Tom is a great service rep. He has been taking care of me for years at BMW. Also my car always runs beautifully so I am sure the mechanics do a terrific job as well. Thank you BMW!

Vehicle was in for annual service. They were ready for us and had the service completed in the time promised. Our Service Rep Tom also helped us with another issue.

I recently moved down to Florida from New Jersey and was looking for a new BMW dealership to be my main dealer. A friend recommended BMW of Fort Myers for the new BMW I was looking for. Being in the Tampa area, Fort Myers is a bit of a trek however completely worth it! I was able to work with the dealership over the phone/text/email to get the car I wanted and for the price I wanted. Troy and Joe were amazing to work with and their BMW genius Steve knows everything possible about the cars. Having bought 3 previous BMW's in NJ from one dealer I was able to get the same (if not better) level of service and customer experience being a new customer to BMW of Fort Myers. I highly recommend this dealership and well worth the 2.5 hour commute to pick up my car and drive it back.

was done fast and they did a good job,and they clean my car after they were done.

Tom (Service Advisor) and Ken (Service Manager) always take care to ensure my vehicle is serviced correctly, on time and with a smile. Thanks for all you do to provide a great place for BMW service

Amazing guys! Thank you so much!!

All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading in a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you very much!

Pat and Milan was helping me throughout the entire purchase experience. I am very pleased by their service. Alberto and Joel also did a very good job in helping me to figure out my finance plan and helping me to understand more about my car's special features. The overall shopping experience was a pleasure.

All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you very much!

Very helpful and professional

The best service is already my place since 9 years 5 STARS especially for Tom Simmons Service Advisor very friendly

Best car buying experience I've ever had!

Tom Simmons was my contact person in the Service Dept. He is professional, courteous and honest.

I am in the process of buying a CPO 540i sight unseen(having it shipped to me in Va) and so far the experience has been great. Chris Hockett, my sales advisor, has done a really good job communicating and accommodating some specific requests for making sure the car is conditioned properly and cosmetically correct. I've bought a lot of cars and this process has been smooth so far.I will update after I receive the car but so far it's been a very pleasant process and Chris has been very patient with my particularity on the vehicle detail.

I had a great experience with BMW of Ft Meyers! Chris (in sales), Josh(in service) and Abby in finance were all fantastic!

The entire purchase experience was easy with no stress! The salesman drove the car to my house for a test drive! I went back later to sign the paperwork! I feel lucky to have purchase this beautiful car!

I've had an amazing experience with purchasing a certified preowned BMW and I want to say a special thank you to Scott and Julian for all the help and guidance provided. BMW of Fort Myers has an excellent customer service.

Excellent service and gracious service representives but not all emplyees wore masks,

Ever have one of those days where the things you do just don't seem to come out right? Well the review I gave previously was one of those days. My sincerest apologies for that day. To clarify, our purchase of a vehicle through this dealership was very different that other experiences that we've had before. The staff was great, Walt was outstanding doing all he could to meet our budget. Alex Ramos in financing was super nice and easy to work with. He also worked to get us the best deal possible for our financing which also helped us stay within the budget. Hats off to a job well done!!

Super service, on time as as described, Great Vehicle,

Thanks for your Help Great service, on time and no games., Superb vehicle.

great services !

Great service!!

My boyfriend and I were referred to fort Myers Bmw by Glenn Syngo ( parts manager) and he advised we speak to Carl ( salesmen ) about purchasing/leasing a new car. After meeting with Carl, we knew his professionalism was over the top and treated us like we were family. Carl was very thorough with questions to ensure we found exactly what we wanted and for the right price! The whole process from start to finish was nothing short of excellent. We left the dealership in a new 2020 330i and we could not be happier with our purchase. We would challenge anyone to find a more hassle free buying experience!

First time having my car serviced here since relocating from MN. Tom Simmons was my assigned Advisor. Very professional and I was in and out in no time. Highly recommend!

They were very friendly and efficient. The waiting area was very comfortable. I love that they washed my car

Tom Simmons my adviser did a great job as usual. New tires, oil change, wheel alignment and convertible top sensor repair all taken care of painlessly.

Chad Swindle is super. As are the techs behind the scenes/

Ever have one of those days where the things you do just don't seem to come out right? Well the review I gave previously was one of those days. My sincerest apologies for that day. To clarify, our purchase of a vehicle through this dealership was very different that other experiences that we've had before. The staff was great, Walt was outstanding doing all he could to meet our budget. Alex Ramos in financing was super nice and easy to work with. He also worked to get us the best deal possible for our financing which also helped us stay within the budge. Hats off to a job well done!!

I was well taken care of by BMW Fort Myers for warranty service. Staff was friendly and helpful. I also learned of some complimentary services available by just driving up to the service area without an appointment. I would definitely return for warranty service.

Excellent and quick service , everyone was very polite and helpful

I just had an oil change and service check. Fast, efficient.

Chad was fantastic as always. Easy, fast solution to our issues.

I have purchased 2 vehicles from BMW Ft Myers over the last 8 years and have used them almost exclusively to service those vehicles (of which I still own one). I have been impressed with their customer service and workmanship. Over the last 3 to 4 years, I have used Jose Fronseca as my service rep -- I would recommend him highly. Based on my experience with the dealership, and Jose specifically, I will continue to use them for service and expect to purchase my next vehicle from them.

Great place to get a vehicle. The people here treat you with respect.

Very efficient and thorough....

I work with Chad from service everytime I go. Great service..highly recommend over Naples! Nov 2020- in and out for a repair, once again--GREAT!

Our recent experience with BMW of Fort Myers was superb! Unlike three years ago. Much has changed for the better with this dealership. The only reason why I agreed to return was because our previous sales executive, Walt Rawson (whom I highly recommend requesting) went to extremes to make our deal happen. He treated my husband and I with respect and was very professional during both transactions. Thankfully, the previous finance manager is no longer in position at this dealership. He was replaced with a very courtesy, non pressuring finance manager. People do not take to pressure too well so having someone explain other than force makes a tremendous difference in purchasing a large ticketed item. It's all about business and the two men mentioned are professional businessman which is why we will return to BMW of Fort Myers for years to come! One last note; they absolutely need to correct their phone system.

Excellent service today as usual with a nice car wash

Great deal and great people to work with

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars+ for each of them..... Thanks again BMW of Fort Myers!

Courteous, efficient service from Tom Simmons

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars for each of them..... Thanks again BMW of Fort Myers!

All of my contacts with personnel, especially Tim and others who were responsible for setting up and/or establishing an online service and /or link to help me to make a purchase for my BMW was excellent. Everyone involved was very professional and courteous in providing me with assistance.

Excellent service, polite and professional.

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i coupe. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

I had been looking for a vehicle for some months now and there were many brand options that I was actively test driving. Consequently, I had narrowed my search down to two brands. My last test drive was with BMW which I immediately fell in love with. I test drove an X5 and I knew that “this was the car”. However, what was most impressive was the culture at BMW. Mike went above and beyond to make me comfortable while being at the BMW dealership. He was knowledgeable, respectful, and professional. He worked diligently to make the purchase as smooth as can be. My vehicle was impeccable after the amazing deep clean and the gift bag at the very end was a touch that made my experience just that much better. I highly recommend Mike as I am sure he will do his best to make you feel at home. A huge thanks to everyone at BMW.

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 at the BMW of Fort Myers and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

Our BMW 128i was recently in for service. Our service advisor Jose Fonseca was extremely helpful and was able to determine our nearly 10 year old car was still under warranty for the problem, saving us a lot of money. I will definitely bring the car back again and ask for Jose!

BMW of Fort Myers made this buying experience one of the most positive of any car buying experience I’ve ever had! The entire transaction was remote and they handled it perfectly. Huge thanks to Patrick and David for making it happen!

They have a great customer service

Quite pricey but excellent service. I have the same service advisor from the day I bought my car there. I am very happy with her.

Julian did a great job of or us. He went above and beyond any car salesman we have ever dealt with.

Superior customer service by Carol Berger and her team! Thank you so much for going above and beyond to explain my new-to-me 2017 M2’s warranty, maintenance plans, and making my customers experience an absolute pleasure! I went in for a pre-purchase inspection (from a private seller) last month and all of the staff and techs were more than accommodating by answering all my questions and putting me at ease while I made my purchase. A month later I just came in to get an oil change and Carol informed me about my car is extended maintenance contract and took care of a few more odds and ends to get the car to 100% I wish all service departments took the time and effort to provide this level of service. You‘ve set the benchmark for other service departments to emulate. It was worth the 2-hour drive from Coral Gables! Thank you! Walt O.

My experience consistently exceeds expectations. The service team is exceptional - I have worked with Mayra and Tom and they are outstanding!

Jeremy always provides courteous and professional service. He is never high pressure. I trust him.

I had no appointment spoke to Jose and he was able to get me in. The service was done quickly and I was out in no time. Jose Customer service is an assist to BMW and should be commended for it.

The best experience from Paul to the financial office . 5 out of 5 !!! BMW is the best in Fort Myers

Excellent customer service! Julian Nichifor and the finance manager we worked with are outstanding!

Great service!!

Excellent service , fast and appropriate recommendations. No pressure to do things that may not be necessary. Very pleased with the staff.

Great experience - the team of Scott Ruby, Dave and Ivan made the experience of purchasing a new car a pleasure to do business with BMW of Fort Myers - Highly Recommend. Scott was willing to spend the necessary amount of time with me to make sure I was happy with new purchase. I will be back!

Very welcoming, professional and answered my questions with clear detailed answers.

Price was the reason I purchased from Fort Myers BMW.

Excellent. In and out fast! I had a damaged tire and needed the car fixed fast. They delivered!

Had a great experience! Was shown all the different options I had and was allowed time to make my decision without being pushed

Service department is great. Carol is always a genuine pleasure to deal with. She makes sure my cars are taken care of quickly and professionally.

Prompt, friendly, and professional service! Thank you!

I am very satisfied with the purchase and Chevy Cruze 2015 I bought 20 days ago at BMW of Fort Myers. I especially want to thank to the car seller Milan who was very helpful and cooperative making the process easy and fast.

I am very satisfied with the purchase I made 20 days ago at BMW of Fort Myers. I especially want to thank to seller Milan who was very helpful and cooperative making the process easy and fast.

Walt and Ivan made the buying process as smooth as that process can go. I can?t say enough about Ivan, our genius. He was willing to spend as much time as necessary to explain all the technology on my new BMW.

If you are looking for a reputable dealership with great service and professionalism, look no further! The whole experience was top notch. Be sure and ask for Joe W. He made the process very enjoyable and stress free.

My first service experience for my BMW, fantastic service! 😊 ⭐⭐⭐⭐⭐

The entire staff at BMW of Fort Myers made this buying experience one of the most positive of any car buying experience I’ve ever had! From the moment I walked in the door to the moment I drove away, I was treated with respect and care. I would highly recommend speaking with Jordan, Joel, and Luis, as well as the manager. They were all pleasant and expressed interest in my experience. Thank you! 😁

BMW of Ft. Myers has been amazing to work with from the initial purchase with Carl. He made the ordering/trade in process simple and painless. He was a true joy to work with. As to the service end, Tom has been remarkable. He has been able to get my car serviced even for an emergency tire repair with promptness and ease. He is quick to reply to his text message.

Outstanding service

Both Jordan and Walt were friendly, helpful and knowledgeable. Walt spend a lot of time with my wife and I. He was very patient and did not pressure us. While I certainly don't like the ridiculous fees charged (as in all of FL) and I don't think I got any kind of a good deal by any means, at least the experience was a very pleasant one. We were well treated by all and I am hopeful that we will continue to be as pleased post sale.

My repair was done in a timely manner. Staff was professional and courteous.

Professional team that treats customers respectively. I was not satisfied taking my 2020 BMW In for brake light replacement. After 2.5 hours I was told that they did not have that light assembly in stock and they would have to order it. I would think they should have known that when I arrived for my appointment rather than have me waste 2.5 hours.

Very helpful and courtesy service.Tom was very helpful as always

Carol has performed top notch service. Excellent care for my 2016 BMW X3 28 Diesel Like always , PRO service writer!

Chad was great. Friendly, professional, efficient service. I was very impressed. Oct 2020 update - another exceptional service experience. Chad is very personable to work with, documented the problems very accurately. Fast, efficient, did a great job with the repairs, very fair price for the quality of work they do.

Excellent ,work was done timely and very thoroughly

Best of the best! My service advisor and all staff are professional and courteous. Always explain what they did and how it will affect my vehicle Thank you.

Serviced my BMW here last week. Great experience!!! Dropped it off and was quickly notified my car was ready via text. Picked it up and was happy to see the car was clean and ready to go. Great service.

Chad the service rep. was great. He got me a rental car and had the repair complete the next day .

Tom always does a great job, he's been helping me for three years

Julian was very patient with my decision making process. Made my first purchase of a BMW an enjoyable experience.

Very professional service

They are the most friendly staff of any dealership I have visited, both before and after the sale. Very pleased with my experience and would not hesitate to recommend them or return to them. Walt and Troy were phenomenal! Thank you, gentlemen. I love my new BMW!!!

I had a great experience at the dealership the salesman Walt Rawson was great did everything for me. The financial person Joe Bayko went beyond what the normal things that he does and did everything possible to obtain my loan and I appreciate all his help. I highly recommend both of this men. Gregorio Perez

Was glad to see employees were wearing masks! Employees were friendly and show room and offices very clean.

My experience was great, very helpful and knowledgeable staff.

Great customer service. Tom was very good at communicating with me and what needed to be fixed.

If ASE had a test for customer service, Fort Myers being would be without question in the "master class".

BMW of fort Myers gave me a great car for a great deal. Everyone was warm and inviting and the process of purchasing a vehicle was seamless and easy. would definitely purchase another vehicle from this dealership in the future due to the camaraderie and hospitality between the representatives and their clients

Chad provides excellent customer service when I bring my X5 in for scheduled maintenance.

If ASE had a test for customer service, Ft Myers BMW would without question be in the ?Master Class?. Tom Simmons (Service Advisor) has always been able to give an estimate for repairs with no hidden fees. As anyone who has had a vehicle serviced at other dealerships knows that, hidden fees are part of the norm in the vehicle industry. This is not true at BMW FT Myers. They define precision when diagnosing a vehicle issue and will let you know if your service needs are under warrantee. At FT Myers BMW under warrantee means ?under warrantee?. Thank you BMW for always being in our corner.

Big shout out to Dan Moser & Kyle McPherson for their help on my purchase with BMW of Fort Myers. They worked solidly to make the deal work and with #s I agreed on. They were patient and extremely relaxed. I never felt pressured or got an aggressive vibe from any of the associates here. If your looking for an honest straight forward place to make your next luxury car purchase I highly recommend BMW of Fort Myers.

Always great service and today was no exception! Thanks to you Jose and your team!

BMW of Ft Myers has a great crew. Ivan is a great and friendly salesman. He got us a great X3. Jose in the service department is supremely helpful. We enjoyed the experience of buying with Alvi in finance. They have an all round great team. Thanks again.

Quick diagnosis and resolution of the issue at a reasonable price - job well done!

The Service Department is phenomenal. My Service Advisor Jeremey H. kept me informed on the status of my vehicle. He answered or returned all calls in a timely manner. Dan the GM is a honest and stand up guy. My overall experience at this dealership was excellent.

My service representative is Chad and he does a fabulous job of going over my repairs and general maintenance.

Easy and prompt service. Personal touch by service managers.

My daughter’s car had a slow leak. She brought in for a new tire. I was very happy when they not only took care of the tire under warranty, they also went ahead and performed the services that were just coming due on the vehicle also, saving her a return trip. That is a huge benefit and very much appreciated! It also is the service I have become spoiled by/expect from Carol Berger. Having dealt with all the service in our household for 24 years, I can say Carol has been the best service advisor not just at BMW but at any dealers I have dealt with over the years. Thank you to Carol and the entire service team at BMW FM!!!!

Excellent customer service!! Prompt and great price!!

We were on travel and unfortunately had an unanticipated emergency with our 2014 BMW X3. We searched for the closed dealership to resolve our problem and cam upon the Ft. Myers BMW dealership. The Service Associate was knowledgeable and pleasant. As expected, we felt as if it took decades to diagnose our problem. The problem was identified and we were saddened when we found out that we would not have our vehicle until the next day... We were offered a loaner vehicle. The Service Technician worked late and our vehicle was available the next morning. With the exception of most of the personnel at the dealership not following the COVID-19 guidance as we have experienced it (e.g. mask wearing) we were extremely happy with our experience.

I highly recommend this place because of their service and hospitality. Joe W. made us feel right at home from the moment we fist pumped (thanks, COVID) to the second he handed over my keys. The process was quick and painless, I felt I was in the best of hands with Joe W. I certainly plan to be in touch throughout my future car purchases. A big thank you to David the used car manager who was able to give me a fair value for my trade from the first pencil. I have been in the car business for many years and I can assure you David and Joe W. are big assets to this dealership/company

My experience was great Mr hinkle took care of everything right down to my loaner for the day , true professional.

Great pricing & customer service. Milan my salesman was great to work with.

Jose and the service and parts staff at Fort Myers BMW are the Greatest. Work is done efficiently, professionally and correctly every time. I highly recommend them.

Great. People are fantastic.

Their response was suitably restrained. They did what was appropriate for the circumstances

We had Jordan as our salesperson and he was so accommodating, explaining everything thoroughly and went out of his way to have everything go smoothly.

Jordan was our Salesman and he was extremely accommodating. He was the BEST

Carl and Joe were informative, accommodating and courteous. We had an enjoyable and positive experience at BMW of FM. The BMW vehicle exceeded our expectations.

My salesman Milan was absolutely astounding. He made my experience such a pleasure, to the point that I had happy tears. He is knowledgeable and skilled with the vehicle. He went above and beyond by picking up the vehicle at another dealership to appease me. The finance manager Alberto was such a gentleman. He explained in detail all the questions I had and made the process very simple. I would recommend them both and the dealership to all my family and friends.

Dan general sales manager was fantastic. I love BMW cars and I am always pleased with sales and service. I have been a customer for a very long time, Fort Myers BMW is our family dealership. I have referred several customers over the years outstanding customer service.

Awesome car buying experience, staff was friendly, respectful and listened to the needs that we had. Overall we had an amazing experience and a fast one too. Would recommend anyone going to BMW yo purchased their new vehicle.

John Findlay was amazing!!! Professional to the core.

Went to several car dealerships when choosing a new vehicle to drive. Almost bypassed the BMW dealership because I didn’t think I wanted one. Boy was I mistaken. I met Carl Antoine and he was so good and knowledgeable and literally I called my husband and said we were going to buy this car...and we were buying from Carl. He impressed me so much.

Veryyyy nice

Excellent service! Tom (service advisor) is fantastic!!! I highly recommend them.

We purchased our car from BMW of Fort Myers and have always received courteous and professional service from them. We recently had a recurring and difficult to diagnose electronic issue and BMW of Fort Myers kept the car over the weekend to duplicate the problem, kept us apprised of progress throughout and finally resolved the problem. We were provided a loaner while the car was in the shop. Excellent service.

Patrick in sales was great. He was knowledgeable and took great care of us. We absolutely loved Ivan in finance!! He was so great! Our entire experience was no pressure and very pleasant. I have been to many dealerships and this is hands down the best.. we will definitely be return customers.

Easy to schedule for service. Service is prompt and professional.

Friendly professional people in a comfortable environment

EXPERIENCED TEAM APPROACH TO CUSTOMER SATISFACTION.

From start to finish anyone I encountered had one goal and that was to satisfy me the customer

Great Dealership. Worked a deal and came in under several other options. Great customer service and great correspondences with salesman. Will definitely be buying my next BMW here!

BMW Service here is always outstanding! Carol Berger always takes great care of us.

Excellent experience, called ahead and everthing was waiting for me to sign and drive away. Trade, financing, the whole deal in less than an hour. Great experience.

Required emergency service when our car stopped working during our vacation. We were towed to the dealership and dropped the car off and left a message at the overnight drop off. Chad called the next day and had the car evaluated and repaired within a few hours. The repair was covered under the warranty. We appreciate the speed and efficiency of all the people at the dealership who assisted us during a very stressful time.

Have been a customer of Fort Myers BMW for years. Of course if you like the car you'll find a dealer, but it's the service and friendly atmosphere that keeps you loyal to that dealership. Thank you Chad!

This was my first time buying a car over the phone. Communication with the sale representative was great! Process, including transport, was easy. Bought the car on Tuesday from BMW fort Myers and car was in my driveway PA the following Monday

We were returning from a vacation when our BMW X1 stopped working in the middle of a busy road. We had our car towed to the Ft Myers BMW dealership that was closed. The car was left at the overnight drop and the dealership identified and fixed the problem within a few hours. We were very pleased and happy to have the car serviced quickly and efficiently. The repair was covered under the warranty. Thanks for the great service!!

As always working with Carol was amazing. She is very professional and truly cares.

Tom Simmons is a great service advisor great customer service.

Experience with my salesman

We live in Montana and found the 2017 Ford Expedition platinum that they had online. It was the best deal in the US and I did research for several months. They even set up shipping of the vehicle right to my door! Our experience with them was definitely a 10 out of 10. Scott Ruby, our Salesman walked around the vehicle and pointed out rock chips I could barely see when we received the vehicle. Scott was honest, up front and made everything easy! Thank so you Again!!

It was a pleasure working with John Findley. He really went above and beyond to make buying my used car easy and stress-free. I highly recommend John.

Great service from the minute I pulled in.

Went in to look at a loaner x5 and met Jorden Knight in the lot. If I was looking for a nicer, more knowledgeable, perfect for me salesman, I wouldn’t have found one. I drove out in anew x5 and couldn’t be happier. Wayne Cunningham

Chad was awesome from the moment I walked through the doors. Told me everything that was wrong as well as the price of everything. Said what was major and needed fixing ASAP vs things that could wait. Very happy with the turn around time of less than 24 hours for major engine fix.

Excellent "Service Department": Advisor Carol and team answered all my questions, followed COVID-19 guidelines, serviced and washed my vehicle right on schedule. Great experience!

The service met my expectations and Jeremy helped me with everything that was necessary. He was a pleasure to work with.

Excellent experience. Pat Boehm our sales guy was awesome. Easy to work with, found the exact car we wanted. No hassles! Clean dealership, state of the art and professional. Can’t say enough good things about Pat and Joe our finance guy. Thanks Pat and Joe. We love our 2021 X5❤️

We have a 15 y/o Z4, and want to keep it in excellent condition. Jose was very thorough and helpful!

Carol Berger did a great job in getting my car diagnosed and repaired. I was impressed that they used the in-house expert Steve to review the work and ensure the problem was fixed. I am very pleased with the service I got at Fort Myers BMW.

Stopped by for service, and got a great trade in price, saw the 330i which was. Step up for me. Very satisfied

Leasing our new BMW was a challenge with the German factory shutdowns. But it was worth the wait. No one could have foreseen or control the issues affecting all of us. Our salesman, Carl Antoine was fantastic. Kept in touch through the whole process and was a joy to work with. Very professional. We also utilized the "BMW Genius". Steve Williams came to our house the week after we picked up our vehicle. He was truly a knowledgeable genius about everything. He explained every aspect of the amenities on our BMW. I would highly recommend this included feature with any purchase. Overall a five star rating for Fort Myers BMW!!!!

Courteous, they do the extra things that keep you coming back

We had a great experience getting our BMW X3 repaired. Jeremy did a great job explaining the repairs and the cost of them.

Great service from first contact to picking car back up.

Best experience Thanks to Fonceca

I have been a very long time customer and appreciate Tom Simmons so much. He knows how to be authentic and treat customer. I was very satisfied. Would him to do business!

Fast, efficient service to replace faulty battery (without an appointment). Complimentary wash/vacuum and multi-point inspection were a major plus.

Working with Patrick was a pleasure, he is very kind and honest and I really appreciated how he didn’t try to talk me into looking at something I wasn’t interested in. He made buying a car, which is never fun or easy, a great experience.

Great experience with the dealership. Ordered my new BMW X6 and arrived perfectly. Would highly recommend!!

Great service with Chad as usual. Always treated well.

Excellent!!

Walked in, were left to ourselves to wander the lot. Chris kindly greeted, with a quick and flash of smile sans mask, before he was within 6' of us. He listed to our story, as we were a little frustrated by the Naples Germain dealership. They've been a struggle to deal with. Took the car for a nice test drive, and asked him to pull up so we could look at another option. I loved it at first sight. He calmly, and pretty quickly made us a deal on that we couldn't turn down. Super easy to deal with - everyone, Chris, Joel, and Ivan were all very nice and pleasant to deal with. Thanks for putting me in an X3 M40i! Love it!

Excellent Service Kyle. my sales person was great and Steve the technical Guru got me going. I still call him now and then for additional help

Excellent!! Best customer service! I highly recommend it.

This was my first purchase from this dealership. It was the most simple and stress-free purchase I?ve ever made.

Such a great service, Very satisfied with the results.

With all that’s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

With all that?s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

I was driving down the road in a new town to me when my BMW X3 had alarms go off saying to drive to a dealership immediately. I drove to the ft Meyers location without an appointment. I was concerned I would be not be able to be seen however when I pulled in within 2 minutes someone was helping me and checking me in! And within another 20minutes they put me in a rental and said they would get back to me today. Within a couple hours I received a text saying they know the issue ordered a part and it will be ready for pick up in the morning! The service here is AMAZING! Not only was my car fixed the next morning but completely cleaned! I am so impressed and have never seen service like this before! I highly recommend Tom and everyone else I worked with that day! Thank you for your spectacular customer service and quickness!

very quick and reliable service and not the least my 750 is a Awesome automobile

Very pleasant, no-stress buying experience! Carl, David, Joe (finance Mgr) were all amazing! Carl was personable, so polite, engaging, and had a great sense of humor which we appreciate! We truly enjoyed the experience and LOVE our car! Thank you!

Tom and the service team are great! they always go out of their way to ensure everything is just right, and make sure you are comfortable of waiting.

Jeremy He is very compassionate understanding and very trustworthy. I don’t know what more I could say about him other than maybe he should be training others to be more like him thank you for employing such a wonderful person

Jose Fonseca, my service person, was just awesome, as always. Thank you Jose.

Always a pleasant and expeditious experience having maintenance performed at BMW of Fort Myers.

Tom Simmons was more than helpful with my first service on my 2019 m5 no charge for oil change checked brakes gave me a nice report for my files and washed and vacuumed out car couldnt ask for better customer service thanks for everything

I recently purchased an X3 through Joe Weidenfeller at BMW of Fort Myers. Working with Joe was an absolute pleasure. He did such a thorough job every step of the way, from the initial test drive to the final paperwork. He worked with me to accommodate my requests and make the whole process run incredibly smoothly. Really appreciate his hard work and kindness!

Bought our new X3 last week from BMW of Fort Myers. The experience could not have been better. We were there for over 4 hours interacting with a number of people and all were great...and we drove off in our car the same day we bought it. This was our first experience with BMW and pretty sure it won't be the last.

Great service, the adviser are professional, the waiting area is clean and comfortable. It was a good experience.

I recently purchased a used 320i from BMW of Fort Myers. I was very pleased with my initial buying experience with Patrick; he was very professional and respectful. I also appreciated the other staff members in finance and the gentleman who went over all the features of my car before I drove away. I have had to have the car in the service department already, but it was no big deal. The service department and the people in it were so friendly and knowledgeable; when I described the problem, Jeremy knew right away what needed to be done. My car is certified pre-owned, so I was given a loaner vehicle for the day, and was not charged anything for the service. If you are considering a new or used car purchase, I would not hesitate in recommending BMW of Fort Myers.

Service with Jose Fonseca, flawless as usual!

Our salesperson, Julian Nichifor was the best! Very professional. Everyone I encountered was very helpful and friendly. Car was presented perfectly.

Everyone at BMW Fort Myers that I came in contact with was very courteous. A loaner car was given and My car was fixed in a short period of time.

Love this dealership and the respect we receive here. A++++ and have never bought at another Bmw dealer.

The staff was very helpful and timely. The only thing I was disappointed with is they didn't vacuum out the back hatch. It did look like they vacuumed the front and back seat floors.

Very accommodating. As always, service preformed promptly and thoroughly with consideration for my time frame.

Was having an issue with the iDrive in my 428i. They ran a complete diagnostic and found a few error codes. They updated the iDrive software and so far no more issues.

Jose Fonseca is awesome. The facility is always clean and welcoming.

Fast and flawless service!

Carol is an exceptional service advisor! She is always cheerful and very professional!

Perfect in every way. Service is fast, thorough and efficient. Jose Fonseca has never disappointed! His keeps you up to date on everything that is being done to you vehicle or that has to be done to it.

About 5 weeks ago, I lost my A/C in my car. I brought it in for service. A/C was immediately restored with a green dye in place to locate the leak. Fast forward to this week, my A/C went again. I made an appt., the A/C leak was located and was repaired within 24 hours. Super courteous, efficient service with a loaner vehicle. The staff is extremely professional! Would highly recommend this dealership for service!

Jose goes above and beyond to ensure his client's needs are taken care of on all levels. Jose has a deep understanding of the vehicles he services, quickly and accurately diagnosing any issues. Peace of mind is achievable when you?re vehicle is under his care. Thank you, Jose!

Carol Berger was attentive to our needs and provided excellent service and representation on behalf of BMW.

There are not enough words to express our gratitude towards John Finley and Ivan Molina. I looked at the car online on Tuesday and took it home on Wednesday evening. It was a smooth process from start to finish. We highly recommend BMW of Fort Myers. They definitely go above and beyond to accommodate your needs. If you’re looking for an exceptional salesman and finance manager, see John and Ivan. They’re the best! Thank you again for your wonderful customer service and for putting us in our beautiful 528i.

Jose Fonseca makes BMW of Fort Myers a 5 star experience.

This was my first visit to the service department at BMW of Fort Myers. Very happy and impressed with Chad and the entire support staff. Chad's helpful, knowledgeable and friendly demeanor made for a very pleasant experience.

It was great a experience the facility is clean the employees are very courteous. the repair was done correctly and i am happy.

Had a wonderful buying experience with John Finley and finance manager Ivan Molina. They went above and beyond to accommodate us and get us into the best car. They both stayed well past closing time to finalize our deal. Their dedication is admirable. We couldn’t be happier with our new 528i.

Joe is awesome!! Im in love with a MY BMW❤

My passenger front running flat was losing air, I brought in told the service greeter my issue. 45 minutes later he came back and said it?s ready. I asked what he did to it and he said we put air in the tire, found nothing wrong. I said I could of done that..... I brought it in because it obviously has a leak. He said do you want to see someone in service? I said yes that?s why I brought it into the ?service department?. A few minutes later Chad/Service Rep. came out and said we will address it. Sure enough they located a nail in the tire and since I had a tire warranty, tire was covered. Hour and a half later I finally had a new tire, car washed and I was able to leave. Very irritating that the service greeter was just dismissing me..... to send me on my way..... where I would be returning again to have the tire fixed, not good customer service! Thank goodness once the issue was escalated to Chad-Service he took good care of me.

Last week Thursday I had a flat tire on our 2013 BWM 128i and while it had run flats I had the vehicle towed to Ft. Myers BMW. During the meeting with the service advisor I was told that it's recommended to change tires every 5-6 years, regardless of wear. We also heard this from other so we opted to replace the entire set with new. Overall the service was very good but somewhat slow as we received the car back on Monday evening. Kudos to the dealer for price matching Costco...nice surprise and savings!

Milan did a great job selling me a car. He was accomodating to my needs. Ivan did a fine job completing all the paperwork. I am very satisfied with the customer service i received at BMW of Ft Myers.

The salesman Kyle was wonderful. The sale was quick and painless once we indicated how set we were on a price. The finance manager handled everything beautifully! However: 1. No one had a clue about where to find the owner’s manual and because the car was not a BMW, we had nearly no instruction on how to operate the vehicle., 2. An amber light appeared the very next day that we need to take to the dealer to figure out, and finally, 3. It seemed that the process was so speeded up at the end that the detailing which was to include a full tank of gas was not completed. We suggest next time to take as much time after the sale with the customer as is needed to leave the customer with a good impression.

I purchased a used vehicle online. It was my first time doing this, so I was a little nervous. Carl was super helpful and made the process incredibly smooth. I couldn't have asked for better service. They worked with me on the price and even delivered the vehicle to my house. They also did a good job with precautions due to Covid. Super impressed and would purchase from again.

Excellent service. Timely and accurate.

Great service from Jeremy

Excellent service. Carol Is a “Superstar”! Due to extenuating circumstances, we couldn’t bring car in ourselves. Carol and the service department picked up the car and brought it back after it was serviced. We can’t say enough. Professional and very human. Every dealership goes on about their service...most just can’t and don’t hold up to scrutiny. This particular car is out of warranty. So, it’s not being monitored by BMW anymore. This is just good service!

My experience with this dealership has always been a satisfactory one! My goals are always achieved with the assistance of the most knowledgeable, talented, and personable staff. Thank you for your consideration, it never goes unnoticed, and is appreciated more with every visit!

David and his team were on point and very professional. BMW Of Ft. Myers has the best sales and service team in southwest Florida. if your looking for a BMW this is the place to go. once again thank you David and Patrick.

called jose, he stated to bring vehicle in for service per my request. awesome service. in and out as jose stated when I contacted him. however, very disappointed with Management at BMW, no one from BMW or customers had protective gear on. I found this very strange since the pandemic is real. I have 3 underlying causes that make put me at a very high risk of exposure. I confronted jose about it and he apologized and stated that he would address this urgently with management.

Very professional and courteous!!!

The staff at BMW of Ft Myers are so nice including Alberto good sales person.

John Findley and Alberto Ramos were magnificent. I typically dread going to car dealerships, this is the first time where there was no back and forth, no unnecessary banter, the entire process from choosing, test driving and ultimately buying my car took less than 3 hours (and that was simply because they wanted to detail the vehicle). Awesome experience and one I'll be sure to remember in the future.

Great service and professionalism. I went during the COVID19 crisis and everyone who attended me was wearing a mask.

I was originally in contact with Walt, who was polite and not pushy! When I arrived, Walt was off for the day and we worked with Joe. Joe was the best car salesperson I have ever worked with. He was knowledgeable and also NOT PUSHY! I was in and out in 2.5hrs! Awesome staff and great environment! Thanks

Great experience...great people and great process...

From sales to delivery of the vehicle everything was handled extremely well. All questions were answered throughout the process and follow up was amazing. Will definitely do business again.

Jeremy in service is extremely knowledgeable and helpful, he made our experience perfect!

I brought my SUV in to be serviced. My go to advisor is Carol, she is superb! I’ve always had excellent service. Thank you Carol for being amazing!

Very good service center

I had two cars in last week. My service Manager, Jose Fonseca was perfect in every way and attentive to every detail.

Awesome service Jeremy is a Rock Star!

Very good service centers and very friendly service.

Carol in service was very professional and helpful. Car was washed but unsure if it was vacuumed as debris remained on the carpet. Timely completion of service.

I had two cars in last week. My service Manager, Jose Fonseca was perfect in every way and attentive to every detail.

Jose is fantastic. 4pm on a Tuesday, car started acting up on the interstate. I called him him up. He told me to bring it over, he had a loaner available. Dropped the car off, picked the loaner, and I was in and out in a jiffy. My car was ready the next afternoon! Everything covered under warranty. Far superior to the experiences I’ve had with another dealer in the area.

Great service and affordable cars ,what more can you ask for?

Jose Fonseca takes care of all my service needs, and John Findley my buying needs. Both make Fort Myers BMW the best.

Carol the service manager did a great and was very patient while getting my car fixed.

Very good experience. Milan was very easy to deal with and always responded very quickly. Was given a great price on the car I wanted. Process was very smooth, tech expert Joel gave great instruction on my car’s features. Would highly recommend BMW of Fort Myers!

Just took delivery of a new M vehicle. I could not be happier with the service and pricing I received from bmw of fm. Jordan was my sales person and knew the product, was 100% no pressure, very efficient with my time and a professional. I also had dealt with Tony the new car director, Ivan in finance, both 100% no pressure and a pleasure to deal with. During delivery they sent out a bmw "genius" to go over the tech features of the car and other important info. This is the first time I have felt really good about buying a car. Keep up the good work!!!!!! You have earned another loyal customer.

It was amazing service and most importantly very quick!! Service manager Jeremy Heinkel from BMW Fort Myers is just great person to take care of you!!

Great service and excellent buying experience. If you are not from FL you can be assured they will still handle out of state sales wonderfully.

This was the best car buying experience! From our delightful /knowledgeable and extremely personable salesman Scott Ruby to the awesome Finance manager Joe Bayko who got me a great deal and the “genius “ (sorry I forgot his name) who helped me understand the cool bells and whistles of my new vehicle! The nice “goodies “ (hat, coffee cups etc. )ended the experience on a positive note and I highly recommend this dealership for any car buying needs!

Went in for maintenance and service department found other critical items that needed repair. Thankfully, I still had warranty or else I would have been out of another $1K. All items were taken care of immediately.

This is my 3rd Z4. A true sports car! I sat in my 2020 Z4 for the first time and the rush of my 2009 Z4 went through my body. I loved it at that moment. The body of the 2020 was wider, but it still gave me that cockpit feeling. I have been waiting for this car since the day it was announced it was coming back. The heads up display was a great addition. It tells you right away when you see your speed in red! I love all the improvements BMW made! I love my car! Thank you BMW!

Patrick and the entire staff were very friendly and treated me with respect. I would definitely recommend BMW of Fort Myers if you are considering a new or used car purchase. No high pressure sales.

Julien was very patient with us, and my wife got the car she wanted. Great, personalized service.

We bought our X5 in December 2019 from Walt at the BMW Ft Myers location. We had such a great experience. We recently took our X5 in for an oil change and it was a pleasurable experience as well. We were greeted by the service reps, spoke to Tom our service specialist and were taken to the lounge to wait for the service. We had a coffee and watched them service our car through a large viewing room. Not only was the service bay area clean, but it was a well organized. Because the vehicle was still under warranty, we had the wipers both front and back replaced and the oil changed. All we had to do was sign on the dotted line. We are very happy with the car and the exceptional service and attention we receive from BMW of Ft Myers. Valter and Lidia Medeiros.

My service advisor Carol is amazing! She is sweet, professional and always there for me and my car. I’d consider her a friend of mine! Excellent service 10 stars ⭐️

Prompt, courteous, explained everything

Went in for maintenance and service department found other critical items that needed repair. Thankfully, I still had warranty or else I would have been out of another $1K. All items were taken care of immediately.

Amazing team here One of my best experiences buying a car ever! From my salesman Chris, Joe in the finance dept and Steve on the genius team ... I can’t say enough. Chris brought the car to my home to test drive it and Steve came to my house tonight to get my garage doors programmed. Talk about service! Thank you all for making it such a memorable and amazing experience buying my new car.

Excellent customer accommodation and service. Met my needs and time frame.

Real straight forward buying experience. Saw the car online, got the offer sheet emailed to me, discussed the line items, showed up with a check for the vehicle and was in/out in an hour. Everyone was very courteous and other than the standard "here buy some warranties you should never buy" shtick that every dealer does, there wasn't anything under handed. All in all a good car buying experience.

I visited for the first time in June as I recently acquired a 2019 BMW. I wanted the car fully checked & serviced. I was catered to in a friendly and professional manner and staff truly went above my expectations. I've had other high end cars, and although service was not bad, it was not like this. This is one of the reasons I switched to another brand. I'm very happy I switched. I will definitely have more BMW's in the future.

Great service, great dealer. Tom, my service manager is the best!!

Carol is awesome! Carlos the Tech knows what he is doing! Service is great!

The service at this place, BMW of Fort Myers, is the best. I don't know how else yo describe it. It would make it very difficult to not get another car from them. Tom, the service writer is like none other that I've dealt with, and I'm in the car business! I am about to get my fifth BMW from BMW of Fort Myers. I tell everyone who'll listen. I haven't spent a penny on service and the little extra stuff they'll do for you is important to me. It's rare to find a dealership where sales and service are as good as this place. They really do treat you like family. Ron

Tom is first class, he has been helping me for over 15 years, he calls back promptly and he keeps me informed of the progress, he goes out of his way to help, very courteous, ask for Tom Simmons

The car was great, but the process was a little less fun. Biggest problem was the loan process because it sounded like we were only getting one hard inquiry on our credit, but they sent it out en masse to about 6 banks, because we got 6 hard inquiries. I later learned that these should only count as one inquiry given the time frame they were all taken from but for new shoppers, being given all that information up front would've saved a lot of stress (I would've saved my credit and just got a cashier's check before the bank closed). I understand that it's a process, but staying at a dealership for 6 hours is hard, mostly when it's waiting on other's for paperwork. All in all, I'm happy with my purchase and happy with the detail team. If you need a loan, get it pre approved from the bank yourself to save the hard checks. I tried it with one bank and gave up when I was rejected, hoping the dealership could help instead.

My appointment was as scheduled. Very friendly service by all employees. Accommodations were made, as there weren't any loaner vehicles available. Everything was explained by Tom. Extremely clean service center and waiting area. Highly recommend!!!

Every time I have my car serviced, it's done with a lot of attention to detail. Every time, they wash and detail may car in addition. Great dealer.

Walt our sales rep was very knowledgeable regarding vehicle.... Joe in finance was also very helpful...Steve actually came to our home and explained patiently the numerous technical features. Our only issue was the prep work of the vehicle... it was presented as washed ..but it wasn’t and we purchased the coating ...had to sit and wait while this was completed, but Walt made sure things were taken care of.

BMW of Fort Myers was efficient and professional in the handling of replacing our air bags and even gave our baby a nice shine afterwards! Highly recommend!

The entire staff was warm, welcoming, ... but most of all genuine... Ivan, my salesman is awesome .... he made all my requests possible. I reluctantly left a dealership which I had leased two different BMW?s.... they really made no effort to keep me.... I am so glad because I would have never realized how wonderful my experience could be at Ft Myers BMW

Tom was also very helpful at the customer service department. I forgot where I was because of his genuine kindness. The car feels and looks like new. Great job all maintenance crew.

I got into a pot hole and blew my 21 inch tire on my 7 series. I was met and welcomed by an amazingly knowledgeable service advisor of BMW if Fort Myers. My tire was replaced in one hour. Car was Fully Sanitized for free. I was offered few loaner cars as an alternative of waiting. Really great service experience and Great facilities with full Customer comfort on the first place.

Very professional and excellent service. I would highly recommend this dealership.

Carole Berger is personable and very knowledgeable. It?s a pleasure working with her.

Both Salesman we worked with were great. Finalizing the one item on the “We-Owe” was challenging.

I had the pleasure of purchasing my new car from BMW Fort Myers and for the first time, I actually enjoyed the entire car buying process! Kyle M. was a phenomenal salesman who went above and beyond to find the exact car that I wanted, even though it was not located at their dealership. He was very knowledgeable about all models, specifically the model I was seeking which took some hard work to locate. I highly recommend you request Kyle for your car buying needs. Additionally, the car guru Joel was extremely knowledgable and helpful when setting up my new BMW and teaching me all of the technology. I will say it again, the best car buying experience I have had yet and look forward to being a long term customer!

We have purchased many cars, but have never been made to feel as un-pressured and appreciated as Chris Hackett made us feel. We are in businesses that require top customer service. We understand the value. Your entire staff from start to finish never wavered in making our experience the best it could be. We will be back, we will recommend your dealership, and everyone we send your way will go directly to Chris. Chris is a huge asset to your brand and operation. Thank you for a pleasant experience and a great car. See you soon, Lori & Barry

Started with sales person on the BMW website chat Tuesday while checking out pricing. Went to the dealership on Wednesday still intending to purchase a Cadillac. Met Jordan who went through the different packages of the model comparable to the Caddy and bought the Benz Thursday. Just went back 6 months after my wife bought the SUV which she loves. I now have a 740i. Was in the showroom 30 minutes and car was DELIVERED TO MY HOME the next day. Signed a few papers and done. If there is better service and sales staff from a dealership I've never seen it in all my 60 years buying vehicles. By the way words cannot describe the 740i.

Overall wonderful experience buying my 2015 Honda Accord at BMW of Fort Myers. Kyle and the Used Car Manager David took great care of me and showed me a lot of different options. Kyle asked questions like what type of car I am looking for and what price range I was looking for. Once I test drove the Honda Accord, I was sold. After talking to Kyle about a scratch on the front of the car, he had the scratch buffed out before I left! Amazing experience and I can't thank Kyle enough for his help. Next time I need a car, I will definitely be coming back.

John Findley is a very professional salesman. I have used him two times now.

I brought my 2016 X3 in for service. The service staff was very friendly and professional. The service was performed in a timely manner.

John Findley was great to work with. He took the time to find the right car for me and guide me through the leasing process.

My experience with my salesperson, Jordan Knight was amazing! He and the rest of the team (special shout out to Steve the BMW genius), went above and beyond to make sure I had everything I needed, and were extremely accommodating. I will definitely be back to this exceptional dealership when I am in the market for another vehicle.

Everything was great from start to finish. Our salesman ,Joe, was well informed on the features of the car and answered all our questions about the car. He also informed us on the current financing incentives that made the car purchase an easy decision. I?d recommend Joe and BMW of Ft Myers to anyone looking for a quality car and quality dealership.

They could not reset my airbag or brake light without costing me $$$

The staf is very friendly, no high pressure. The selection has a nice selection of new BMW's.

Very courteous and efficient service

The personnel was professional at all times. The job was performed perfectly. The price was good and fair for the service. Waited time was appropriate. They even washed and check all liquids.

Fantastic customer service, friendly and professional. They took great care of us. Tim [CoastalMaids.com]

Carol is 10+ Great service experience

Sales person Chris and financer went above and beyond to work with me. Respectful and patient while all my questions were answered. Went out of their way when they didn?t have to. I was treated like family. Easy to talk to and not pushy. Car was nicely detailed. Even dismantled the console of my trade in and retrieved two earrings that fell through the cracks. My new used car is phenomenal!

BMW of Fort Myers, Florida treated me extremely well from the first second I set foot on the dealership grounds. They wasted no time showing me what I wanted to see and were not pushy at any moment throughout the process. I want to give a special thanks to Mike Arrison for taking good care of me. As well, I want to give a shoutout to Mr. Seaman and Joe Bayko for doing the same.

I was fortunate to be able to buy a used BMW coupe in beautiful condition, and this was made possible by the team at BMW Fort Myers. I want to especially thank the sales person Christopher Hockett who sold it to me and made sure everything went smoothly on the purchase day and beyond. He is a man of exceptional integrity and really cares about your experience. I had a few issues after the purchase and he did what he could to get answers. I would have given BMW of Fort Myers five stars, however, I had an issue with one aspect of the financing and the finance manager was not helpful. I do appreciate, though, how he initially handled things.

Salesman Walt R.: An experienced, polite, friendly, patient and knowledgeable man, who will find, what customer is looking for. Very satisfied. Manager: (don't know name) the same as Walt R. Other services - no problems. The car: Wonderful, very satisfied (it's our 4th BMW). The only, rather comment than complaint, I have: Too small control buttons and too crowded, particularly for somewhat aged eyes.

The service department did an awesome job again. Thank you Carol Berger and team.

It was a pleasure to work with Ivan Molina. He made the car-buying process easy and answered any questions that I had. I also appreciated that he did not put any pressure to buy. Overall, it was a positive experience from a car dealership.

Service department is excellent!

Carol Berger At Fort Myers BMW is very pleasant to work with. Shes very knowledgeable and works with you until the end. If you take your BMW in for service at the Fort Myers location, ask for Carol, you will not be disappointed.

Ft Myers BMW completed task quickly and on time...

Super fast and explained everything. The whole team was awesome!

Julian Nichifor was excellent to work with! He helped me through the entire process. Highly recommend him as a sales agent.

Fantastic customer service each and every time. I have been going to BMW of Fort Myers since 2015 and I have no intentions of changing. Chad S. in service is wonderful to work with.

Joe, Troy and Joel were all excellent people to work with. It was a fun and pleasant experience buying a new car! I would highly recommend BMW of Fort Myers. I’ll definitely be back!

Scott Ruby was great, answered all my questions. He was honest with me, listened to what we were looking for. He took the time to show me everything available, We purchased a new BMW X5 because of Scott!!!! Great job!!!!

The general manager is one of the best in the business and has a staff of highly trained and personable individuals. It didn?t feel like buying a car. It felt like sitting around with friends talking Cars. Great experience.

Excellent service

Everyone at dealership was professional and courteous!

Their service department is the reason I bought my last BMW at this dealership. They're professional, respectful of my time, and there's never a question if the repair demands keeping my car longer than expected, that they'll provide me a loaner car. It so deeply contrasts with my experience at the BMW dealership in Columbia, SC, which I used for over 30 years, it's like it's a completely different type of car! Even if I was still in SC full time, I would "road trip" my BMWs to Fort Myers for service regardless.

I just purchased a car from them and am beyond satisfied. Everyone I worked with, starting with my sales person Milan, were absolutely amazing. The finance gentleman was so very thorough and helpful along with the Genius Specialists Steve and Joel who did a great job of teaching me everything about my car. They definitely know and practice excellent customer service. Not someone who likes to shop for cars, I found the entire experience professional. They truly listen and they care. This was definitely the best car purchasing experience I have ever had. I give them my very highest recommendation.

We leased ur 330I sedan and could not be happier. GREAT CAR!!!

Sales agent John Findly was a pleasure to work with. He went above and beyond in helping me to select the best option for me!

John Findley is the man to hook up with at the Fort Myers BMW Previously Owned Dept. / Dealership. I got the best deal in 3 Counties, thanks to John--and the entire staff was very helpful and facilitating towards moving the process along quickly. Thanks ! Marty Stokes Sanibel, Fla.

While my title may seem to contain a contradiction, it is not. I was initially disappointed to find a chrome strip around the windshield of my several days old 430i convertible . However I was pleased with the efforts on the part of the staff to have the defect corrected immediately. There was no excuses offered and no delay in making me a happy customer.

Was taken in even before my appointment time. An estimated three hour repair took much less time which was highly appreciated. Thx!

I couldn't of been anymore proud and secured with the service and professionalism at BMW of Ft Myers. As a Sonic Automotive employee traveling in my 2018 BMW 330e from our BMW Of Monrovia Sonic location in Southern CA to see my daughter in Ft Myers, I fully intended in making BMW of Ft Myers my stop as well. Big big thanks to Ken and Jeremy in service for good looking out 💪🚘🔧🔩 The no contact service was exceptional during this unfortunate time. I knew I was going to be in good hands not just from the Sonic Automotive family, but as a client. This is your BMW dealership Lee County and beyond ⭐⭐⭐⭐⭐

All the staff is always very helpful. Specially Jose and Kenny. Jose is very knowledgeable, service oriented and a joy to work with. Kenny is prompt and always has a shining smile! Thank you! Gonzalo Alberto Quiceno

Quick, professional and on point!

I am very satisfied with this dealership, coffee machine is out and I do so enjoy my coffee.

Chad and the service team diagnosed my Z3 and repaired it in one day with a very fair price. I have used this dealership in the past and will continue to in the future. Thanks again Bob R

Throughout the sale process and later for service/maintenance the team at BMW of Fort Myers shows that they care about the customer. Client Advisor listens to what you want and follows through until and after delivery. Management is always available. Service Advisor takes the time to understand any issue and explain its resolution. Customer focused courteous and professional service from beginning to end.

Worked with Milan on purchasing a 2020 BMW X2 M35i from BMW OF FORT MYERS. EXCELLENT EXPERIENCE. From initial contact to delivery outstanding service and response. I did my homework and felt they checked all the boxes.

Great customer service and sale team.

Great customer service. Above and beyond!

Friendly and professional staff. Great buying experience

Troy and Joe and Joel were great! They were flexible and patient while I changed my mind a couple times. They are also very knowledgeable. I do not like being unable to download the Pandora App.

I was so impressed with the repair service I recently received. On my initial call for an estimate I was shocked to find the bid significantly lower than the Naples location. My service rep was so helpful and my repair was done very quickly. Pick up was easy and customer service was on point. I was very happy!

Purchased a used BMW from this dealership. Client Advisors Mike and Jordan were very professional and personable. Product Specialist Joel was very knowledgeable, patient and friendly. At all times they made me feel at home. When not in the negotiation stage, we talked like we had known each other for years. Would definitely recommend this BMW dealership.

Service employees are always kind. They make me feel comfortable and welcome me with a smile.

Saw the car online. Went to check it out on Friday evening and did a test drive. Purchased it on Saturday morning. Carl was great. He was attentive and had a great personality.

Jose and the team did a great job. Picked up my car which made it very convenient during the quarantine. I’ve been going to BMW Fort Myers and have never had a bad experience. Jose is always so helpful and accommodating !

I have had nothing but great service all the around!

Great Customer service !!!

Wonderful service and my advisor, Jose Fonseca is the BEST!

Absolutely recommended Pat did an amazing job, very friendly and professional.

Great customer service during this pandemic made a phone call next day they dropped off a loaner picked up my car a couple hours later they brought back my car cleaned sterilized and all the repairs were performed exceptional. Will use them again in the future

We were looking at upgrading our daughters car, BMW of Ft Myers went above and beyond providing quality, professional service from beginning .. no high pressure no price changes only fair pricing and professional service. One of the best experiences I have ever had at a dealership...

I was able to get a service appoint promptly... didn’t have to wait weeks. The service write up team did a great job and the service technician found a problem and repaired it without cost. I was very pleased with the experience.

Great Service and maintenance

did a good job as they should

I always receive the best customer service care with Jose Fonseca . He makes the experience unique , and pleasant . He takes his time to explain and help the best possible way ! Kudos Jose for an the amazing job you do taking care of your customers ! Thank you Isis

Good service , friendly atmosphere , quality product !

Everything was perfect, The people were nice, Excellent service thank you very much Bmw

From the first phone call with Patrick Mennard to driving my new car off the lot, this has been a great experience. Patrick is very professional and easy to work with. Chris, the finance manager, was very helpful, and the Car Genius is a Genius. They even washed my girl friend's car while she waited for me. They deserve an outstanding recommendation!

Excellent service and attention to detail. They did not try to "oversell" additional work - gave me the pros and cons objectively.

They brought my car to my house within an hour it was fast easy and friendly service thank you I will definitely recommend to all my friends and family!

Great service with professional staff. Dealership is very accommodating with loaner car and all issues resolved.

John Findlay was terrific. Will definitely buy my next BMW from this dealership. 👌

John was very responsive and made buying a new car a great experience.

I took my BMW to do the recalls and the service and professionalism on behalf of Fonceca was great. Unquestionably I recommend it.

Jose fonseca excelent advisor,good and faster service.

I like this płace a lot. The service of the Dealership has been done to my vehicle in an excellent way after all these years. Previous appointment was on time and I was informed when all procedures were done. Very nice and friendly staff you can meet there. I recommend this place for anyone. Waldemar Wojtas

My service/repair was necessary. With all Corona Virus issues the dealership was professional and safe with out interactions. Was able to pay over phone. Friendly

We especially appreciated our Salesman - Scott Ruby. He was relaxed yet professional and informative.

Carol always goes above and beyond to help in service with any issue. I highly recommend BMW of Fort Myers to everyone.

Bought a new X7. The staff was very friendly. No high pressure tactics. Totally professional all the way. The Genius's are great.

Took care of everything in one visit - Jose really takes care of you.

Took care of us promptly and we?ll. Very satisfied. EJO

BMW of Fort Myers provided excellent service and even provided a ride to a golf course so that I could keep a tee time.

The entire experience was professional, prompt and pleasant. This dealership is top notch in my opinion. Everyone I dealt with was helpful and courteous.

I love my new BMW 430i, and the dealerships BMW Genius program. An employee they call a "genius" came to my house after I bought the car and showed me how to use lots of things in the car that I was not aware of. He even programmed the car's garage door opener, and it was so easy I can do it myself when I return to Delaware. They even wash the car for free as long as I own it. Never heard of such good service from a BMW dealership.

all personal were very helpful. All that was promised was delivered. Our sales person was excellent .

nice experience . great salesperson. wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Good Dependable people with integrity did what they promised to do.

Great service totally me my expectations. I was in and out very quickly

Friendly staff and clean facility. Nice selection on showroom floor of new models.

I was provided a loaner as my car was to be serviced the next day. My car was ready as promised.

Always a good time my specialist Chad Swindle knows his stuff

Nice Honest people they did a good job on my car gave me a loner

They treated my dad and I with such care and respect. I felt welcome from the moment I stepped foot on the lot till I left.

The sales process was very professional and informative making the buying process enjoyable.

This is the second car I bought from BMW and specifically Carl . He is always very helpful and listens to my concerns and car wants and needs , try?s his best to make sure he addresses everything and gets me in the right car ! Finished off my sale with CHRIS in the finance department CHRIS was amazing !!!! Very efficient I could tell he has been doing his job for a long time . ONLY down fall was the car took to long to get here from Orlando (3 hours ) away ! I was purchasing a rental car for more days then expected because the car was delay but over all experience was good have already recommend a friend !

Milan Stanisic, our salesperson, was easy to work with., knowledgeable, and didn't pressure us. The concerns we had were addressed and corrected. The sales process went smoothly, and after sales support was excellent. We would highly recommend this dealership, and especially Milan.

The overall experience was a pleasure. The Sales Person was very knowledgeable.

Great experience! Treated with professionalism and efficiency. Highly recommended.

4th BMW I bought from BMW Ft Myers. All 4 sales went off without a hitch.Sales people and follow up with genius the best.

Excellent. Got in and out very timely. Very friendly service agent!

Michael Kirby was amazing! Great service , he went the extra mile taking care of our needs and Answered any questions we had! Thx Michael

I felt like I got a very fair deal both in the price of my new car as well as my trade in. They went out of their way to make sure I got the car I wanted and even held it for me until I could complete the deal.

Routine maintenance and oil change. Done quickly and as promised.

I have used this dealership for my last 4 cars and they are consistently reliable and eager to do a good job for their customers.

Worked with extended insurance company to pay for the repairs. Tom, nice guy to work with.

Carol is always the best in customer consideration. Thanks again

⭐️⭐️⭐️⭐️ Friendly staff and prompt service

Scott was a great salesperson! No BS, not pushy, listened to what I said and sold me just what I wanted/needed! Joseph helped us through the finance papers and extras we wanted for the coverage. Thanks guys!

Gregg the sales person made sure I get the car I wanted. He was helpful during the sale. I am very disappointed from the finance mangers. Lack of communication ,problem solving skills and professionalism. I bought two cars already. I am not sure if I return.

Love coming to BMW Fort Myers! I receive immaculate service every time I get my car worked on. I’ve been working with Jose for years, he treats you like family. Highly recommend coming here for all service/maintenance needs.

I highly recommend BMW of Ft Myers. I live up North but purchased my car in Fl because of the sales staff. I had shopped other dealers and was not given any pricing concessions. The sales staff spent time with me explaining all the options. Once the car was delivered they spent adequate time training me on how to operate all the functions on the car. I was very pleased with my experience.

I had a great experience purchasing a car at BMW of Ft.Myers. Would definitely recommend.

Great experience with the local staff. They really made my first BMW buying experience a great one.

Jose provides great service and he got my car up and running. I appreciate how he was available and answered my questions when I needed them. Just what I expect from my BMW service rep.

Jose was my service manager, simply oitstanding. I would recommend the Dealership to anyone and will contine to deal with Jose each and everytime I am in South Florida.

Pleasant, non-rushed experience. Our salesman, Chris Hockett, listened and showed us two vehicles which meet our needs. Chris introduced us to Joel Brown a product specialist who patiently explained some of the idrive finer points. We had one issue which Chris handled expeditiously. Tom Simmons in service gave us some advise. Chris has since checked to see if we were perfectly satisfied. Thanks to Chris, Joel and Tom.

You determined the cause of my starter failure was a mouse ate through the starter wire, and you replaced it at no cost. Thank you! However, your BMW Roadside Assistance needs to shape up! When my car wouldn’t start they sent a flat bed truck to retrieve it, but the transmission was stuck in Park. The driver could not shift into Neutral, so declined to tow the car. He recommended calling Roadside again which I did the next morning specifically telling them to send a truck with two dollies for the rear wheels to winch it onto the truck. They didn’t, and instead dragged the car in Park up the flatbed! That ain’t good for the transmission! They need to get better tow companies! Tom LaGuardia

Awesome service. I had a road-trip, and the service rep Chad Swindle made sure I was sorted for that trip... which included giving me a loaner car - whilst they further investigated my dashboard light! Super cool!

Excellent service. Highly recommend this dealership.

Courteous friendly staff, clean shop, very professional, typical dealer prices.

Excelente service, the best experience that I have in my life!!!

Carol is absolutely amazing. She is efficient, sincere, knowledgeable,and sincere. As a “car guy “ for over 20 years in the business, I give this service dept 5 stars !!!

I bring my 320i once a year in for service, no complaints, clean shop, very courteous staff, plus they vacuum and wash the car at no extra cost. Typical Dealer prices.

Dropped by today without an appointment with a concern about my TPMS and whether there was an issue with my Run Flats. Carol Berger Service Advisor was kind enough to inspect, assess and provide assurance that it was all good for my trip to Tampa. Took all of 20 minutes! I would not hesitate to recommend BMW Fort Myers. Thanks Carol!

sales and service this is my 3rd hardtop convertible purchased at BMW of ft Myers everyone knowledgeable and pleasant

Excellent . My service advisor continues to exceed expectations

Nice, professional people, very effective

the personnel were extremely helpful and worked hard to help me make this purchase. Bob the manager, Julian and Jordan sales personnel were outstanding professionals and made this purchase happen. I would like to extend my thanks and gratitude to these individuals from me and my wife. They all went above and beyond working with us.. thank you.

Friendly and courteous. No indication that required service was anything less than satisfactory. From all I can tell (not a mechanic), all work was performed well.

Awesome customer service and professionalism!!! They’ll make sure you are satisfied with your purchase. Friendly atmosphere. Come see Iván Molina he’ll help make the car purchase a great experience!

Muy buen servicio en especial el Señor Ivan Molina.

Excellent service- very acceptable price. Overall very good experience- would buy again. Serious business partner with good offers. very friendly staff and great cars- BMW at its best.

Thanks Walt! I?m glad to complete the survey but to require a minimum of characters to do so is ridiculous.

The overall first time experience went very well. The salesperson and team were very helpful and handled the sale very professionally.

Pretty good experience overall. Waiting for financing was a little too long

Service well done. I was treated like I were important and the vehicle was repaired as promised. Excellent job

Very good very professional people and very friendly

I came in on a whim, left with my first BMW, a 330e. Was treated like family by Ivan the moment I walked in until the moment I left. You guys earned a customer for life. Kudos to the entire staff, everyone said hello and acknowleged me, it was a first class experience, thanks again BMW of Fort Myers.

This dealership makes the experience of owning a BMW even better.

As usual, it nice to have the payment initially at or below one?s desires until the extras and add-ons come along and place you just about away from the comfy zone.

Excellent service, we are very satisfaced.

Normally buying a car is like going to the dentist for a root canal for my husband. We were just beginning our process of buying a car and stopped to see what they had in stock. Michael Kirby showed us several cars and went out of his way to answer all our questions. Even though they were closing for the evening, we never felt rushed and ended up buying a car! We went back the next day to pick up the car and there were no problems or surprises. We are extremely pleased with our purchase and will definitely buy a car from them again in the future!!

oustanding customer service provided by Tom Simmons from beginning to end

Only place I will ever take my X5m for service. Jose Fonseca was giving me updates on my vehicle the entire time and was incredibly helpful. Kyle McPherson was a great help in the showroom while checking out the new models. Will definitely be upgrading there soon!

Special ordered car and very helpful at all stages.

Called in for information before driving to this location and customer service was excellent.

Great sales team effort.You will not be disappointed.

The BMW representitive was excellent. And all other personnel were courteous and efficient as well.

Best customer service you can ask for. Jose Fonseca is the best Rep you can have there. Thank you Jose!!

Bought a nice used BMW X1 from Walt Rawson. Great experience and nice deal. I highly recommend BMW of Fort Myers!

I have worked with Tom Simmons for years and found him to be an honest and hard working person. I'm really skeptical of car dealerships service departments, but Tom has made me a believer. Very competent.

Service was done within quote and when promised. Facilities are neat and clean and offer nice amenities.

Best dealership I’ve ever Dealt with nice Staff an service guy chad kept me informed with my car they are the best!!!!!

The best experience ever, very professional and eficiente. I love my 🚘

We just purchased a used 128i three days prior when oil started leaking everywhere. We immediately took the car to BMW Ft. Myers and they gave us the unexpected bad news. All issues were fixed and they took great care of us in our time of difficulty.

We had service on our auto and also a recall. Everything was on time and expedited. We are very satisfied.

Always get great service . The staff is friendly and knowledgeable.

John Findley made buying a car very easy. Not your typical salesman. I would definitely use him again

Excellent experience all the way around. I had been a loyal Germain BMW customer but my last experience with them was less than favorable so I decided to try Fort Myers - best decision I ever made.

Always taken care of promptly and efficiently! Tom Simmons is my service advisor and is genuinely a good and nice person. He is always very honest and thorough when dealing with me and my vehicle.

These guys are exactly as they represent themselves to be!! Julian Nichifor was great to work with! Knowledgeable, punctual but not pushy, organized and everything else you would expect when making such a big decision. The entire sales staff was great! I live 500 miles away and my entire car buying process took less than a week WITH the car delivered to my front door! All around a great experience and the car is just what we wanted. Thank you everyone!

Tom is the most accommodating Service Advisor. I have had at BMW had 2 issues over 2 days. Handled very professionally and timely

My husband and I had a problem with the car we had and thought it might be better to up-grade to a newer car instead of repairing the one we had. We first decided on a used Honda Civic. After driving it over night we knew it was to hard for us to get in and out of it since we both have back problems. We returned it the next day and were going to get our other car back. then we decided to look at another BMW and bought it. Everybody was very nice and did everything to help us.

Friendly, efficient, supportive. Tom, in BMW service handled my disabled BMW problem immediately upon my arrival (via flat bed) providing a loaner, and guiding me through the required choices. Car was ready at the end of the day. Car is running like new. Prices are BMW like, but the experience is first rate.

My service contact Tom Simmons did a terrific job! He could not have been more helpful! Everyone in the service area were very attentive to any needs.

Entire staff was courteous and professional. Everything is clean and comfortable.

excellent quality and service, very pleasant environment and good price/value

Awesome, efficient, timely, friendly, courteous Will continue to use and recommend the service to others.

Excellent service and comfortable waiting area. I definitely recommend.

Great experience for annual service. Timely communication and appreciated the proactive calls to schedule the appt.

Love this dealership, everyone here is great, that are very attentive and do everything to keep you happy. Would continue to buy from them. They’re the ones that keep my fur babies safe on the road.

Tom Simmons did a great job, he let me come in right away in spite of the fact that you were very busy.

Couldn’t have asked for a better experience. Part was delayed, but gave us loaner car that was great. Carol, our Service Advisor/Manager is terrific.

Great service. Friendly, professional, complete service. Fair and honest. Chad Swindle is a great service advisor.

Professional, friendly, and helpful. From sales to service I find the people fair and honest. John Finley is a great sales person and Chad Swindle a great service advisor.

My service involved computer recalls and I scheduled an appointment. My service was handled by Tom Simmons in Ft.Myers who had the paperwork ready and a loaner car for me. Service was completed ahead of promised time and I was promptly notified I could pick up my car. I have dealt with BMW of Ft.Myers for 10yrs due to the service provided by Tom Simmons.

All work was completed ahead of my expectation. Service Advisor is get professional and has been very helpful over the years.

Our salesman Joe W. made the whole experience easy and enjoyable, which isn?t always the case when buying a new car. Find Joe when you get there, tell him what you are thinking, (he listens) and he will get you what you want. We felt we got a very great car at a very good price. Highly recommend Joe and BMW of Ft. Myers.

Great customer service ! Carol always goes above and beyond for her clients

Walt has sold me 2 BMW's and both times he was easy to work with. No pressure and remembers everything you tell him, he always follows up and I will continue to buy my cars from Walt in the future. Carol, my service advisor was very friendly and arranged a shuttle to take me to a local restaurant while my car was being serviced. Thank you for your outstanding service.

Went above and beyond my expectations. Friendly, courteous and fast.

The dealership & staff. Coordination of the staff from beginning to end. The process from first walking in through purchase & delivery.

What a great experience at BMW of Ft Myers. Great experience dealing with Pat Boehm-- a true professional who took his time to explain answers to my questions. Chris Covinsky in finance also did a very good job with finishing up the process and taking care of my questions. Overall very smooth, no hassle at all.

Recent purchase of X3. Friendly staff, exceptional service with wide selection of vehicles made it easy to find what I was looking for.

I've been dealing with Tom in service and Greg in sales and they are wonderful to work with in both service and sales. I would highly recommend them.

The experience from start to finish was amazing! Everyone that assisted me in the process was stellar. Highly recommend BMW Ft Myers

Good and through. Fast , courteous , service and nice to deal with

I knew what I wanted and my salesperson listened to me. He provided the expertise needed for me to make a good decision. I did four test drives of different vehicles and nothing was too much for him. It was a good experience.

Purchased a custom build 2020 BMW X5. Everyone was great from sales, management, to finance. Loving our new BMW! ??

Fast competent service. Easy to schedule. Nice facility.

Very professional dealership that cares about its customers.

I had my car serviced for the very first time with them. Very happy with their services. Will definitely go back next time.

Great service department.

This is the 4th car I have purchased at Fort Myers BMW! Great sales team, great service department!

Had to bring car in for service, now mind you, we didn't buy our car at this dealership, we just moved here recently. They took great care of my car, provided excellent service and are very friendly. Like how you can see the cars in the service area. Very refreshing approach, work area very clean as well. They really stand up to the BMW standards on quality and workmanship. When I buy another BMW, I will be shopping here.

Outstanding customer service, knowledgeable and professional! Extremely pleased from A to Z! Will definitely do business again!

Julian was very good and very professional. He seemed very customer service oriented,when we noticed small scratches that needed repaired

Best dealership experience we have ever had. Everyone is great and the facility it beautiful.

Tom Simmon in service is the best. Thank you for your hard work and always there to help......

The great deal on my 2019 BMW 430i. The entire team at BMW Fort Myers was friendly and professional.

I would recommend my service rep. Jose Fonseca at BMW Ft Myers. So grateful to him and his team.