From the moment walking into the showroom, it felt like everyone you encountered cared about your experience.

Came in from another town, sales person was very responsive. Straight to the point, no games, makes buying easier.

Kyle was great! Everyone there was friendly as well.

What a great place to get your BMW serviced. Very relaxing environment. From the service adviser to the technician nothing but a very honest and wonderful experience. Highly recommended.

Our salesman Joel Brown was great! He is a very nice guy that was not a high pressure “salesman”. He made us feel comfortable and was a trustworthy guy. His manager answered questions for us as well. It was a good experience and I would certainly purchase another car from Joel.

Loved working with Scott Ruby - personable and not pushy. He went above and beyond for me (forgot personal items left in my trade-in, etc) and by the end of the 'deal' I felt like I had a new friend. Highly recommend Scott and his dealership in Fort Myers; will be returning for service and future car purchases!

I would highly recommend your dealership. The customer service is excellent. Scott Ruby went above and beyond to get us into the car we wanted.

We are very pleased to have been served by Jose Fonseca at BMW fort Myers, he provides his help and kindness accompanied always extra miles of advices. We will always ask for him for any future needs to our car

John Findley did a GREAT job getting the car I wanted delivered to Ft Myers! Awesome car and awesome buying experience. Can’t say enough about how great the people are there.

I live closer to Naples, but prefer Fort Myers BMW anyday!! Always fast and professional! Never had a issue! Brad, is my service manager... highly recommend!

Thank you so much!!!! Always the best!!!

Great & honest BMW service. Customers area is nice and clean, the shop is very nice as well, friendly people that treat you with respect and friendliness. One of the best BMW dealers I have visited in my 25 years plus as a BMW customer in six different cities four states. A very nice experience. My service advisor Jose Fonseca is one of the bests!

It was great. Scott and Kyle were amazing and were there to help every step of the way. Will recommend and always shop there.

The sale rep. answered all my questions.

Everyone was very nice and professional. I would definitely come back to this dealership.

Chad Swindle is a great service writer and a definite asset to your organization. The entire team works seamlessly together and efficiently. I have been with BMW of Fort Myers through two vehicles and will be buying my next one there also due to the great service I have received from Chad.

I love my new BMW! My client advisor, Chris Hockett was exceptional. He is extremely knowledgeable and courteous. If your looking for a new car, I highly recommend this dealership.

These guys always take such good care of my baby (BMW 530i)! Great communication in the service center, helpful staff and fantastic mechanics. When it comes to explaining any issues concerning my vehicle they always keep it real and are honest. My only complaint would be at the check out desk, pretty ladies but not so friendly (maybe just need a little refresher course in customer service, lol). All in all though, I would definitely recommend this BMW location in a heart beat to any and all BMW owners. >>>>> Thankful and happy customer.

Stopped in Monday afternoon for a check engine light without an appointment. They took me right away, diagnosed a faulty sensor that would require a few hours of labor. Gave me a courtesy car for the night and texted and called that my newly washed car was ready the next day. No headaches, no hard sell, no problems. Everyone was courteous and professional. I would expect nothing less from a high end car dealer and was not disappointed

I brought my bmw in for an oil change and they assisted me right away. Jeremy was very clear and helpful.

Brought in my M340i for a vent not working properly. Made an appointment to wait on the vehicle ( I already knew the part was not available for a couple of weeks). Carol Berger greeted me, had a tech take the vehicle to the shop, confirmed my concern, and put the part on order. She and her team had me in and out within half an hour. Having been a tech and repair shop owner with very high standards for 25 years, I was extremely satisfied with the prompt service and getting my new vehicle back without a finger print on it.

Chris was a great salesman, he put together a deal with no problems, I was in rush but he and the financial team were able to get the deal done and I drove my wife's new car home for her birthday. Great job,great car

My experience with Jeremy Hinkle was extraordinary this young man is a expert in his knowledge of Bmw’s He was so helpful in explaining what had go be down to repair my vehicle. He's just a wonderful human being kind and very compassionate of my needs in order to bring my vehicle up to date with the service recommendations that BMw offers its owners.

Great sales experience with Joe, thanks for everything 👍

Very good experience with Joe Weidenfeller . An awesome salesman and even better person. I have known him from VW dealership and I’m glad he was there at BMW today to help us out.

I have an oldie but goodie. 2001 330ci convertible. My convertible top stop working.. I called my service advisor Carol and she got me in asap. I was in Saturday morning 7:30 and was on my way by home by 11:30am with the top working. A fine job locating and repairing the wiring. 👍 To Oscar the my tech. Great job Ft. Myers BMW 😎🏝

I will give our team lead by john a strong compliment. he got a late day deal done in good time with minimal friction. his online and pre meeting sales efforts were clear and open, he should be commend for his cantor. I would give him top marks in all categories. he did have a bit of extra work considering the car was not prepped- including hunting down the proper floor mats. I will recommend him and the dealer ship alike.

We had a great buying experience at BMW of Fort Myers. Friendly and knowledgeable, they provided us all the time we needed and answered all our questions. Our client advisor, Julian Nichofor was really great! We highly recommend BMW of Fort Myers.

Extremely pleasant, no pressure

Excellent customer service. Had my appointment at 1:00 and was informed it would take an hour and a half to service the car. True to their word an hour and a half later the car was ready. Thank you Tom Simmons for the excellent service.

Very nice salesman and staff. Jordan Knight was very helpful and we already recommended him to our neighbors.

Great customer service. Chad Swindle is a pleasure to work with. Definitely would recommend. Have been going there for service since 2015.

Fantastic customer service each and every time. I have been going to BMW of Fort Myers since 2015 and I have no intentions of changing. Chad S. in service is wonderful to work with.

Went in for a mirror replacement and a oil change, they had me in an out alot faster than I thought. Chad has always been such a big help for me. Between the two bmw's I've had he has always been their for me to lend a helping hand, and I really appreciate everything that he does for me.

All was excellent. Great experience as always. A courtesy car would have been nice though. It was an all day job, so no car was a bit of a burden.

Jose is a terrific service advisor. Knowledgeable and easy to work with.

They are there for your questions and supply answers

Repairs made on time and on budget. The whole process was very easy and customer friendly.

So this wasn't an easy trade/purchase. I gave 2 cars to get 1... That said - John Findley made the process as smooth as possible, worked hard to make it happen - all the while being a total class act. We highly respect and recommend John:)

Julian went above and beyond w his professionalism, care, thoroughness. Made this car buying experience amazing!! So much gratitude for the personalized attention and care:)

Very professional experience

John my sales person was very professional. I will definitely send him more business in the future.

I have relied on BMW of Fort Myers to service my 328Ci coupe for years, ever since I purchased it there in 2000. Tom Simmons is a first rate Service Advisor.

Fantastic service

Service experience was an 11 out of 10. Carol is professional, knowledgeable and very courteous.

on time, professional staff completed the work and car wash in one hour

As a first time customer, I was not sure what to expect. My battery had died and I thought it would take a few days to get an appointment. They told me to come in immediately and they would take care of it. Very professional and efficient check in process and within 2 hours I was back on the road. Carol did a great job taking care of me and my car. I plan to be a repeat custsomer!

very professional and accommodating. Scott was very patient and thorough.

Knowledge service personnel

Bought a Mini Cooper and sales madman Kyle MacPherson was great to deal with. Kudos to the finance guy as well. Thank You!

This is a phenomenal dealership with a very attentive staff!

The cars I get at BMW are always great, its the people that always bring me back. Joe Weidenfeller is that guy for me. He is the example of customer service, its a bonus that the cars are as fun as they are!

Professional from start to finish

Jose and the BMW service team always go the extra mile.

One of the best dealer experience of my life Carol my service writer was extremely friendly my car is clean detailed and fully serviced and every expectation with meat and will be on my quick expectations as a purse in the car business

Excellent service and service tech very nice. Enjoyed being there

Fast and efficient service. Day in for service...next day, out and repaired.😁

Made a purchase on 1-14,very friendly personnel,especially my salesman Patrick Menard. No pressure to purchase,was shown as many vehicles that were in my price range as i wanted to see,again with no hassle to go out of my range.Been driving the car now for 10 days and couldn’t be more satisfied, it really is “The ultimate driving machine”!

Carol is the best advisor ever. She is so accommodating and helpful. I don’t know what I would do without her. She remembers my son she remembers that he likes to play baseball. She really remembers the personal touch.

Carol is the best advisor ever. She is so accommodating and helpful. I don?t know what I would do without her. She remembers my son she remembers that he likes to play baseball. She really remember the personal touch.

What an amazing experience purchasing my BMW M40i!!! Thank you to Mike Arrison and Ivan Molina for helping and for such a smooth transaction!! Best BMW dealership!!!

Thank you so much to Mike Arrison!!! He is super informative and provided me with a very personalized experience!!!!! He is awesome and very patient !!!!!!!!

The best!

Jose Fonseca goes above and beyond customer service. My vehicle was serviced in a timely manner and they did it right the first time. They always provide excellent service and always walk out of there satisfied. I would definitely recommend BMW of Fort Myers for all of your BMW needs!

Jose Fonseca goes above and beyond customer service. My vehicle was serviced in a timely manner and they did it right the first time. They always provide excellent service and always walk out of there satisfied. I would definitely recommend BMW of Fort Myers for all of your BMW needs!

It’s a true story that this dealer was so upset that they didn’t have the car I wanted to look at that was advertised on their web site went over the top. They found another identical auto in California and had it shipped here with no commitment. When it came , they detailed it and called me for a test drive. Three hours later I was home with my new car!!! No haggling, no surprises and made the best deal I could ask for. On top of that, a gap policy and platinum warranty was added !!! Best experience I’ve had in years of fear of dealers.

Jose was extremely helpful with the service to our X7 , kept us informed of any changes and time frame of completion of the repair. He explained the issues well.

I don't even know where to begin. My wife needed a new car and we dreaded the whole car buying experience. Well Kyle at Fort Myers BMW changed our whole outlook on that. we showed up around 5pm one evening and was greeted by Kyle after wandering around the Mercedes Benz parking lot for about 1/2 hour looking at cars and no one even came out and helped us. Kyle showed us numerous cars and SUV's took his time and explained the differences in models and options to us......absolutely zero pressure. The car we were interested in was actually a used one at the Sister Mercedes store, Kyle had it ready for us to drive when we came the next day my wife drove it and fell in love with it. This was a Saturday evening and they closed at 6 and we had no expectations of taking the car home that day but they said it was not a problem. Kyle had the car detailed, Alberto arranged all the financing on a Saturday evening after they should be closed but my wife drove the car home that night. Fast forward to Monday afternoon Fort Myers BMW had Joel ( The Genius) at our house that evening to go over all the features and options the car had as well as program the phones and garage doors. Just like everyone we dealt with at Fort Myers BMW Joel was amazing. Thank You Fort Myers BMW, Kyle, Alberto and Joel for making this our most amazing car buying experience ever. Jeff and Tracey Adams

My service advisor, Carol is wonderful. She took such good care of me.

I had a great experience here with Milan, he’s a wonderful salesperson that is down to earth and doesn’t give off the sleazy car salesman vibe. If I buy a BMW it will definitely be through Milan.

Highly recommend this dealership. All involved were professional and actually quite fun to work with. I would highly recommend working with sales guy Scott Ruby. He was easy going, friendly and not at all pushy. The entire team were a pleasure to work with. Scott Ruby, Troy Arch and Ivan in finance, again, an absolute professional staff to deal with. We’ll be back again for sure. PS. They actually sent someone out for food for us while waiting to finish up the deal, that’s service!

Had a great experience buying my BMW yesterday at Fort Myers BWM, from the time I walked in till the time I drove away in my new 530 everything was perfect. Special Thanks to Troy and Carl for making the time go VERY fast!! Nice work all and thank you!

The most pleasurable car buying experience ever. Walt the sales guy was wonderful, Joel the genius was just that - a genius! Great delivery and outstanding follow up. Great Customer Experience!!!

This has been by far our best experience buying a car with BMW. The sales associate Christopher Hackett went beyond our expectations, very proactive since the morning we emailed him and went to buy a car with him. He is definitely a total asset for the company! We can buy a car anywhere, but service he provided we can’t.

As a first timer to BMW's service department, I was pleasantly surprised by the level of communication they provide to their customers. Tom went far above and beyond to make sure I knew every detail of what my car was having done as well as explained my options for services that is needed in the upcoming months. Their entire team was polite, kind, and genuinely seemed to care - which is so rare these days. I was so blown away and happy that I went to Perkins and brought back muffins for their team :)

Excellent service provided by Bmw Fort Myer. Service Associate Jose Fonseca always provided us with exceptional customer care.

I am very happy with the service I have received from here. Big thank you to José Fonseca, he really cares for the customers and is great at his job. Definitely going to this BMW of Fort Myers for the services of my car. Recommend to all BMW drivers that it's the best.

When I initially called BMW of Fort Myers to schedule an appointment, the initial woman I talked too was very rude and I could barely hear her, and she sounded super distracted, and she apparently struggled with English, so I simply ended the call. I then scheduled an appointment online, and after that, everything went super smooth. I dropped my car off, went for a walk and when I came back, my car was done, runs better than ever!! THANK-YOU!!!!

Professional servicing, friendly and they perform great work on your BMW. Highly Recommended. Tom is an outstanding Service Advisor!

Gave us complete attention. Very good service.

Great Service!! Easy transaction. Was able to get a great car at a great price.

I recently purchased a renowned vehicle at BMW of Fort Meyers and it was a very pleasant experience. Their pricing was very good and the entire process including registering the vehicle and attaching the plate was done in 1 hour... I would recommend BMW of Fort Myers to anyone looking to purchase a vehicle.

Since moving to Naples, I've purchased a total of four cars from two different Sonic car dealerships. (2 MINI Coopers & 2 BMW's). On all four occasions, I've experienced extraordinary customer service and CARE and have been treated with extreme respect. Yesterday, I leased a new car, a beautiful BMW X2 in pearl white. I LOVE it! Dan Moser, the general manager, found the car for me (even in the midst of deliveries being delayed as a result of COVID). Patrick Menard completed the sales, transaction and was a delight to work with (Patrick has been my salesman 2 times) and, last but not least, Joe Bayko (finance mgr.) made sure all of the paperwork was taken care of in the most seamless manner possible. The service offered by Dan and his entire team is impeccable! Everyone is professional and extremely well versed and knowledgeble. I can't say enough wonderful things about BMW of Fort Myers, except that I'll be back in 3 years for my next car! Thank you!

3rd car we have purchased in under a year and John F, our sales agent did us right. Very easy to work with and a great deal on each vehicle . I would not hesitate to recommend BMW of Fort Myers and John.

We found the car we wanted. This is an additional post of our interaction with the sales team. We had an excellent experience with Scott Ruby, Jordan Knight, and Ivan Molina. Great coordination between the sales team and the financing office. What we appreciate as well, is the support from Joel Brown, the technology specialist who helped us get the new car set up. Fantastic team. Regarding Service Shop: Three comments. First, it was easy to schedule the service time on-line, which I greatly appreciate. Second, the service advisors were friendly, competent, and available. The work was completed as promised. Finally, the waiting area was comfortable.

Nice prompt service. Very pleased, pricy but expected. The only charge I didn't understand was $46 to give work order to the shop lol.

Service personnel were very attentive

While driving to a Florida vacation from our home in DC, I got a dashboard alert that my brake pads needed replacing. I took the car into BMW of Fort Myers. They took care of the problem within 24 hours, and gave me a loaner car so I wouldn't miss out on my vacation. Excellent service!

great service

Carl A is a very courteous and professional sales representative. We enjoyed our purchase experience at Ft Myers BMW and we will highly recommend Carl and Joe B to take care of you. Steve put the icing on the cake with his instructions about the technology that BMW offers. This has been by far the most enjoyable automobile purchase we have ever made. 22 stars for Carl and company.

My husband and I just purchased a new X4. We went in the end of November and was introduced to Patrick our salesman. We, with the help of Patrick and Steve, built our own and they ordered. We picked up our new X4 Saturday. This is the 8th BMW we have purchased but first time here as we're from Illinois. Best experience ever. Thank you Patrick and Steve for all your help and knowledge.

I got the car I wanted at the price I wanted. My salesperson, John Findley, was very pleasant and knowledgeable. He engineered the transaction without a hiccup.

Excellent service, all of the staff were extremely helpful and made the purchase very easy. And we love our next suv.

They treat everybody with respect and are very friendly

Our service team manager Tom Simmons and his crew gave me great service and work Thank you

I truly appreciate the service when I bring my car in. The service advisor Tom is great. Thank you so much

This was my first visit to the Service department at BMW of Fort Myers. I've been to several BMW dealers around the world and the staff here was by far the friendliest I've experienced. I will be bringing my BMWs here for all of there maintenance needs. Thanks again for the great service.

We visited several other luxury car dealers before stopping at Fort Myers BMW. There was no comparison. From the time we stepped into the show room until the moment we left with our new suv the service and professionalism were outstanding. Everyone we met went out of there way to be helpful. Also I love the car.

A very special group of professionals you can TRUST. Buy your next vehicle here and you will love the service and the family feeling you’ll experience. Thank you Jordan, David, and Dan.

I've been doing business with bmw of ft myers for more than 7 years and their customer service is great. Very friendly staff. My service advisor Jose Fonseca always goes above and beyond to keep my vehicles in top shape and in safe conditions. Troy Arch always makes sure I leave with the car I want while being fair with pricing and Patrick Menard is a great salesman that assist with the whole process to make me a happy customer. Thanks again.

I recently purchased a vehicle at the BMW in Fort Myers. Walt was extremely cordial, helpful and professional. He answered all our questions regarding the vehicle and contacted me the next day to see if I was satisfied with the purchase. I definitely would buy again from this dealers, especially from Walt. Thank you BMW of Fort Myers!

Went in to make an appointment, left with BMW X5 fixed. Had part in stock, the repair was done and I was home in 1 1/2 hours. Price was reasonable. I’m very satisfied.

Work well done. Even with a power issue. Very professional.

Honest and easy dealership to work with on your next purchase. Call Mike Arrison for a smooth experience.

Great service department. They treat you like gold.

I am so impressed with the service department at BMW. I have owned several different makes of cars and never had such great service as I do now with a BMW. Its easy to make appointments, the customer waiting area is beautiful and stocked with snacks and drinks. If the car has to stay for service, they provide a loaner or rental car. My car wouldn't start one morning and my service writer Chad had a mobile mechanic tech at my house in less than an hour to figure out and correct the problem. It saved me so much time and headache, I thought for sure it would have to be towed. Thank you so much for taking such good care of me and my car.

Awesome experience from the moment I walked in the door. My sales agent, Julian was the best to work with! He made the experience so easy and answered all of my questions. Joel was great at showing me how all the fancy options in my X3 worked. And this is the second time that Alberto has assisted with the purchase documents. It was an awesome sales experience, and my second vehicle from BMW Fort Myers!!!

Excellent facility with incredible staff. Marko Clanak was super helpful and a true professional.

I am so impressed with the service department at BMW. I have owned several different makes of cars and never had such great service as I do now with a BMW. Its easy to make appointments, the customer waiting area is beautiful and stocked with snacks and drinks. If the car has to stay for service, they provide a loaner or rental car. My car wouldn't start one morning and my service writer Chad had a mobile mechanic tech at my house in less than an hour to figure out and correct the problem. It saved me so much time and headache, I thought for sure it would have to be towed. Thank you so much for taking such good care of me and my car.

Very good customer service. Prompt and courteous.

Great service department.

Carol Berger and the service team at BMW of Fort Myers did a great job taking care of my needs as always. My X5 Xdrive 40i needed a new lithium battery, and I brought it in immediately and drove home in a brand new X5 loaner vehicle. I got my car back today and all is good :)

Excellent salesman and friendly staff.

Excellent dealership. Be sure to see Milan if you need something special.

I spent many days looking at bmw throughout Florida. There inventory is very clean. Kyle McPherson is very professional and polite. I plan on returning to consider on buying another car in the future.

Excellent Service Department. I have not yet purchased a Car from BMW of Fort Myers but I am sure the sales staff will be as good.

Great time of repair. Got nice x4 as loaner with only 300 miles.

Well run, professional and great service

Nice folks good service and on time

I have only amazing things to say about BMW of Fort Myers, FL. Jordan Knight is the best, most kind and sincere salesperson I have ever encountered, the manager Dave, Mitch in service who drove me to the car rental place, Joe in finance, all kind to me and got me my dream car and spared no time. I am beyond thrilled and smiling ear to ear, they were very sweet to me traveling alone and just having moved from NY. So happy!!

Excellent service. Staff was friendly and attentive.

Great service. Tom Simmons is an awesome advisor.

My regular service advisor wasn?t in but Jeremy took care of me in his place and did a great job of communicating.

Would not purchase a BMW from anywhere else. Every part of the process of purchasing/leasing is seamless and my service rep has been seamless.

I appreciated the low pressure sales approach I received from Chris Hockett. The insured every step of the process was done thoroughly and without any issues.

Great experience again with BMW. Problem solved quickly, communication great, loaner car provided. Job done!!

Service consultant Chad is awesome. Got me in and out promptly as promised.

Great experience with Julian.

Great service! Wonderful stuff!

Always a pleasant experience. Tom Simmons is a great advisor!

The team at BMW Fort Myers was amazing. They provided a loaner car when my service was taking longer than expected. They are always polite and considerate.

After recently moving to Florida from Minnesota I decided it was time for a new car. Took a look online and found one at BMW Of Fort Myers that I just had to have! Kyle McPherson was incredible! Kyle was extremely kind, respectful, and professional. He did everything he could to insure that the purchase went as smooth as possible. We had to run home quick to grab some documents before finalizing the purchase, and during this time Kyle made sure that the vehicle was detailed and had a full tank of gas so it was ready to go when we returned an hour later. I highly recommend Kyle as I know for a fact he will do his absolute best to make you feel welcomed and driving away in style!

Clean receiving area and nice lounge. I had the yearly inspection performed and had to ask for a paper to find the results. I like to keep these for future reference . It is nice to have a record of the brake wear, fliuid levels, any possible future problems.

Very nice, professional dealership. The work was completed faster than expected.

Excellent service. Everyone I worked with was pleasant and interacted with me in a friendly manner and a valuable customer. Outstanding waiting room facility.

Regular service and excellent help from Steve the Genius

BMW of Fort Myers is a top notch facility. Everyone seemed very concerned with making certain I was being tended to. The service advisors are very knowledgeable and efficient in making certain the concerns are addressed and ensuring your vehicles’ service is up to date. Very Proficient! Thank you!

The technician was very nice, professional, and did a great job!  And Jeremy at BMW of Fort Myers did a fantastic job of setting everything up so that our car and our grandson's car could be done together, very convenient.

John Findley was excellent. It was a great car buying experience. John worked hard to get a great deal for us. Joe in Finance was very personable and made us feel very comfortable.

The sales team always make it easy and the service team (Jose) are the best. Five Star!

It was a very positive experience. My service writer was great .

We purchased a 2020 X3 from Jordan and could not be happier! He found us exactly what we wanted and we felt we were given a very fair price for our trade in. A lot of our transaction was done over the phone or online, and by the time we walked in the door we knew that we had made the right decision in choosing BMW of Fort Myers!! The paperwork was ready for us to sign and the transaction was very smooth from start to finish. This was our first purchase w/ BMW of Fort Myers, but will not be our last!

Great Job

Excellent customer service. I found my car through true car and contacted the dealership. Carl was fantastic throughout the process going above and beyond to secure my car and deliver it to me. I interacted with the manager that day as well who was true to his word and honored everything we had discussed. Cannot recommend this dealership and Carl’s enough, everything you expect from a luxury car dealership.

Kyle was a real pleasure to work with-No pressure whatsoever.- Steve provided the best indocttrination I ever received in over 30 years of buying lots of cars

Pleasant, knowledgable and professional. I felt very comfortable, and am looking forward to a long term relationship.

Tom is a great service rep. He has been taking care of me for years at BMW. Also my car always runs beautifully so I am sure the mechanics do a terrific job as well. Thank you BMW!

Vehicle was in for annual service. They were ready for us and had the service completed in the time promised. Our Service Rep Tom also helped us with another issue.

I recently moved down to Florida from New Jersey and was looking for a new BMW dealership to be my main dealer. A friend recommended BMW of Fort Myers for the new BMW I was looking for. Being in the Tampa area, Fort Myers is a bit of a trek however completely worth it! I was able to work with the dealership over the phone/text/email to get the car I wanted and for the price I wanted. Troy and Joe were amazing to work with and their BMW genius Steve knows everything possible about the cars. Having bought 3 previous BMW's in NJ from one dealer I was able to get the same (if not better) level of service and customer experience being a new customer to BMW of Fort Myers. I highly recommend this dealership and well worth the 2.5 hour commute to pick up my car and drive it back.

was done fast and they did a good job,and they clean my car after they were done.

Tom (Service Advisor) and Ken (Service Manager) always take care to ensure my vehicle is serviced correctly, on time and with a smile. Thanks for all you do to provide a great place for BMW service

Amazing guys! Thank you so much!!

All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading in a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you very much!

Pat and Milan was helping me throughout the entire purchase experience. I am very pleased by their service. Alberto and Joel also did a very good job in helping me to figure out my finance plan and helping me to understand more about my car's special features. The overall shopping experience was a pleasure.

All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you very much!

Very helpful and professional

The best service is already my place since 9 years 5 STARS especially for Tom Simmons Service Advisor very friendly

Best car buying experience I've ever had!

Tom Simmons was my contact person in the Service Dept. He is professional, courteous and honest.

I am in the process of buying a CPO 540i sight unseen(having it shipped to me in Va) and so far the experience has been great. Chris Hockett, my sales advisor, has done a really good job communicating and accommodating some specific requests for making sure the car is conditioned properly and cosmetically correct. I've bought a lot of cars and this process has been smooth so far.I will update after I receive the car but so far it's been a very pleasant process and Chris has been very patient with my particularity on the vehicle detail.

I had a great experience with BMW of Ft Meyers! Chris (in sales), Josh(in service) and Abby in finance were all fantastic!

The entire purchase experience was easy with no stress! The salesman drove the car to my house for a test drive! I went back later to sign the paperwork! I feel lucky to have purchase this beautiful car!

I've had an amazing experience with purchasing a certified preowned BMW and I want to say a special thank you to Scott and Julian for all the help and guidance provided. BMW of Fort Myers has an excellent customer service.

Excellent service and gracious service representives but not all emplyees wore masks,

Ever have one of those days where the things you do just don't seem to come out right? Well the review I gave previously was one of those days. My sincerest apologies for that day. To clarify, our purchase of a vehicle through this dealership was very different that other experiences that we've had before. The staff was great, Walt was outstanding doing all he could to meet our budget. Alex Ramos in financing was super nice and easy to work with. He also worked to get us the best deal possible for our financing which also helped us stay within the budget. Hats off to a job well done!!

Super service, on time as as described, Great Vehicle,

Thanks for your Help Great service, on time and no games., Superb vehicle.

great services !

Great service!!

My boyfriend and I were referred to fort Myers Bmw by Glenn Syngo ( parts manager) and he advised we speak to Carl ( salesmen ) about purchasing/leasing a new car. After meeting with Carl, we knew his professionalism was over the top and treated us like we were family. Carl was very thorough with questions to ensure we found exactly what we wanted and for the right price! The whole process from start to finish was nothing short of excellent. We left the dealership in a new 2020 330i and we could not be happier with our purchase. We would challenge anyone to find a more hassle free buying experience!

First time having my car serviced here since relocating from MN. Tom Simmons was my assigned Advisor. Very professional and I was in and out in no time. Highly recommend!

They were very friendly and efficient. The waiting area was very comfortable. I love that they washed my car

Tom Simmons my adviser did a great job as usual. New tires, oil change, wheel alignment and convertible top sensor repair all taken care of painlessly.

Chad Swindle is super. As are the techs behind the scenes/

Ever have one of those days where the things you do just don't seem to come out right? Well the review I gave previously was one of those days. My sincerest apologies for that day. To clarify, our purchase of a vehicle through this dealership was very different that other experiences that we've had before. The staff was great, Walt was outstanding doing all he could to meet our budget. Alex Ramos in financing was super nice and easy to work with. He also worked to get us the best deal possible for our financing which also helped us stay within the budge. Hats off to a job well done!!

I was well taken care of by BMW Fort Myers for warranty service. Staff was friendly and helpful. I also learned of some complimentary services available by just driving up to the service area without an appointment. I would definitely return for warranty service.

Excellent and quick service , everyone was very polite and helpful

I just had an oil change and service check. Fast, efficient.

Chad was fantastic as always. Easy, fast solution to our issues.

I have purchased 2 vehicles from BMW Ft Myers over the last 8 years and have used them almost exclusively to service those vehicles (of which I still own one). I have been impressed with their customer service and workmanship. Over the last 3 to 4 years, I have used Jose Fronseca as my service rep -- I would recommend him highly. Based on my experience with the dealership, and Jose specifically, I will continue to use them for service and expect to purchase my next vehicle from them.

Great place to get a vehicle. The people here treat you with respect.

Very efficient and thorough....

I work with Chad from service everytime I go. Great service..highly recommend over Naples! Nov 2020- in and out for a repair, once again--GREAT!

Our recent experience with BMW of Fort Myers was superb! Unlike three years ago. Much has changed for the better with this dealership. The only reason why I agreed to return was because our previous sales executive, Walt Rawson (whom I highly recommend requesting) went to extremes to make our deal happen. He treated my husband and I with respect and was very professional during both transactions. Thankfully, the previous finance manager is no longer in position at this dealership. He was replaced with a very courtesy, non pressuring finance manager. People do not take to pressure too well so having someone explain other than force makes a tremendous difference in purchasing a large ticketed item. It's all about business and the two men mentioned are professional businessman which is why we will return to BMW of Fort Myers for years to come! One last note; they absolutely need to correct their phone system.

Excellent service today as usual with a nice car wash

Great deal and great people to work with

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars+ for each of them..... Thanks again BMW of Fort Myers!

Courteous, efficient service from Tom Simmons

I am very happy with the purchase of my 340i from BMW of Fort Myers. Simple and easy process.... I saw a car online, they held it for me the next morning to come see (I am about 90 minutes away). While the initial figures weren't where I was hoping, they worked with me quickly to make me happy so we completed the purchase and I am a happy customer!! No BS games like I usually expect when trying to buy a used car. Julian helped me initially with the online inquiry and appointment to test drive, Patrick helped me with the trade in evaluation and test drive, then Alberto the finance manager helped me with the paperwork to close it out. 5 stars for each of them..... Thanks again BMW of Fort Myers!

All of my contacts with personnel, especially Tim and others who were responsible for setting up and/or establishing an online service and /or link to help me to make a purchase for my BMW was excellent. Everyone involved was very professional and courteous in providing me with assistance.

Excellent service, polite and professional.

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i coupe. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

I had been looking for a vehicle for some months now and there were many brand options that I was actively test driving. Consequently, I had narrowed my search down to two brands. My last test drive was with BMW which I immediately fell in love with. I test drove an X5 and I knew that “this was the car”. However, what was most impressive was the culture at BMW. Mike went above and beyond to make me comfortable while being at the BMW dealership. He was knowledgeable, respectful, and professional. He worked diligently to make the purchase as smooth as can be. My vehicle was impeccable after the amazing deep clean and the gift bag at the very end was a touch that made my experience just that much better. I highly recommend Mike as I am sure he will do his best to make you feel at home. A huge thanks to everyone at BMW.

Was looking for a replacement for my expiring BMW lease so I traveled up from Naples to test drive an M2 at the BMW of Fort Myers and met with the sales associate - Chris Hockett. That car was a little rough as a daily driver so was on the look out for an M240i instead. A week or two later, Chris had a convertible version come in which I test drove but I really wanted a coupe. A few weeks later Chris contacted me about a lease return of an M240i. I checked it out and purchased it a week later. Chris and the dealership went above and beyond during the whole process. I never felt pressure to make decisions and they fixed up the cosmetic issues with car including scratches and dents very well. I would genuinely recommend Chris and this dealership. Easy to work with unlike other car dealerships in the region.

BMW of Fort Myers made this buying experience one of the most positive of any car buying experience I’ve ever had! The entire transaction was remote and they handled it perfectly. Huge thanks to Patrick and David for making it happen!

They have a great customer service

Quite pricey but excellent service. I have the same service advisor from the day I bought my car there. I am very happy with her.

Julian did a great job of or us. He went above and beyond any car salesman we have ever dealt with.

Superior customer service by Carol Berger and her team! Thank you so much for going above and beyond to explain my new-to-me 2017 M2’s warranty, maintenance plans, and making my customers experience an absolute pleasure! I went in for a pre-purchase inspection (from a private seller) last month and all of the staff and techs were more than accommodating by answering all my questions and putting me at ease while I made my purchase. A month later I just came in to get an oil change and Carol informed me about my car is extended maintenance contract and took care of a few more odds and ends to get the car to 100% I wish all service departments took the time and effort to provide this level of service. You‘ve set the benchmark for other service departments to emulate. It was worth the 2-hour drive from Coral Gables! Thank you! Walt O.

My experience consistently exceeds expectations. The service team is exceptional - I have worked with Mayra and Tom and they are outstanding!

Jeremy always provides courteous and professional service. He is never high pressure. I trust him.

I had no appointment spoke to Jose and he was able to get me in. The service was done quickly and I was out in no time. Jose Customer service is an assist to BMW and should be commended for it.

The best experience from Paul to the financial office . 5 out of 5 !!! BMW is the best in Fort Myers

Excellent customer service! Julian Nichifor and the finance manager we worked with are outstanding!

Great service!!

Excellent service , fast and appropriate recommendations. No pressure to do things that may not be necessary. Very pleased with the staff.

Great experience - the team of Scott Ruby, Dave and Ivan made the experience of purchasing a new car a pleasure to do business with BMW of Fort Myers - Highly Recommend. Scott was willing to spend the necessary amount of time with me to make sure I was happy with new purchase. I will be back!

Very welcoming, professional and answered my questions with clear detailed answers.

Price was the reason I purchased from Fort Myers BMW.

Excellent. In and out fast! I had a damaged tire and needed the car fixed fast. They delivered!

Had a great experience! Was shown all the different options I had and was allowed time to make my decision without being pushed

Service department is great. Carol is always a genuine pleasure to deal with. She makes sure my cars are taken care of quickly and professionally.

Prompt, friendly, and professional service! Thank you!

I am very satisfied with the purchase and Chevy Cruze 2015 I bought 20 days ago at BMW of Fort Myers. I especially want to thank to the car seller Milan who was very helpful and cooperative making the process easy and fast.

I am very satisfied with the purchase I made 20 days ago at BMW of Fort Myers. I especially want to thank to seller Milan who was very helpful and cooperative making the process easy and fast.

Walt and Ivan made the buying process as smooth as that process can go. I can?t say enough about Ivan, our genius. He was willing to spend as much time as necessary to explain all the technology on my new BMW.

If you are looking for a reputable dealership with great service and professionalism, look no further! The whole experience was top notch. Be sure and ask for Joe W. He made the process very enjoyable and stress free.

My first service experience for my BMW, fantastic service! 😊 ⭐⭐⭐⭐⭐

The entire staff at BMW of Fort Myers made this buying experience one of the most positive of any car buying experience I’ve ever had! From the moment I walked in the door to the moment I drove away, I was treated with respect and care. I would highly recommend speaking with Jordan, Joel, and Luis, as well as the manager. They were all pleasant and expressed interest in my experience. Thank you! 😁

BMW of Ft. Myers has been amazing to work with from the initial purchase with Carl. He made the ordering/trade in process simple and painless. He was a true joy to work with. As to the service end, Tom has been remarkable. He has been able to get my car serviced even for an emergency tire repair with promptness and ease. He is quick to reply to his text message.

Outstanding service

Both Jordan and Walt were friendly, helpful and knowledgeable. Walt spend a lot of time with my wife and I. He was very patient and did not pressure us. While I certainly don't like the ridiculous fees charged (as in all of FL) and I don't think I got any kind of a good deal by any means, at least the experience was a very pleasant one. We were well treated by all and I am hopeful that we will continue to be as pleased post sale.

My repair was done in a timely manner. Staff was professional and courteous.

Professional team that treats customers respectively. I was not satisfied taking my 2020 BMW In for brake light replacement. After 2.5 hours I was told that they did not have that light assembly in stock and they would have to order it. I would think they should have known that when I arrived for my appointment rather than have me waste 2.5 hours.

Very helpful and courtesy service.Tom was very helpful as always

Carol has performed top notch service. Excellent care for my 2016 BMW X3 28 Diesel Like always , PRO service writer!

Chad was great. Friendly, professional, efficient service. I was very impressed. Oct 2020 update - another exceptional service experience. Chad is very personable to work with, documented the problems very accurately. Fast, efficient, did a great job with the repairs, very fair price for the quality of work they do.

Excellent ,work was done timely and very thoroughly

Best of the best! My service advisor and all staff are professional and courteous. Always explain what they did and how it will affect my vehicle Thank you.

Serviced my BMW here last week. Great experience!!! Dropped it off and was quickly notified my car was ready via text. Picked it up and was happy to see the car was clean and ready to go. Great service.

Chad the service rep. was great. He got me a rental car and had the repair complete the next day .

Tom always does a great job, he's been helping me for three years

Julian was very patient with my decision making process. Made my first purchase of a BMW an enjoyable experience.

Very professional service

They are the most friendly staff of any dealership I have visited, both before and after the sale. Very pleased with my experience and would not hesitate to recommend them or return to them. Walt and Troy were phenomenal! Thank you, gentlemen. I love my new BMW!!!

I had a great experience at the dealership the salesman Walt Rawson was great did everything for me. The financial person Joe Bayko went beyond what the normal things that he does and did everything possible to obtain my loan and I appreciate all his help. I highly recommend both of this men. Gregorio Perez

Was glad to see employees were wearing masks! Employees were friendly and show room and offices very clean.

My experience was great, very helpful and knowledgeable staff.

Great customer service. Tom was very good at communicating with me and what needed to be fixed.

If ASE had a test for customer service, Fort Myers being would be without question in the "master class".

BMW of fort Myers gave me a great car for a great deal. Everyone was warm and inviting and the process of purchasing a vehicle was seamless and easy. would definitely purchase another vehicle from this dealership in the future due to the camaraderie and hospitality between the representatives and their clients

Chad provides excellent customer service when I bring my X5 in for scheduled maintenance.

If ASE had a test for customer service, Ft Myers BMW would without question be in the ?Master Class?. Tom Simmons (Service Advisor) has always been able to give an estimate for repairs with no hidden fees. As anyone who has had a vehicle serviced at other dealerships knows that, hidden fees are part of the norm in the vehicle industry. This is not true at BMW FT Myers. They define precision when diagnosing a vehicle issue and will let you know if your service needs are under warrantee. At FT Myers BMW under warrantee means ?under warrantee?. Thank you BMW for always being in our corner.

Big shout out to Dan Moser & Kyle McPherson for their help on my purchase with BMW of Fort Myers. They worked solidly to make the deal work and with #s I agreed on. They were patient and extremely relaxed. I never felt pressured or got an aggressive vibe from any of the associates here. If your looking for an honest straight forward place to make your next luxury car purchase I highly recommend BMW of Fort Myers.

Always great service and today was no exception! Thanks to you Jose and your team!

BMW of Ft Myers has a great crew. Ivan is a great and friendly salesman. He got us a great X3. Jose in the service department is supremely helpful. We enjoyed the experience of buying with Alvi in finance. They have an all round great team. Thanks again.

Quick diagnosis and resolution of the issue at a reasonable price - job well done!

The Service Department is phenomenal. My Service Advisor Jeremey H. kept me informed on the status of my vehicle. He answered or returned all calls in a timely manner. Dan the GM is a honest and stand up guy. My overall experience at this dealership was excellent.

My service representative is Chad and he does a fabulous job of going over my repairs and general maintenance.

Easy and prompt service. Personal touch by service managers.

My daughter’s car had a slow leak. She brought in for a new tire. I was very happy when they not only took care of the tire under warranty, they also went ahead and performed the services that were just coming due on the vehicle also, saving her a return trip. That is a huge benefit and very much appreciated! It also is the service I have become spoiled by/expect from Carol Berger. Having dealt with all the service in our household for 24 years, I can say Carol has been the best service advisor not just at BMW but at any dealers I have dealt with over the years. Thank you to Carol and the entire service team at BMW FM!!!!

Excellent customer service!! Prompt and great price!!

I highly recommend this place because of their service and hospitality. Joe W. made us feel right at home from the moment we fist pumped (thanks, COVID) to the second he handed over my keys. The process was quick and painless, I felt I was in the best of hands with Joe W. I certainly plan to be in touch throughout my future car purchases. A big thank you to David the used car manager who was able to give me a fair value for my trade from the first pencil. I have been in the car business for many years and I can assure you David and Joe W. are big assets to this dealership/company

My experience was great Mr hinkle took care of everything right down to my loaner for the day , true professional.

Great pricing & customer service. Milan my salesman was great to work with.

Jose and the service and parts staff at Fort Myers BMW are the Greatest. Work is done efficiently, professionally and correctly every time. I highly recommend them.

Great. People are fantastic.

Their response was suitably restrained. They did what was appropriate for the circumstances

We had Jordan as our salesperson and he was so accommodating, explaining everything thoroughly and went out of his way to have everything go smoothly.

Jordan was our Salesman and he was extremely accommodating. He was the BEST

Carl and Joe were informative, accommodating and courteous. We had an enjoyable and positive experience at BMW of FM. The BMW vehicle exceeded our expectations.

My salesman Milan was absolutely astounding. He made my experience such a pleasure, to the point that I had happy tears. He is knowledgeable and skilled with the vehicle. He went above and beyond by picking up the vehicle at another dealership to appease me. The finance manager Alberto was such a gentleman. He explained in detail all the questions I had and made the process very simple. I would recommend them both and the dealership to all my family and friends.

Dan general sales manager was fantastic. I love BMW cars and I am always pleased with sales and service. I have been a customer for a very long time, Fort Myers BMW is our family dealership. I have referred several customers over the years outstanding customer service.

Awesome car buying experience, staff was friendly, respectful and listened to the needs that we had. Overall we had an amazing experience and a fast one too. Would recommend anyone going to BMW yo purchased their new vehicle.

John Findlay was amazing!!! Professional to the core.

Went to several car dealerships when choosing a new vehicle to drive. Almost bypassed the BMW dealership because I didn’t think I wanted one. Boy was I mistaken. I met Carl Antoine and he was so good and knowledgeable and literally I called my husband and said we were going to buy this car...and we were buying from Carl. He impressed me so much.

Veryyyy nice

Excellent service! Tom (service advisor) is fantastic!!! I highly recommend them.

We purchased our car from BMW of Fort Myers and have always received courteous and professional service from them. We recently had a recurring and difficult to diagnose electronic issue and BMW of Fort Myers kept the car over the weekend to duplicate the problem, kept us apprised of progress throughout and finally resolved the problem. We were provided a loaner while the car was in the shop. Excellent service.

Patrick in sales was great. He was knowledgeable and took great care of us. We absolutely loved Ivan in finance!! He was so great! Our entire experience was no pressure and very pleasant. I have been to many dealerships and this is hands down the best.. we will definitely be return customers.

Easy to schedule for service. Service is prompt and professional.

Friendly professional people in a comfortable environment

From start to finish anyone I encountered had one goal and that was to satisfy me the customer

Great Dealership. Worked a deal and came in under several other options. Great customer service and great correspondences with salesman. Will definitely be buying my next BMW here!

BMW Service here is always outstanding! Carol Berger always takes great care of us.

Excellent experience, called ahead and everthing was waiting for me to sign and drive away. Trade, financing, the whole deal in less than an hour. Great experience.

Required emergency service when our car stopped working during our vacation. We were towed to the dealership and dropped the car off and left a message at the overnight drop off. Chad called the next day and had the car evaluated and repaired within a few hours. The repair was covered under the warranty. We appreciate the speed and efficiency of all the people at the dealership who assisted us during a very stressful time.

Have been a customer of Fort Myers BMW for years. Of course if you like the car you'll find a dealer, but it's the service and friendly atmosphere that keeps you loyal to that dealership. Thank you Chad!

This was my first time buying a car over the phone. Communication with the sale representative was great! Process, including transport, was easy. Bought the car on Tuesday from BMW fort Myers and car was in my driveway PA the following Monday

We were returning from a vacation when our BMW X1 stopped working in the middle of a busy road. We had our car towed to the Ft Myers BMW dealership that was closed. The car was left at the overnight drop and the dealership identified and fixed the problem within a few hours. We were very pleased and happy to have the car serviced quickly and efficiently. The repair was covered under the warranty. Thanks for the great service!!

As always working with Carol was amazing. She is very professional and truly cares.

Tom Simmons is a great service advisor great customer service.

Experience with my salesman

We live in Montana and found the 2017 Ford Expedition platinum that they had online. It was the best deal in the US and I did research for several months. They even set up shipping of the vehicle right to my door! Our experience with them was definitely a 10 out of 10. Scott Ruby, our Salesman walked around the vehicle and pointed out rock chips I could barely see when we received the vehicle. Scott was honest, up front and made everything easy! Thank so you Again!!

It was a pleasure working with John Findley. He really went above and beyond to make buying my used car easy and stress-free. I highly recommend John.

Great service from the minute I pulled in.

Went in to look at a loaner x5 and met Jorden Knight in the lot. If I was looking for a nicer, more knowledgeable, perfect for me salesman, I wouldn’t have found one. I drove out in anew x5 and couldn’t be happier. Wayne Cunningham

Chad was awesome from the moment I walked through the doors. Told me everything that was wrong as well as the price of everything. Said what was major and needed fixing ASAP vs things that could wait. Very happy with the turn around time of less than 24 hours for major engine fix.

Excellent "Service Department": Advisor Carol and team answered all my questions, followed COVID-19 guidelines, serviced and washed my vehicle right on schedule. Great experience!

The service met my expectations and Jeremy helped me with everything that was necessary. He was a pleasure to work with.

Excellent experience. Pat Boehm our sales guy was awesome. Easy to work with, found the exact car we wanted. No hassles! Clean dealership, state of the art and professional. Can’t say enough good things about Pat and Joe our finance guy. Thanks Pat and Joe. We love our 2021 X5❤️

We have a 15 y/o Z4, and want to keep it in excellent condition. Jose was very thorough and helpful!

Carol Berger did a great job in getting my car diagnosed and repaired. I was impressed that they used the in-house expert Steve to review the work and ensure the problem was fixed. I am very pleased with the service I got at Fort Myers BMW.

Stopped by for service, and got a great trade in price, saw the 330i which was. Step up for me. Very satisfied

Leasing our new BMW was a challenge with the German factory shutdowns. But it was worth the wait. No one could have foreseen or control the issues affecting all of us. Our salesman, Carl Antoine was fantastic. Kept in touch through the whole process and was a joy to work with. Very professional. We also utilized the "BMW Genius". Steve Williams came to our house the week after we picked up our vehicle. He was truly a knowledgeable genius about everything. He explained every aspect of the amenities on our BMW. I would highly recommend this included feature with any purchase. Overall a five star rating for Fort Myers BMW!!!!

Courteous, they do the extra things that keep you coming back

We had a great experience getting our BMW X3 repaired. Jeremy did a great job explaining the repairs and the cost of them.

Great service from first contact to picking car back up.

Best experience Thanks to Fonceca

I have been a very long time customer and appreciate Tom Simmons so much. He knows how to be authentic and treat customer. I was very satisfied. Would him to do business!

Fast, efficient service to replace faulty battery (without an appointment). Complimentary wash/vacuum and multi-point inspection were a major plus.

Working with Patrick was a pleasure, he is very kind and honest and I really appreciated how he didn’t try to talk me into looking at something I wasn’t interested in. He made buying a car, which is never fun or easy, a great experience.

Great experience with the dealership. Ordered my new BMW X6 and arrived perfectly. Would highly recommend!!

Great service with Chad as usual. Always treated well.

Excellent!!

Walked in, were left to ourselves to wander the lot. Chris kindly greeted, with a quick and flash of smile sans mask, before he was within 6' of us. He listed to our story, as we were a little frustrated by the Naples Germain dealership. They've been a struggle to deal with. Took the car for a nice test drive, and asked him to pull up so we could look at another option. I loved it at first sight. He calmly, and pretty quickly made us a deal on that we couldn't turn down. Super easy to deal with - everyone, Chris, Joel, and Ivan were all very nice and pleasant to deal with. Thanks for putting me in an X3 M40i! Love it!

Excellent Service Kyle. my sales person was great and Steve the technical Guru got me going. I still call him now and then for additional help

Excellent!! Best customer service! I highly recommend it.

This was my first purchase from this dealership. It was the most simple and stress-free purchase I?ve ever made.

Such a great service, Very satisfied with the results.

With all that’s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

With all that?s going on in this world, it was really awesome to have the option to have the recall done in my driveway! The technician was very polite and Covid cautious. I really appreciated this service.

I was driving down the road in a new town to me when my BMW X3 had alarms go off saying to drive to a dealership immediately. I drove to the ft Meyers location without an appointment. I was concerned I would be not be able to be seen however when I pulled in within 2 minutes someone was helping me and checking me in! And within another 20minutes they put me in a rental and said they would get back to me today. Within a couple hours I received a text saying they know the issue ordered a part and it will be ready for pick up in the morning! The service here is AMAZING! Not only was my car fixed the next morning but completely cleaned! I am so impressed and have never seen service like this before! I highly recommend Tom and everyone else I worked with that day! Thank you for your spectacular customer service and quickness!

very quick and reliable service and not the least my 750 is a Awesome automobile

Very pleasant, no-stress buying experience! Carl, David, Joe (finance Mgr) were all amazing! Carl was personable, so polite, engaging, and had a great sense of humor which we appreciate! We truly enjoyed the experience and LOVE our car! Thank you!

Tom and the service team are great! they always go out of their way to ensure everything is just right, and make sure you are comfortable of waiting.

Jeremy He is very compassionate understanding and very trustworthy. I don’t know what more I could say about him other than maybe he should be training others to be more like him thank you for employing such a wonderful person

Jose Fonseca, my service person, was just awesome, as always. Thank you Jose.

Always a pleasant and expeditious experience having maintenance performed at BMW of Fort Myers.

Tom Simmons was more than helpful with my first service on my 2019 m5 no charge for oil change checked brakes gave me a nice report for my files and washed and vacuumed out car couldnt ask for better customer service thanks for everything

I recently purchased an X3 through Joe Weidenfeller at BMW of Fort Myers. Working with Joe was an absolute pleasure. He did such a thorough job every step of the way, from the initial test drive to the final paperwork. He worked with me to accommodate my requests and make the whole process run incredibly smoothly. Really appreciate his hard work and kindness!

Bought our new X3 last week from BMW of Fort Myers. The experience could not have been better. We were there for over 4 hours interacting with a number of people and all were great...and we drove off in our car the same day we bought it. This was our first experience with BMW and pretty sure it won't be the last.

Great service, the adviser are professional, the waiting area is clean and comfortable. It was a good experience.

I recently purchased a used 320i from BMW of Fort Myers. I was very pleased with my initial buying experience with Patrick; he was very professional and respectful. I also appreciated the other staff members in finance and the gentleman who went over all the features of my car before I drove away. I have had to have the car in the service department already, but it was no big deal. The service department and the people in it were so friendly and knowledgeable; when I described the problem, Jeremy knew right away what needed to be done. My car is certified pre-owned, so I was given a loaner vehicle for the day, and was not charged anything for the service. If you are considering a new or used car purchase, I would not hesitate in recommending BMW of Fort Myers.

Service with Jose Fonseca, flawless as usual!

Our salesperson, Julian Nichifor was the best! Very professional. Everyone I encountered was very helpful and friendly. Car was presented perfectly.

Everyone at BMW Fort Myers that I came in contact with was very courteous. A loaner car was given and My car was fixed in a short period of time.

Love this dealership and the respect we receive here. A++++ and have never bought at another Bmw dealer.

The staff was very helpful and timely. The only thing I was disappointed with is they didn't vacuum out the back hatch. It did look like they vacuumed the front and back seat floors.

Very accommodating. As always, service preformed promptly and thoroughly with consideration for my time frame.

Was having an issue with the iDrive in my 428i. They ran a complete diagnostic and found a few error codes. They updated the iDrive software and so far no more issues.

Jose Fonseca is awesome. The facility is always clean and welcoming.

Fast and flawless service!

Carol is an exceptional service advisor! She is always cheerful and very professional!

Perfect in every way. Service is fast, thorough and efficient. Jose Fonseca has never disappointed! His keeps you up to date on everything that is being done to you vehicle or that has to be done to it.

About 5 weeks ago, I lost my A/C in my car. I brought it in for service. A/C was immediately restored with a green dye in place to locate the leak. Fast forward to this week, my A/C went again. I made an appt., the A/C leak was located and was repaired within 24 hours. Super courteous, efficient service with a loaner vehicle. The staff is extremely professional! Would highly recommend this dealership for service!

Jose goes above and beyond to ensure his client's needs are taken care of on all levels. Jose has a deep understanding of the vehicles he services, quickly and accurately diagnosing any issues. Peace of mind is achievable when you?re vehicle is under his care. Thank you, Jose!

Had a wonderful buying experience with John Finley and finance manager Ivan Molina. They went above and beyond to accommodate us and get us into the best car. They both stayed well past closing time to finalize our deal. Their dedication is admirable. We couldn’t be happier with our new 528i.

My experience with this dealership has always been a satisfactory one! My goals are always achieved with the assistance of the most knowledgeable, talented, and personable staff. Thank you for your consideration, it never goes unnoticed, and is appreciated more with every visit!

John Findley and Alberto Ramos were magnificent. I typically dread going to car dealerships, this is the first time where there was no back and forth, no unnecessary banter, the entire process from choosing, test driving and ultimately buying my car took less than 3 hours (and that was simply because they wanted to detail the vehicle). Awesome experience and one I'll be sure to remember in the future.

Great service and professionalism. I went during the COVID19 crisis and everyone who attended me was wearing a mask.

Jeremy in service is extremely knowledgeable and helpful, he made our experience perfect!

Very good service centers and very friendly service.

Carol in service was very professional and helpful. Car was washed but unsure if it was vacuumed as debris remained on the carpet. Timely completion of service.

I had two cars in last week. My service Manager, Jose Fonseca was perfect in every way and attentive to every detail.

Jose is fantastic. 4pm on a Tuesday, car started acting up on the interstate. I called him him up. He told me to bring it over, he had a loaner available. Dropped the car off, picked the loaner, and I was in and out in a jiffy. My car was ready the next afternoon! Everything covered under warranty. Far superior to the experiences I’ve had with another dealer in the area.

Jose Fonseca takes care of all my service needs, and John Findley my buying needs. Both make Fort Myers BMW the best.

This is my 3rd Z4. A true sports car! I sat in my 2020 Z4 for the first time and the rush of my 2009 Z4 went through my body. I loved it at that moment. The body of the 2020 was wider, but it still gave me that cockpit feeling. I have been waiting for this car since the day it was announced it was coming back. The heads up display was a great addition. It tells you right away when you see your speed in red! I love all the improvements BMW made! I love my car! Thank you BMW!

We bought our X5 in December 2019 from Walt at the BMW Ft Myers location. We had such a great experience. We recently took our X5 in for an oil change and it was a pleasurable experience as well. We were greeted by the service reps, spoke to Tom our service specialist and were taken to the lounge to wait for the service. We had a coffee and watched them service our car through a large viewing room. Not only was the service bay area clean, but it was a well organized. Because the vehicle was still under warranty, we had the wipers both front and back replaced and the oil changed. All we had to do was sign on the dotted line. We are very happy with the car and the exceptional service and attention we receive from BMW of Ft Myers. Valter and Lidia Medeiros.

My service advisor Carol is amazing! She is sweet, professional and always there for me and my car. I’d consider her a friend of mine! Excellent service 10 stars ⭐️

Prompt, courteous, explained everything

Amazing team here One of my best experiences buying a car ever! From my salesman Chris, Joe in the finance dept and Steve on the genius team ... I can’t say enough. Chris brought the car to my home to test drive it and Steve came to my house tonight to get my garage doors programmed. Talk about service! Thank you all for making it such a memorable and amazing experience buying my new car.

Excellent customer accommodation and service. Met my needs and time frame.

Real straight forward buying experience. Saw the car online, got the offer sheet emailed to me, discussed the line items, showed up with a check for the vehicle and was in/out in an hour. Everyone was very courteous and other than the standard "here buy some warranties you should never buy" shtick that every dealer does, there wasn't anything under handed. All in all a good car buying experience.

Tom is first class, he has been helping me for over 15 years, he calls back promptly and he keeps me informed of the progress, he goes out of his way to help, very courteous, ask for Tom Simmons

My appointment was as scheduled. Very friendly service by all employees. Accommodations were made, as there weren't any loaner vehicles available. Everything was explained by Tom. Extremely clean service center and waiting area. Highly recommend!!!

Every time I have my car serviced, it's done with a lot of attention to detail. Every time, they wash and detail may car in addition. Great dealer.

Walt our sales rep was very knowledgeable regarding vehicle.... Joe in finance was also very helpful...Steve actually came to our home and explained patiently the numerous technical features. Our only issue was the prep work of the vehicle... it was presented as washed ..but it wasn’t and we purchased the coating ...had to sit and wait while this was completed, but Walt made sure things were taken care of.

The entire staff was warm, welcoming, ... but most of all genuine... Ivan, my salesman is awesome .... he made all my requests possible. I reluctantly left a dealership which I had leased two different BMW?s.... they really made no effort to keep me.... I am so glad because I would have never realized how wonderful my experience could be at Ft Myers BMW

I got into a pot hole and blew my 21 inch tire on my 7 series. I was met and welcomed by an amazingly knowledgeable service advisor of BMW if Fort Myers. My tire was replaced in one hour. Car was Fully Sanitized for free. I was offered few loaner cars as an alternative of waiting. Really great service experience and Great facilities with full Customer comfort on the first place.

Carole Berger is personable and very knowledgeable. It?s a pleasure working with her.

We have purchased many cars, but have never been made to feel as un-pressured and appreciated as Chris Hackett made us feel. We are in businesses that require top customer service. We understand the value. Your entire staff from start to finish never wavered in making our experience the best it could be. We will be back, we will recommend your dealership, and everyone we send your way will go directly to Chris. Chris is a huge asset to your brand and operation. Thank you for a pleasant experience and a great car. See you soon, Lori & Barry

John Findley is a very professional salesman. I have used him two times now.

Everything was great from start to finish. Our salesman ,Joe, was well informed on the features of the car and answered all our questions about the car. He also informed us on the current financing incentives that made the car purchase an easy decision. I?d recommend Joe and BMW of Ft Myers to anyone looking for a quality car and quality dealership.

Very courteous and efficient service

The personnel was professional at all times. The job was performed perfectly. The price was good and fair for the service. Waited time was appropriate. They even washed and check all liquids.

Sales person Chris and financer went above and beyond to work with me. Respectful and patient while all my questions were answered. Went out of their way when they didn?t have to. I was treated like family. Easy to talk to and not pushy. Car was nicely detailed. Even dismantled the console of my trade in and retrieved two earrings that fell through the cracks. My new used car is phenomenal!

Service department is excellent!

Ft Myers BMW completed task quickly and on time...

Super fast and explained everything. The whole team was awesome!

Julian Nichifor was excellent to work with! He helped me through the entire process. Highly recommend him as a sales agent.

The general manager is one of the best in the business and has a staff of highly trained and personable individuals. It didn?t feel like buying a car. It felt like sitting around with friends talking Cars. Great experience.

Everyone at dealership was professional and courteous!

Their service department is the reason I bought my last BMW at this dealership. They're professional, respectful of my time, and there's never a question if the repair demands keeping my car longer than expected, that they'll provide me a loaner car. It so deeply contrasts with my experience at the BMW dealership in Columbia, SC, which I used for over 30 years, it's like it's a completely different type of car! Even if I was still in SC full time, I would "road trip" my BMWs to Fort Myers for service regardless.

I just purchased a car from them and am beyond satisfied. Everyone I worked with, starting with my sales person Milan, were absolutely amazing. The finance gentleman was so very thorough and helpful along with the Genius Specialists Steve and Joel who did a great job of teaching me everything about my car. They definitely know and practice excellent customer service. Not someone who likes to shop for cars, I found the entire experience professional. They truly listen and they care. This was definitely the best car purchasing experience I have ever had. I give them my very highest recommendation.

We leased ur 330I sedan and could not be happier. GREAT CAR!!!

Sales agent John Findly was a pleasure to work with. He went above and beyond in helping me to select the best option for me!

John Findley is the man to hook up with at the Fort Myers BMW Previously Owned Dept. / Dealership. I got the best deal in 3 Counties, thanks to John--and the entire staff was very helpful and facilitating towards moving the process along quickly. Thanks ! Marty Stokes Sanibel, Fla.

While my title may seem to contain a contradiction, it is not. I was initially disappointed to find a chrome strip around the windshield of my several days old 430i convertible . However I was pleased with the efforts on the part of the staff to have the defect corrected immediately. There was no excuses offered and no delay in making me a happy customer.

Was taken in even before my appointment time. An estimated three hour repair took much less time which was highly appreciated. Thx!

I couldn't of been anymore proud and secured with the service and professionalism at BMW of Ft Myers. As a Sonic Automotive employee traveling in my 2018 BMW 330e from our BMW Of Monrovia Sonic location in Southern CA to see my daughter in Ft Myers, I fully intended in making BMW of Ft Myers my stop as well. Big big thanks to Ken and Jeremy in service for good looking out 💪🚘🔧🔩 The no contact service was exceptional during this unfortunate time. I knew I was going to be in good hands not just from the Sonic Automotive family, but as a client. This is your BMW dealership Lee County and beyond ⭐⭐⭐⭐⭐

All the staff is always very helpful. Specially Jose and Kenny. Jose is very knowledgeable, service oriented and a joy to work with. Kenny is prompt and always has a shining smile! Thank you! Gonzalo Alberto Quiceno

Quick, professional and on point!

I am very satisfied with this dealership, coffee machine is out and I do so enjoy my coffee.

Chad and the service team diagnosed my Z3 and repaired it in one day with a very fair price. I have used this dealership in the past and will continue to in the future. Thanks again Bob R

Throughout the sale process and later for service/maintenance the team at BMW of Fort Myers shows that they care about the customer. Client Advisor listens to what you want and follows through until and after delivery. Management is always available. Service Advisor takes the time to understand any issue and explain its resolution. Customer focused courteous and professional service from beginning to end.

Worked with Milan on purchasing a 2020 BMW X2 M35i from BMW OF FORT MYERS. EXCELLENT EXPERIENCE. From initial contact to delivery outstanding service and response. I did my homework and felt they checked all the boxes.

Great customer service and sale team.

Great customer service. Above and beyond!

Friendly and professional staff. Great buying experience

Troy and Joe and Joel were great! They were flexible and patient while I changed my mind a couple times. They are also very knowledgeable. I do not like being unable to download the Pandora App.

I was so impressed with the repair service I recently received. On my initial call for an estimate I was shocked to find the bid significantly lower than the Naples location. My service rep was so helpful and my repair was done very quickly. Pick up was easy and customer service was on point. I was very happy!

Purchased a used BMW from this dealership. Client Advisors Mike and Jordan were very professional and personable. Product Specialist Joel was very knowledgeable, patient and friendly. At all times they made me feel at home. When not in the negotiation stage, we talked like we had known each other for years. Would definitely recommend this BMW dealership.

Service employees are always kind. They make me feel comfortable and welcome me with a smile.

Saw the car online. Went to check it out on Friday evening and did a test drive. Purchased it on Saturday morning. Carl was great. He was attentive and had a great personality.

Jose and the team did a great job. Picked up my car which made it very convenient during the quarantine. I’ve been going to BMW Fort Myers and have never had a bad experience. Jose is always so helpful and accommodating !

I have had nothing but great service all the around!

Great Customer service !!!

Wonderful service and my advisor, Jose Fonseca is the BEST!

Absolutely recommended Pat did an amazing job, very friendly and professional.

Great customer service during this pandemic made a phone call next day they dropped off a loaner picked up my car a couple hours later they brought back my car cleaned sterilized and all the repairs were performed exceptional. Will use them again in the future

We were looking at upgrading our daughters car, BMW of Ft Myers went above and beyond providing quality, professional service from beginning .. no high pressure no price changes only fair pricing and professional service. One of the best experiences I have ever had at a dealership...

I was able to get a service appoint promptly... didn’t have to wait weeks. The service write up team did a great job and the service technician found a problem and repaired it without cost. I was very pleased with the experience.

Great Service and maintenance

did a good job as they should

I always receive the best customer service care with Jose Fonseca . He makes the experience unique , and pleasant . He takes his time to explain and help the best possible way ! Kudos Jose for an the amazing job you do taking care of your customers ! Thank you Isis

Good service , friendly atmosphere , quality product !

Everything was perfect, The people were nice, Excellent service thank you very much Bmw

From the first phone call with Patrick Mennard to driving my new car off the lot, this has been a great experience. Patrick is very professional and easy to work with. Chris, the finance manager, was very helpful, and the Car Genius is a Genius. They even washed my girl friend's car while she waited for me. They deserve an outstanding recommendation!

Excellent service and attention to detail. They did not try to "oversell" additional work - gave me the pros and cons objectively.

They brought my car to my house within an hour it was fast easy and friendly service thank you I will definitely recommend to all my friends and family!

Great service with professional staff. Dealership is very accommodating with loaner car and all issues resolved.

John Findlay was terrific. Will definitely buy my next BMW from this dealership. 👌

John was very responsive and made buying a new car a great experience.

I took my BMW to do the recalls and the service and professionalism on behalf of Fonceca was great. Unquestionably I recommend it.

Jose fonseca excelent advisor,good and faster service.

I like this płace a lot. The service of the Dealership has been done to my vehicle in an excellent way after all these years. Previous appointment was on time and I was informed when all procedures were done. Very nice and friendly staff you can meet there. I recommend this place for anyone. Waldemar Wojtas

My service/repair was necessary. With all Corona Virus issues the dealership was professional and safe with out interactions. Was able to pay over phone. Friendly

We especially appreciated our Salesman - Scott Ruby. He was relaxed yet professional and informative.

Carol always goes above and beyond to help in service with any issue. I highly recommend BMW of Fort Myers to everyone.

Bought a new X7. The staff was very friendly. No high pressure tactics. Totally professional all the way. The Genius's are great.

Took care of everything in one visit - Jose really takes care of you.

Took care of us promptly and we?ll. Very satisfied. EJO

BMW of Fort Myers provided excellent service and even provided a ride to a golf course so that I could keep a tee time.

The entire experience was professional, prompt and pleasant. This dealership is top notch in my opinion. Everyone I dealt with was helpful and courteous.

I love my new BMW 430i, and the dealerships BMW Genius program. An employee they call a "genius" came to my house after I bought the car and showed me how to use lots of things in the car that I was not aware of. He even programmed the car's garage door opener, and it was so easy I can do it myself when I return to Delaware. They even wash the car for free as long as I own it. Never heard of such good service from a BMW dealership.

all personal were very helpful. All that was promised was delivered. Our sales person was excellent .

nice experience . great salesperson. wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

Good Dependable people with integrity did what they promised to do.

Great service totally me my expectations. I was in and out very quickly

Friendly staff and clean facility. Nice selection on showroom floor of new models.

I was provided a loaner as my car was to be serviced the next day. My car was ready as promised.

Always a good time my specialist Chad Swindle knows his stuff

Nice Honest people they did a good job on my car gave me a loner

They treated my dad and I with such care and respect. I felt welcome from the moment I stepped foot on the lot till I left.

Milan Stanisic, our salesperson, was easy to work with., knowledgeable, and didn't pressure us. The concerns we had were addressed and corrected. The sales process went smoothly, and after sales support was excellent. We would highly recommend this dealership, and especially Milan.

The overall experience was a pleasure. The Sales Person was very knowledgeable.

Great experience! Treated with professionalism and efficiency. Highly recommended.

4th BMW I bought from BMW Ft Myers. All 4 sales went off without a hitch.Sales people and follow up with genius the best.

Excellent. Got in and out very timely. Very friendly service agent!

Michael Kirby was amazing! Great service , he went the extra mile taking care of our needs and Answered any questions we had! Thx Michael

I felt like I got a very fair deal both in the price of my new car as well as my trade in. They went out of their way to make sure I got the car I wanted and even held it for me until I could complete the deal.

Routine maintenance and oil change. Done quickly and as promised.

I have used this dealership for my last 4 cars and they are consistently reliable and eager to do a good job for their customers.

Worked with extended insurance company to pay for the repairs. Tom, nice guy to work with.

Carol is always the best in customer consideration. Thanks again

⭐️⭐️⭐️⭐️ Friendly staff and prompt service

Scott was a great salesperson! No BS, not pushy, listened to what I said and sold me just what I wanted/needed! Joseph helped us through the finance papers and extras we wanted for the coverage. Thanks guys!

Love coming to BMW Fort Myers! I receive immaculate service every time I get my car worked on. I’ve been working with Jose for years, he treats you like family. Highly recommend coming here for all service/maintenance needs.

I highly recommend BMW of Ft Myers. I live up North but purchased my car in Fl because of the sales staff. I had shopped other dealers and was not given any pricing concessions. The sales staff spent time with me explaining all the options. Once the car was delivered they spent adequate time training me on how to operate all the functions on the car. I was very pleased with my experience.

I had a great experience purchasing a car at BMW of Ft.Myers. Would definitely recommend.

Great experience with the local staff. They really made my first BMW buying experience a great one.

Jose provides great service and he got my car up and running. I appreciate how he was available and answered my questions when I needed them. Just what I expect from my BMW service rep.

Jose was my service manager, simply oitstanding. I would recommend the Dealership to anyone and will contine to deal with Jose each and everytime I am in South Florida.

Pleasant, non-rushed experience. Our salesman, Chris Hockett, listened and showed us two vehicles which meet our needs. Chris introduced us to Joel Brown a product specialist who patiently explained some of the idrive finer points. We had one issue which Chris handled expeditiously. Tom Simmons in service gave us some advise. Chris has since checked to see if we were perfectly satisfied. Thanks to Chris, Joel and Tom.

You determined the cause of my starter failure was a mouse ate through the starter wire, and you replaced it at no cost. Thank you! However, your BMW Roadside Assistance needs to shape up! When my car wouldn’t start they sent a flat bed truck to retrieve it, but the transmission was stuck in Park. The driver could not shift into Neutral, so declined to tow the car. He recommended calling Roadside again which I did the next morning specifically telling them to send a truck with two dollies for the rear wheels to winch it onto the truck. They didn’t, and instead dragged the car in Park up the flatbed! That ain’t good for the transmission! They need to get better tow companies! Tom LaGuardia

Awesome service. I had a road-trip, and the service rep Chad Swindle made sure I was sorted for that trip... which included giving me a loaner car - whilst they further investigated my dashboard light! Super cool!

Excellent service. Highly recommend this dealership.

Excelente service, the best experience that I have in my life!!!

Carol is absolutely amazing. She is efficient, sincere, knowledgeable,and sincere. As a “car guy “ for over 20 years in the business, I give this service dept 5 stars !!!

I bring my 320i once a year in for service, no complaints, clean shop, very courteous staff, plus they vacuum and wash the car at no extra cost. Typical Dealer prices.

Dropped by today without an appointment with a concern about my TPMS and whether there was an issue with my Run Flats. Carol Berger Service Advisor was kind enough to inspect, assess and provide assurance that it was all good for my trip to Tampa. Took all of 20 minutes! I would not hesitate to recommend BMW Fort Myers. Thanks Carol!

sales and service this is my 3rd hardtop convertible purchased at BMW of ft Myers everyone knowledgeable and pleasant

Excellent . My service advisor continues to exceed expectations

Nice, professional people, very effective