in June of 2015 I have been going BMW of Fort Myers and have been very happy.

I absolutely love my BMW and the amazing customer service that BMW provides. Sheila is my Service Writer and I couldn't be happier with the level of commitment and service that she provides. I am always in and out quickly and it has never been an inconvenience to have my car repaired.

It was perfect and fast , it was even ready before. The time we thong it will be ready thanks bmw

Service starts with easy scheduling with reminders of your appointment. The staff is friendly from the start of your visit until you pull away when maintenance is completed. My appointment was for scheduled warranty maintenance and staff did not try to sell me on work that needed to get done that was not warranty work. That was much appreciated.

Alberto was great to deal with, very professional and accommodating.

Great customer service, very nice personnel. Good follow up

Made apt online over the Labor Day holiday weekend. Tuesday morning, had my vehicle towed to the dealership. Chad S. really was welcoming, and made sure I was checked-in without any issues. Had to keep the car overnight, so arranged a rental car quickly. Gave me his cell#, but he called with updates throughout the day, so never had to use it. Nice to find care washed and cleaned inside and out on arrive. A+ for Chad @ Ft MyersBMW Service for his commitment and thoroughness!!!

great dealership. Staff went above and beyond to help us. Walt, our salesman did a great job of finding us the car we were looking for. we had given up on finding what we wanted but Walt did his magic and found the perfect car for us.

Service was done in a timely manner Why do I have to write 50 characters ??

Jose is always helpful and professional . He explains exactly what I need to get done.

The service received was a good experience. Sheila took care of us - she explained everything clearly and handled things in a timely manner.

Quick service, got me a rental car because they didn't have any loaners

Not happy about having to put 5 new tires on a vehicle that only had 28500 miles on it

I made an appointment for an oil change in the morning and was scheduled for that afternoon. I arrived on time and was immediately given attention. Time required for the service was reasonable and everyone was very polite and details were explained thoroughly.

Could’t be more pleasurable. I had a nice cup of coffee and looked at some great new BMWs while I waited. Nice.

Service for my X3 has always been first rate and very timely.

Pat Boehm was very patient with my wife and I during our selection process. we found him to be very knowledgeable regarding the X5.