I bought a 745e from here and turned In our 530i. The service department had to remove our camera from the turn in. They moved swiftly and did top notch work. I wish this BMW dealership was here in Titusville

Very helpful

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Good and great service as well as friendly and informative staffs. They give the best advices for our problems.

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Well. Let me start from the beginning. We walked into the service area and while under a stressful situation and away from home. Starting with the very polite and nice porter that attentively asked us if we needed help. We said yes, he addressed our request to this nothing but AMAZING service advisor Austin. Wow, wow, wow. What a way to listen, assess and resolve our situation on matter of minutes. The way we expected to. It was simple, direct and efficient. Still impressed while writing this review, the professionalism, the kindness, I mean, to be honest I expected to walk in and get great service as we usually get at our BMW service center. But never expected at a different BMW location. Above and beyond is an understatement. BMW of Fort Myers service and as a company earned a very loyal customer. Austin, you are amazingggg! You should run for President of the United States. Seriously, if that service department is run by people like you. The world would be a better place. P.S: whoever is training these guys, kudos to you. THIS IS CUSTOMER SERVICE! Again, WORLD-CLASS CUSTOMER SERVICE!

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Went to BMW of Fort Myers yesterday to look at a used car. Joe Weidenfeller was our salesman. He was very courteous, personable, and helpful. He keep us informed during the whole process and made this a very smooth experience. Be sure the next time you are going to purchase a car to see Joe first.

Very honest service place. Hard to find a place like this.

Thanks Joe Weidenfeller for the best vehicle purchase experience! Joe was honest with me throughout the buying process, provided me with ample updates over the course of the ordering process, and delivered my new Batmobile within the timeline that he promised. I picked up my ride April 5th, and have been happy ever since. Thanks again Joe, and thanks BMW of Fort Myers!

Thank you to Joe Weidenfeller at BMW of Fort Myers for the best vehicle purchase experience! Joe was honest with me throughout the buying process, provided me with ample updates over the course of the ordering process, and delivered my new Batmobile within the timeline that he promised. I picked up my ride April 5th, and have been happy ever since. Thanks again Joe, I’ll be purchasing my next one from you too!

Todo 100

Fine from beginning to the end. Your sale representative Scott has been very helpful and attentive.

I was very impressed, and my wife loves her car and I feel like I got a great deal. Buying my next vehicle from them. 5 ⭐️

Top notch! Scott Ruby our salesman was terrific and great to work with. We purchased a used vehicle in October of 21 and went back and purchased a new X3 in December

When ever I go to the service department at BMW of Fort Myers everyone is just great. Jose my service advisor and he is the best, very knowledgeable and helpful.

Prompt and courteous service.

Excellent service, friendly informative staff

Excellent service in all aspects. I’ve been going to BMW Ft Myers over 20 years, and have tried other companies and dealerships, always finding myself back at BMW for the best performance of my vehicle.

An amazing experience, easy as they said it would be. They helped us to get an amazing car, Joe was amazing . We will be back for more bmw. Thank you bmw of fort myres!!!!

Good experience

Carol Berger was wonderful.

our service experience was great !! As always Jose does a great job and takes such good care of us!! Good service by all!!

As always they are doing an excellent job. They service all 3 cars that I own. From sales to service manager to the actual technician they are all great. Keep up the good work

Last time I brought my car in, I had a disappointing experience. Today made up for that. I was treated beautifully from the moment I drove in til the time my car was ready. My service advisor, Jose went the extra mile to make sure I was taken care of. I couldn’t be happier. A shout out to Jose for making my morning enjoyable. Thanks

I came south with my car fully serviced back in Michigan, but noticed a small leakage under the motor after parking the car. BMW of Fort Myers was very responsive and checked the car and corrected the problem. The employees were very friendly and helpful. Was able to bring in the car on same day I called and got it fixed within hours. This allowed me to continue with my trip as planned! Thank you - you are a great service oriented business with outstanding employees!!

Chris provided excellent service during the purchase and follow up on status was great as the vehicle was in transit. He was great to assist after the purchase. Would definitely recommend others work with him

I was very pleased with the buying experience at BMW and Fort Myers. They were very pleasant and easy to work with and made the whole experience seamless.

I always have a good experience when dealing with BMW of Fort Myers. The employees are professional and very knowledgeable.

Easiest experience ever!!

I normally don't post but this experience has been so outstanding that I felt I needed to share it. On Feb 1 on my way from St. Pete back to my home in Miami, my car developed an issue which required me to go to the nearest BMW Dealership, where I met Mr. Jose Fonseca, Service Advisor. Mr. Fonseca took care of diagnosing the car immediately and given the nature of the problem provided me with a rental car so I could make it home. A couple of days later I returned to pick up my car. About 15-20 miles from the dealership the same issue reappeared. I advised Mr. Fonseca and he immediately advised me that they would pick up the car from Miami and bring it back to fully take care of the problem. My car was picked up and brought to Ft. Myers. Mr. Fonseca kept me informed of the progress and when the car was fixed it was delivered to my home in Miami. Everything went about as smoothly as I would have expected. But the attention to the matter and the speediness with which Mr. Fonseca and the Service Manager, Mr. Key Kunzman, handled this matter went way beyond my expectations and truly made me feel special. I can't thank them enough for how they handled everything, and I am seriously considering having all my maintenance work done at that dealership, even driving from Miami to do so. They were great.

Just purchased a new car last week and was very pleased with the service and employees. I was dealing with Carl Antoine and he was great. Very thorough and efficient.

I have been a customer at this dealership since the 2004 , the service Dept has improved by a lot ! From the manager Ken to service advisor Travis and the crew, they take great care and their customers. I am very impressed !

Great service, excellent costumer service. My second car from Bmw fort Myers and happy each and every time I go there for anything my car needed. Ilona F.

Fast, efficient service. Very timely and professional. Service Advisor Matt Ball was most helpful. Highly recommended.

I was oromptly and politely greeted at the door, I was ushered to my service rep who explained the procedure for Canadian clients and she clearly answered whatever concerns or questions I might have about my car. When I told her that I had brought my bicycle to ride around during my wait period, the first thing she said was an offer if I needed help to unload it from the car.

Technician installed a new airbag due to a recall. Excellent service from service advisor. All staff very polite, friendly and exceptional service.

Great service always on time .Always professional!!

Great Service and Great People! Thanks

Service was good !

Fantastic service to replace a tire .

BMW of Ft. Myers and our saleman Julian were fantastic. We found the exact car I wanted and Julian kept us updated on the status. The delivery was seamless and Steve the technical expert spent all the time I needed going through everything the car has available.

I got a flat tire. I called Jose just before 6pm (closing time). He got me in first thing the next morning and took great care of me. He made me feel like my issue was the only one he was working on (although I know he was slammed). Jose keeps me coming back to the dealership for all my service needs. He is the best.

Greeted with friendly service. Service Advisor Carol was excellent. Definitely recommended and would go back with any other service that I might need in the future.

I continue to come back to BMW FM, not because of the cars, the people is why. Joe Weidenfeller and Troy Arch always give top notch service, and in these times where cars are going for crazy money, and alot of places are forgoing good service, Joe and Troy keep upping their game, and it is appreciated! The deal was good, done with the least amount of time, and we were in/out so fast i thought we must have missed something - nope. Regardless, great cars are nice, great service is hard to come by!

Joe Weidenfeller was our sales representative and he did great work! He listened to our asks and really worked to understand what car would be the best fit for us. He was incredibly helpful, honest and supportive. We ended up buying a pre- owned X3 and are so happy with it. Thank you to everyone at BMW Fort Myers for making our experience pleasant and seamless!

very friendly staff and always willing to help

From Canada - 1st time using Fort Myers BMW. Staff very pleasant, professional and courteous. Would certainly use for any BMW related issues!

This is my 2nd visit for service at BMW Fort Myers. Their dealership is currently under construction and despite those obstacles, are managing their customers at with excellence. You can expect a warm welcome from their ambassadors like Felipe who is always very helpful. My service advisor Matt is highly knowledgeable and personally checked in with service to review my concerns regarding my 2006 330ci. In general, very thorough and highly professional.

As always Carol was wonderful. She took care of my vehicle and got it done asap.

I justed wanted to test drive a2014 BMW X3 that was for sale on the website. I made an offer on it through a website, but it was over the weekend and my bank wasnt able to respond until Monday and by then, the car was sold. BMW Fort Myers said they had 3 others like it and to come in and test drive one of them. I did and was sold on the car they chose for me immediately. I ended up with a 2019 and absolutley love it. Kudos to Milan who helped me. Thank you!

10/10 eric is the best tech

Even tho they are under construction, everyone was kind, and went out of their way to make us feel comfortable and special.

Excellent customer service from Carol Berger and the staff in the service department!

Stopped at BMW of Fort Myers to have my BMW washed which was done completely to my satisfaction. When I went to leave the car would not start so Jose my service advisor immediatly had the car moved into the garage and as I expected the battery had died and needed replacement. The mechanics replaced my battery, reset all my memory functions and rewashed my car. I was back on my way the same afternoon with no difficulties. Thanks again to Jose and the team at Fort Myers BMW.

Even though major dealership construction is taking place the experience was comfortable, fast, and complete.

The experience was quick and efficient. The employees were polite and knowledgeable.

Service Advisor Carol Berger very helpful and professional.

BMW of Fort Myers has great sales and service. They are always at the top of their game. Even in the midst of major renovations happening at the dealership they remain professional, friendly and helpful. I have been going there for 4 years with 2 different vehicles and I am completely satisfied with their services.

BMW Fort Myers did a battery change for my BMX X6M yesterday. It was smooth and easy. The price was reasonable, with no surprises. I'm satisfied with their service.

First class. Shuttled us to and from a restaurant while changing my tire!

Carl Antoine gave us premier care ,, courteous and addressed all of our concerns,!

Nice to see your prices now are in competition with other shops. I would like to see detailing added to list of services. Even though you run the car threw a car wash it doesn’t clean it completely, I still have dirty streaks under the doors and tar deposits around the wheel well.

Issue with the convertible top not working properly.

Excellent service and advising. However, was told I would have a vehicle to drive, but when I arrived I was told they no longer do so. I had someone bring me to the mall to walk around for 3 hours, but, were extremely friendly, and, on time to pick me up. My new advisor, Carol, was excellent in taking care of my vehicle, and, even though there was a tiny conflict with date, she took the time to fit me in, and, took very good care of me and my vehicle. I love my BMW!!!

Carl Antoine was very gracious and helpful. He made us feel valued

Buying a car from BMW of Fort Myers was easy from start to finish. Our sales person, Chris Hockett, was always available, kept us informed and made the car purchase process an enjoyable one. I would recommend him to anyone looking to purchase a new car!

Replace gas cap and tire

Kyle was great this is the second BMW from him and their will more in the future.

Conscientious and professional service by everyone. My service advisor Jose Fonseca is excellent. He is honest and transparent and tries to save me money and time. Highly recommend this dealership.

Matt was great providing extraordinary customer service. The crew who cleaned my vehicle did an outstanding job!

Always treated well when I service my vehicle here at BMW of Fort Myers. Great staff and the very best service advisor, Jose Fonseca.

Very responsive and extremely professional.

Very impressed with the professionalism of everyone I was involved with from the Salesperson Joe , to his Manager and the Finance Manager. I would Highly recommend this Dealership.

Excellent service experience. Jose is a wonderful employee.

First class experience, a real one and done. I went in to see what my trade was worth against a new X3 M40i, the team offered a great value straight off the bat, unlike other dealers who really undervalued my trade. I accepted their offer we did the deal, I specced a new car, and within 4 or 5 weeks I had it! Great service

Carol Berger is an absolute gem! All of your employees that I have dealt with over the last three years are tops. Keep up the good work!

I am completely satisfied with how awesome I am treated and handled. From the moment I drive in for service, obtaining any extra needed parts. It’s always a positive enlightening experience. Carol in service is especially attentive to my needs, she does what she promises and always gets it right the first time. It’s a relief to receive such impeccable service and attention from Carol and team. I would be lost without my driving machine and they do what’s best to keep it purring! Thanks Carol and team for making my experience complete and consistent.

Came in for a recall, during construction and renovation and they my service manager jose set me up in an office in back so i can work while they were fixing my car… super quick, efficient and as always i love my bmw and service

Excellent service, friendly staff, easy to schedule appointment time.

skilled. efficient. friendly. professional.

Very relaxing for waiting, staff is always friendly.

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Always gets me in and out quickly, work always done well

BMW Fort Myers has the best Service Team we have ever encountered for a car dealership. The Service manager Steve is exceptional which is logical when you consider he has been with them over 20 years. The service team alone will keep us coming back

I had an oil change and brake line flush. I waited for the vehicle and they were complete when they said they were going to be. Employees were all professional and courteous.

Great service.

Courteous and thorough service for recalls plus the detailed my car! And my coffee latte was delicious!!

BMW is a high end vehicle brand. It is well engineered. Although it maintains itself; like anything of value, it requires “proper” periodic care. This dealership is the place to go for such care. Why; they get to know you and your vehicle, they care for both. It the best ran dealership I’ve ever done business with. It’s

Always been satisfied with the service at this dealership. I own other BMW vehicles out of this state and do not get the same treatment as what I have experienced with this dealership. They do the work requested and do not put high pressure sales to upswell you on other services. Keep up the good work.

Stopped by the dealer today to see how much my 2016 X3 was worth on trade and left with a New 2022 X3 in its place. Easiest car buying experience I have ever had.

My experience was fast and pressure free, so fun! They even provided me with a free bag of swag - - ha ha

My service advisor, Tom Simmons was fantastic. He arranged a rental car and kept me informed of my service progress. The service department performed all repairs and even a recall repair. The vehicle was perfect when I received it and was freshly washed. Many, many thanks for everything, especially considering this was a few days before Christmas. C. Walsh, Cape Coral, FL.

We just moved in the area, so, it was my first time there. Carol, my new service advisor, was jovial, attentive and rapid in her execution. Over all very happy with the result. Warning, you will see me again.

I had a cracked rim which was taken care of very professionally by Carol. While they didn't have the rim in stock, they provided a loaner and regular updates. This was my first time at BMW Ft Myers and I am very pleased.

Service was done very efficiently and in a timely manner.

Check engine light came on, car went into limp mode. I was leaving for X-mas in two days. Tom got me in and out in those two days, even though they were backed up. Excellent service! Tom and Ken are awesome!

General overall inspection of vehicle.

Professional service dept and excellent customer service! Carol is service dept the best:)

Engine overheated on trip. Dropped car by the dealership for diagnostics and repair. Matt Bell was very helpful in helping us to find a rental car so we could reach our destination. Repairs were completed within 24 hours. Very happy with the customer service.

Jordan, our sales rep and Bill our finance manager, were both knowledgeable and efficient, answered all of our questions during and after the sales process. Thank you BMW FORT MYERS!

Driver car seat did not move forward. I have to wait a little longer for parts but they gave me a loaner car right away. The part came and they promptly installed it. Carol was very kind during the process.

The service was excellent. They took my car right on time, reviewed all the details and had it finished in less than an hour - just like they said. They washed and vacuumed the car as well. The waiting area is very pleasant - it was a great experience

We had a flat tire on saturday night and because of the run flats we were able to get it to the Ft Myers dealer. We left it in the parking lot and put the keys in the drop box . Monday morning early we got a call about the work needed and by 1 PM the car was ready with a new tire. Very friendly, efficient service group.

Service department resolved all issues very quickly and accommodated with vehicle return to my house within three hours after receiving car by towing service. Amazing

Everything! The store is nice the sales people are very nice and very helpful and the store manger is the best!

Tom took great care of me. I see him nearly every time I have service done on my cars. Never a disappointment with him. Great job!

Break in service.

Super professional and friendly. Joe, John, Alberto and Jose are amazing!

The customer service is always top notch. Everyone is helpful, knowledgeable, and friendly.

I have been a BMW client for 20 years. Beyond have 'the ultimate driving experience', the service team is always amazing. Jose has been my service advisor for the past 2+ cars. He is an exceptional representative and is a client advocate.

Good

Oil change and review of electronics

Everything was great just wish it was faster

Great service as always. Thank you

Jose my service advisor is exceptional. He always goes above and beyond to make my experience effortless.

On time. Good job.

Very helpful staff. They kept me informed every step of the way. very friendly.

Great experience overall at BMW of Ft Myers! Our service advisor Jose Fonseca was great! Even though there are other BMW dealers closer to us, we will continue to use this dealership!

Always appreciate the service dept. Always greeted with a smile and a hello. BMW knows how to treat you like family.

Such a wonderful and easy process with Julian from start to finish. He was incredibly professional and willing to help even after the sale! I would recommend my friends and family to purchase through them any day!

Every one but the girl in parts(the one with tattoos) was very friendly and helpful. My service advisor was quick to get me in and was very friendly. Its all about relationships and making the customer feel like you care. Grate dealership.

Perfect Service and extremely efficient

Nice personell, good work on my BMW 328i, clean car outside and inside and now the wagon goes very nice, thank you BMW Fort Myers.

I am always very pleased with the service provided at BMW of Ft Myers. The staff is very knowledgeable and keeps you informed about the status of your vehicle. Outstanding service and professional service representative brings me back for over 20 years!!

Excellent service and Mr. Tom Simmons super advisor. I definitely recommend BMW of Fort Myers to anyone.

Car was hesitating at starting, thought it was a fault in the starter system. Service diagnosed as a faulty battery and it was covered under warranty.

Carol is professional, friendly and takes care of all my service needs! Everyone in the service department went out of their way to make my visit a pleasant one. They keep my car in top condition!

Mike Arrison was great to work with. He made the process easy and enjoyable. No high-pressure tactics just straightforward and to the point. I am using this car for Real Estate at #DomainRealty and everyone loved it when I showed them my new BMW. I would recommend #FORTMYERSBMW and recommend that you ask for #MikeArrison.

Prompt and polite. Replaced recalled driver airbag. They even washed it before I picked it up.

My service guy is right on top of everything. The service is Great.

Excellent, professional, timely, competent, and timely service provided.

Everything went well and was very professional done and organized

Very professional and arranged free rental car and also cleaned inside and out, replaced wiper blades and battery in key fob and filled the gas tank. All with no charge under my lease warranty.

Matt was very helpful and accommodating!

Carol was amazing!

Needed the oil change to be done quickly and they accommodated me. A very friendly and courteous staff

Carol is a great service advisor, the service dept is prompt and efficient

The diagnosis and service was fast and accurate. Matthew Bell was kind and explicit, very good job. Thank you so much!!!

Everyone is very kind and courteous. It was an inconvenience however that you no longer have car loaners.

Excellent experience And highly recommended!

Great service dept. great communicators too

We had a great experience with John Findley and BMW of Ft Myers in buying our M550iX. They had what we wanted and John made the whole process as seamless as possible, a great experience. I could not have asked for better service. John was very professional and knowledgeable. I recommend BMW, John Findley and BMW of Ft Myers very highly and have already spoked to friends of what a great experience we had. Besides they even had a bowl of water ready for our dog! a TEN.

Always a good experience being their. Chad swindle is always great with me

Great job team!!!!

We had complete Permaplate service!

I put purchased my vehicle through BMW of Ft Myers and they've services the vehicle every time it was due for maintenance.Good service and very professional. Was slightly upset when I found out that the OEM Mann engine air filter , which I was charged $119.95 , cost $17-$21 at any parts supply store,even less online, and can be replaced in under 60 seconds... I understand BMW has to make money but charging 6X the cost of a part that has miniscule labor involved was a little off putting to say the least.. Lesson learned... I'll replace the engine/ Cabin air filters myself in the future and save myself $100...

Looking to trade my Tesla, I came to BMW in search for a new vehicle. As a first time customer to BMW, the experience I had as a customer was achieved by a team of sales representatives, particularly Jordan and the sales manager. Although there was a slight hiccup on waiting to see the vehicle, they made it up the following day to answer questions and accommodating to an agreement that met my expectations to purchase the vehicle. They went above and beyond and I look forward to the continuing service.

Chad is great in service

My first service adviser always makes you wait. This is like the second or third time he has done that to me. This time for 30 minutes before you even fill out paperwork to begin the service. I had enough, and spoke to another service adviser, who was great. He got the paperwork filled out and got me a loaner car in 5 minutes. Why they don’t do something about the other guy I don’t understand.

Excellent service as always. Carol Berger is top notch

Carol is great. She always takes great care of my wife Mary, me and our 2 BMWs.

Worked with Tom in the service department on receiving service for a replacement washer fluid pump. I was most impressed with the timeliness of the service. He was professional, accommodated us with a loner despite limited services and kept me informed on the work. The service was also completed well before schedule and Tom ensured we received all discounts available. I would recommend BMW Ft Myers to other customers for their professionalism and courtesy.

Very nice experience. My first at this dealership.

Tom always takes care of you a BMW of Ft Myers Service, he values your time and gets you in and out of the dealership without delay or hassle.

Great experience! My Service Advisor Chad kept me informed and was very helpful throughout the process.

It was a very positive experience. My only issue was with the charges for the rental however it was taken care by the service advisor

The service Edvisor was very professional and helpful. I will recommend Bmw of ft Myers to friends and family.

I brought my car in to have it serviced and a part replaced. I was treated wonderfully. Thank you BMW for taking good care of me. Kellie Hernandez

My vehicle needed work for resetting of the tire pressure control, servicing of the a/c and adjustment of the rear a/c vent control. As always, Carol Berger and the service team took great care of me and resolved the issues quickly. Thank you BMW of Fort Myers!

I had problems with my coolant system on my M5. BMW Ft Myers diagnosed the issue and fixed it very quickly. Reasonable price. Excellent customer service and great service quality.

The service was good, prompt and car clean when returned. My suggestion is for when clients arrive; there are plenty of young kids hanging out to help you, but they don't. Know one greeted me, asked me if I had been there before, explained where to go, who would handle my ride to the airport, generally I felt out of place, instead of welcome. The same thing happened when I came back to pick up my car. I got out of the Uber ride, and no one greeted me, I stood around for a couple of minutes and then went to ask one of the young men hanging out, they also seemed somewhat confused. I had to go inside and ask someone sitting at the desk where I go to get my keys and car. They pointed to the desk, no verbal Hello, how can I help you? I suppose I can try Sarrasota's dealership, the car was taken good care of, I did not feel welcome. The person who drove me to the airport, was very friendly, and drove exceptionally well, he gets an A. The rest of the floor staff gets a D.

Tom is the best!

Angelina made my experience a good one! Thank you!

Thanks to Carol B for the quick response.

I have been using Jose Fonseca as my service representative for many years and he is the best!

This Review is long, but Necessary! Please specifically ask for Carl! He is absolutely awesome! 3 months ago my husband and I went in to look at an X6. We walked in and met with Patrick, another salesman. This man did not give us the time of day! He wouldn't allow the keys out of his hand while looking at the vehicle. He was very condescending and acted as though we couldn't "afford" the car. Little did he know we were paying cash for the car! He couldn't answer any questions we had or at best simply didn't want too! When my husband got so offended by this mans actions, he said let's go, we will go to another dealer. We get in our new Mercedes Amg and all of a sudden Patrick's demeanor changed! He all but ran to our car to then try to talk to us! My husband clearly at that point did not give HIM the time of day! A few days later we decided to go back in (as no other dealers had what I wanted) but when we went in, we made it clear that we DID NOT want to deal with Patrick and would like someone knowledgeable and someone that could actually answer our questions. Carl came out to help us. We were so thankful that we decided to give BMW of Ft. Myers a second chance! They have a true asset in Carl! He helped us through the ordering process, kept in touch while the vehicle was in production, kept us up to date on delivery of vehicle and simply gave us TOP NOTCH service! He has been able to answer every single question we've had, and if he didn't know an answer, he found out right away and got back to us immediately! Thank you Carl, for such a wonderful car buying experience! Now, off to drive my X6 M50i!!!

We are very impressed with everyone at this dealership. Our salesman, Jordan Knight was attentive, informed, and followed through. Alberto Ramos in Finance, made the process go very well and quickly! Syed Madni, sales manager oversaw our process with care. Great Job!!! We love our new car! Thank you

Awesome service very friendly people. I would definitely recommend buying a car from here.

Extremely friendly staff and very helpful

Knowledgeable staff, accommodating, clear communication.

They are very professional fast friendly and accommodating. They made a trip I did not want to make very pleasant. Thank you BMW of Fort Myers

Carol & Chad in service are the best. Very patient with us & our insurance company. Plus took great care of my car!

Carol Berger is an amazing sales advisor.. she took care of us way above expectations. Carol went above and beyond to make sure we had the best price, best deal and even a loaner car. We really appreciate you. Your one of the best employees there! Thank you again for everything you helped me with on my 2017 M3 Sedan :)

BMW Fort Myers takes a car service department to another level. My service writer Chad is amazing and is great at communication. The technicians are very skilled and knowledgeable and fix my car's problems correctly the first time. The facilities are beautiful and the customer waiting area is comfortable and stocked with drinks and snacks, they even have a business center with private rooms to work.

Excellent, Troy & Joe in sales, Chad in service all top notch.

My experience was very good. Scott and Steve did a fantastic job in the sales and reviewing all the options and how everything works.

Jose my service advisor goes above and beyond to make my experience world class

BMW was amazing from the moment I stepped on the lot, until I drove my new BMW home. Julian was a wonderful salesman, he answered all my questions and was very professional. As a female, it was nice to be treated w respect and equal to the male customers. Thanks so much BMW, I definitely recommend your dealership to anyone looking for a new or new to them vehicle!!

Patrick Menard, our agent is excellent. ASK FOR PATRICK.

Everyone one very good to work with, would definitely Buy from them again

Easiest buying experience ever. Scott was a knowledgeable and expert salesperson. The whole process from test drive, pricing and paperwork was relatively quick and thorough.

Excellent customer service as usual . Jose Fonseca is the Best!

Service advisor is a professional and values his customers.

Top notch professional service representative who is always attentive and extremely helpful in making important decisions regarding necessary service for my 650i.

Very fast and friendly service. The kid who checked my car in was very nice and my service advisor, Tom, as always was great and very thorough. Also, my car was nice and clean when i picked it up.

From the moment I pulled in to the moment I pulled out I experienced great customer service. Would highly recommend.

BMW of Ft. Myers always does a great job servicing my cars. Carol Berger is a great Service Advisor. They are a very professional group.

Very professional and efficient. Excellent service

I continue to be extremely satisfied with the professionalism and attention provided to me as a long time BMW owner.

Automobile serviced due to airbag light on and requires service light on.

Walt and Alberto were great and made the process smooth and understandable!

Found a really great car. We were looking and weren't sure if we'd buy right away, but the selection was large and the salesperson was so nice, we went ahead and did it. Will definitely go back to this dealership.

Always helpful, and courteous.

Purchased new BMW X5 from BMW of Fort Myers and it was probably the best purchase experience I?ve ever had. Salesperson Carl was great as was the business manager. Fair and transparent pricing including my trade in.

From entering the dealership to taking my new car home, the experience was great.

Jeremy Heineken was terrific, very knowledgeable and wants to make sure that you have a great experience.

I always find buying a car very stressful, but Joe Weidenfeller made the process go smoothly.

Everyone is so nice and the service is always amazing.

Joe Weidenfeller was wonderful! Full of knowledge and made my leasing experience smooth and easy.

The process was easy! Scott was extremely helpful.

Awesome job as always... Chad our service advisor always goes above and beyond thank you again sir...

The service at this dealership is professional, personal and top notch. Everyone works hard to make buying a car (usually a frustrating several hours) at least a tolerable experience. Thanks Mike! Love ya!

Tom Simmons always gives me a great service. the car wash crew let us down as they soiled the carpet in several areas and broke the seat glide cover on the passenger side. Tom got them to spot clean the carpets.

I was greeted promptly on arrival, which was quickly followed by write-up of my car service needs. Car was finished in 1 1/2 hours and returned to me nice and clean.

Courteous, got a great deal on a new BMW, very efficient

I was welcomed inside and made to feel comfortable in waiting areas. Coffee and/ or water were offered. Very fair and reasonable cost in service department. My little red BMW convertible was so pretty when the valet brought it up.

Outstanding from beginning to end. Knowledgeable, professional, patient. I'll recommend others for certain.

Outstanding customer service. Advisor Carol is the best

Outstanding customer service. Advisor Carol is the best

They are also very helpful, caring, generous and accommodating. Joe our sales rep is fabulous. Alberto is the most delightful finance rep. He takes care of repeat customers.

Had a wonderful experience purchasing my used car from BMW of Ft. Myers!! Came down from Sarasota to work with a great sales person, Joel Brown. Joel and his manager, Syed Madni continued to be in contact with me as we awaited my new to me delivery. Great success in the end!! I highly recommend this dealership!!! Thank-you!!!

Fantastic to work with and very helpful great coffee too

The sales Rep Joe W is absolutely awesome. He’s really knows how to make your experience very easy and pleasurable. Alberto our finance rep is perfect for his job. He is very knowledgeable and so very helpful. He guided us in every step of our purchase. They are the most courteous people. We love them. We will always come back for all our future purchases. They are always so friendly and caring and understanding.

Pleasant experience and no high pressure sales tactics

I was so happy about the service that I received. Thanks to Carol and the crew.

No pressure vehicle shopping experience . Jarod made the process simple

The service is excellent. Great Atmosphere

Another great experience at BMW Ft Myers shopping for my new vehicle. 👍🏻

everyone at the dealership was extremely helpful, especially the sales person Joel Brown he was on top of everything from the start to the finish of my experience. I would highly recommend this dealership to anyone interested in getting a new / used car

I had the BEST experience at this dealership. This was my first big car purchase, and I felt well educated and well equipped in buying my car. They took car of every aspect to ensure my experience was truly VIP.

Jose Fonseca is always very helpful. Definitely recommend him.

It?s was a very nice experience and we enjoyed working with Scott Ruby

excellent and very professional service

I was unable to bring car myself so I took advantage of a coupon for free pick-up and return of my vehicle. Excellent all around.

The service is prompt and thorough. Service manager, Tim, is very helpful.

Fantastic experience! Not a typical car dealership with wolf-like sales tactics from hungry salesmen waiting to attack their prey. Very relaxed atmosphere and friendly. Salesman and the BMW Genius showed us the car, explained the fantastic features, and let us test drive the car without any pressure. This combination resulted in us buying the car. Kyle McPherson (sales), Steve Williams (Genius Rep) and Roberto (finance) were 10 out of 10. Excellent experience!

My car needed service - and of course, it happened late in the day --- the Saturday right before Easter Sunday after most of the BMW Team had left ---- but not all! Ryan was the first to offer assistance and when he couldn't fix it, he called those who could. Thankfully, they were still there and they came , confirmed the issue, said they needed to keep the car and offered me a loaner until my car was ready a few days later. Super Service! Super BMW Team! Can't thank them enough!

Jose, the service manager is awesome. Always great work and service there.

It was a great experience from the moment I walked in the door until I picked up my car earlier today.

Jose, in service, The Best!! Professional and friendly!

This was the best experience I ever had when buying a car and first time buying a BMW. I would recommend this BMW dealership over any dealership in the area.

Carl Antoine did everything to make my leasing a 330i a very enjoyable experience

Very good buying process from sales and finance team.

We had a great experience purchasing our car. The entire process was great and we got the best price ( yep, we shopped!). Thanks Pat for keeping us informed from order to delivery.

Joel was a wonderful, professional man. He was just and easy guy to talk to, and was not high pressure!

Service manager Jose is always very good on making sure our BMW is in perfect shape.

Service was a s expected and had no issues with the process.

Not only were all the staff so friendly and helpful, they really went out of their way to help us. My car had a repair issue taken care of by our service Advisor Jose Fonseca and also had my oil changed. I am super grateful to this dealership and will be back to do anything else needed in the life of my car.

I have my car serviced every time by Scott Miller. By far my best auto-mechanic in my lifetime. He takes care of my 528e 1987 with great care. Carol Berger is truly a sweetheart of a lady who takes pride in getting you in out with a loaner everytime. Both work great together as a team. Awesome job guys.

I had my car in for its 20,000 mile service. I was in and out within an hour and a half and they seem to be extremely efficient. And I was happy to drive home and a freshly washed car.

Great service, love the location and Tom our service pro.

Julian was very great to work with. Good followup without being pushy. Good and friendly customer service throughout the dealership.

Jose Fonseca is very helpful! He is always able to schedule me in at as good time. I LMP salud thankful for they?re good mechanical work.

Tom, the service manager was great. I onlly needed the vehicle looked at for a strong gasoline smell

We worked w/ Jeremy and he was very professional and found ways to help us that we had not thought of before we got there.

I took my 335i hardtop convertible into service to check on a slow rear tire leak. My mechanic Jay was very thorough in identifying the issue. A new tire was ordered and I came back in 3 days to have it installed. Carol was my service rep and she was extremely helpful and professional. The most outstanding thing happened after tire was removed from the rim. Jay came and got me from the waiting room and showed me what had happened inside the tire and how to address going forward. He didn't have to do this, but he cared and took the extra time to educate me on property care and tire pressure. You just don't see this type of service anywhere today. Hats off to these great folks at Fort Myers BMW.

On time, good performance

Very pleased with my service appointment, had a recall on BMW 128I, was taken care in shorter period of time than expected. Staff was very professional and friendly.

Milan Stanisic did an amazing job with my purchase of my new X-6M Competition. I would definitely buy my next BMW from Milan.

Always a great experience. Only place I will take my car for aervice

We all have stories of bad sales experience, and sadly that is what we talk about most. This is NOT one of those, the opposite thankfully!! This is not the first time I have done business at BMW FM, and It comes down to the people, the process and then the cars. Joe Weidenfeller has been putting up with me for years - which says something there for the dealer - and knows how to get it done. Years ago he told me not to do a deal, and it was going to cost him $$. Just proves there honest and good people in the industry. I also appreciate being able to sit down with Troy Arch and work through the numbers. There are no games, it?s just business and he treats it that way, with respect for time, a very much shrinking commodity these days. Regardless, I have and will continue to recommend Joe, Troy and BMW FM. The cars are great, the people and the service are even better!

Thank you Carl and the management team at BMW of Fort Myers for my wonder experience and the simplicity of my new BMW transaction. Your guys are great!! You made my wife and I feel welcome and we were greeted by everyone. All I can say is that I have not had a better car buying experience ever!!!! Thank you BMW of Fort Myers--I am loving my new 2021 BMW 740I

Service advisor Tom was excellent. On time as scheduled.

This was definitely the easiest car buying experience I've ever had. If I had a question, a friendly and knowledgeable associate Milan was always available to answer it. It was easy and everything went as planned. I would definitely go with BMW of Fort Myers again and would recommend it to anyone.

Found my car on Cars.com. The stars aligned. BMW of Fort Myers didn't use any pressure tactics and the buying process went smoothly.

Kyle is one of the top salesman!

I can always count on Jeremy when I need something, whether it's a major concern or a simple question. His communication is always on point and I know all work is done right the first time.

Service did an excellent job finding hard-to-find parts for my ‘98 328i convertible. Jose is awesome.

First time visit for service. Very professional and friendly service. Answered all questions and completed work in a timely manner.

Excellent service from the minute you pull into the parking lot! Scott Ruby went out of his way to make us feel at ease. We are thrilled with our new vehicle and will definitely be back for our next purchase or lease!

Carl, my sales person was awesome in apevery way. The process took way to long, nothing to do with Carl.

John Findley did a GREAT job getting the car I wanted delivered to Ft Myers! Awesome car and awesome buying experience. Can’t say enough about how great the people are there.

I live closer to Naples, but prefer Fort Myers BMW anyday!! Always fast and professional! Never had a issue! Brad, is my service manager... highly recommend!

Great & honest BMW service. Customers area is nice and clean, the shop is very nice as well, friendly people that treat you with respect and friendliness. One of the best BMW dealers I have visited in my 25 years plus as a BMW customer in six different cities four states. A very nice experience. My service advisor Jose Fonseca is one of the bests!

The sale rep. answered all my questions.

Everyone was very nice and professional. I would definitely come back to this dealership.

I love my new BMW! My client advisor, Chris Hockett was exceptional. He is extremely knowledgeable and courteous. If your looking for a new car, I highly recommend this dealership.

Stopped in Monday afternoon for a check engine light without an appointment. They took me right away, diagnosed a faulty sensor that would require a few hours of labor. Gave me a courtesy car for the night and texted and called that my newly washed car was ready the next day. No headaches, no hard sell, no problems. Everyone was courteous and professional. I would expect nothing less from a high end car dealer and was not disappointed

I brought my bmw in for an oil change and they assisted me right away. Jeremy was very clear and helpful.

Very good experience with Joe Weidenfeller . An awesome salesman and even better person. I have known him from VW dealership and I’m glad he was there at BMW today to help us out.

I have an oldie but goodie. 2001 330ci convertible. My convertible top stop working.. I called my service advisor Carol and she got me in asap. I was in Saturday morning 7:30 and was on my way by home by 11:30am with the top working. A fine job locating and repairing the wiring. 👍 To Oscar the my tech. Great job Ft. Myers BMW 😎🏝

I will give our team lead by john a strong compliment. he got a late day deal done in good time with minimal friction. his online and pre meeting sales efforts were clear and open, he should be commend for his cantor. I would give him top marks in all categories. he did have a bit of extra work considering the car was not prepped- including hunting down the proper floor mats. I will recommend him and the dealer ship alike.

Extremely pleasant, no pressure

Excellent customer service. Had my appointment at 1:00 and was informed it would take an hour and a half to service the car. True to their word an hour and a half later the car was ready. Thank you Tom Simmons for the excellent service.

Very nice salesman and staff. Jordan Knight was very helpful and we already recommended him to our neighbors.

All was excellent. Great experience as always. A courtesy car would have been nice though. It was an all day job, so no car was a bit of a burden.

Jose is a terrific service advisor. Knowledgeable and easy to work with.

They are there for your questions and supply answers

Repairs made on time and on budget. The whole process was very easy and customer friendly.

Julian went above and beyond w his professionalism, care, thoroughness. Made this car buying experience amazing!! So much gratitude for the personalized attention and care:)

Service experience was an 11 out of 10. Carol is professional, knowledgeable and very courteous.

on time, professional staff completed the work and car wash in one hour

very professional and accommodating. Scott was very patient and thorough.

Bought a Mini Cooper and sales madman Kyle MacPherson was great to deal with. Kudos to the finance guy as well. Thank You!

This is a phenomenal dealership with a very attentive staff!

The cars I get at BMW are always great, its the people that always bring me back. Joe Weidenfeller is that guy for me. He is the example of customer service, its a bonus that the cars are as fun as they are!

Jose and the BMW service team always go the extra mile.

Excellent service and service tech very nice. Enjoyed being there

Fast and efficient service. Day in for service...next day, out and repaired.😁

Made a purchase on 1-14,very friendly personnel,especially my salesman Patrick Menard. No pressure to purchase,was shown as many vehicles that were in my price range as i wanted to see,again with no hassle to go out of my range.Been driving the car now for 10 days and couldn’t be more satisfied, it really is “The ultimate driving machine”!

Carol is the best advisor ever. She is so accommodating and helpful. I don’t know what I would do without her. She remembers my son she remembers that he likes to play baseball. She really remembers the personal touch.

Carol is the best advisor ever. She is so accommodating and helpful. I don?t know what I would do without her. She remembers my son she remembers that he likes to play baseball. She really remember the personal touch.

Courteous and informative assistance about new 2021 BMW models

Thank you so much to Mike Arrison!!! He is super informative and provided me with a very personalized experience!!!!! He is awesome and very patient !!!!!!!!

Jose Fonseca goes above and beyond customer service. My vehicle was serviced in a timely manner and they did it right the first time. They always provide excellent service and always walk out of there satisfied. I would definitely recommend BMW of Fort Myers for all of your BMW needs!

My service advisor, Carol is wonderful. She took such good care of me.

Excellent service provided by Bmw Fort Myer. Service Associate Jose Fonseca always provided us with exceptional customer care.

Late December, 2020. Where are the masks on employees and customers? I was told that not required unless customer wears a mask. Needed a replacement tire. Not notified and called only to find that the tire was in the day after I was there for an oil change, one week earlier. Why not contacted? 20 rings on the service phone before it was picked up and I was then put on hold. Really!

Gave us complete attention. Very good service.

Nice prompt service. Very pleased, pricy but expected. The only charge I didn't understand was $46 to give work order to the shop lol.

My husband and I just purchased a new X4. We went in the end of November and was introduced to Patrick our salesman. We, with the help of Patrick and Steve, built our own and they ordered. We picked up our new X4 Saturday. This is the 8th BMW we have purchased but first time here as we're from Illinois. Best experience ever. Thank you Patrick and Steve for all your help and knowledge.

They treat everybody with respect and are very friendly

Our service team manager Tom Simmons and his crew gave me great service and work Thank you

We visited several other luxury car dealers before stopping at Fort Myers BMW. There was no comparison. From the time we stepped into the show room until the moment we left with our new suv the service and professionalism were outstanding. Everyone we met went out of there way to be helpful. Also I love the car.

Great service department. They treat you like gold.

Excellent salesman and friendly staff.

Excellent dealership. Be sure to see Milan if you need something special.

I was not impressed with finance and negotiations.

Excellent Service Department. I have not yet purchased a Car from BMW of Fort Myers but I am sure the sales staff will be as good.

Great time of repair. Got nice x4 as loaner with only 300 miles.

Nice folks good service and on time

I have only amazing things to say about BMW of Fort Myers, FL. Jordan Knight is the best, most kind and sincere salesperson I have ever encountered, the manager Dave, Mitch in service who drove me to the car rental place, Joe in finance, all kind to me and got me my dream car and spared no time. I am beyond thrilled and smiling ear to ear, they were very sweet to me traveling alone and just having moved from NY. So happy!!

Great service. Tom Simmons is an awesome advisor.

My regular service advisor wasn?t in but Jeremy took care of me in his place and did a great job of communicating.

Would not purchase a BMW from anywhere else. Every part of the process of purchasing/leasing is seamless and my service rep has been seamless.

I appreciated the low pressure sales approach I received from Chris Hockett. The insured every step of the process was done thoroughly and without any issues.

Always a pleasant experience. Tom Simmons is a great advisor!

The team at BMW Fort Myers was amazing. They provided a loaner car when my service was taking longer than expected. They are always polite and considerate.

Clean receiving area and nice lounge. I had the yearly inspection performed and had to ask for a paper to find the results. I like to keep these for future reference . It is nice to have a record of the brake wear, fliuid levels, any possible future problems.

Very nice, professional dealership. The work was completed faster than expected.

Excellent service. Everyone I worked with was pleasant and interacted with me in a friendly manner and a valuable customer. Outstanding waiting room facility.

The sales team always make it easy and the service team (Jose) are the best. Five Star!

It was a very positive experience. My service writer was great .

Kyle was a real pleasure to work with-No pressure whatsoever.- Steve provided the best indocttrination I ever received in over 30 years of buying lots of cars

Pleasant, knowledgable and professional. I felt very comfortable, and am looking forward to a long term relationship.

was done fast and they did a good job,and they clean my car after they were done.

All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you very much!

The best service is already my place since 9 years 5 STARS especially for Tom Simmons Service Advisor very friendly

Tom Simmons was my contact person in the Service Dept. He is professional, courteous and honest.

I am in the process of buying a CPO 540i sight unseen(having it shipped to me in Va) and so far the experience has been great. Chris Hockett, my sales advisor, has done a really good job communicating and accommodating some specific requests for making sure the car is conditioned properly and cosmetically correct. I've bought a lot of cars and this process has been smooth so far.I will update after I receive the car but so far it's been a very pleasant process and Chris has been very patient with my particularity on the vehicle detail.

Thanks for your Help Great service, on time and no games., Superb vehicle.

They were very friendly and efficient. The waiting area was very comfortable. I love that they washed my car

Excellent and quick service , everyone was very polite and helpful

I just had an oil change and service check. Fast, efficient.

Very efficient and thorough....

John F. was informative and made the buying process simple.

Excellent service today as usual with a nice car wash

Great deal and great people to work with

Courteous, efficient service from Tom Simmons

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars for each of them..... Thanks again BMW of Fort Myers!

Excellent service, polite and professional.

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 at the BMW of Fort Myers and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

Quite pricey but excellent service. I have the same service advisor from the day I bought my car there. I am very happy with her.

Julian did a great job of or us. He went above and beyond any car salesman we have ever dealt with.

I had no appointment spoke to Jose and he was able to get me in. The service was done quickly and I was out in no time. Jose Customer service is an assist to BMW and should be commended for it.

The best experience from Paul to the financial office . 5 out of 5 !!! BMW is the best in Fort Myers

Excellent customer service! Julian Nichifor and the finance manager we worked with are outstanding!

Very welcoming, professional and answered my questions with clear detailed answers.

Price was the reason I purchased from Fort Myers BMW.

Excellent. In and out fast! I had a damaged tire and needed the car fixed fast. They delivered!

Had a great experience! Was shown all the different options I had and was allowed time to make my decision without being pushed

Service department is great. Carol is always a genuine pleasure to deal with. She makes sure my cars are taken care of quickly and professionally.

I am very satisfied with the purchase and Chevy Cruze 2015 I bought 20 days ago at BMW of Fort Myers. I especially want to thank to the car seller Milan who was very helpful and cooperative making the process easy and fast.

I am very satisfied with the purchase I made 20 days ago at BMW of Fort Myers. I especially want to thank to seller Milan who was very helpful and cooperative making the process easy and fast.

Walt and Ivan made the buying process as smooth as that process can go. I can?t say enough about Ivan, our genius. He was willing to spend as much time as necessary to explain all the technology on my new BMW.

My repair was done in a timely manner. Staff was professional and courteous.

Professional team that treats customers respectively. I was not satisfied taking my 2020 BMW In for brake light replacement. After 2.5 hours I was told that they did not have that light assembly in stock and they would have to order it. I would think they should have known that when I arrived for my appointment rather than have me waste 2.5 hours.

Very helpful and courtesy service.Tom was very helpful as always

Excellent ,work was done timely and very thoroughly

Best of the best! My service advisor and all staff are professional and courteous. Always explain what they did and how it will affect my vehicle Thank you.

Serviced my BMW here last week. Great experience!!! Dropped it off and was quickly notified my car was ready via text. Picked it up and was happy to see the car was clean and ready to go. Great service.

Chad the service rep. was great. He got me a rental car and had the repair complete the next day .

Very professional service

Was glad to see employees were wearing masks! Employees were friendly and show room and offices very clean.

Chad provides excellent customer service when I bring my X5 in for scheduled maintenance.

If ASE had a test for customer service, Ft Myers BMW would without question be in the ?Master Class?. Tom Simmons (Service Advisor) has always been able to give an estimate for repairs with no hidden fees. As anyone who has had a vehicle serviced at other dealerships knows that, hidden fees are part of the norm in the vehicle industry. This is not true at BMW FT Myers. They define precision when diagnosing a vehicle issue and will let you know if your service needs are under warrantee. At FT Myers BMW under warrantee means ?under warrantee?. Thank you BMW for always being in our corner.

The Service Department is phenomenal. My Service Advisor Jeremey H. kept me informed on the status of my vehicle. He answered or returned all calls in a timely manner. Dan the GM is a honest and stand up guy. My overall experience at this dealership was excellent.

My service representative is Chad and he does a fabulous job of going over my repairs and general maintenance.

Easy and prompt service. Personal touch by service managers.

Excellent customer service!! Prompt and great price!!

Great pricing & customer service. Milan my salesman was great to work with.

Jose and the service and parts staff at Fort Myers BMW are the Greatest. Work is done efficiently, professionally and correctly every time. I highly recommend them.

Their response was suitably restrained. They did what was appropriate for the circumstances

Jordan was our Salesman and he was extremely accommodating. He was the BEST

My salesman Milan was absolutely astounding. He made my experience such a pleasure, to the point that I had happy tears. He is knowledgeable and skilled with the vehicle. He went above and beyond by picking up the vehicle at another dealership to appease me. The finance manager Alberto was such a gentleman. He explained in detail all the questions I had and made the process very simple. I would recommend them both and the dealership to all my family and friends.

Awesome car buying experience, staff was friendly, respectful and listened to the needs that we had. Overall we had an amazing experience and a fast one too. Would recommend anyone going to BMW yo purchased their new vehicle.

We purchased our car from BMW of Fort Myers and have always received courteous and professional service from them. We recently had a recurring and difficult to diagnose electronic issue and BMW of Fort Myers kept the car over the weekend to duplicate the problem, kept us apprised of progress throughout and finally resolved the problem. We were provided a loaner while the car was in the shop. Excellent service.

Easy to schedule for service. Service is prompt and professional.

Friendly professional people in a comfortable environment

EXPERIENCED TEAM APPROACH TO CUSTOMER SATISFACTION.

Required emergency service when our car stopped working during our vacation. We were towed to the dealership and dropped the car off and left a message at the overnight drop off. Chad called the next day and had the car evaluated and repaired within a few hours. The repair was covered under the warranty. We appreciate the speed and efficiency of all the people at the dealership who assisted us during a very stressful time.

Have been a customer of Fort Myers BMW for years. Of course if you like the car you'll find a dealer, but it's the service and friendly atmosphere that keeps you loyal to that dealership. Thank you Chad!

This was my first time buying a car over the phone. Communication with the sale representative was great! Process, including transport, was easy. Bought the car on Tuesday from BMW fort Myers and car was in my driveway PA the following Monday

We were returning from a vacation when our BMW X1 stopped working in the middle of a busy road. We had our car towed to the Ft Myers BMW dealership that was closed. The car was left at the overnight drop and the dealership identified and fixed the problem within a few hours. We were very pleased and happy to have the car serviced quickly and efficiently. The repair was covered under the warranty. Thanks for the great service!!

Tom Simmons is a great service advisor great customer service.

Experience with my salesman

It was a pleasure working with John Findley. He really went above and beyond to make buying my used car easy and stress-free. I highly recommend John.

Great service from the minute I pulled in.

Went in to look at a loaner x5 and met Jorden Knight in the lot. If I was looking for a nicer, more knowledgeable, perfect for me salesman, I wouldn’t have found one. I drove out in anew x5 and couldn’t be happier. Wayne Cunningham

The service met my expectations and Jeremy helped me with everything that was necessary. He was a pleasure to work with.

We have a 15 y/o Z4, and want to keep it in excellent condition. Jose was very thorough and helpful!

Stopped by for service, and got a great trade in price, saw the 330i which was. Step up for me. Very satisfied

Leasing our new BMW was a challenge with the German factory shutdowns. But it was worth the wait. No one could have foreseen or control the issues affecting all of us. Our salesman, Carl Antoine was fantastic. Kept in touch through the whole process and was a joy to work with. Very professional. We also utilized the "BMW Genius". Steve Williams came to our house the week after we picked up our vehicle. He was truly a knowledgeable genius about everything. He explained every aspect of the amenities on our BMW. I would highly recommend this included feature with any purchase. Overall a five star rating for Fort Myers BMW!!!!

Courteous, they do the extra things that keep you coming back

We had a great experience getting our BMW X3 repaired. Jeremy did a great job explaining the repairs and the cost of them.

Great service from first contact to picking car back up.

Fast, efficient service to replace faulty battery (without an appointment). Complimentary wash/vacuum and multi-point inspection were a major plus.

Great service with Chad as usual. Always treated well.

Excellent Service Kyle. my sales person was great and Steve the technical Guru got me going. I still call him now and then for additional help

Excellent!! Best customer service! I highly recommend it.

This was my first purchase from this dealership. It was the most simple and stress-free purchase I?ve ever made.

With all that’s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

With all that?s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

very quick and reliable service and not the least my 750 is a Awesome automobile

Jeremy He is very compassionate understanding and very trustworthy. I don’t know what more I could say about him other than maybe he should be training others to be more like him thank you for employing such a wonderful person

Jose Fonseca, my service person, was just awesome, as always. Thank you Jose.

Bought our new X3 last week from BMW of Fort Myers. The experience could not have been better. We were there for over 4 hours interacting with a number of people and all were great...and we drove off in our car the same day we bought it. This was our first experience with BMW and pretty sure it won't be the last.

Great service, the adviser are professional, the waiting area is clean and comfortable. It was a good experience.

I recently purchased a used 320i from BMW of Fort Myers. I was very pleased with my initial buying experience with Patrick; he was very professional and respectful. I also appreciated the other staff members in finance and the gentleman who went over all the features of my car before I drove away. I have had to have the car in the service department already, but it was no big deal. The service department and the people in it were so friendly and knowledgeable; when I described the problem, Jeremy knew right away what needed to be done. My car is certified pre-owned, so I was given a loaner vehicle for the day, and was not charged anything for the service. If you are considering a new or used car purchase, I would not hesitate in recommending BMW of Fort Myers.

Our salesperson, Julian Nichifor was the best! Very professional. Everyone I encountered was very helpful and friendly. Car was presented perfectly.

Very accommodating. As always, service preformed promptly and thoroughly with consideration for my time frame.

Jose Fonseca is awesome. The facility is always clean and welcoming.

Fast and flawless service!

Carol is an exceptional service advisor! She is always cheerful and very professional!

Perfect in every way. Service is fast, thorough and efficient. Jose Fonseca has never disappointed! His keeps you up to date on everything that is being done to you vehicle or that has to be done to it.

About 5 weeks ago, I lost my A/C in my car. I brought it in for service. A/C was immediately restored with a green dye in place to locate the leak. Fast forward to this week, my A/C went again. I made an appt., the A/C leak was located and was repaired within 24 hours. Super courteous, efficient service with a loaner vehicle. The staff is extremely professional! Would highly recommend this dealership for service!

Jose goes above and beyond to ensure his client's needs are taken care of on all levels. Jose has a deep understanding of the vehicles he services, quickly and accurately diagnosing any issues. Peace of mind is achievable when you?re vehicle is under his care. Thank you, Jose!

Had a wonderful buying experience with John Finley and finance manager Ivan Molina. They went above and beyond to accommodate us and get us into the best car. They both stayed well past closing time to finalize our deal. Their dedication is admirable. We couldn’t be happier with our new 528i.

Your service advisor, Tom Simmons, has provided outstanding customer service every time! It's a pleasure for me to come in.

My passenger front running flat was losing air, I brought in told the service greeter my issue. 45 minutes later he came back and said it?s ready. I asked what he did to it and he said we put air in the tire, found nothing wrong. I said I could of done that..... I brought it in because it obviously has a leak. He said do you want to see someone in service? I said yes that?s why I brought it into the ?service department?. A few minutes later Chad/Service Rep. came out and said we will address it. Sure enough they located a nail in the tire and since I had a tire warranty, tire was covered. Hour and a half later I finally had a new tire, car washed and I was able to leave. Very irritating that the service greeter was just dismissing me..... to send me on my way..... where I would be returning again to have the tire fixed, not good customer service! Thank goodness once the issue was escalated to Chad-Service he took good care of me.

Last week Thursday I had a flat tire on our 2013 BWM 128i and while it had run flats I had the vehicle towed to Ft. Myers BMW. During the meeting with the service advisor I was told that it's recommended to change tires every 5-6 years, regardless of wear. We also heard this from other so we opted to replace the entire set with new. Overall the service was very good but somewhat slow as we received the car back on Monday evening. Kudos to the dealer for price matching Costco...nice surprise and savings!

My experience with this dealership has always been a satisfactory one! My goals are always achieved with the assistance of the most knowledgeable, talented, and personable staff. Thank you for your consideration, it never goes unnoticed, and is appreciated more with every visit!

John Findley and Alberto Ramos were magnificent. I typically dread going to car dealerships, this is the first time where there was no back and forth, no unnecessary banter, the entire process from choosing, test driving and ultimately buying my car took less than 3 hours (and that was simply because they wanted to detail the vehicle). Awesome experience and one I'll be sure to remember in the future.

Great service and professionalism. I went during the COVID19 crisis and everyone who attended me was wearing a mask.

Jeremy in service is extremely knowledgeable and helpful, he made our experience perfect!

Very good service centers and very friendly service.

Carol in service was very professional and helpful. Car was washed but unsure if it was vacuumed as debris remained on the carpet. Timely completion of service.

I had two cars in last week. My service Manager, Jose Fonseca was perfect in every way and attentive to every detail.

Jose is fantastic. 4pm on a Tuesday, car started acting up on the interstate. I called him him up. He told me to bring it over, he had a loaner available. Dropped the car off, picked the loaner, and I was in and out in a jiffy. My car was ready the next afternoon! Everything covered under warranty. Far superior to the experiences I’ve had with another dealer in the area.

Jose Fonseca takes care of all my service needs, and John Findley my buying needs. Both make Fort Myers BMW the best.

This is my 3rd Z4. A true sports car! I sat in my 2020 Z4 for the first time and the rush of my 2009 Z4 went through my body. I loved it at that moment. The body of the 2020 was wider, but it still gave me that cockpit feeling. I have been waiting for this car since the day it was announced it was coming back. The heads up display was a great addition. It tells you right away when you see your speed in red! I love all the improvements BMW made! I love my car! Thank you BMW!

We bought our X5 in December 2019 from Walt at the BMW Ft Myers location. We had such a great experience. We recently took our X5 in for an oil change and it was a pleasurable experience as well. We were greeted by the service reps, spoke to Tom our service specialist and were taken to the lounge to wait for the service. We had a coffee and watched them service our car through a large viewing room. Not only was the service bay area clean, but it was a well organized. Because the vehicle was still under warranty, we had the wipers both front and back replaced and the oil changed. All we had to do was sign on the dotted line. We are very happy with the car and the exceptional service and attention we receive from BMW of Ft Myers. Valter and Lidia Medeiros.

Prompt, courteous, explained everything

Went in for maintenance and service department found other critical items that needed repair. Thankfully, I still had warranty or else I would have been out of another $1K. All items were taken care of immediately.

Amazing team here One of my best experiences buying a car ever! From my salesman Chris, Joe in the finance dept and Steve on the genius team ... I can’t say enough. Chris brought the car to my home to test drive it and Steve came to my house tonight to get my garage doors programmed. Talk about service! Thank you all for making it such a memorable and amazing experience buying my new car.

Excellent customer accommodation and service. Met my needs and time frame.

Real straight forward buying experience. Saw the car online, got the offer sheet emailed to me, discussed the line items, showed up with a check for the vehicle and was in/out in an hour. Everyone was very courteous and other than the standard "here buy some warranties you should never buy" shtick that every dealer does, there wasn't anything under handed. All in all a good car buying experience.

Tom is first class, he has been helping me for over 15 years, he calls back promptly and he keeps me informed of the progress, he goes out of his way to help, very courteous, ask for Tom Simmons

My appointment was as scheduled. Very friendly service by all employees. Accommodations were made, as there weren't any loaner vehicles available. Everything was explained by Tom. Extremely clean service center and waiting area. Highly recommend!!!

Every time I have my car serviced, it's done with a lot of attention to detail. Every time, they wash and detail may car in addition. Great dealer.

Walt our sales rep was very knowledgeable regarding vehicle.... Joe in finance was also very helpful...Steve actually came to our home and explained patiently the numerous technical features. Our only issue was the prep work of the vehicle... it was presented as washed ..but it wasn’t and we purchased the coating ...had to sit and wait while this was completed, but Walt made sure things were taken care of.

The entire staff was warm, welcoming, ... but most of all genuine... Ivan, my salesman is awesome .... he made all my requests possible. I reluctantly left a dealership which I had leased two different BMW?s.... they really made no effort to keep me.... I am so glad because I would have never realized how wonderful my experience could be at Ft Myers BMW

I got into a pot hole and blew my 21 inch tire on my 7 series. I was met and welcomed by an amazingly knowledgeable service advisor of BMW if Fort Myers. My tire was replaced in one hour. Car was Fully Sanitized for free. I was offered few loaner cars as an alternative of waiting. Really great service experience and Great facilities with full Customer comfort on the first place.

Carole Berger is personable and very knowledgeable. It?s a pleasure working with her.

We have purchased many cars, but have never been made to feel as un-pressured and appreciated as Chris Hackett made us feel. We are in businesses that require top customer service. We understand the value. Your entire staff from start to finish never wavered in making our experience the best it could be. We will be back, we will recommend your dealership, and everyone we send your way will go directly to Chris. Chris is a huge asset to your brand and operation. Thank you for a pleasant experience and a great car. See you soon, Lori & Barry

John Findley is a very professional salesman. I have used him two times now.

Everything was great from start to finish. Our salesman ,Joe, was well informed on the features of the car and answered all our questions about the car. He also informed us on the current financing incentives that made the car purchase an easy decision. I?d recommend Joe and BMW of Ft Myers to anyone looking for a quality car and quality dealership.

Very courteous and efficient service

The personnel was professional at all times. The job was performed perfectly. The price was good and fair for the service. Waited time was appropriate. They even washed and check all liquids.

Sales person Chris and financer went above and beyond to work with me. Respectful and patient while all my questions were answered. Went out of their way when they didn?t have to. I was treated like family. Easy to talk to and not pushy. Car was nicely detailed. Even dismantled the console of my trade in and retrieved two earrings that fell through the cracks. My new used car is phenomenal!

Ft Myers BMW completed task quickly and on time...

Super fast and explained everything. The whole team was awesome!

Julian Nichifor was excellent to work with! He helped me through the entire process. Highly recommend him as a sales agent.

The general manager is one of the best in the business and has a staff of highly trained and personable individuals. It didn?t feel like buying a car. It felt like sitting around with friends talking Cars. Great experience.

Everyone at dealership was professional and courteous!

Their service department is the reason I bought my last BMW at this dealership. They're professional, respectful of my time, and there's never a question if the repair demands keeping my car longer than expected, that they'll provide me a loaner car. It so deeply contrasts with my experience at the BMW dealership in Columbia, SC, which I used for over 30 years, it's like it's a completely different type of car! Even if I was still in SC full time, I would "road trip" my BMWs to Fort Myers for service regardless.

I just purchased a car from them and am beyond satisfied. Everyone I worked with, starting with my sales person Milan, were absolutely amazing. The finance gentleman was so very thorough and helpful along with the Genius Specialists Steve and Joel who did a great job of teaching me everything about my car. They definitely know and practice excellent customer service. Not someone who likes to shop for cars, I found the entire experience professional. They truly listen and they care. This was definitely the best car purchasing experience I have ever had. I give them my very highest recommendation.

We leased ur 330I sedan and could not be happier. GREAT CAR!!!

Sales agent John Findly was a pleasure to work with. He went above and beyond in helping me to select the best option for me!

John Findley is the man to hook up with at the Fort Myers BMW Previously Owned Dept. / Dealership. I got the best deal in 3 Counties, thanks to John--and the entire staff was very helpful and facilitating towards moving the process along quickly. Thanks ! Marty Stokes Sanibel, Fla.

While my title may seem to contain a contradiction, it is not. I was initially disappointed to find a chrome strip around the windshield of my several days old 430i convertible . However I was pleased with the efforts on the part of the staff to have the defect corrected immediately. There was no excuses offered and no delay in making me a happy customer.

Was taken in even before my appointment time. An estimated three hour repair took much less time which was highly appreciated. Thx!

I couldn't of been anymore proud and secured with the service and professionalism at BMW of Ft Myers. As a Sonic Automotive employee traveling in my 2018 BMW 330e from our BMW Of Monrovia Sonic location in Southern CA to see my daughter in Ft Myers, I fully intended in making BMW of Ft Myers my stop as well. Big big thanks to Ken and Jeremy in service for good looking out 💪🚘🔧🔩 The no contact service was exceptional during this unfortunate time. I knew I was going to be in good hands not just from the Sonic Automotive family, but as a client. This is your BMW dealership Lee County and beyond ⭐⭐⭐⭐⭐