We had a great experience at BMW of Fort Myers. Chris, our sales rep went above and beyond to help us with our purchase. He was very courteous and treated us very respectfully. He went over all the functions/APPS in the car, to help us transition from one brand to BMW. We couldn't' be happier with our new BMW X7!!!

My wife and I came to purchase a CPO BMW X3, and were immediately attended to by Jordan. He was exceptionally professional and very polite. No drama at all, and Bill in finance was also very professional and polite. Overall we are very pleased.

After my last time buying a car I was not looking forward to doing it again. I had a great experience this time and both Kyle and Bob were great to work with.

Will always give Carol 5 stars! She always takes care of my Z3 when I come in or have any problem over the phone! Hands down the best service advisor at BMW of Ft Myers ☻

Excellent experience And highly recommended!

We were very happy with our purchase experience at BMW of Fort Myers and especially with John Findlay. Everything was handled in an efficient, professional and friendly manner. In this time of shortages, they had inventory and the car we wanted. From start to finish everything went smoothly and they were very good on price. John was very easy to deal with and he knew his stuff so there wasn't any "I'll get back to you ....". In short I couldn't have asked for a better or less complicated experience. I'd recommend BMW, John and BMW of Ft Myers to any friend unreservedly. Besides, threy even had a bowl of water for our dog!

We had a great experience with John Findley and BMW of Ft Myers in buying our M550iX. They had what we wanted and John made the whole process as seamless as possible, a great experience. I could not have asked for better service. John was very professional and knowledgeable. I recommend BMW, John Findley and BMW of Ft Myers very highly and have already spoked to friends of what a great experience we had. Besides they even had a bowl of water ready for our dog! a TEN.

Chris was very pleasant to deal with. Very smooth and easy transaction. Came through as promised. My car actually arrived ahead of schedule. I have been dealing with this dealership for many years and will continue to do so. Thank you Chris.

Joel and Alberto were able to answer all of my questions quickly and completely. Joel made sure I got all the features I was looking for under my budget. Alberto helped me get the financials laid out and wrapped up better than any dealer I've been to before. Definitely recommend seeing them for a car.

Recently purchased a BMW M340i. I had a great overall experience from the entire staff. My salesman Joel was very accommodating and knowledgeable. I highly recommend BMW of Fort Myers and especially Joel!

Looking to trade my Tesla, I came to BMW in search for a new vehicle. As a first time customer to BMW, the experience I had as a customer was achieved by a team of sales representatives, particularly Jordan and the sales manager. Although there was a slight hiccup on waiting to see the vehicle, they made it up the following day to answer questions and accommodating to an agreement that met my expectations to purchase the vehicle. They went above and beyond and I look forward to the continuing service.

First, I would like to say I have always been a mercedes man. I came in just to look around and happy to say due to the great and friendly service I receive from Jordan and the Manager Syed I am a changed man. My wife is also a Mercedes lady and now has her eyes on an X3. We will be back for her next vehicle this year. The level of service was unmatched.

Julian the best sales person! What a great experience!! I am very thankful, easy process and the care the way you handle the sale was top notch!!! Simple you are the best!!!

I came in to check out a newly listed 2019 Dodge Challenger. I had a deal in place for a car on Carvana, but decided to check this vehicle out anyway, just in case it worked out better. Boy am I glad I did. Not only was the vehicle beautiful, but the service I got from Scott Ruby and Alberto in sales was fantastic! This was easily the best car buying experience I've ever had.

On balance, I would recommend the service department at BMW of Fort Myers, but demand a good service advisor. I ran over a curb with my 2 series, and it required a lot of work. It was assigned to Jose Fonseco, and he rarely communicated it’s me or with my insurance company. The car was with him for more a less a month, and he went on vacation without returning calls or emails. Neither my insurance company nor I had any idea what needed to be fixed on my car, when it old be ready or how much it would cost. At this time, Chad Swindle took over as the service advisor, and he was outstanding. He had the car running like new within a few days. Chad Swindle gets five stars, Jose Fonseco gets none.

Can't begin to praise BMW of Fort Myers enough. They got me in my dream car. Chris in sales was amazing, they listened to what I had in mind and made it happen. Chad in service always has a hello. I'm hardly a millionaire but they make me feel like one.

Great service and incredibly knowledgeable staff made my experience simpler than I expected!

I didn’t get a chance to go to the location. Everything went smooth over phone. It was great experience working with Scott. Thank you BMW of Fort Myers

Joe Weidenfeller did an amazing job of getting my wife her X1. It is difficult to purchase anything, let alone a car, but Joe followed us through the process and answered all our questions. He provided solutions where a potential issue might have stopped the deal and helped us navigate in a contactless way that made us feel comfortable. Kudos to BMW for having such a representative as Joe. We will buy again from Joe!!

Sorry but my wife tried to deal with Jalen, via text....not very customer oriented, If your not to respond in a timely fashion why bother to make initial contact ?? Perhaps dealing with BMW buyers has pushed his nose and standards way to high to deal with blue collar workers like us !!! Fortunately Bob Barry the sales manager got involved !! the next day I purchased the vehicle , everything went smooth as silk......they even delivered it to my house the next day, I look forward to doing business with them again !!

Hands down, the single most enjoyable experience buying a vehicle I've ever had. No pushy salesman, no haggling, no BS. Patrick was an absolute pleasure to work with and stayed way beyond closing time to ensure everything was finished and correct!! Thank you so very much, Patrick! Albi had our paperwork done and ready to sign in very short order, also stayed beyond closing time, and was a pleasure to work with as well. We had a few laughs too! This was more like being at a gathering of friends than purchasing a vehicle. If there were ten stars here to choose from, that's how many I would give them. Thank you both very very much! :-)

This Review is long, but Necessary! Please specifically ask for Carl! He is absolutely awesome! 3 months ago my husband and I went in to look at an X6. We walked in and met with Patrick, another salesman. This man did not give us the time of day! He wouldn't allow the keys out of his hand while looking at the vehicle. He was very condescending and acted as though we couldn't "afford" the car. Little did he know we were paying cash for the car! He couldn't answer any questions we had or at best simply didn't want too! When my husband got so offended by this mans actions, he said let's go, we will go to another dealer. We get in our new Mercedes Amg and all of a sudden Patrick's demeanor changed! He all but ran to our car to then try to talk to us! My husband clearly at that point did not give HIM the time of day! A few days later we decided to go back in (as no other dealers had what I wanted) but when we went in, we made it clear that we DID NOT want to deal with Patrick and would like someone knowledgeable and someone that could actually answer our questions. Carl came out to help us. We were so thankful that we decided to give BMW of Ft. Myers a second chance! They have a true asset in Carl! He helped us through the ordering process, kept in touch while the vehicle was in production, kept us up to date on delivery of vehicle and simply gave us TOP NOTCH service! He has been able to answer every single question we've had, and if he didn't know an answer, he found out right away and got back to us immediately! Thank you Carl, for such a wonderful car buying experience! Now, off to drive my X6 M50i!!!

This Dealer is truly first class with all means. This is our fourth BMW 5 series from this dealer. Sales team is outstanding as always. Sales manager Troy is honest, straight shooter, very professional along with sales associate Patrick and the finance manager. Very pleasant experience. No surprises. The service department has always been great. We will always go there.

It was great. Chris was great not just him they all did. I will definitely buy another from them.

This was the most smooth experience of leasing my car. Everyone was professional and knowledgeable. I highly recommend BMW of Fort Myers!!

The drive from Naples to Fort Myers was worth it. The pricing was fair and equitable. The entire process was handled openly and respectfully. Delivery was done on time and did not feel rushed. Thank you Jordan (sales) Troy (Sales director) and Steve (Genius delivery) Happy to refer more customers to you

Probably one of the best experiences I had ever had buying a vehicle. Joe was awesome. Financing was awesome. Just an all around great experience. In and out in 1 1/2 hours and that's even after salesman going through all the gadgets in my BMW X5. Thank you BMW of Fort Myers. You guys rock!!!

BMW of Fort Myers always impressed us. We are returning customers (5 cars). They always treat us with care and do their best. Joe our sales person is the best. Alberto the finance manager always finds us the best bank for us. Keep up the great work. I recommend you’d establishment to all I know that are in need of a car.

Excellent professional service with a no pressure sales environment. All staff were very professional and courteous to include Patrick (sales), and Bob (sales mngr). They put together an awesome deal and I will definitely be doing business here again.

Alberto (finance specialist)is the man he make my purchase process go smoothly and nicely and in the top of that he’s professional and quick. I bought a Tesla model S and I’m so satisfied with my purchase from Bmw Fort Myers they are nice people

Believe it or not, my car buying was all done within 30 mts. Eliya Watson, the internet advisor was not pushy at all and was genuine. Scott had all papers prepared and ready to begin with on the day of buying. Dignified, gentle and decent dealings, which has become a rarity with car buying experiences lately. Scott is, wonderful, caring and really empathic. Bill made the signing of papers like a breeze. I had other friends buying cars from this dealership and were highly pleased as well. All in all, I give a five star rating and recommend BMW of Fort Myers if you look forward to buying luxury cars.

We are very impressed with everyone at this dealership. Our salesman, Jordan Knight was attentive, informed, and followed through. Alberto Ramos in Finance, made the process go very well and quickly! Syed Madni, sales manager oversaw our process with care. Great Job!!! We love our new car! Thank you

I traveled over 2 hours to review and then purchase a preowned car from BMW Ft. Myers. I was in constant communication with the salesman ( Carl Antoine ) who followed up in a timely manner on my many & various questions. Carl was extremely professional which helped make buying a car a pleasurable experience. Carl’s GM Dan and their business manager Bill displayed the same professionalism which I received from Carl. I look forward for the opportunity to work with BMW Ft.Myers for our next vehicle.

Awesome service very friendly people. I would definitely recommend buying a car from here.

BMW of Ft. Myers took care of my every concern, within 3 days my car was delivered to my front door from the time I first inquired about the car.

My sales person Joel Brown my made experience of 1st time buying a BMW easy and hassle free. Car was ready for my test drive when I got there. Not pushy very knowledgeable and made me feel like I was buying a car from a friend. The finance team also did a great job and made it very simple and saved me some cash as well. Would absolutely recommend anybody in the market for one of these machines or a used car to visit Joel and BMW of Fort Myers.

Fantastic customer service! 👍

We went online made a request they called us back set an appointment same day salesman Chris was excellent was very patient looked at three different vehicles multiple different options to those vehicles decided the vehicle put a deal together the whole thing took five hours and we went out and had a nice dinner I’m sure if I have any issues Fort Myers BMW and their staff will be happy to deal with them😊😊😊😊😊

I traveled from Daytona Beach to purchase a ES 350 Lexus for my son. The BMW dealership in Ft Meyers had the best price for what I was looking for. Once I inquired online, I was contacted by Joel Brown, a salesman at the dealership. He was very honest and forthcoming about the vehicle. Once I arrived at the dealership he greeted me as if I was purchasing the most expensive BMW on the lot. I was very impressed with his knowledge and professional demeanor. All said and done, I purchased the vehicle. We have been very happy with it. Joel have checked on the vehicle several times after we purchased it to ensure everything was fine. Great service after the sale. If ever you are in the market for a BWW or any other used premium car, Joel is your guy. He will give it to you straight with no chaser.

Service Department is A-1. Chad is a helpful and honest advisor. Everyone I talked to there was polite and helpful. Service bays are super clean and organized, and you can look in there through the windows to see without getting in anyone's way. Service prices are competitive if not lower than other dealerships in southwest Florida. Definitely will return.

My wife and I could not have had a better shopping experience. Thank you Bob, Troy, and Pat for taking your valuable time to walk us through all of the features and benefits of owning a BMW; and in particular, the 5 Star and personalized service associated with purchasing a vehicle from Ft. Myers BMW. I will be more than happy to refer others to your dealership based on the excellent experience my wife and I had.

Extremely friendly staff and very helpful

From the moment we walked in the door, until we were given the keys to our new BMW X1, Julian was absolutely phenomenal! No pressure at all and the most comfortable car buying experience we've ever had. BMW Fort Myers is "the ultimate buying experience"!

Jose Fonseca and his team take extraordinary care of my vehicle each and every time I bring it in for service. My M3 comes out in pristine condition after every service, and I can’t thank the team enough.

Visited BMW of Fort Myers this past Monday from Orlando to pick up a vehicle that I inquired on and from first contact until signing and getting my keys their service was absolutely amazing and highly recommended. They took care of all my needs and concerns without blinking an eye, I will definitely be back for my next vehicle!!!! Thank you BMW of Fort Myers

I drove from Polk County, to BMW Fort Myers (2.5 hours) to do business here. Great price and great customer service. I would definitely come back for further business. I dealt with Kyle McPherson sales rep who was personable and great help. Thanks BMW Fort Myers

I have had many issues with my BMW unfortunately but Carol has made the process smooth. Carol in the service department is the epitome of exceptional customer service. Im extremely grateful for her consistent hard work every time I come in. She is the reason that in the future I will be purchasing my cars here. Thanks for all that you do Carol it’s refreshing to come across someone who still cares about her work and customer service!!

Our sales expert was Milan, he greeted us in a professional manner and unlike other dealers made us feel welcome. We explained to Milan we were looking at two different used x5 models. We test drove the first one and were amazed at the performance and we made a pretty easy decision. Milan made sure our request were completed and we couldn’t be happier. Bill was our finance manager who was also very nice and explained everything thoroughly about our financing and offered the extended warranty. I wish we could remember the gentlemen’s name but he explained the x5 in detail with my wife and she was super happy with him as well.

Knowledgeable staff, accommodating, clear communication.

Bought a beautiful X5, service was great, and we were in and out. Still the best buying experience. Carl Antoinne continues to do an amazing job. Thx BMW Fort Myers and Sonic Automotive.

Very efficient and reasonably priced. They sent me a video of the undercarriage explaining everything they saw, what they recommend and the work that they would do. It was very helpful to actually see what they were talking about without actually being there.

Customer service was excellent, always doing everything possible to meet the expectations with which the customer went to the dealer. Thanks to the personality of the seller and his charisma it was that they caught me until the achievement that I bought the car.

Tom Simmons was great as usual, everything was done prompt and as promised. only suggestion I have is when you do a complete diagnostic and new computer upload, is to inform the owner that many of the vehicles custom functions may be set back to factory default and will have to be reprogramed.

This is the second X3 I've leased from BMW of Fort Myers. The car is fantastic, and so is the service they provide. My salesman, Walt, is great - he explains everything well, and once you select the car you want, he will have a group of people working on the car and the paperwork all at the same time, so the car is yours in a matter of a couple of hours. I went back the next day to have a technology session with Steve, their "Genius" (their name for their technology experts), and Steve showed me how all of the technology in the car works and how to manage it. This car is awesome! It drives like a dream, and the car responds to voice commands, so there is no distraction in pushing buttons while you drive. It has safety features that keep you safer than ever on the road! The facility is clean, all of the people are helpful and nice, and it doesn't end when you buy your car. They are just as nice and helpful when you go there for service. This is a GREAT place to buy a car!

They are very professional fast friendly and accommodating. They made a trip I did not want to make very pleasant. Thank you BMW of Fort Myers

Hands down the easiest and most pleasant car buying experience we’ve ever had! The team at BMW of Fort Myers was so kind, knowledgeable and never pressured us while we were making a decision. If you’re in the market for a new car go visit Mike at BMW of Fort Myers.

This is my first time with BMW and they have me sold! I’m from Miami & I leased a car with Fort Myers. The customer service is 10 times better than any other dealership I went to. The person who helped me pick out my car was Chris H. I am a very busy person so we did all the paper work before I got there so it made the process way faster. I was in & out of the dealer with in an hour an a half. Very helpful & I got the car I wanted. Very happy with the choice I made.

I have been coming to BMW of Ft. Myers for years and had my vehicle serviced in multiple states and Jose in service is exceptional. When I was working and going to school and had to go to a different city for surgery, he always made sure my vehicle was running perfectly. It is rare to find someone who cares about his customers and it is not just a job to him.

Carol & Chad in service are the best. Very patient with us & our insurance company. Plus took great care of my car!

Great service great people. But you need to provide at least one Apple iPhone charger and another charging station

Absolutely excellent customer service throughout the whole buying process! I started looking for a used BMW M5 on their website and when I found one I liked I made an online inquiry. Joel Brown of the Internet Sales Department emailed me to advise that the vehicle was in stock. I made an appointment with him and then went in. Joel is extremely knowledgeable about everything BMW as well as the inventory that they have at the dealership...I have purchased many vehicles in the past and one of the things I hate is when I know more about the vehicle and its competition than the salesman sitting across from me. Joel has a way of setting you at ease and just letting you know that he is there to help you find the right vehicle. He answered all of my questions and in the end I bought a 2020 M5 Competition (they had just got it in and it wasn't even serviced yet...thanks again for the heads up Joel!!) that is absolutely awesome! Also the Finance Manager, Alberto Ramos, did an excellent job for me...I told him what I was looking for and he made it happen...very friendly very professional. Finally, Joel delivered the vehicle to me in a very professional manner and Steve went over the entire iDrive 7 infotainment system. From start to finish very smooth process... Thanks again BMW of Ft Myers

Carol Berger is an amazing sales advisor.. she took care of us way above expectations. Carol went above and beyond to make sure we had the best price, best deal and even a loaner car. We really appreciate you. Your one of the best employees there! Thank you again for everything you helped me with on my 2017 M3 Sedan :)

We recently purchased a new BMW at Fort Myers BMW. I am retired from the auto business after 30 years, so I know the car buying process better than the average consumer. We did our shopping on the internet, and considered other makes also. From our initial contact, our sales consultant John Findley, was great. We purchased the vehicle with no hassles and a great price, which is exactly the way I wanted it. At the dealership for delivery, everything was smooth and enjoyable. In addition to John, The BMW genius, business manager, parts department, and the GM were all cordial and happy. I emphasize happy because based on my experience, a happy staff means a lot. I will not hesitate to recommend all my friends to BMW of Fort Myers. Car buying is a nightmare to most people. Go here and you will actually enjoy it. Thanks. Phil

BMW Fort Myers takes a car service department to another level. My service writer Chad is amazing and is great at communication. The technicians are very skilled and knowledgeable and fix my car's problems correctly the first time. The facilities are beautiful and the customer waiting area is comfortable and stocked with drinks and snacks, they even have a business center with private rooms to work.

BMW Fort Myers takes a car service department to another level. My service writer Chad is amazing and is great at communication. The technicians are very skilled and knowledgeable and fix my car's problems correctly the first time. The facilities are beautiful and the customer waiting area is comfortable and stocked with drinks and snacks, they even have a business center with private rooms to work.

They treated me great!!

Excellent, Tom is the VERY BEST

The team at BMW of Fort Myers were outstanding. They stay after hours on a Friday evening and set me up for a follow up visit on Saturday morning. They provided us with numerous options with a no pressure approach. They simply provided intricate details about each vehicle under consideration and assisted us in arriving at our final choice. Highly recommend this dealership and team!

My husband and I have had very good experiences both times while buying our new cars at BMW of Fort Myers. The sales people, sales manager, electronic technical person and the financial manager were all very polite, helpful and pleasant. The service manager and service technicians were equally as helpful and polite. We will surely go back for a third time!

Fantastic service and experience!! I would recommend them strongly!!

I had a great experience at BMW of Fort Myers the sales man that helped me with my purchase (Patrick Menard) was very friendly, patient & knowledgeable I would highly recommend him and this dealership to any friends or family looking to purchase a used or new Bmw I love my BMW M3 Thanks guys!

Excellent, Troy & Joe in sales, Chad in service all top notch.

My experience was very good. Scott and Steve did a fantastic job in the sales and reviewing all the options and how everything works.

My husband and I were totally impressed with Jordan Knights professionalism and knowledge of the 2021 X5. I was on the fence between going back into another Mercedes or going back to BMW. Dan the sales manager worked out a great deal for us that we couldn’t refuse. Bill the finance manager made our closing smooth as well. I would definitely refer my clients and friends to work with Jordan and to purchase from BMW of Fort Myers. Job well done!! I love my new X5.

Jose my service advisor goes above and beyond to make my experience world class

Great experience! Joe, our salesman was great! It was an easy and quick process. Everyone was very nice and helpful, even the guys we were not working with. I would highly recommend buying a car from these guys!

All the staff are excellent. High praise to Jose who provided top notch customer service. They take pride in the service they give. A great group of individuals and an outstanding dealership .Thank you , Vic Pavone

Friendly, informative, quick service.

BMW was amazing from the moment I stepped on the lot, until I drove my new BMW home. Julian was a wonderful salesman, he answered all my questions and was very professional. As a female, it was nice to be treated w respect and equal to the male customers. Thanks so much BMW, I definitely recommend your dealership to anyone looking for a new or new to them vehicle!!

Patrick Menard, our agent is excellent. ASK FOR PATRICK.

Everyone one very good to work with, would definitely Buy from them again

Very pleased with my experience at BMW of Fort Myers. Mike A. in sales was a pleasure to work with and explained each aspect of the process. Very efficient and definitely recommend BMW of Fort Myers to anyone in the market for a car.

Everyone one very good to work with, would definitely Buy from them again

everybody during the buying process was professional and friendly. walt was especially patient explaining all the features on my car

I am extremely pleased with the level of customer attention and service I received from Jordan Knight of BMW of Fort Myers. Jordan made purchasing my vehicle very easy and very pleasant, he is a true professional.

I am very happy with my experience, Thank you so Much Carl Antoine and BMW as a whole. I was able to drive away in my dream car and most importantly I want to thank Carl. So much time was invested into my situation even with distance, communication and the persistence Carl displayed for me is a memory I will never forget. Thank you BMW of Ft. Myers.

Easiest buying experience ever. Scott was a knowledgeable and expert salesperson. The whole process from test drive, pricing and paperwork was relatively quick and thorough.

Excellent customer service as usual . Jose Fonseca is the Best!

Joel brown helped make it happen for me, the experience with bmw was outstanding from start to finish, even after my bank had a issue. The next day they had everything fixed up and perfect. Loving my new (used) kia from bmw of fort myers. By the way there aren't any catfish cars here! What you see in the pictures is exactly what you're getting! No games! Needless to say I think this will be where I get any future cars. Couldn't be happier!

Service Adviisor,Carol is very friendly and helpful The service experience is very good.I recommend very highly.

Fort Myers BMW is the highest quality dealership , in my opinion! My advisor Jose , Is simply the best. He truly cares and goes above and beyond to make sure everything goes smooth, whenever service or repairs are needed. I also want to thank Abdeal for dropping my car off to me , after service. I will continue to be a loyal customer , and highly recommend this Excellent BMW dealer.

What a totally first class, pleasurable purchasing experience we had from BMW Ft. Myers. Chris Hockett delivered our new X5 and patiently and thoroughly educated us pointing out its many mind boggling features. We are excited about the X5 and cannot say enough about what a GREAT place BMW of Ft. Myers is to do business.

Service advisor is a professional and values his customers.

Top notch professional service representative who is always attentive and extremely helpful in making important decisions regarding necessary service for my 650i.

BMW of Fort Myers provides excellent service in a clean and welcoming environment. I highly recommend it.

Very fast and friendly service. The kid who checked my car in was very nice and my service advisor, Tom, as always was great and very thorough. Also, my car was nice and clean when i picked it up.

From the moment I pulled in to the moment I pulled out I experienced great customer service. Would highly recommend.

BMW of Ft. Myers always does a great job servicing my cars. Carol Berger is a great Service Advisor. They are a very professional group.

Very professional and efficient. Excellent service

I continue to be extremely satisfied with the professionalism and attention provided to me as a long time BMW owner.

Automobile serviced due to airbag light on and requires service light on.

Walt and Alberto were great and made the process smooth and understandable!

Good experience expected from the brand. Thank you

Knowledge service personnel

Found a really great car. We were looking and weren't sure if we'd buy right away, but the selection was large and the salesperson was so nice, we went ahead and did it. Will definitely go back to this dealership.

Always helpful, and courteous.

Purchased new BMW X5 from BMW of Fort Myers and it was probably the best purchase experience I?ve ever had. Salesperson Carl was great as was the business manager. Fair and transparent pricing including my trade in.

Carol and Angelina always take care of my girlfriends Z3 coupe! She brought it in for the air conditioning not working and it was fixed and diagnosed correctly on the first try! She, my girlfriend, says “having air conditioning in my 21 year old BMW never felt better!” Thank you again BMW of Fort Myers! As well as Marko in the Parts Department!

I recently bought my husband a car from BMW of Ft Myers. Of all the salesmen I have dealt with recently Scott Ruby was the best. He went over and above. Very helpful and patient. Thanks Scott.

From entering the dealership to taking my new car home, the experience was great.

Excellent Service. We were traveling from Miami, Florida and noticed our car lost power and the warning system game on and made a call to the BMW Fort Myers and they instructed us to come to their location right away. We got their about closing time on Friday evening and they instructed us to be at the BMW service center at 0730 on Saturday morning. We were given outstanding communication throughout by the BMW team at the service center. Jeremy that helped us was excellent and demonstrated outstanding customer service!!! Our car was fixed within a few hours and we were back on the road. The customer service provided by the entire team was outstanding.

Tom in the service department gets 5 stars.

We purchased a used X5 recently. Our salesman, Joel, was very professional, not pushy at all, very straightforward. Good price, very clean car. We are very pleased with our purchase, and will definitely buy from them again.

Jeremy Heineken was terrific, very knowledgeable and wants to make sure that you have a great experience.

Buying a car at the Ft Myers BMW with my salesman Julian was by far the smoothest and most pleasant car buying experience I’ve truly ever had. From looking to test driving and final purchase this whole team of folks at BMW were so nice, and Julian was the best. I definitely recommend these guys!

Great team and Great service over at BMW of Fort Myers. Julian did a fantastic job making sure I was happy leaving with my new car!

Great experience getting my car serviced. In addition to routine maintenance had some questions about some of the electricians which they addressed. He also took me for a ride to show me how yo use a function i was uncertain about. All in all a great experience!!!

I always find buying a car very stressful, but Joe Weidenfeller made the process go smoothly.

Walt Rawson is an excellent salesman The process wasn't bad could have been a little faster but it's was a Saturday and they busy

Everyone is so nice and the service is always amazing.

I had the wrong dealership. They took care of me anyway and were phenomenal in their work!

Joe Weidenfeller was wonderful! Full of knowledge and made my leasing experience smooth and easy.

Great service. Chad really did a great job.

The process was easy! Scott was extremely helpful.

Awesome job as always... Chad our service advisor always goes above and beyond thank you again sir...

Chad always takes the time to make sure you are happy, satisfied, and on your way!

I worked with Chris at Fort Myers BMW! I can’t begin to express how great of an experience it was to work with him! Great salesman and is not pushy whatsoever. He took great care of me, was super patient, answered all of my questions and took the time to work with me. He explained in detail the features of my new BMW X5... from safety features, to different controls on the vehicle... he was kind, patient and so pleasant to work with! The sales managers and finance department were also a pleasure to work with... clean building, friendly team and overall WONDERFUL experience! Would highly recommend to anyone looking for a new or used car! Attention to detail is important to me...Chris and BMW made sure to meet that criteria! Very satisfying experience!!!

I have leased and purchased 8 or more different vehicles from BMW Fort Myers over the last 15 plus years and have always had a good experience. I currently own a BMW X3 M40! and picked up my new BMW M440i convertible Friday-the first car I ever built and ordered! I love both of them! My current salesman Pat Boehm has been great to work with and kept me posted on the progress of the build. The car I purchased had some minor design issues that they corrected for me and all and all, I would highly recommend BMW Fort Myers if you love BMW as much as I do. Carol and all of the team in service are great to work with too, not that you ever need service on a BMW since they are the ULTIMATE DRIVING MACHINE!

Excellent service in every aspect. The team I met were friendly, professional and experts in their craft. Mike Arriso was always quick to respond to questions, talked me through the various options and really made me feel part of the BMW family. During the discussion on finance and contract I had all the options well explained and never felt pressured. Finally the way in which the various details of the car operation were set up and explained was truly exceptional. Thank you BMW Fort Myers.

Joe Weidenfeller did an awesome job communicating with me. I flew in from North Dakota and Joe picked us up at the airport, 5 minutes later keys were in hand. Greatly appreciated top notch service~ Brad Pausch

The service at this dealership is professional, personal and top notch. Everyone works hard to make buying a car (usually a frustrating several hours) at least a tolerable experience. Thanks Mike! Love ya!

Bought a Z4 from Kyle 2 years ago and I called him to buy a second BMW: X5. Straight forward negotiations both times. Great service is being provided by BMW helping me to move forward with my decision.

Tom Simmons always gives me a great service. the car wash crew let us down as they soiled the carpet in several areas and broke the seat glide cover on the passenger side. Tom got them to spot clean the carpets.

I was greeted promptly on arrival, which was quickly followed by write-up of my car service needs. Car was finished in 1 1/2 hours and returned to me nice and clean.

Courteous, got a great deal on a new BMW, very efficient

I was welcomed inside and made to feel comfortable in waiting areas. Coffee and/ or water were offered. Very fair and reasonable cost in service department. My little red BMW convertible was so pretty when the valet brought it up.

Outstanding from beginning to end. Knowledgeable, professional, patient. I'll recommend others for certain.

Chad Swindle has always provided excellent advice and service for my 535i

Outstanding customer service. Advisor Carol is the best

Outstanding customer service. Advisor Carol is the best

They are also very helpful, caring, generous and accommodating. Joe our sales rep is fabulous. Alberto is the most delightful finance rep. He takes care of repeat customers.

Custom ordered and X3 with exactly what I wanted. Expected to see in 6-8 weeks. Received a call 3 weeks later that it was on the way. Excellent experience. Pat Boehm is the salesman to work with. He's sold me 6 BMW's over the years.

Had a wonderful experience purchasing my used car from BMW of Ft. Myers!! Came down from Sarasota to work with a great sales person, Joel Brown. Joel and his manager, Syed Madni continued to be in contact with me as we awaited my new to me delivery. Great success in the end!! I highly recommend this dealership!!! Thank-you!!!

Chad Swindle is super. As are the techs behind the scenes/

Bought a CPO BMW 530 at another dealer across the state and had multiple electronic problems with it. I brought it in to BMW ft Myers and Jeremy promised me they would make it right. It took time for parts to come in from Germany but he got everything. I highly recommend BMW of Ft Myers service department.

Great experience. Salesman was knowledgeable without being pushy. Found a car I love

Fantastic to work with and very helpful great coffee too

Everything I could expect was completed

The sales Rep Joe W is absolutely awesome. He’s really knows how to make your experience very easy and pleasurable. Alberto our finance rep is perfect for his job. He is very knowledgeable and so very helpful. He guided us in every step of our purchase. They are the most courteous people. We love them. We will always come back for all our future purchases. They are always so friendly and caring and understanding.

Pleasant experience and no high pressure sales tactics

I was treated well by the service department and they answered all my questions. My service work was done on time. Very happy with the professionalism and courtesy.

Jordan Knight is an amazing representative for your Fort Myers dealership. He is very kind and respectful. This is the second BMW we’ve purchased with his help and it is rare to meet a car salesman I wish to see twice. I look forward to buying my third BMW from him in the future.

I was so happy about the service that I received. Thanks to Carol and the crew.

Pat did his best to sell me that M6 but I explained that I need to wait until next season before I get a convertible. I'll be back Pat and I promise to be an easy sell.

No pressure vehicle shopping experience . Jarod made the process simple

The service is excellent. Great Atmosphere

Another great experience at BMW Ft Myers shopping for my new vehicle. 👍🏻

everyone at the dealership was extremely helpful, especially the sales person Joel Brown he was on top of everything from the start to the finish of my experience. I would highly recommend this dealership to anyone interested in getting a new / used car

Truly felt like VIP at this dealership. They took care of every aspect in helping me find the right vehicle for my needs. I had the absolute pleasure of working with Mr. John Findley, who helped me secure my new ride! I highly recommend this dealership and John if you are looking to purchase your next BMW.

I had the BEST experience at this dealership. This was my first big car purchase, and I felt well educated and well equipped in buying my car. They took car of every aspect to ensure my experience was truly VIP.

Great experience! Feel like part of a family here. Treated incredible.

Jose Fonseca is always very helpful. Definitely recommend him.

It?s was a very nice experience and we enjoyed working with Scott Ruby

excellent and very professional service

Yes I was desperately needing a tire put on my M2 competition. I located the tire at the dealership and was pleased to find out they could get me in the next morning for an install. When I arrived at the dealership they had all the paperwork set up and Within 90 minutes they have me down the road to burning gas. Thanks Fort Myers BMW.

Had an issue on last visit, but they made up for it and that's important to me. Will definitely be back.

Always a great experience at the service department my service advisor Chad is awesome always goes above and beyond to assist with any issues I have

I was unable to bring car myself so I took advantage of a coupon for free pick-up and return of my vehicle. Excellent all around.

We bought a late model Toyota RAV 4 from Mike Arrison. Couldn’t have asked for better service! Very knowledgeable, efficient & pleasant. Would recommend anyone looking for a car to talk to Mike & his team.

We had such a pleasant experience dealing with Milan and the Fort Myers BMW team. Their knowledge and level of professionalism was outstanding. Couldn’t be happier with the process from start to finish of the delivery of our new BMW. If your in the market for a new BMW this is the place to go.

smooth fun transaction! so pleased!

The service is prompt and thorough. Service manager, Tim, is very helpful.

Fantastic experience! Not a typical car dealership with wolf-like sales tactics from hungry salesmen waiting to attack their prey. Very relaxed atmosphere and friendly. Salesman and the BMW Genius showed us the car, explained the fantastic features, and let us test drive the car without any pressure. This combination resulted in us buying the car. Kyle McPherson (sales), Steve Williams (Genius Rep) and Roberto (finance) were 10 out of 10. Excellent experience!

My car needed service - and of course, it happened late in the day --- the Saturday right before Easter Sunday after most of the BMW Team had left ---- but not all! Ryan was the first to offer assistance and when he couldn't fix it, he called those who could. Thankfully, they were still there and they came , confirmed the issue, said they needed to keep the car and offered me a loaner until my car was ready a few days later. Super Service! Super BMW Team! Can't thank them enough!

I recently attended an event (by invitation only) at BMW of Fort Myers. They were offering a 27 point inspection for free (a $48.00 value). They also provided a free BMW Hat and food & beverages. When my car was returned to me I was told that my driver's side window was not operating. I pointed out that it had been working fine right up until I dropped my car off to their service department. I was concerned, however, w the assistance of the General Manager, Mr. Dan Moser, they provided me w a free courtesy vehicle and told me that they would take care of everything (including costs) to rectify the situation to my satisfaction. True to their word, three days later they contacted me and returned my vehicle to me w not only the window operable but some additional benefits as well. Specifically additional sensors found to be defective , now repaired. This would normally have cost almost $700. (for me : no charge !) As a matter of course, they returned my vehicle, spotlessly cleaned. The story doesn't stop there. When I left in my car, I noticed that the A/C was blowing hot air. I drove for awhile but it still would not produce cold air. I returned to the dealership and explained the situation to Mr. Tom Simmons (Service Advisor), after consulting w his Manager, they put my car back in the service bay and after a short while, they were able to determine that the A/C system was almost completely out of Freon. They refilled it w freon , recharged the A/C system. & conducted a die test. They ascertained that there must have been a minute leak. They returned the car to me. They did not charge me ! I was expecting to at least pay for the diagnostics. Needless to say, I was extremely impressed w how I was treated. I believe that they went above and beyond. I would highly recommend BMW of Fort Myers and their staff. All of my interactions w their staff including reception, greeters, service staff were most favorable. I most certainly will be bringing my car back there whenever warranted. Sincerely yours, Mark F.

Jose, the service manager is awesome. Always great work and service there.

Troy, Pat, and Alberto were awesome and made my wife feel great about our purchase. #BMWofFortMyers #SONICAutomotive

My service advisor Jeremy took good care of me. I was surprised what good service they have. Much better than the Mercedes service. Which I own both a BMW & a Mercedes. The service advisor address all my concerns and even wiped a figure print off the interior of my door. Service in 2021 doesn’t get much better than this.

It was a great experience from the moment I walked in the door until I picked up my car earlier today.

Even though I did not have a big problem, I was given an appt. quickly and my issue was considered and checked out thoroughly. I dealt with Jeremy in the Service Dept, who was excellent! I felt confident when I left that all was well!

Had car towed in as cooling system burst hose. Also had a drivetrain issue. Problems diagnosed and promptly repaired.

John Findley, my salesman, worked with me to create and order my new BMWx5. He placed the order directly with the factory and the car was delivered in less than 2 months with all of my personal specs! He and his manager pushed the project along to insure I would have it on time to go north. My experience in dealing with the entire staff was a pleasure. Everyone was friendly and helpful. There were no pushy sales pitches - quite unusual for car dealerships! I highly recommend this dealership!

Jose, in service, The Best!! Professional and friendly!

Working with Dan Moser and Walt Rawson was a wonderful experience and I am delighted with the car I purchased from BMW of Fort Myers.

I was from out of town for my husband’s funeral and my AC completely broke—mind you I had our wild two year old boy with us. I tried dealerships all throughout south Florida and no one except for this specific dealership was not only extremely professional, they were very kind and sensitive to my stressful situation. I had a 13 hour drive back to Tennessee and the thought of making that drive was giving me heart palpitations. Everyone in the service department was wonderful—especially Carol! They made sure my AC parts were overnighted so that they could ensure my car would be fixed in enough time to get back to TN. Also, they gave me a reliable loaner which I was desperate for. Grateful to have people like this during such a stressful week of my life! Thank you again!!

This was the best experience I ever had when buying a car and first time buying a BMW. I would recommend this BMW dealership over any dealership in the area.

Carl Antoine did everything to make my leasing a 330i a very enjoyable experience

Very good buying process from sales and finance team.

Great advice and service was done as discussed. Definitely use them for all my service needs and the car looked great when I picked it up.

Carl is the best!

Excellent from start to finish Pat Boehm handled everything we needed first class

We had a great experience purchasing our car. The entire process was great and we got the best price ( yep, we shopped!). Thanks Pat for keeping us informed from order to delivery.

Joel was a wonderful, professional man. He was just and easy guy to talk to, and was not high pressure!

What I appreciate the most about my service is the honesty and integrity of this dealership.

Everyone who worked there were excellent. Our new car was awesome. Chris was great. We were well instructed as to how to effectively use the amazing technology. Will recommend to friends and hope to purchase more cars in the future!

Great customer service. Chad Swindle is a pleasure to work with as he is always doing what he can to best assist us. Definitely would recommend. Have been going there for service since 2015.

Service manager Jose is always very good on making sure our BMW is in perfect shape.

Carl Antoine the salesman that helped me Lease my new 2021 BMW 3301 was excellent he cared about what I wanted and helped me make the move to my Red BMW 330i go smooth, and the Syed Madni sales manager went out of his way to make this happen and Lola & Harley love their new friends

Great customer service, great vehicle at a awesome price, my salesman was Chris, very easy negotiation, got a great deal on my 2010 Cadillac Escalade ESV Platinum, very happy with the vehicle I got. Thanks to everyone that made this buy an easy transaction.

I brought my BMW in for an oil change on 3/31... everything was smooth and seemless!! Jose my service advisor was awesome , found me some SAVINGS on my oil change , needless to say customers love that !! The check in porters also are very efficient and friendly!! Everyone is friendly and well trained in their roles!!

Service was a s expected and had no issues with the process.

Clean, professional environment. Chad Swindle is always courteous and extremely knowledgeable and seems to always have my best interest in mind.

Not only were all the staff so friendly and helpful, they really went out of their way to help us. My car had a repair issue taken care of by our service Advisor Jose Fonseca and also had my oil changed. I am super grateful to this dealership and will be back to do anything else needed in the life of my car.

We were greeted with a nice smile from the staff when we came to drop off our BMW. We had made the appointment conveniently online and for this reason it made the check in process smoother. We were able to speak to our service representative and he did an inspection on our vehicle. Upon observation of report, the car needed repairing. It was done and also did a 20,000 mile oil change. They offered a coupon (discount code) for the oil change and also suggested a new battery for my key fob. The lady who took my payment was super nice and very patient with us and our questions. We personally thanked “Jose Fonseca” for his wonderful customer service and willingness to out of his way to help us. Besides the clean building and bathroom stalls, the whole showroom was spotless. They are also super friendly, professional and kind staff all across. My car was washed and vacuumed upon pick up which was a nice touch as well. They made me and my family a huge fans and will always recommend BMW of Fort Myers! Five out five stars!

Everything went smooth and quickly.

Salesman, Jordan,, was very efficient and attentive to our needs, questions,, etc. He took the time necessary to answer our questions or consider various options. There was a problem with a stop sale order from BMW that delayed the delivery of our car for several weeks, but was neither the fault of BMW of Fort Myers nor Jordan.

After three awful experiences at three different dealerships, we finally found the car we were looking for at BMW of Fort Myers. The atmosphere was relaxed and we really appreciated that the salespeople didn't try to use any unethical or aggressive tactics to sell to us. Joel Brown was great and we recommend him for anyone looking for a car!

Seriously folks what a great place to buy a car. From start to finish no pressure. Just information that was useful for making decisions. Financing was easier than going through a fast food drive through. Love my car and loved tge experience.

Carol always takes good care of me and makes sure my car leaves the way it came in! Angelina makes the dealership such a bright place to be as well! The Parts Department always takes care of my excessive need for parts for my Z3 Coupe. 10/10

Great service and on time. I love my BMW.

Wonderful experience! Chad my service advisor was very professional and friendly. Service dept was clean and comfortable. My service tech fixed the fuse causing the issue in no time! A big shout out to Aj who did a fantastic job delivering my car to me. He made sure my black car was completely free of water drips (hate drips!) You're the best Aj! My car looked amazing!

I have my car serviced every time by Scott Miller. By far my best auto-mechanic in my lifetime. He takes care of my 528e 1987 with great care. Carol Berger is truly a sweetheart of a lady who takes pride in getting you in out with a loaner everytime. Both work great together as a team. Awesome job guys.

I had my car in for its 20,000 mile service. I was in and out within an hour and a half and they seem to be extremely efficient. And I was happy to drive home and a freshly washed car.

Great service, love the location and Tom our service pro.

Was good. Long wait for “finance office” even though we were not “financing” anything. But people were friendly and helpful.

Julian was very great to work with. Good followup without being pushy. Good and friendly customer service throughout the dealership.

Jose Fonseca is very helpful! He is always able to schedule me in at as good time. I LMP salud thankful for they?re good mechanical work.

Tom, the service manager was great. I onlly needed the vehicle looked at for a strong gasoline smell

We worked w/ Jeremy and he was very professional and found ways to help us that we had not thought of before we got there.

My service advisor, Jeremy Heinkel did a great job keeping me informed on the progress of my service and secured a loaner for me if if was going to take longer than expected. He is also personable, polite and does what it takes to get the job done. I will request him in the future for service needs.

I took my 335i hardtop convertible into service to check on a slow rear tire leak. My mechanic Jay was very thorough in identifying the issue. A new tire was ordered and I came back in 3 days to have it installed. Carol was my service rep and she was extremely helpful and professional. The most outstanding thing happened after tire was removed from the rim. Jay came and got me from the waiting room and showed me what had happened inside the tire and how to address going forward. He didn't have to do this, but he cared and took the extra time to educate me on property care and tire pressure. You just don't see this type of service anywhere today. Hats off to these great folks at Fort Myers BMW.

This is the third car our family has bought from jordan and we will purchasing another shortly.He is professional,pleasant, and very knowledgeable.He is any business /employers perfect employee..Finance was also excellent!..A business that understands how important their clients are.Thank You for the experience!

I just had found a BMW to purchase from someone other than Ft Myers BMW. I wanted a pre buy inspection on the car through BMW before I purchased it. I wasn't sure how I would be treated being I hadn't bought the car there. Not to mention that I didn't know how everything worked on the car. I couldn't believe the awesome service and welcome I had received when I arrived. They treated me if I had purchased it there. Tom was fantastic and told me the history of the car and that it was a sound purchase. He also introduced me to Steve who is a genius when it comes to navigating any of the BMW series. They kindly set me up for an appointment with him to learn so much more about this beautiful car that I would never understand by reading the book on my own. I am looking forward to doing business with them in the future for my BMW needs and would highly recommend them for your future needs. God bless.

I normally hate going to big dealerships but after my experience purchasing a used BMW here at BMW Fort Myers was phenomenal. They were the first dealership to call me within 5 minutes of my inquiry online and were not pushy at all when it came time to decide on the purchase.. very rare. Easy financing process, and great interest rate if your credit is healthy. They even filled the car up with gas, washed it and parked it out front before I drove home. Ask for Mike in online sales and Bill in financing. - Cheers

Actual good service....a rare thing.

Very easy experience, Thanks Tom!

I was from out of town and had a problem with my parking sensors. My car was still under warranty but the issue was caused by animals that chewed through wires so the expense was out of pocket. The dealer had to order parts and I got a rental car for the weekend. Overall I was pleased with response and service.

USED THE APP FOR ROAD ASSISTANCE. THE TECHNICIAN DISPATCHED WAS VERY PROFESIONAL AND CURTIOUS AND THE CUSTOMER REP VERY FRIENDLY AND ACCOMODATING

Knowledgeable, friendly staff. Not pushy. Helped make the buying process smooth (thank you Julian!)

On time, good performance

Very pleased with my service appointment, had a recall on BMW 128I, was taken care in shorter period of time than expected. Staff was very professional and friendly.

Milan Stanisic did an amazing job with my purchase of my new X-6M Competition. I would definitely buy my next BMW from Milan.

Always a great experience. Only place I will take my car for aervice

We all have stories of bad sales experience, and sadly that is what we talk about most. This is NOT one of those, the opposite thankfully!! This is not the first time I have done business at BMW FM, and It comes down to the people, the process and then the cars. Joe Weidenfeller has been putting up with me for years - which says something there for the dealer - and knows how to get it done. Years ago he told me not to do a deal, and it was going to cost him $$. Just proves there honest and good people in the industry. I also appreciate being able to sit down with Troy Arch and work through the numbers. There are no games, it?s just business and he treats it that way, with respect for time, a very much shrinking commodity these days. Regardless, I have and will continue to recommend Joe, Troy and BMW FM. The cars are great, the people and the service are even better!

Overall I had an excellent experience. My salesman Carl was polite, attentive and knowledgeable about the X5 and all its details. Carl from the first day we first chatted about X5s to the day I received the car from the dealership was a pleasure to work with and I felt genuinely cared that I had a great experience and that the car was exactly what I wanted. Because of Carl and his great customer service and transparency, I chose to take my business to him and order my X5 at BMW of Ft Myers instead of another dealership that was closer to my home. If in the future I see myself purchasing another BMW, Carl and the team at Ft Myers BMW will be the first dealership I will call.

Great service!!!

I have purchased 2 vehicles from BMW Ft Myers over the last 8 years and have used them almost exclusively to service those vehicles (of which I still own one). I have been impressed with their customer service and workmanship. Over the last 3 to 4 years, I have used Jose Fronseca as my service rep -- I would recommend him highly. Based on my experience with the dealership, and Jose specifically, I will continue to use them for service and expect to purchase my next vehicle from them. Updated as of 3/13/2021

Thank you Carl and the management team at BMW of Fort Myers for my wonder experience and the simplicity of my new BMW transaction. Your guys are great!! You made my wife and I feel welcome and we were greeted by everyone. All I can say is that I have not had a better car buying experience ever!!!! Thank you BMW of Fort Myers--I am loving my new 2021 BMW 740I

Carol Berger was very professional, polite and helpful.

Service advisor Tom was excellent. On time as scheduled.

This was definitely the easiest car buying experience I've ever had. If I had a question, a friendly and knowledgeable associate Milan Stanisic was always available to answer it. It was easy and everything went as planned. I would definitely go with BMW of Fort Myers again and would recommend it to anyone.

Buying our sweet ride at lease end was a painless process thanks to the hep of the BMW Fort Myers team. Although I hope some day the process paperwork can be streamlined and simplified. Staff was awesome!

It is always refreshing when I can get excellent service whether it be at a restaurant or a car dealer. My experience yesterday with BMW Fort Myers was exactly that. I was promptly greeted in the service lane and directed inside for a short time in the waiting area. I was then greeted by Jeremy Heinkel who listened to my problem and promptly resolved it, providing clear explanation. He was able to get new tires installed and balanced as well as check and reset the TPM system. I did not have to leave the car which is a real plus for me. And they washed and vacuumed the car to boot! Congratulations on a well run Team. Best Regards.

Best Experience ever ... I worked with Milan Stanisic and from the first phone call to the delivery he was intent on finding my perfect car. He actually looked, listened and treated me like I knew what I wanted, knew what i needed and he then went full force to find it. Ultimately we narrowed my search down to two cars. I did not understand the differences between the two, but he carefully put it all together for me so my decision was truly suited to my needs. It was such a fun experience. I now have a beautiful new car that I could not be more thrilled about....THANK YOU Milan, you were amazing !!! If you go to BMW of Fort MYERS to look at or buy a new car...you really should ask for him.

This was definitely the easiest car buying experience I've ever had. If I had a question, a friendly and knowledgeable associate Milan was always available to answer it. It was easy and everything went as planned. I would definitely go with BMW of Fort Myers again and would recommend it to anyone.

Scott helped me to find the right car as fast as I wanted, same color, inside and out and the right specs!! Thank you Scott Really love it

As usual Chad has been more than helpful every time I schedule my car service. Next time I'm up for a new car, it is hard not to buy another BMW because the people here has always gone out of there way to help me out. Top Notch!!!

Found my car on Cars.com. The stars aligned. BMW of Fort Myers didn't use any pressure tactics and the buying process went smoothly.

Kyle is one of the top salesman!

Scott Ruby did a nice job with working through the deal process. His sales manager and he worked with me to make the deal a win-win for both parties. We’ll definitely be heading back for our next vehicle and look forward to working with Scott again.

I can always count on Jeremy when I need something, whether it's a major concern or a simple question. His communication is always on point and I know all work is done right the first time.

Carol & the service team are great to work with.

Service did an excellent job finding hard-to-find parts for my ‘98 328i convertible. Jose is awesome.

First time visit for service. Very professional and friendly service. Answered all questions and completed work in a timely manner.

Excellent service from the minute you pull into the parking lot! Scott Ruby went out of his way to make us feel at ease. We are thrilled with our new vehicle and will definitely be back for our next purchase or lease!

From the moment walking into the showroom, it felt like everyone you encountered cared about your experience.

Came in from another town, sales person was very responsive. Straight to the point, no games, makes buying easier.

Carl, my sales person was awesome in apevery way. The process took way to long, nothing to do with Carl.

Kyle was great! Everyone there was friendly as well.

What a great place to get your BMW serviced. Very relaxing environment. From the service adviser to the technician nothing but a very honest and wonderful experience. Highly recommended.

Our salesman Joel Brown was great! He is a very nice guy that was not a high pressure “salesman”. He made us feel comfortable and was a trustworthy guy. His manager answered questions for us as well. It was a good experience and I would certainly purchase another car from Joel.

Loved working with Scott Ruby - personable and not pushy. He went above and beyond for me (forgot personal items left in my trade-in, etc) and by the end of the 'deal' I felt like I had a new friend. Highly recommend Scott and his dealership in Fort Myers; will be returning for service and future car purchases!

I would highly recommend your dealership. The customer service is excellent. Scott Ruby went above and beyond to get us into the car we wanted.

We are very pleased to have been served by Jose Fonseca at BMW fort Myers, he provides his help and kindness accompanied always extra miles of advices. We will always ask for him for any future needs to our car

John Findley did a GREAT job getting the car I wanted delivered to Ft Myers! Awesome car and awesome buying experience. Can’t say enough about how great the people are there.

I live closer to Naples, but prefer Fort Myers BMW anyday!! Always fast and professional! Never had a issue! Brad, is my service manager... highly recommend!

Great & honest BMW service. Customers area is nice and clean, the shop is very nice as well, friendly people that treat you with respect and friendliness. One of the best BMW dealers I have visited in my 25 years plus as a BMW customer in six different cities four states. A very nice experience. My service advisor Jose Fonseca is one of the bests!

The sale rep. answered all my questions.

Everyone was very nice and professional. I would definitely come back to this dealership.

I love my new BMW! My client advisor, Chris Hockett was exceptional. He is extremely knowledgeable and courteous. If your looking for a new car, I highly recommend this dealership.

Stopped in Monday afternoon for a check engine light without an appointment. They took me right away, diagnosed a faulty sensor that would require a few hours of labor. Gave me a courtesy car for the night and texted and called that my newly washed car was ready the next day. No headaches, no hard sell, no problems. Everyone was courteous and professional. I would expect nothing less from a high end car dealer and was not disappointed

I brought my bmw in for an oil change and they assisted me right away. Jeremy was very clear and helpful.

Very good experience with Joe Weidenfeller . An awesome salesman and even better person. I have known him from VW dealership and I’m glad he was there at BMW today to help us out.

I have an oldie but goodie. 2001 330ci convertible. My convertible top stop working.. I called my service advisor Carol and she got me in asap. I was in Saturday morning 7:30 and was on my way by home by 11:30am with the top working. A fine job locating and repairing the wiring. 👍 To Oscar the my tech. Great job Ft. Myers BMW 😎🏝

I will give our team lead by john a strong compliment. he got a late day deal done in good time with minimal friction. his online and pre meeting sales efforts were clear and open, he should be commend for his cantor. I would give him top marks in all categories. he did have a bit of extra work considering the car was not prepped- including hunting down the proper floor mats. I will recommend him and the dealer ship alike.

Extremely pleasant, no pressure

Excellent customer service. Had my appointment at 1:00 and was informed it would take an hour and a half to service the car. True to their word an hour and a half later the car was ready. Thank you Tom Simmons for the excellent service.

Very nice salesman and staff. Jordan Knight was very helpful and we already recommended him to our neighbors.

All was excellent. Great experience as always. A courtesy car would have been nice though. It was an all day job, so no car was a bit of a burden.

Jose is a terrific service advisor. Knowledgeable and easy to work with.

They are there for your questions and supply answers

Repairs made on time and on budget. The whole process was very easy and customer friendly.

Julian went above and beyond w his professionalism, care, thoroughness. Made this car buying experience amazing!! So much gratitude for the personalized attention and care:)

Service experience was an 11 out of 10. Carol is professional, knowledgeable and very courteous.

on time, professional staff completed the work and car wash in one hour

very professional and accommodating. Scott was very patient and thorough.

Bought a Mini Cooper and sales madman Kyle MacPherson was great to deal with. Kudos to the finance guy as well. Thank You!

This is a phenomenal dealership with a very attentive staff!

The cars I get at BMW are always great, its the people that always bring me back. Joe Weidenfeller is that guy for me. He is the example of customer service, its a bonus that the cars are as fun as they are!

Jose and the BMW service team always go the extra mile.

Excellent service and service tech very nice. Enjoyed being there

Fast and efficient service. Day in for service...next day, out and repaired.😁

Made a purchase on 1-14,very friendly personnel,especially my salesman Patrick Menard. No pressure to purchase,was shown as many vehicles that were in my price range as i wanted to see,again with no hassle to go out of my range.Been driving the car now for 10 days and couldn’t be more satisfied, it really is “The ultimate driving machine”!

Carol is the best advisor ever. She is so accommodating and helpful. I don’t know what I would do without her. She remembers my son she remembers that he likes to play baseball. She really remembers the personal touch.

Carol is the best advisor ever. She is so accommodating and helpful. I don?t know what I would do without her. She remembers my son she remembers that he likes to play baseball. She really remember the personal touch.

Courteous and informative assistance about new 2021 BMW models

Thank you so much to Mike Arrison!!! He is super informative and provided me with a very personalized experience!!!!! He is awesome and very patient !!!!!!!!

Jose Fonseca goes above and beyond customer service. My vehicle was serviced in a timely manner and they did it right the first time. They always provide excellent service and always walk out of there satisfied. I would definitely recommend BMW of Fort Myers for all of your BMW needs!

My service advisor, Carol is wonderful. She took such good care of me.

Excellent service provided by Bmw Fort Myer. Service Associate Jose Fonseca always provided us with exceptional customer care.

When I initially called BMW of Fort Myers to schedule an appointment, the initial woman I talked too was very rude and I could barely hear her, and she sounded super distracted, and she apparently struggled with English, so I simply ended the call. I then scheduled an appointment online, and after that, everything went super smooth. I dropped my car off, went for a walk and when I came back, my car was done, runs better than ever!! THANK-YOU!!!!

Late December, 2020. Where are the masks on employees and customers? I was told that not required unless customer wears a mask. Needed a replacement tire. Not notified and called only to find that the tire was in the day after I was there for an oil change, one week earlier. Why not contacted? 20 rings on the service phone before it was picked up and I was then put on hold. Really!

Gave us complete attention. Very good service.

Nice prompt service. Very pleased, pricy but expected. The only charge I didn't understand was $46 to give work order to the shop lol.

My husband and I just purchased a new X4. We went in the end of November and was introduced to Patrick our salesman. We, with the help of Patrick and Steve, built our own and they ordered. We picked up our new X4 Saturday. This is the 8th BMW we have purchased but first time here as we're from Illinois. Best experience ever. Thank you Patrick and Steve for all your help and knowledge.

They treat everybody with respect and are very friendly

Our service team manager Tom Simmons and his crew gave me great service and work Thank you

We visited several other luxury car dealers before stopping at Fort Myers BMW. There was no comparison. From the time we stepped into the show room until the moment we left with our new suv the service and professionalism were outstanding. Everyone we met went out of there way to be helpful. Also I love the car.

Great service department. They treat you like gold.

I am so impressed with the service department at BMW. I have owned several different makes of cars and never had such great service as I do now with a BMW. Its easy to make appointments, the customer waiting area is beautiful and stocked with snacks and drinks. If the car has to stay for service, they provide a loaner or rental car. My car wouldn't start one morning and my service writer Chad had a mobile mechanic tech at my house in less than an hour to figure out and correct the problem. It saved me so much time and headache, I thought for sure it would have to be towed. Thank you so much for taking such good care of me and my car.

Excellent salesman and friendly staff.

Excellent dealership. Be sure to see Milan if you need something special.

I was not impressed with finance and negotiations.

Excellent Service Department. I have not yet purchased a Car from BMW of Fort Myers but I am sure the sales staff will be as good.

Great time of repair. Got nice x4 as loaner with only 300 miles.

Nice folks good service and on time

I have only amazing things to say about BMW of Fort Myers, FL. Jordan Knight is the best, most kind and sincere salesperson I have ever encountered, the manager Dave, Mitch in service who drove me to the car rental place, Joe in finance, all kind to me and got me my dream car and spared no time. I am beyond thrilled and smiling ear to ear, they were very sweet to me traveling alone and just having moved from NY. So happy!!

Great service. Tom Simmons is an awesome advisor.

My regular service advisor wasn?t in but Jeremy took care of me in his place and did a great job of communicating.

Would not purchase a BMW from anywhere else. Every part of the process of purchasing/leasing is seamless and my service rep has been seamless.

I appreciated the low pressure sales approach I received from Chris Hockett. The insured every step of the process was done thoroughly and without any issues.

Always a pleasant experience. Tom Simmons is a great advisor!

The team at BMW Fort Myers was amazing. They provided a loaner car when my service was taking longer than expected. They are always polite and considerate.

Clean receiving area and nice lounge. I had the yearly inspection performed and had to ask for a paper to find the results. I like to keep these for future reference . It is nice to have a record of the brake wear, fliuid levels, any possible future problems.

Very nice, professional dealership. The work was completed faster than expected.

Excellent service. Everyone I worked with was pleasant and interacted with me in a friendly manner and a valuable customer. Outstanding waiting room facility.

The sales team always make it easy and the service team (Jose) are the best. Five Star!

It was a very positive experience. My service writer was great .

Kyle was a real pleasure to work with-No pressure whatsoever.- Steve provided the best indocttrination I ever received in over 30 years of buying lots of cars

Pleasant, knowledgable and professional. I felt very comfortable, and am looking forward to a long term relationship.

was done fast and they did a good job,and they clean my car after they were done.

All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you very much!

The best service is already my place since 9 years 5 STARS especially for Tom Simmons Service Advisor very friendly

Tom Simmons was my contact person in the Service Dept. He is professional, courteous and honest.

I am in the process of buying a CPO 540i sight unseen(having it shipped to me in Va) and so far the experience has been great. Chris Hockett, my sales advisor, has done a really good job communicating and accommodating some specific requests for making sure the car is conditioned properly and cosmetically correct. I've bought a lot of cars and this process has been smooth so far.I will update after I receive the car but so far it's been a very pleasant process and Chris has been very patient with my particularity on the vehicle detail.

Thanks for your Help Great service, on time and no games., Superb vehicle.

They were very friendly and efficient. The waiting area was very comfortable. I love that they washed my car

Excellent and quick service , everyone was very polite and helpful

I just had an oil change and service check. Fast, efficient.

Very efficient and thorough....

John F. was informative and made the buying process simple.

Excellent service today as usual with a nice car wash

Great deal and great people to work with

Courteous, efficient service from Tom Simmons

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars for each of them..... Thanks again BMW of Fort Myers!

Excellent service, polite and professional.

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 at the BMW of Fort Myers and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

Quite pricey but excellent service. I have the same service advisor from the day I bought my car there. I am very happy with her.

Julian did a great job of or us. He went above and beyond any car salesman we have ever dealt with.

I had no appointment spoke to Jose and he was able to get me in. The service was done quickly and I was out in no time. Jose Customer service is an assist to BMW and should be commended for it.

The best experience from Paul to the financial office . 5 out of 5 !!! BMW is the best in Fort Myers

Excellent customer service! Julian Nichifor and the finance manager we worked with are outstanding!

Very welcoming, professional and answered my questions with clear detailed answers.

Price was the reason I purchased from Fort Myers BMW.

Excellent. In and out fast! I had a damaged tire and needed the car fixed fast. They delivered!

Had a great experience! Was shown all the different options I had and was allowed time to make my decision without being pushed

Service department is great. Carol is always a genuine pleasure to deal with. She makes sure my cars are taken care of quickly and professionally.

I am very satisfied with the purchase and Chevy Cruze 2015 I bought 20 days ago at BMW of Fort Myers. I especially want to thank to the car seller Milan who was very helpful and cooperative making the process easy and fast.

I am very satisfied with the purchase I made 20 days ago at BMW of Fort Myers. I especially want to thank to seller Milan who was very helpful and cooperative making the process easy and fast.

Walt and Ivan made the buying process as smooth as that process can go. I can?t say enough about Ivan, our genius. He was willing to spend as much time as necessary to explain all the technology on my new BMW.

My repair was done in a timely manner. Staff was professional and courteous.

Professional team that treats customers respectively. I was not satisfied taking my 2020 BMW In for brake light replacement. After 2.5 hours I was told that they did not have that light assembly in stock and they would have to order it. I would think they should have known that when I arrived for my appointment rather than have me waste 2.5 hours.

Very helpful and courtesy service.Tom was very helpful as always

Excellent ,work was done timely and very thoroughly

Best of the best! My service advisor and all staff are professional and courteous. Always explain what they did and how it will affect my vehicle Thank you.

Serviced my BMW here last week. Great experience!!! Dropped it off and was quickly notified my car was ready via text. Picked it up and was happy to see the car was clean and ready to go. Great service.

Chad the service rep. was great. He got me a rental car and had the repair complete the next day .

Very professional service

Was glad to see employees were wearing masks! Employees were friendly and show room and offices very clean.

Chad provides excellent customer service when I bring my X5 in for scheduled maintenance.

If ASE had a test for customer service, Ft Myers BMW would without question be in the ?Master Class?. Tom Simmons (Service Advisor) has always been able to give an estimate for repairs with no hidden fees. As anyone who has had a vehicle serviced at other dealerships knows that, hidden fees are part of the norm in the vehicle industry. This is not true at BMW FT Myers. They define precision when diagnosing a vehicle issue and will let you know if your service needs are under warrantee. At FT Myers BMW under warrantee means ?under warrantee?. Thank you BMW for always being in our corner.

The Service Department is phenomenal. My Service Advisor Jeremey H. kept me informed on the status of my vehicle. He answered or returned all calls in a timely manner. Dan the GM is a honest and stand up guy. My overall experience at this dealership was excellent.

My service representative is Chad and he does a fabulous job of going over my repairs and general maintenance.

Easy and prompt service. Personal touch by service managers.

Excellent customer service!! Prompt and great price!!

Great pricing & customer service. Milan my salesman was great to work with.

Jose and the service and parts staff at Fort Myers BMW are the Greatest. Work is done efficiently, professionally and correctly every time. I highly recommend them.

Their response was suitably restrained. They did what was appropriate for the circumstances

Jordan was our Salesman and he was extremely accommodating. He was the BEST

My salesman Milan was absolutely astounding. He made my experience such a pleasure, to the point that I had happy tears. He is knowledgeable and skilled with the vehicle. He went above and beyond by picking up the vehicle at another dealership to appease me. The finance manager Alberto was such a gentleman. He explained in detail all the questions I had and made the process very simple. I would recommend them both and the dealership to all my family and friends.

Awesome car buying experience, staff was friendly, respectful and listened to the needs that we had. Overall we had an amazing experience and a fast one too. Would recommend anyone going to BMW yo purchased their new vehicle.

We purchased our car from BMW of Fort Myers and have always received courteous and professional service from them. We recently had a recurring and difficult to diagnose electronic issue and BMW of Fort Myers kept the car over the weekend to duplicate the problem, kept us apprised of progress throughout and finally resolved the problem. We were provided a loaner while the car was in the shop. Excellent service.

Easy to schedule for service. Service is prompt and professional.

Friendly professional people in a comfortable environment

EXPERIENCED TEAM APPROACH TO CUSTOMER SATISFACTION.

Required emergency service when our car stopped working during our vacation. We were towed to the dealership and dropped the car off and left a message at the overnight drop off. Chad called the next day and had the car evaluated and repaired within a few hours. The repair was covered under the warranty. We appreciate the speed and efficiency of all the people at the dealership who assisted us during a very stressful time.

Have been a customer of Fort Myers BMW for years. Of course if you like the car you'll find a dealer, but it's the service and friendly atmosphere that keeps you loyal to that dealership. Thank you Chad!

This was my first time buying a car over the phone. Communication with the sale representative was great! Process, including transport, was easy. Bought the car on Tuesday from BMW fort Myers and car was in my driveway PA the following Monday

We were returning from a vacation when our BMW X1 stopped working in the middle of a busy road. We had our car towed to the Ft Myers BMW dealership that was closed. The car was left at the overnight drop and the dealership identified and fixed the problem within a few hours. We were very pleased and happy to have the car serviced quickly and efficiently. The repair was covered under the warranty. Thanks for the great service!!

Tom Simmons is a great service advisor great customer service.

Experience with my salesman

It was a pleasure working with John Findley. He really went above and beyond to make buying my used car easy and stress-free. I highly recommend John.

Great service from the minute I pulled in.

Went in to look at a loaner x5 and met Jorden Knight in the lot. If I was looking for a nicer, more knowledgeable, perfect for me salesman, I wouldn’t have found one. I drove out in anew x5 and couldn’t be happier. Wayne Cunningham

The service met my expectations and Jeremy helped me with everything that was necessary. He was a pleasure to work with.

We have a 15 y/o Z4, and want to keep it in excellent condition. Jose was very thorough and helpful!

Stopped by for service, and got a great trade in price, saw the 330i which was. Step up for me. Very satisfied

Leasing our new BMW was a challenge with the German factory shutdowns. But it was worth the wait. No one could have foreseen or control the issues affecting all of us. Our salesman, Carl Antoine was fantastic. Kept in touch through the whole process and was a joy to work with. Very professional. We also utilized the "BMW Genius". Steve Williams came to our house the week after we picked up our vehicle. He was truly a knowledgeable genius about everything. He explained every aspect of the amenities on our BMW. I would highly recommend this included feature with any purchase. Overall a five star rating for Fort Myers BMW!!!!

Courteous, they do the extra things that keep you coming back

We had a great experience getting our BMW X3 repaired. Jeremy did a great job explaining the repairs and the cost of them.

Great service from first contact to picking car back up.

Fast, efficient service to replace faulty battery (without an appointment). Complimentary wash/vacuum and multi-point inspection were a major plus.

Great service with Chad as usual. Always treated well.

Excellent Service Kyle. my sales person was great and Steve the technical Guru got me going. I still call him now and then for additional help

Excellent!! Best customer service! I highly recommend it.

This was my first purchase from this dealership. It was the most simple and stress-free purchase I?ve ever made.

With all that’s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

With all that?s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

very quick and reliable service and not the least my 750 is a Awesome automobile

Jeremy He is very compassionate understanding and very trustworthy. I don’t know what more I could say about him other than maybe he should be training others to be more like him thank you for employing such a wonderful person

Jose Fonseca, my service person, was just awesome, as always. Thank you Jose.

Bought our new X3 last week from BMW of Fort Myers. The experience could not have been better. We were there for over 4 hours interacting with a number of people and all were great...and we drove off in our car the same day we bought it. This was our first experience with BMW and pretty sure it won't be the last.

Great service, the adviser are professional, the waiting area is clean and comfortable. It was a good experience.

I recently purchased a used 320i from BMW of Fort Myers. I was very pleased with my initial buying experience with Patrick; he was very professional and respectful. I also appreciated the other staff members in finance and the gentleman who went over all the features of my car before I drove away. I have had to have the car in the service department already, but it was no big deal. The service department and the people in it were so friendly and knowledgeable; when I described the problem, Jeremy knew right away what needed to be done. My car is certified pre-owned, so I was given a loaner vehicle for the day, and was not charged anything for the service. If you are considering a new or used car purchase, I would not hesitate in recommending BMW of Fort Myers.

Our salesperson, Julian Nichifor was the best! Very professional. Everyone I encountered was very helpful and friendly. Car was presented perfectly.

Very accommodating. As always, service preformed promptly and thoroughly with consideration for my time frame.

Jose Fonseca is awesome. The facility is always clean and welcoming.

Fast and flawless service!

Carol is an exceptional service advisor! She is always cheerful and very professional!

Perfect in every way. Service is fast, thorough and efficient. Jose Fonseca has never disappointed! His keeps you up to date on everything that is being done to you vehicle or that has to be done to it.

About 5 weeks ago, I lost my A/C in my car. I brought it in for service. A/C was immediately restored with a green dye in place to locate the leak. Fast forward to this week, my A/C went again. I made an appt., the A/C leak was located and was repaired within 24 hours. Super courteous, efficient service with a loaner vehicle. The staff is extremely professional! Would highly recommend this dealership for service!

Jose goes above and beyond to ensure his client's needs are taken care of on all levels. Jose has a deep understanding of the vehicles he services, quickly and accurately diagnosing any issues. Peace of mind is achievable when you?re vehicle is under his care. Thank you, Jose!

Had a wonderful buying experience with John Finley and finance manager Ivan Molina. They went above and beyond to accommodate us and get us into the best car. They both stayed well past closing time to finalize our deal. Their dedication is admirable. We couldn’t be happier with our new 528i.

Your service advisor, Tom Simmons, has provided outstanding customer service every time! It's a pleasure for me to come in.

My passenger front running flat was losing air, I brought in told the service greeter my issue. 45 minutes later he came back and said it?s ready. I asked what he did to it and he said we put air in the tire, found nothing wrong. I said I could of done that..... I brought it in because it obviously has a leak. He said do you want to see someone in service? I said yes that?s why I brought it into the ?service department?. A few minutes later Chad/Service Rep. came out and said we will address it. Sure enough they located a nail in the tire and since I had a tire warranty, tire was covered. Hour and a half later I finally had a new tire, car washed and I was able to leave. Very irritating that the service greeter was just dismissing me..... to send me on my way..... where I would be returning again to have the tire fixed, not good customer service! Thank goodness once the issue was escalated to Chad-Service he took good care of me.

Last week Thursday I had a flat tire on our 2013 BWM 128i and while it had run flats I had the vehicle towed to Ft. Myers BMW. During the meeting with the service advisor I was told that it's recommended to change tires every 5-6 years, regardless of wear. We also heard this from other so we opted to replace the entire set with new. Overall the service was very good but somewhat slow as we received the car back on Monday evening. Kudos to the dealer for price matching Costco...nice surprise and savings!

My experience with this dealership has always been a satisfactory one! My goals are always achieved with the assistance of the most knowledgeable, talented, and personable staff. Thank you for your consideration, it never goes unnoticed, and is appreciated more with every visit!

John Findley and Alberto Ramos were magnificent. I typically dread going to car dealerships, this is the first time where there was no back and forth, no unnecessary banter, the entire process from choosing, test driving and ultimately buying my car took less than 3 hours (and that was simply because they wanted to detail the vehicle). Awesome experience and one I'll be sure to remember in the future.

Great service and professionalism. I went during the COVID19 crisis and everyone who attended me was wearing a mask.

Jeremy in service is extremely knowledgeable and helpful, he made our experience perfect!

Very good service centers and very friendly service.

Carol in service was very professional and helpful. Car was washed but unsure if it was vacuumed as debris remained on the carpet. Timely completion of service.

I had two cars in last week. My service Manager, Jose Fonseca was perfect in every way and attentive to every detail.

Jose is fantastic. 4pm on a Tuesday, car started acting up on the interstate. I called him him up. He told me to bring it over, he had a loaner available. Dropped the car off, picked the loaner, and I was in and out in a jiffy. My car was ready the next afternoon! Everything covered under warranty. Far superior to the experiences I’ve had with another dealer in the area.

Jose Fonseca takes care of all my service needs, and John Findley my buying needs. Both make Fort Myers BMW the best.

This is my 3rd Z4. A true sports car! I sat in my 2020 Z4 for the first time and the rush of my 2009 Z4 went through my body. I loved it at that moment. The body of the 2020 was wider, but it still gave me that cockpit feeling. I have been waiting for this car since the day it was announced it was coming back. The heads up display was a great addition. It tells you right away when you see your speed in red! I love all the improvements BMW made! I love my car! Thank you BMW!

We bought our X5 in December 2019 from Walt at the BMW Ft Myers location. We had such a great experience. We recently took our X5 in for an oil change and it was a pleasurable experience as well. We were greeted by the service reps, spoke to Tom our service specialist and were taken to the lounge to wait for the service. We had a coffee and watched them service our car through a large viewing room. Not only was the service bay area clean, but it was a well organized. Because the vehicle was still under warranty, we had the wipers both front and back replaced and the oil changed. All we had to do was sign on the dotted line. We are very happy with the car and the exceptional service and attention we receive from BMW of Ft Myers. Valter and Lidia Medeiros.

Prompt, courteous, explained everything

Went in for maintenance and service department found other critical items that needed repair. Thankfully, I still had warranty or else I would have been out of another $1K. All items were taken care of immediately.

Amazing team here One of my best experiences buying a car ever! From my salesman Chris, Joe in the finance dept and Steve on the genius team ... I can’t say enough. Chris brought the car to my home to test drive it and Steve came to my house tonight to get my garage doors programmed. Talk about service! Thank you all for making it such a memorable and amazing experience buying my new car.

Excellent customer accommodation and service. Met my needs and time frame.

Real straight forward buying experience. Saw the car online, got the offer sheet emailed to me, discussed the line items, showed up with a check for the vehicle and was in/out in an hour. Everyone was very courteous and other than the standard "here buy some warranties you should never buy" shtick that every dealer does, there wasn't anything under handed. All in all a good car buying experience.

Tom is first class, he has been helping me for over 15 years, he calls back promptly and he keeps me informed of the progress, he goes out of his way to help, very courteous, ask for Tom Simmons

My appointment was as scheduled. Very friendly service by all employees. Accommodations were made, as there weren't any loaner vehicles available. Everything was explained by Tom. Extremely clean service center and waiting area. Highly recommend!!!

Every time I have my car serviced, it's done with a lot of attention to detail. Every time, they wash and detail may car in addition. Great dealer.

Walt our sales rep was very knowledgeable regarding vehicle.... Joe in finance was also very helpful...Steve actually came to our home and explained patiently the numerous technical features. Our only issue was the prep work of the vehicle... it was presented as washed ..but it wasn’t and we purchased the coating ...had to sit and wait while this was completed, but Walt made sure things were taken care of.

The entire staff was warm, welcoming, ... but most of all genuine... Ivan, my salesman is awesome .... he made all my requests possible. I reluctantly left a dealership which I had leased two different BMW?s.... they really made no effort to keep me.... I am so glad because I would have never realized how wonderful my experience could be at Ft Myers BMW

I got into a pot hole and blew my 21 inch tire on my 7 series. I was met and welcomed by an amazingly knowledgeable service advisor of BMW if Fort Myers. My tire was replaced in one hour. Car was Fully Sanitized for free. I was offered few loaner cars as an alternative of waiting. Really great service experience and Great facilities with full Customer comfort on the first place.

Carole Berger is personable and very knowledgeable. It?s a pleasure working with her.

We have purchased many cars, but have never been made to feel as un-pressured and appreciated as Chris Hackett made us feel. We are in businesses that require top customer service. We understand the value. Your entire staff from start to finish never wavered in making our experience the best it could be. We will be back, we will recommend your dealership, and everyone we send your way will go directly to Chris. Chris is a huge asset to your brand and operation. Thank you for a pleasant experience and a great car. See you soon, Lori & Barry

John Findley is a very professional salesman. I have used him two times now.

Everything was great from start to finish. Our salesman ,Joe, was well informed on the features of the car and answered all our questions about the car. He also informed us on the current financing incentives that made the car purchase an easy decision. I?d recommend Joe and BMW of Ft Myers to anyone looking for a quality car and quality dealership.

Very courteous and efficient service

The personnel was professional at all times. The job was performed perfectly. The price was good and fair for the service. Waited time was appropriate. They even washed and check all liquids.

Sales person Chris and financer went above and beyond to work with me. Respectful and patient while all my questions were answered. Went out of their way when they didn?t have to. I was treated like family. Easy to talk to and not pushy. Car was nicely detailed. Even dismantled the console of my trade in and retrieved two earrings that fell through the cracks. My new used car is phenomenal!

Ft Myers BMW completed task quickly and on time...

Super fast and explained everything. The whole team was awesome!

Julian Nichifor was excellent to work with! He helped me through the entire process. Highly recommend him as a sales agent.

The general manager is one of the best in the business and has a staff of highly trained and personable individuals. It didn?t feel like buying a car. It felt like sitting around with friends talking Cars. Great experience.

Everyone at dealership was professional and courteous!

Their service department is the reason I bought my last BMW at this dealership. They're professional, respectful of my time, and there's never a question if the repair demands keeping my car longer than expected, that they'll provide me a loaner car. It so deeply contrasts with my experience at the BMW dealership in Columbia, SC, which I used for over 30 years, it's like it's a completely different type of car! Even if I was still in SC full time, I would "road trip" my BMWs to Fort Myers for service regardless.

I just purchased a car from them and am beyond satisfied. Everyone I worked with, starting with my sales person Milan, were absolutely amazing. The finance gentleman was so very thorough and helpful along with the Genius Specialists Steve and Joel who did a great job of teaching me everything about my car. They definitely know and practice excellent customer service. Not someone who likes to shop for cars, I found the entire experience professional. They truly listen and they care. This was definitely the best car purchasing experience I have ever had. I give them my very highest recommendation.

We leased ur 330I sedan and could not be happier. GREAT CAR!!!

Sales agent John Findly was a pleasure to work with. He went above and beyond in helping me to select the best option for me!

John Findley is the man to hook up with at the Fort Myers BMW Previously Owned Dept. / Dealership. I got the best deal in 3 Counties, thanks to John--and the entire staff was very helpful and facilitating towards moving the process along quickly. Thanks ! Marty Stokes Sanibel, Fla.