Best bmw service, great warranty work and Jose the manager is absolutley 💯💯💯 go to him and Pat Boheom the best 😍

I bought my first BMW at Fort Myers BMW almost a month ago. The 2019 X3 m40i. It is amazing. My car buying experience was great. I had Marc Remington as my sales guy and I cannot recommend him enough. He is the most comfortable and knowledgeable car sales person I ever dealt with. Ask for Marc if you’re looking for a BMW or any car from Fort Myers BMW.

I want to give a shout out to Joel in the service department. I bought a used car and the interior lining fell apart within a week. He took care of us and made the situation right. Because of him would recommend the service department and I will continue to bring my car in for all service needs. Thanks Joel!

Just moved to Florida and had to take my car in for 1st year maintenance. So easy to make an appointment. Service tech (Chad) was excellent. The whole operation was friendly and efficient. Comfortable waiting room. This was a great experience!

The car buying experience was amazing. Everyone there really catered to our needs. Charlie Urban was there right when we arrived, and really picked the best car for our family. The best buying experience yet. We bought A BMW X1, and it is the perfect car for our family.

Awesome test drive experience..... thanks Manny and Jordan!

This is my second car I’ve bought from this dealer. They also service my cars. Just bought a 2018 M2 and love it. Sales team was professional and efficient with no high pressure sales people.

Bought a new suv from here. Everything was perfect beginning to end. Would buy from them again and our sales person Marc Remington was A+++

Courteous and knowledgeable staff. Great selection of new and used cars.

My 550GT is 7 years old , the rear suspension had a slow leak, they installed new units at a competetive price to non BMW dealers and gave me a loner while the work was being done. Car came back cleaned like new !

Carl is great in sales as was Joe in Finance and Steve the BMW Genius.

When you buy the car you are told how great the car is (and it is) After you buy it they take you in a room and try to sell you all kinds on extended service stuff ,car care. You are told you will spend over $6000 in service in the first 4 years. Now they tell you, your NEW car is a money pit. Leaves a bad taste. The service on this car should be an oil change every 10,000 miles and the first 3 are covered.

Tom is my service representative. He is always making sure they take good care of me and my car. He is such a pleasure to work with.

My concern is with the buying process. I feel that I was given misinformation by the seller. The car info stated there was no warranty on the car, but during the purchase negotiations the salesmen looked at the computer and stated that the car had a warranty until 11/2018 and therefore convincing me that the written information was incorrect. This issue came up at closing about the warranty and I told the closer that we were told the car was warranted until 11/2018. The closer met with the salespeople I was led to believe the warranty existed. 30 days later I had an issue with a coil needing to be replaced. I was told I had no warranty. The dealer paid for the coil replacement. Within 45 days another coil failed. Again I bring it back and the dealer says there is no warranty. After negotiations with the General Manager we agree that we will each pay 50% of the repair cost and I now have no further warranty. My disappointment is that the dealer could have fixed this at the day of closing and I am not sure I would have purchased the car. The dealer has some work to do to repair my relationship before I would purchase another car from them. The service people did an excellent job. I feel the General Manager was fair with me under the circumstances as he was not in the employ at this dealer at the time of my purchase. I do feel that the dealership has some work to do with its sales force making sure the company's integrity is more important than an individual sale.

Excellent BMW dealership. Kudos to Chad Swindle, service advisor.

My service manager Jose Fonceca is the best in the business. He really takes care of his clients. He is a man for a promotion

Carol Is the best! If you need to take your car into service for whatever reason, she will help you, and follow trough, making you feel cared for, genuinely. I came in with a tricky problem, and she didn’t give up. Listened to my comments about when/how the error goes on, discuss further with the mechanics, called to inform me of what’s going on... priceless. Thanks a million again, I have a crazy busy life and she made it so much easier during the repair of my X3. �

Carol was great. Put a less controversial tv station on besides FOX.

This was our first visit for service and we were very impressed with the personnel and the facility!

Recall repair. Car is getting on. BMW has had a few recalls. Airbag, motor bolts and this last one. Ken is a great service manager. Ms. Berger took care of it as soon as I drove in. Washed and vacuumed. Got me out in an hour, hour and a half. Didn’t kill my day. BMWs are not cheap. They deliver what you pay for. Service is potentially a buzz kill. That’s why the service staff is so important. These people did what you’d expect from a premium company.

Good. Friendly seemed interested in helping. Like the dealership.

BMW took care of all service issues in a timely fashion.

I cannot speak highly enough of the outstanding customer service I received from Alberto Ramos. From beginning to end, Alberto was truly focused on ensuring my car buying experience was as smooth and pleasant as possible. Always the professional, he answered all my questions and never once made me feel like I was dealing with the stereotypical "used car salesman". Thank you Alberto and BMW of Fort Meyers!

Jose Fonseca always makes sure my car and me are well taken care of as promptly as possible. He explains to me what they will do and about what it will cost and sticks to it. Always with big smiles. Elaine Green

THe car was ready as promised, and a day early! Kudos to Chad S. the service advisor!

I'm came needing an oil change and the service department was very good.����

Had a great experience last week at BMW of Ft Myers. I needed an unsafe tire for my X5 replaced but the dealership where I bought the car didn't have it in stock and I would have needed to wait one or two days for them to get the tire. BMW of Ft Myers not only had the tire in stock, but Carol was able to fit me in on the spot and replaced the tire. Not only that, but the cost was nearly $100 less than the other dealership! Assuming my next car will be a BMW, I will be getting it at BMW of Ft Myers.

Beyond the call of duty in every respect. Accessible, accountable, communicative and fair. I would go back in a heart beat and mine was not a small repair,, close to $ 3 k. Thanks Chad!

My repairs were scheduled and performed in a very professional manner.

It was nice experiment with bmw fort Myers. Jose is my customer rep and he took care of all issues with my car very well.

I have been going to BMW Fort Myers for the past 15 years for service and the service department has always treated me fair, resolves my problem and has given me excellent service. If there is a problem it is always handled professionally and fairly.

An amazing experience! Sales representative and General manager provided a comfortable setting in our purchase. They listened and spent time in providing the car we desired. They got it right.

My service was completed okay. Replaced air bag and provided rental car. Thanks.

Excellent experience with both Chad in service and Gregg in sales. We love our new X3.

I’m very grateful to live so close to such a great BMW dealership! Michael is my service concierge, and I highly recommend him. He supervises my entire service procedure clear down to a simple oil change and calls me to keep me updated all along the way. Can’t say enough great things about FM BMW and recommend you ask for Michael.

Customer service of scheduling the appointment was a nightmare. The automated email system the dealer has in place to confirm or change appointments is not properly managed and does not work. The dealership is short of personnel in the service department. It takes several repeated calls to even get the courtesy of a call back.

Our first BMW. What a wonderful experience. Would highly recommend BMW of Fort Myers and our salesman Patrick Menard. Steve also did an excellent job explaining all the amazing technological aspects of our new car. 5 stars across the board. ?

I found the service just fine and appreciated the free rental car. Chad was get to work with.

My visit to BMW service is always professional, expedient, and friendly. The lounge is clean, comfortable.

On time. Perfect work. Personable advisor.

My SUV was in for service and had to stay over the New Year weekend. I was provided with a loaner car for the weekend. Very nice experience. I will buy my next BMW at this dealership.

News my needs and able to answer my questions about warranty

My second (warranty) service at this dealership in the last 13 months. Tom Simmons, my Service Advisor, was thorough, professional and cordial. Completely satisfied with this dealers service.

Total assistance in the leasing of 2018 Vehicle. Troy and Gregg could not have been more professional and accommodating.

I had no problems. Vehicle completed on time and no surprises.

Excellent Service. Carol thank you very much!!!

SERVICE WAS AT THE APPOINTED TIME AND COMPLETED IN A REASONABLE TIME.

I asked my service professional to check out a knocking twice and he said the tech drove the car twice and didn't hear anything. I picked up the car and as soon as I got down the road the knocking was there. Was really disappointed. They did take care of all 3 recalls that brough me there in the first place. I have always had good experience with Tom not sure what happened on my last visit.

In reading some of these reviews I am wondering if we were at the same place. I have two services from this dealership since I moved to Florida and they have always been excellent in servicing my needs. When the service could not be done quickly I was given a loaner and text when I could pick up the car the next day. Could not ask for anything more

Service was great, but they did a lousy job washing my X3 after, dirty than when I brought it in. Next time I think I'll tell them to just skip the detailing.

Friendly and professional staff. Easy to get appointment. Great waiting area

Great service . Got me in right away . I had a flat tire and I was given the next appointment , I was on the road in an hour and a half !!!

Unique and efficient service system. Call for appointment. Assigned a personal representative. Explain needs to rep. Wait in modern, clean lounge or go off site and shop (as one lady did presumably in dealer car). Car was fixed and washed. Rep explained in detail.

Excellent service, as always! Dealing with Chad is always a pleasure, and I appreciate the loaner each time!!!

My BMW 328i 2010 has got an excellent service at BMW Fort Myers. The car has got all new oils and filters and even new brake fluid.

Easy to make appointment. Quick and efficient service. Friendly and knowledgable staff.

Great service and got my BMW running like new. I appreciate them going over the procedure and why it was taking so long to get my car back. They truly did a good job and i was more than satisfied driving it out of the parking lot.

I have used Walt for 4 rentals. He keeps me up to date between purchases and diligently reviews my priorities and concerns before my next rental.

First class treatment by Service Advisor, Chad Swindle - problem resolved under warranty - car purchased 2 days ago

Rent car was uncomfortable , I just to drive VIP cars

It took awhile and I was hesitant that I would have to take the car in separately to have all the recalls done, but to my surprise they did them all at the same time. I was also surprised as I did not purchase my vehicle at this location.(However, I am dissatisfied with my BMW dealer in Chicago (Perillo) as I purchased my leased car and surprise no spare tire and no DVD player, who buys a $60,000 car without these features?) And, after my warranty expired my radio went, would have been nice if I had a DVD player.

Jose Fonseca was amazing! He is my service advisor and helped me through a difficult time with everything that happened from hurricane Irma. My engine was flooded and needed to be replaced. He handled everything and made the process as smooth as possible for me.

My local dealer service does not offer the service that FT Myers BMW offers. I travel an extra 25 miles because FT Myers BMW has earned my business.

While in for a routine check up, oil change, etc. found everyone that I came in contact with very friendly and asked if I had any questions about the car. Was taken in a timely manner and was able to watch as they worked on the car. Impressed that the garage and workers were all neat and clean. Good experience. bc

I'm came in from out of town needing an oil change and the service department was very good.

Jose is my Service Advisor and he has impeccable customer service. I will always own a BMW

Needed drive flat tire Replacement.Service rep. Carol made appoint For same day.Carol was knowledgeable and provided a very competive Pricing. My experience was 5 star pluse!

Always BMW first class. Purchase Z4 from Sonic BMW Nashville in 2007 and 2011 z4 from Cain in North Canton and 2016 Z4 from Fields. Outstanding dealings from all BMW groups. Purchased 6 BMW vehicles total. Now BMW enthusiast. Truly Ultimate Driving Machine! JL

Everyone is professional. Great service. Thank you!

Good Experience. Smooth process. Good pricing and good deal on trade in.

I was so happy with my experience at Ft Myers BMW. Everyone was more than willing to help me in any way they could. I had John Findley as my salesman. He was amazing! Got me a great deal and went over above and beyond for me! Want to buy a car? He is the best! Very very happy with everyone there!

My experience at BMW of Ft Myers was made extraordinary only due to the fact that I had an amazing sales agent helping me, Mr. Patrick Menard. I have bought 3 cars in 7 years and each time was an excruciating process with lots of long hours of hassles. Not this time and I believe it was only because I knew what I wanted and Mr. Menard not once tried to pressure me into something else, give me false hope or seem ingenuous. I went to this BMW on one other occasion met the sales person, knew it wouldn't work out and quickly left. This time, when I found the car I wanted the combination of a person really looking out for me gave them the sale.

Again, Sheila, our account rep, is WONDERFUL, KNOWLEDGEABLE and STUPENDOUSLY HELPFUL. She is on top in our book. We trust her knowledge and judgement implicitly. She knows her job and should be greatly recognized by the company. Perfect in all areas. Sheila is soooo helpful and knowledgeable about the cars and makes the time to explain any areas we don't understand. I will want to connect directly with her regarding any issues with our BMW X1. Steve is also extremely helpful in his Genius area and very obliging to help me out when I can catch him if I am there without an appointment. So glad to have them both to turn to with our concerns and questions, along with positive results. Two great employees at BMW of Fort Myers.

Brought my 5 Series in yesterday and had a great experience. It took about 20 minutes longer than was stated... However, Jose Fonseca was over apologetic. Upon Checkin, he was very knowledgeable and friendly Great Experience 5 Stars all the way

Exceptional combination of friendly staff and highly trained technicians. Very impressed with all aspects of the service team.

Jose was amazing and satisfied with the service he provided like always. He helped me get everything done as soon as possible.

Gregg Cuozzo and Chris Corvinski did a great job on the purchase of my first corvette!

Had good service overall, but the process was very slow from scheduling to completion.

This was my 3rd new BMW ordered from this dealership. As usual everything went very smoothly. Reasonable price on new BMW and for my trade (tried BMW dealership in Naples on all 3 purchases but their offered trade-in allowances were always much lower). You will not find a more honest and professional salesperson than Patrick Menard; it?s worth going to this dealership just to be able to work with Patrick on the deal.

Great people and a wonderful facility. Glad I purchased my Certified Preowned BMW there.

The sales and sales management staff was excellent and very attentive. They found the exact car we were looking for, detailed it before we took ownership and then walked us through the myriad of controls that comes with a BMW. Could not have been happier.

They fixed it quickly and did it right the first time.

Alicia Farman is a great associate here. She does an amazing job at her job. You can tell she is super dedicated to her job and at making sure the customer is happy and everything. This girl is definitely a hard worker and is definitely a keeper!

Ask for Alicia, she's absolutely amazing, very helpful, patient, and most importantly she's honest. She won't waste your time, you won't leave unsatisfied!!!

My experience with BMW of Fort Myers has always been exceptional. All repairs to my car were completed. BUT MY GAS GAUGE IS NOT WORKING! IT WAS WORKING FINE WHEN I DROPPED THE CARE OFF. TOTAL INCONVENIENCE TO TAKE CAR BACK TO BMW AGAIN!

Very good experience but a little disappointed in the service. I was told I could not change my windshield wipers b/c the timing was wrong(30 days) too early, now I have too make a new appointment to have this change, it does not make any sense to me. My time is valuable especially when I have the service warranty.

We were looking for a car for my mother. I sent out an Email Sunday of last week ,by Monday we were contacted and we went to see what was available . Needless to say we have a new 430i convertible . We could not be more pleased. Leslie was great !!!!!

Mandatory airbag replacement - first time to this dealer, Immaculate work area .

They did a great job as usual! Tom kept me informed of how the work was progressing.........and the work was done on time.

Went in for a recall and everyone treated me as if I was purchasing a new vehicle. They went ahead and checked my tires since my light was on and gave my vechicle a wash. Moved here from out of state and this dealership is an upgrade from the one that used to service my car.

Awesome BMW dealership!! Others may be larger but none so helpful and endearing. From tremendous help in sales and finance to the outstanding service, this management team has it all working together for the customer. Great dealership BMW!! Five stars if we could upgrade the car wash!!

It took 4 hours start to finish, but we left with what we came for.

Quick service fast turn around complete work pleasent environment

Excellent. Even provided a loaner car. The best.

Jose did a great job getting me taken care of. I appreciate all his help in making things happen. With the hurricane blasting thru the area things were challenging. Jose made sure I was taken care of.

Carol was so helpful in servicing my X5! She is new to Fort Myers and I'm so grateful she is my service manager...so courteous and sincere!! Nice job BMW!!! David J

Best car buying experience we've ever had. From start to finish John Findley was the most helpful and personable person who actually listened to our needs. The dealership itself was pristine. We have been car shopping for three weeks now and they provided the most information on our used vehicle with extensive paperwork on their inspections. All of the above is what led us to feel the most comfortable purchasing from them. Overall fantastic experience, especially John's customer service. We would highly recommend John and BMW of Fort Myers.

By the heeding of my car's computer telling me that service was due, I made an appointment and was guided through the whole process in an excellent manner by the BMW service Consultant Shelia Brown. The service was performed in a very timely manner, which again confirmed one of the reasons I drive a BMW.

Tom Simmons was fantastic, had an issue and he got me in immediately. He always there looking out for his clients. He makes car troubles seamless:-).

Tom Simmons is great! Good customer service. Very thorough.

Older Z-4 was making a noise in the front. After a test drive the correct diagnosis was made, a fair price given for repair and the job completed in a professional manner. Chad went out of his way to build customer trust. Love the way this service was handled. Cheers!!!

Jose in the Service Department has always been a pleasure to work with. I've had three BMWs and have never had an issue bringing the cars in for service.

Bill Schmidt made this the best car buying experience I've had to date. Friendly, patient, attentive, and knowledgeable without the high-pressure sales push which I very much appreciated. I received top notch service and attention and couldn't be more pleased with my experience at BMW of Fort Myers. Thank you Bill and thank you Troy. I'm loving my new vehicle!

I came in for an oil change and was also given new wiper blades for free. In addition my car was washed. Everything was fine except the inside of my BMW was not vacuumed, or not vacuumed well.

Excellent service,my tech jose fonseca the best he pick up the car in my house and when is ready him send me the car back

Visited dealership for routine service. I was offered a private area in the Business Center to setup my laptop and work while service was performed. Was alerted via text when vehicle was ready. Car washed and cleaned and sparkling new! Absolutely the best customer service on the planet!

Walt is amazing in sales & if you need go for Sheila brown. Love this dealer & my new 7

I took my X5 in for a check engine light. BFM told me it was a problem with the fuel pump, and repaired it promptly. The total cost was covered under warranty!

Thank You nothing else to say............................................

Wonderful experience, I dropped my car off and had the best customer support.

We found the car we wanted to purchase here and we had a successful negotiation for a decent price. Service is good, although getting a loaner takes time in advance.

Excellent service, very fast and efficient. All staff was very helpful and friendly.

Good service specialist, quick turn around, nice facilities

Fort Myers BMW was straight forward with the trade value of my car. There were no surprises in putting our deal together. The salesman, Walter Rawson was very efficient in getting the deal completed and the car delivered. Overall, I would definitely recommend both Walter and Fort Myers BMW as this was a very positive buying experience.

Outstanding staff and service, they always exceed my expectations.

As notified on my BMW dash alert, made an appointment for service. Entire event was handled very efficiently

My BMW adviser is the best. I enjoy talking with him and getting his valued advice. The service is good and I will continue to use this location.

Great job helping us find the perfect car. Our salesman Greg was on the front line with answers to our questions without too much pressure. We are thrilled with our 2016 BMW X!

My first service for my almost year old BMW. As with the purchase of my car the service is very good and done professionally.

Service was prompt, very good and Sheila was absolutely great to work with.

Overall Excellent, just the Business Manager, forgot to charge me 3k from the total, next day he called me back at work hours, and I had to make His urgency, mine urgency. Good for him, as an Honest person, sent him the difference. No letter of apologies. Funny that he was making a comment about my hand writing when writing the check. Hoo well.

It was easy, smooth & streamlined. I got what I needed right away which with my busy schedule is very important.

Very good experience.The salesman was very nice and very helpful

pleased with service and employees. would use again for future repairs

Excellent

I had problems with my M6 after having it shipped from Texas. Jose worked through the long list of problems with me, worked on creative solutions to help reduce the overall repair bills, and kept me informed by phone or text several times per day. I would highly recommend this dealership based on the service I received from Jose.

First time I ever dealt with a BMW dealer and if this is the way they all are then I'm not dealing with any other...This is a car dealer you can call whenever and even drop in with a faulty tire sensor and they fix it on the spot, great waiting area, you get to sit in an m6 convertible or any of their A1 quality cars and suv's and have an adult playtime checking out the next incarnation of purest motoring.

It is always a pleasure to come to the BMW dealership. The waiting area is always clean. The refreshments are good and the garage help was very nice . The car was finished on time.

Great service and friendly competent staff. I'll definitely be going to them for all ourBMW service. Special call out to Tom Simmons - a superb service advisor

My salesman Kenji took great care of me. He made the whole process very smooth.

Excellent job repairing my X5! The best it's ever ran! Excellent job washing it too!

BMW of Fort Myers is one of the most honest and trustworthy dealerships I've dealt with. I trust my car to them explicitly.

Took car in because engine symbol was on, problem found and solved

great service and positive attitude...........................................

Purchasing my care was a pleasure. My salesman was great. When paying for my car and going through the paperwork i was presented with a number of ala carte items for purchase and the process was high pressure.

Great facility and customer service. Everyone in the facility was so friendly and professional. I'll give them an A+! They new that my car problem needed to be addressed asap since it was an emergency issue. Not only that they delivered but the price of the service was very generous!

Excellent service from Jose Fonseca, as always. Good price for tires

Excellent service as usual from BMW Fort Myers. My car was serviced quickly and to my total satisfaction. Thank you.

Perfect in every way. Helpful, knowledgeable, thorough, and friendly.

Excellent service. On time, washed car, did maintence.

I have had 16 Mercedes and in the most recent one many problems. We decided to make the change to BMW and in my 40 plus years of buying new cars, this dealership and people there are some of the best, most patient and friendly I have ever seen.

Every time I come to BMW of Fort Myers I have an excellent experience! The front desk always makes me feel so special. My questions and concerns are always answered.

Walt was great.....very knowledgeable about the car, professional, and provided good customer service. However, it took 3.5 hrs to complete the transaction, which i feel is way too long. I would recommend to Walt to anyone looking for a BMW.

We had a fantastic experience purchasing our new car at BMW of Ft. Myers. We had an idea of the car we wanted before we went there so we made an appointment with Patrick before we went there. What a pleasant experience! Patrick is a true professional, knows the product line inside and out, and made the transaction a very smooth one. During the test drive, he even indulged my husband and we stopped at the local orange stand so he could shop for oranges. After I stopped laughing, I was sold! Everyone we had contact with at the dealership was extremely friendly and helpful. We didn't encounter any "lofty attitudes" like we have experienced at other high-end car dealerships. We will do business there again.

My car died in the middle of an intersection while I was on the phone to the service department.. Jose came out and helped get it off to the side of the road and safely onto the tow vehicle (the tow truck driver didn't know how to get it into out of Park and into Neutral.)

the repair was good the facility and shop were nice and clean.

Tom in service in Fort Myers is really efficient. He cares about his customers and does his job well. I love the new text system as well. Thanks again for a super job. Penny H.

Always awesome support from Tom and the other service team members. Even when I was working in KS I would try to wait to have the Fort Myers team work on my car. Thanks guys and keep up the good work.

Great experience with the service dept, especially Tom.

Jose Fonseca in service- is absolutely amazing!! 10 years as my advisor and I have never seen someone work as hard as he does to please his clients. He is People oriented, a problem solver and actually cares about his clients ... I can not stress enough that anyone who needs their car serviced- to request Jose Fonseca- as their advisor.. Jose needs a raise and a promotion.. I can not stress that enough!! No one works has hard for their clients as he does. Request him next time. You won't want anyone else as your service advisor. Sonic motors needs to honor this man and his accomplishments!!

Tom Simmons, My service representative, was very professional and helpful, The recommended work on the automobile was performed within the time-frame estimated and I was able to perform my daily schedule by having a courtesy vehicle provided.

With the lease on my i3 nearing its end, I was contacted by Fort Myers BMW with several incentives to purchase a newer version. I had already begun to think about my options when the lease ended, so the incentives provided more information, and motivation to make the change sooner, rather than wait until the end. I love my i3. I have loved it since i first drove one. So, getting another wasn't really a hard sell., especially with the dealer incentives. I also love the Fort Myers Dealership. Everyone is always so nice, and so helpful. I have been incredibly busy, but everyone at the dealership was so patient with me. My new i3 has an extended range over my first one, a few more bells and whistles, and is really sharp. I have talked to many people about my car. The electric technology is amazing, and the additional braking safeguards are not possible with a normal combustion engine. The i3 is truly a special vehicle. I wish more people were driving them. I love my i3. :)

They got me in and out with a new battery in reasonably short time. The service staff is efficient and knowledgeable. Highly recommended.

Typically professional interaction, efficient and friendly service.

excellent service ,service officer did his with a lot courtesy,they offer water or coffee during waiting period and wash your car

Overall great . Sales representative behaved good with me.

Chad Swindle is an excellent Service Advisor! He really knows how to treat your customers!! Give that man some kuddos!!

What an amazing experience we had here!!! By the end of our purchase, everyone there knew our names and treated us so kindly! They all made what can be a very stressful experience very easy and hassle free. Les Peterson was quick, efficient, and absolutely hilarious. Thank you all for making this experience so pleasant!

Can't say this enough, the experience at BMW of Fort Myers is first rate. Thank you, Philip Bader, for always keeping us informed, answering our questions with ease, and providing an unbelievable level of personal service and attention. The entire team at BMW of Ft. Myers delivered a top-notch, customer-focused, quality experience from the first phone call. I am a very happy customer and will definitely return in the future. Thank You!!

Longtime BMW owners ~ always great service at BMW of Ft Myers ~ yesterday's purchase was probably the best buying experience we've had. Thanks Keith for all of your help!

bougt a 2016 328i from fort myers bmw..They made the whole experience a pleasure even picking me up at the airport as we live in Atlanta. Special kudo's to Greg Coussou and Greg Rosenfelt for all their help. Would highly recommend buying a car from Fort Meyers BMW. Richard and Nancy

Excellent customer service

Service Department is top notch with friendly, fast service!

Amazing experience !! Loved every minute

The service rep Chad was wonderful and helped got everything done efficiently and in a timely manner

The guys were great to work with. I bought a used 2015 BMW 328D Xdrive sportwagon

Professional and helpful service got everything completed in a reasonable time. Note to BMW The driver and passenger sunshades would be better if they slid backward when swung over to the side windows. Those of us who drive or ride with our seats slid back would get better sun shading. MB and others have this feature.

Fast friendly and service .

Great place, awesome cars! Keith, my sales rep was perfect! Not pushy, very knowledgeable, polite and very professional. When I have to purchase another BMW he will be my go to guy. Thank you Keith! :)

Tom Simmons was great. Took care of the service to my car quickly and efficiently. Highly recommend him and BMW of fort Myers.

Excellent service, very professional. A+++

I've been a customer of BMW of Fort Myers for the past five years and every time it has always been a First-class experience. I have leased three different cars through them, and whenever I bring the car in for service, Shelia Brown in the service dept. always takes great care of me.

As always, my experience met my expectations at BMW of Fort Myers. All the staff are friendly and treat you as family. My service advisor Jose Fonseca Is by far the best service advisor I've delt with at any dealership, BMW is lucky to have him apart of their team. I will most definitely continue to return for service as well as purchasing vehicles.

Excellent, easy the way business should be done!

Went to get my car serviced and I can honestly say I have never been to a nicer dealership. The entire staff there were awesome. Very helpful and polite. Something you don't find everywhere, once you have purchased a car: Kudos to BMW of Ft Myers. �����

I am truly pleased with my experience. Caleb, was polite, attentive, and had a wealth of knowledge of BMW vehicles. His wife drives the new X3. The showroom is absolutely gorgeous. Bmws are amazing cars and they really sell themselves as soon as you drive one but the staff over at BMW Fort Myers treat every one kindly and the deserve a mention for a job well done. They also have delicious cafe lattes and cappuccinos too.

it toke to long to sing up the paperwork, everything else was ok, Alberto did a good job selling the car, thanks guys for everything

Great experience

I am always pleased with the service at Ft Myers BMW. I do have some issues with the car however. This is my 8 th bmw.

my experience was great ! Walt made me like family

Salesperson Walt Rawson and the entire team at BMW of Ft. Myers delivered a top-notch, customer-focused, quality experience from the first phone call to driving my new car out the door. All in the same day! Called at 10 am to inquire. Arrived at the showroom late afternoon. Drove my new car home for dinner. Love, love, love my new car and all the folks at BMW of Ft. Myers!

I've had my car serviced here for 3 years now and they are always so friendly, professional, polite and just so easy to deal with.

It was a great experience! The dealer is great, and my service rep (Jose Fonseca) was better than great!

The service was friendly and efficient. I do not need 50 letters to respond.

Shelia Brown did a great job. Easy appt, kept update on status! Always does more than expected!

Impeccable Salesmanship. Fantastic Repair and Maintenance Service. All the way the best car buying experience I have ever had.

Leslie was a very pleasant, no pressure, informed salesman. (He gets 5 stars). We got a great deal on a beautiful car. The dealership would have had 5 stars if not for the extended wait for the paperwork to be finalized. They only had one person finalizing, at the end of a sales period!

Our experience at Fort Myers was excellent. The treatment we received was first class. Carl Antoine who help us through the process patiently answered all our questions and concerns. There was no pushing to buy the car. Everyone in the dealership was very friendly and I would not hesitate to recommend them to friends. Thank you, Carl. It was a great experience.

I go to BMW for oil change an a tire problem. After reparation, I remark something wrong. Returning to the garage, they take the car immediately an make the change with the tire.. I appreciated the speed in the process and the fact that they do that without arguing about the problem. That's for me good service...

had bmw x5 serviced. The service team was very good with no complaints. I had some product recalls that they fixed on vehicle while in for general services. Happy with service.

We called about a car that was advertised. This will be our fifth BMW. BMW of Fort Myers was the best sales experience we have ever had. We knew what we wanted, knew what our trade in was worth and they put the numbers together meeting our objectives. We drove away in our new car about two hours after we arrived. They were great!!

Friendly, helpful, but did not have my tire in stock. Took three day to order tire, but they did provide a loaner car which was very helpful.

Fort Myers BMW always makes me feel comfortable and taken care of!

I arrived without an appointment and my questions and concerns were handled promptly and completely. These guys are professionals.

Service analyzed my problem and thoroughly explained it to me. The gave me a written estimate for repairs and suggested that my comprehensive insurance may cover the cost. My insurance company confirmed that they would pay for the repairs. My car was fixed in a timely manner and I'm riding happy. I'm very pleased that they took the time to brief me on the insurance possibility

Excellent Service! Our car was serviced quickly and we were kept informed in a very timely fashion by our service advisor, Shelia. Car maintenance can be inconvenient at best, but this was done quickly by friendly professionals.

I was experiencing a jerkiness or lurching while accelerating. Some people thought that this was fuel related and I had been running a variety of fuel line cleaners through my system without success. Finally I gave up and asked BMW to diagnose it more thoroughly. They had a complete written step-by-step diagnosis procedure from BMW headquarters and they went through each step eliminating the potential problems. Finally they determined that the transfer case on my X Drive had to be replaced. They said they would have to order the parts and gave me a delivery date three days out. I got a message on the end of the second day that my vehicle was completed and ready for pickup. Fast, and effective. Jerkiness is gone.

The service was done in a timely manner and everyone was courteous and cooperative.

Excellent. From making the appointment to picking the car up the BMW staff was knowledgeable and courteous. The car was ready slightly ahead of when it was promised and it runs beautifully.

Knowledgeable and friendly staff. They really took their time to explain all different car features, I got a great discount and interest rate.

Had a great experience. Loving my car!

Best car buying experience I've ever had. We received a fair trade-in price and discounted BMW price. Walt Rawson was honest, helpful, accommodating, trustworthy and knowledgeable. Kept us informed through the entire order process. From the time car was picked for production at BMW, completed, shipped, and arrived at the dealership. If I could give them 10 stars I would.

Nice cars . Good Service

I've had a couple different advisors and all very pleasant. Most recently Chad, and he was very helpful, followed up with me when he said he would and even gave updates along the way while I was waiting for my repairs.

The negotiation process was simple, quick and very fair. The paper work was completed and the car delivered in a very expeditious manner.

Very good service

Chad Swindle and the team at BMW of Fort Myers make having your car serviced a piece of cake. I am very pleased to not have the added stress that one would have with other dealers or mechanic shops. Thanks for making everything a smooth and pleasant process!

Ms.Shelia Brown and the service staff at Ft. Myers BMW really came to our rescue when our 335i decided it no longer liked its current water pump while traveling north on I-75. Got us back to the dealership, provided a loaner, pushed our vehicle to the front of a rather busy schedule and had us back on the road the very next day. Thanks again for such great service... it's just another reason why I drive a BMW.

Shelia was most helpful in securing a date and time on short notice for my Z4 car's service. The service was completed more quickly than anticipated and the entire process was smoothly handled by all the staff.

First time at this dealership. It exceeded my expectations as to customer service. Met service manager Ken whom introduced me to the shop manager. Ken assured that I was satisfied with the work to be performed even before the car was serviced. Shelia the service advisor kept me appraised of every step of the service. Shelia made for a pleasant service experience.

Three comments. First, it was easy to schedule the service time on-line, which I greatly appreciate. Second, the service advisors were friendly, competent, and available. The work was completed as promised. Finally, the waiting area was comfortable.

Excellent , efficient service, 0n time. Facilities were clean. A driver took me back home and picked me up to get the car back.

Campaign recall great service and diagnosis of vibration problem great. Not being able to assist in the replacement of 2 tires (new) not acceptable

My wife and I made number of trips to Fort Myers BMW to test drive several cars in advance of our purchase. Our salesman was Carl and he guided us through the purchase process. Carl was extremely accommodating and personally worked with us on each visit to the dealership. He was kind enough to come in on his day off to deliver the vehicle to us! What a great experience!!!

Salesman was very patient and informative,I would recommend any one to your dealership.

I have waited for my M2 since February 2016 (10 months) and John Lindley has kept me up-to-date 100%, every step of the way. Thank you John! Denise and I are most appreciative of John's timely updates including the car's production, shipping, and delivery. John and the support staff of BMW of Ft.Myers have been very cordial, supportive and informative. I have experience with numerous car dealerships and must say BMW of Ft. Myers is among the very best.

As always my experience at BMW was nothing but the best. Tom Simmons is so great to work with!!

Had a nail in a tire. Tom Simmons got me in immediately. Problem solved in less than two hours. Great service as always

Tom was my service advisor, his attention to detail is superb. My car was done when promised.

I was scheduled for an appointment to check out some odd "noises" in my steering column and when moving the front passenger seat as well as to have the protective coating applied to my new car. Chad was patient in helping duplicate the sounds and communicating with the tech so we could get some answers. In the end, answers were obtained, parts ordered and another appointment scheduled to have the necessary service work done.

Excellent friendly service excellent facility. Customer focus excellent

The service was terrific. Always let me know what was going on and finished when they said they would

Service and customer service could not be better. Tom Simmons was my adviser and he was great.

Dropped my BMW with Jose Fonseca at 8AM and by 3PM everything was completed professionally and to my satisfaction. The car was serviced, washed and returned to me shiny and in great working order.

Very good service visit did a good job addressing issues and servicing car.

Service Manager, Ken Kunzman, , did an outstanding job addressing a warranty issue. He is a pleasure to deal with when a problem arises.

Low stress and no nonsense

My experience was quite pleasant and service was completed as promised.

Our BMW was starting a bit rough. I explained the issue to our Service Consultant Sheila Brown, who assured me they would identify the problem and get it fixed. Sheila made my experience at this BMW dealership very enjoyable. She provided outstanding customer service and yes, our BMW is running great!

I Change cars frequently. This is my 5th high-end car in the past 2 years, done at different dealerships. My experience here was far better than what I have had in 3 different MB dealers and 1 BMW dealer.

Set up an appointment to have a couple of problems looked at. One turned out to not be a problem. The other one was fixed to my satisfaction.

Excellent

Thank you so much for accommodating my wife when she arrived for her first service appointment on the wrong day because of my error. She said everyone was so nice!!

First class operation. Very professional staff.

Shelia Brown is absolutely the best! Shelia and her team are so thorough it made this experience outstanding! 5 Stars+++ Thank you

Just got my BMW 535i this past weekend. From the moment I parked and I was greeted by Alberto, one of the salesman there who approached me as I walked out my car to the moment I drove of the lot with my new BMW I can only say that my experience was super super super great and well beyond my expectations. The whole process was great and through out the whole deal, Alberto was very courteous and helpful. Will defenetely go back to do business with him amd will send anyone that asks me about a BMW to go his way. Thanks for all your help Alberto!!!!! Carlos Velasquez

Excellent service replacing my Takata air bag. Indeed a pleasant surprise, thanks to Mr. Kinsman (hopefully I got the spelling right). Much appreciated.

I had an excellent experience with Phil and Troy of BMW Ft Myers. Super easy purchase experience.

Made my dent disappear

Excellent experience from beginning to end. Treated like VIP without being even close to one. Service manager made sure my car needs were met at every level. Lucky BMW owner Thanks

My salesperson was excellent and overall buying experience positive. I am happy I made the purchase from the Fort Myers Dealership.

They took the time to make sure the repairs were done correctly and under warranty

Prompt, courteous and efficient!

The service, sales and finance departments have offered excellent help with our purchase.

Jose, my service manager, is first class. Great customer service provided by him.

BMW is a Great Brands to Owns. Wise I Has a I8 or M6 Awesomly Sweet.

It seemed to be a pretty painless experience. My service tech Chad was very thorough in the beginning so at the end there were no surprises. the car was cleaner when i picked it up then when i dropped it off. Thank you Chad and of corse the rest of the BMW team.

Tom Simmons is a great service writer that's been there for quite a while. It feels like home. I feel like they are on my side to get the car repaired quickly, fairly priced and competently.

I came here to get my oil changed in my X5. Everyone spoken to here at this location was kind and courteous and helpful from the first phone call to service advisor and parts and cashiers. When I made the appointment I never imagined how busy they would be but service was rather quick and I liked being able to sit and watch the service department from one of the waiting areas. Though someone who moved my vehicle did leave their water bottle in my vehicle with the lid not tightened on it. There wasn't much water left in the bottle but when I put the bottle in the floor until I could dispose of it some did leak out. But no big deal.

Precisely what I expected. Nothing more. Nothing less.

I always appreciate the quality of service I receive at BMW of Ft Myers. Jose is always both professional and courteous.

My most recent service experience was excellent! I have had a long and successful relationship with Jose Fonseca as my contact.

It was as smooth as one could only imagine. Shelia Brown took care of all my needs which were many. Her availability and professional service was more than you could ask for. Shelia is very well versed in the BMW world. She answered any questions and reassured me that if at any time there was something else that came up she would be able to help. A special thanks to Jeff and Walt with all their help during the sale and service!

Very professional service, very accurate on the service time. Also great coffee!

My experience at BMW of Ft. Myers is always top notch. My service advisor Jose is great, he always goes above and beyond to ensure my car is taken care of. I highly recommend BMW of Ft. Myers and and Jose!!

Since moving to Fort Myers in June of 2015 I have been going BMW of Fort Myers and have been very happy.

I absolutely love my BMW and the amazing customer service that BMW provides. Sheila is my Service Writer and I couldn't be happier with the level of commitment and service that she provides. I am always in and out quickly and it has never been an inconvenience to have my car repaired.

GREAT SERVICE . I TOOK MY DAUGHTERS CAR FOR AN OIL CHANGE STARTING WITH JUSTIN WHEN HE ANSWER THE PHONE CALL VERY FRIENDLY AND SAID NO PROBLEM BRING IT IN. I HAD TO WAIT A LITTLE LONGER CAUSE THEY FOUND AN ISSUE WITH THE CAR BUT THEY WERE VERY COURTEOUS AND PROFESSIONAL THEY OFFER ME COFFEE AND SNACKS AND ANSWER ALL MY QUESTIONS. I DID NOT MIND TO WAIT PLUS THEY TOOK GOOD CARE OF THE CAR. I HAD A GREAT EXPERIENCE.

Thanks to Jose Fonseca and his crew, they manifested extreme professionalism and customer's care during my visit at the above dealership, I'm completely satisfied and looking forward to my next visit. Anthony Masone

Bow ft Myers performed the standard service. Very convenient scheduling, extremely clean and friendly waiting area. Service was performed as expected. My car was washed and vacuumed and ready in the two hours that we were told it would take. Very happy with the service and will continue to use this dealership in the future.

My service manager Sheila was efficient, personable, and friendly. I appreciate the way that she returned my calls promptly and informed me of services needed. She is the BEST service agent that I have had at FM BMW.

Nobody can beat the ultimate driving machine but the sales and service department at BMW. I had a major issue with my 2013 328i contract so I went to the dealer this past Wednesday and told them my issue and they helped me tremendously and by the time I left the dealer I left with a newer car :-) 2015 328i fully loaded with just 6,000 miles on it. I will definite continue driving the ultimate driving machine.

It was perfect and fast , it was even ready before. The time we thong it will be ready thanks bmw

I was very satisfied with the service rendered. The technicians were both polite and professional.

Overall service is good but they need to have more loner cars available. The car rental is a major inconvenience.

Alberto was great to deal with, very professional and accommodating.

Service starts with easy scheduling with reminders of your appointment. The staff is friendly from the start of your visit until you pull away when maintenance is completed. My appointment was for scheduled warranty maintenance and staff did not try to sell me on work that needed to get done that was not warranty work. That was much appreciated.

Great customer service, very nice personnel. Good follow up

Excellent service from beginning of process to the end. Thanks to all, Diane

Had to go there for a RECALL air bag module replacement. They got me in when scheduled and was quick. Nice experience

Made apt online over the Labor Day holiday weekend. Tuesday morning, had my vehicle towed to the dealership. Chad S. really was welcoming, and made sure I was checked-in without any issues. Had to keep the car overnight, so arranged a rental car quickly. Gave me his cell#, but he called with updates throughout the day, so never had to use it. Nice to find care washed and cleaned inside and out on arrive. A+ for Chad @ Ft MyersBMW Service for his commitment and thoroughness!!!

Time for 30M check. Called Jose and booked an appointment that afternoon which was convenient. Work done while I waited. Fast, convenient waiting area and was kept informed. What more could I ask. Jose and BMW of Fort Myers did an excellent job, as usual.

I recently Purchased a BMW 3 series hard top convertible at BMW of Fort Myers. The service I received was excellent and worked with a professional Team that provided a high level of service and professionalism. Thanks you Patrick, Pat and Troy!

Very friendly. Chad Swindle was great at explain what needed to be done and service was done as promise in time. I will recommend everyone to go to BMW Fort Myers for their next car buying experience.

great dealership. Staff went above and beyond to help us. Walt, our salesman did a great job of finding us the car we were looking for. we had given up on finding what we wanted but Walt did his magic and found the perfect car for us.

Carlos was awesome! I was getting water leaking inside my M5 and he worked with me to figure out the problem and make sure it was repaired properly before returning my vehicle. All around great service. Clean, professional and affordable. Thanks again for everything.

Excellent Service !

Service was done in a timely manner Why do I have to write 50 characters ??

This is my 2nd BMW and I will probably never own any other car for the rest of time. Anyhow! Tom was my preferred service provider a couple of years ago with my previous car. I moved away, bought a new car in MA and came back and he was just as nice as I remembered! I love the team over at BMW of Fort Myers as they are ALL extremely helpful and friendly. They have my business for life. :)

Our service tech, Chad was very personable and professional. He was very knowledgeable and wasn't pressing. Great experience at BMW of Fort Myers!

I would absolutely purchase another car from BMW of Fort Myers again. Every sales person I came in contact with was extremely helpful and knew the ins and outs of my X3. The service department was great and they did everything they could to make my wait as comfortable as possible. I highly recommend them!

Jose is always helpful and professional . He explains exactly what I need to get done.

The service received was a good experience. Sheila took care of us - she explained everything clearly and handled things in a timely manner.

Quick service, got me a rental car because they didn't have any loaners

I was at the dealership all day buying this car, Carl was very personable and went out of way to make sure I was happy, we got along very well.

Not happy about having to put 5 new tires on a vehicle that only had 28500 miles on it

Had issue starting vehicle. Situation was analyzed and problem quickly found and fixed. Great job.

Having owned BMW for nearly 25 years have had much experience with dealership service departments all over US. I can say BWM Ft Myers by far sets the highest standard of customer support There is no high end waiting room to distract you while you wait endlessly for a simple oil change that has become the norm at dealerships. Just very friendly down to earth people supporting you to get your BMW back to its peak performance ASAP

I made an appointment for an oil change in the morning and was scheduled for that afternoon. I arrived on time and was immediately given attention. Time required for the service was reasonable and everyone was very polite and details were explained thoroughly.

First Class Experience as always. 100% Satisfied.

Could’t be more pleasurable. I had a nice cup of coffee and looked at some great new BMWs while I waited. Nice.

As is always the case BMW of F.M. provided service from the point of dropping off the vehicle, frequent updates on status, accurate estimate of the cost of repairs to delivery of the repaired vehicle.

Great service from Jose! I was dropped off and picked up from work while my car was being serviced. Car came out cleaner than when it came in. No problems whatsoever.

Service for my X3 has always been first rate and very timely.

Jose Fonseca at BMW Fort Myers has always been helpful and knowledgeable in dealing with my 2012 335i convertible. This is my second 335i purchased in Fort Myers first had a 2007 when this hardtop convertible was introduced ..... Thanks to Mr Fonseca all problems and repairs on both cars were handled quickly and professionally. All the people at this dealership that I have interacted with over the years are friendly and attentive. My service went well and I was quickly taken care of, all questions answered .....a car wash and I was on my way. Thank You

Pat Boehm was very patient with my wife and I during our selection process. we found him to be very knowledgeable regarding the X5.

Sheila did a great job taking care of my vehicle needs. the teem was great and a pleasure to work with. good job.

Very helpfull and nice people

Decided to shop for a BMW X1 and tried a couple dealershipsmall. I found the deal I wanted and a smooth, professional transaction with the team at Sonic-Ft. Myers BMW. No stuffiness and egos, just a good hard working staff who is willing to make deals and make customers happy. Highly recommend them.

Excellent service. Wait was minimal and staff courtesy was phenomenal!

As expected the customer service was excellent. My car was clean and ready to go when I arrived. No questions were left unanswered and I was completely satisfied.

Love my car! Shelia took very good care of me when I brought my E91 328i in for service. I brought my car in for an oil change and to have a few things Looked at. She pulled up my service records and I didn't need an oil change or any other general service items done. I did have a few maintenance issues that need to be addressed and all were taken care of. No pressure for any additional services to be done (i.e. Broken cup holder) and I was given a loaner car for the time it was in service. Very nice dealership to work with.

Stopped by the dealership without calling first yesterday. Had a tire which kept losing air. Sheila Brown was quick to get my car in for an examination and, when a nail was found in it, a replacement tire installed. Took less than an hour from the time I pulled into the service area until I drove out.

Fort Myers BMW has changed up their service department. It's more efficient and faster. They have a professional look. Tom helped me. They fixed my problem quickly.

Walt was great in the buying process. Fast and easy.

We recently purchased a pre-owned BMW from a dealer in another city and wanted to have it checked for problems. Tom, our service rep, identified many service needs that I had not even considered and took care of everything that day. We could not be more pleased with their professionalism.

Wonderful Experience. I provided the price that I was able to spend, and they were able to make it happen. Very friendly and highly professional. It was my daughters first time buying a car and she felt very comfortable and was educated about the process and never intimidated. Salesmen never "rushed" the sale and took their time with her. Customer Service was outstanding.

Nice facility, nice people you could reduce the number of qualifying words required in your sharing experience box. it was just a service visit.

I brought the car in for three recalls. The dealer was able to do two, the third is awaiting a part. I was in and out in 2.5 hours. The dealership was clean, comfortable, and I was treated respectfully. The tech did find a few additional items I intend to bring the car back for.

Ft Myers BMW is so easy to deal with. This is our sixth BMW from them in six years.

None better. Tom is the best service rep in the industry.

What a treat... to be in and out in less for annual maintenance visit in less than one hour. Including a car wash!!

Two thumbs up!!

Everything went very well. Pleased with the service and the people.

AMAZING experience!! Thank Carl & Keith for helping me chose the right car

Service performed on-time and was done while I waited. Car was clean when I picked it up

Tom is such a pleasure to work with. Car was serviced so quickly and efficiently.

My light switch broke off and I had to work. I am a wedding planner with a wedding that day. They fixed it quickly so I could so I could make my clients happy and replaced the part the next day! So accommodating!

Excellent service.

I was very pleased with my first annual service. Staff was professional, polite and serviced my vehicle in a very timely manner. The complementary car wash is always a nice plus.

Fast, friendly service. Way better than the dealership where I bought the car from (Classic BMW of Dallas).

My 2004 BMW Z4 is in tip top condition thanks to Fort Myers BMW. Tom, my service rep, is on top of what needs to be done and he is always looking out for me. Servicing a BMW is not cheap (reason only 4 out of 5 stars), but you have to pay for quality and safety.

Jose Fonseca did an excellent job, costumer service was great. My car was washed , and it did not take too long. I will definitely recommend Fort Myers Dealer.

Thanks Sheila Brown for excellent service! I appreciate your time and attention to detail.

Bought a CPO 2013 750xi. Live in Atlanta area and handled everything remotely. All was handled with professionalism and great customer service. Thanks to Jeff, John and Jason.

My service adviser, Victor Meola was absolutely fantastic to work with. The entire process, from walking in the door to picking up my car was seamless and totally professional. I would recommend Ft Myers BMW to any and all!

Came in for Oil service along with brake fluid replacement and vehicle check. Service advisor Shelia Brown was very informative and professional in taking care of my service needs. The tech completed the service in an efficient and timely manner. complimentary car wash was a thorough detail job. Excellent service!

I had a potential problem with a rear passenger tire, but the tire was deemed okay, but they service my car with all lubricants to avoid me having to return in a couple of weeks.

Jose Fonseca has been my service advisor for many years; I've religiously brought my BMWs to him and BMW of Fort Myers for service. He is honest, hard working, and goes above and beyond to help me and service my cars. Being an auto service advisor at any company has to be a tough job, but at a BMW dealership, where snooty people like me expect excellent service every time, it takes a special person to fill those shoes. Jose truly is the model by which other service advisors should strive to become.

Very enjoyable service experience. Thank you and keep up the really good work. Thanks Carl for you attention to detail and friendly attitude.

Had a great experience. They fixed my 528i on a Sunday. Price was very reasonable. Car runs great

Best customer service you could ask for.

The prices are a bit high BUT, you are treated right. When you have an appointment the service rep is ready and prepared for your arrival and they work on the car immediately. They give you an accurate estimate of the time needed for your repairs and, if you are waiting, they keep you informed on the status. There are several different waiting areas including a large window where you can watch work being done in the shop. All in all a good experience.

Service at the dealership.All items well taken care of

Mr. Fonseca was extremely professional and has strong attention to detail. He went out of his way to provide me with updates and information pertaining to the vehicle. He also went out of his way to help me get the house keys, although I was 3 hours away from home he overnight-express mailed the keys. Thank you for your great customer service!

Best car shopping experience ever.

Quick excellent service.

Timing was great. Received a loaner while recall was taken care of. GREAT service!

I bought Certified Pre-Owned 535i from BMW of Ft. Myers over the weekend. I couldn't be more pleased with the services of my salesman, Patrick Menard. His professionalism, knowledge of the car, and honesty were all World Class and indicative of the Customer First attitude of this dealership. I would not hesitate to recommend BMW of FT. Myers to friends and I will quite likely buy another car from Patrick Menard.

Had to have BMW Roadside tow my vehicle in for service. Other than the long wait for the tow (which is not the dealerships fault), the service and interaction with Sheila was great. She kept me informed every step of the way.

Great service. My car's provlem was resolved quickly. I was informed every step of the way about the process. Very pleasant staff. Highly recommended.

I was very pleased with the service we received when we purchased our recent car. John our salesman was great and he answered every question we had. It was one of the easiest car transactions I have ever had. They made everything easy and stress free. I would highly recommend BMW of Ft Myers if you want to buy a car.

Always fun to visit the bmw store and window shop the dream cars

Victor Meola does a great job. Kudos to him!! I was very pleased with the service and customer service.

Called in late after work because my car started "shaking" when accelerating. I didn't feel safe in it and Justin, the tech that answered the phone set up a courtesy car for me the next morning and Shelia, the Service Consultant was fantastic. They diagnosed the issue right away, was able to fix it plus found I needed a new battery. All was completed within 5 hours of me dropping it off, and being covered under CPO was a great benefit too. Highly recommend their service department and will return again and again to them. Thanks!

Staff was extremely courteous and helpful. Took time to answer all our questions satisfactorily.

Smooth, professional, business transaction. No drama.

Excellent service all around. Friendly and prompt

The service was very good, they were helpful because they were very professional and nice.

My BMW was serviced recently BMW Fort Myers. All of the work was done to my satisfaction and the service was professional and friendly. Good job. Thank you.

Service department was efficient and courteous.

Had a great experience. They were very helpful and polite

Great overall experience, was treated professionally and will be back

The buying experience was a pleasure. Very good people to work with.

Selected one model, wife wanted a different and diff color. What can I say. The change was completed with no problems. Looking forward to our next BMW

My 135i had to be towed in on a Saturday after closing. Shelia called me early Monday and and said is was my starter and it was covered under warranty. I had just bought the car used from another dealer and didn't think i had any warranty coverage. Nice to see honest people still out there. Great Job!!!!!!!!!!!

BMW of Fort Myers is exceptional! Everyone there is so nice, polite, knowledgeable, and professional. They make you feel like you're their only customer! Thanks BMW Fort Myers for another wonderful experience!

We just bought a car from BMW of Fort Myers this weekend. I did a lot of research on the internet and can say we got a great price. They gave me a price via email and they honored it. Many dealers say you can contact them over the internet but then they refuse to give you anything in writing and just want to call you or make an appointment so they can use the usual "sales tricks" on you. Pat Boehm was up front with me via email and answered all my questions. My wife and I are very happy with the way the Sales department treated us.

Nothing less than Excellent Big thanks for the prompt help

Outstanding...Jose and and the BMW team are the BEST!

Excellent serviice provided from Sheila Brown. Courtious, Helpful, Efficient. She is a definite asset to the establishment

When I show up at BMW FT. MYERS .. It's like a family reunion,the staff makes you feel like your home. I wish we could adopt our service advisor Tom,he is always at the top of his game,his advice has always been on target. We have had a BMW in many different areas but none can match the service of BMW Ft.Myers. As many people are on some sort of budget ,we have been guided to stay in our guidelines. Gold Medal,Stanley Cup,Super Bowl,Masters,to boast a few. Keep up the great work!!!!!

BMW of Fort Myers provided excellent service. Sheila Brown, my Service Advisor was wonderful.

I usually go to Naples for service but this time I chose Fort Myers and I loved the customer service. Sheila did an incredible job at explaining everything and went above and beyond to make sure we cover all the point of my X5 Thank you

Awesome customer service, picked up new M2 , drove from Miami and literally in and out in 10 minutes, everything as agreed on the purchase. Steve Williams and Mike Arrison were great.

Jose Fonseca is amazing! Everything that I have a problem with gets fixed, and he always goes above and beyond on my requests. I couldn't be happier with my service experience and this is by far the best experience from any luxury brand automotive company!

Excellent staff. They are friendly and welcoming. Place is clean.

What a great experience. Tom Simmons in the service dept. was superb and wasn't trying to sell me on a bunch of maintenance that I didn't need right away. Very personable guy.

Knowledge and professional. Very happy with my BMW!

I received a notice (e-mail) that my car needed servicing and i called for an appointment that same day and got right in that day Excellent

I brought my BMW 528i in for routine service. I also needed to replace the rear tires. Victor was easy to work with, provided me with temporary transportation and charged a fair price for my new set of run flats. I wouldn't consider going anywhere else.

I have been to this dealership on several occasions, before I purchased and after. I could not ask for a greater group of people. Patrick is the best salesman ever and Tom Simmons, service consultant, is second to none. I had the unfortunate experience, just this past weekend, to get a 'split' in my run flat tire and I just knew I was going to be in a pickle with a business road trip coming up in just a couple of days. What would have normally been a very stressful situation for me, turned out to be no big deal for the folks at BMW of Ft Myers. I got there around 1PM on Saturday afternoon and was out of there not much more than an hour later, with a brand new tire, and a shiny, clean car. The team at BMW Ft Myers make you feel like you are the only thing that matters and they will go out of their way to ensure that everything is done in a professional and thorough manner. I highly recommend this dealership!!!

Tom Simmons is my service rep and always does a great job. Would highly recommend this dealership to others.

Service performed in a superior manner, car washed and vacuumed and finished before I expected.

Thank you for a complete service of oil change and review of my X5 on March 31, 2016! The staff is always courteous, friendly and helpful. The price for the work was very reasonable. Thank you and see you when I need further work!

Victor in service was more than amazing and very helpful! Excellent experience!

Quick and conveniently done on my 3 series convertible. Took care of everything that needed to be done on a timely basis.

It was all around great!! Tom was knowledgeable, place was clean. Everyone was friendly.

Excellent service with customer care!

BMW of Fort Myers provides an exceptional service experience. They went out of their way to make sure our car was returned in perfect working condition. I highly recommend them.

Tom in service always makes an unpleasant experience more than bearable. He is accommodating friendly and sincere. He is assets to your company.

very professional and the quality of the work was excellent. they even cleaned the car when the work was done!

Great experience. My point of contact is always Gregg Cuozzo whose always knowledgeable and genuine. I leased a new 528 and Greg already had all the paperwork completed and ready to go for me to sign by the time I arrived at BMW. I was in and out of there in less than 45 mins including the time it took to transfer my items from my old car to the new one. No high-pressure sales tactics or non-sense. Always an enjoyable experience. The sales manager, Chris Tuttle was also very helpful when it came down to the final negotiations and pricing. Thanks!!

Excellent costumer service. Great team work.

I always wait to have any service on my car done when I'm in this area. Jose Fonseca and BMW of Fort Myers are far above and beyond any other BMW dealership I have used.

I did not buy my BMW from this dealership. However, i am rating them based on their service department. I have been here on 4 seperate occassions for service. I have ALWAYS been treated properly. Communication was great. A loaner was provided when i needed one. My service guy is Jose Fonseca, whom has been fantastic. Highly recommended.

We experienced a flat tire on one of the run flat tires., while visiting the area. The service department told us to come right over and it would be taken care of. Tom Simmons was our customer service agent , and he was wonderful.

In and out!!!! Love that. Tom Simmons is my point of contact there. Very professional and personable! The service is exceptional.

Polite, courteous and caring. It can't be easy, trying to please some of the spoiled rich brats that surely come to this dealership. But you can tell that the staff bends over backwards to please all. They made this guy (me) feel like he was important. Coffee, snacks, bottled water, loaner iPads, loaner car free of charge, qualified techs...... Really, what more could you ask for? My advisor Tom Simmons was very attentive, I got the feeling that he truly cared about my issues. I wouldn't hesitate to recommend Ft Myers BMW to anyone who asked.

Jose Fonseca at BMW Fort Myers is an amazing service manager. He keeps our 2001 330 series working like a dream! He gets top marks for timely and effective communication, honesty, friendliness, thoroughness, helpfulness, everything! Thanks Jose! I will always drive a BMW as long as you are there!

Purchase of my beautiful new BMW went very smoothly. My sales rep. (Gregg) was very knowledgeable. Also having someone deliver my vehicle to my home and pick up my trade-in was great. Steve spent a lot of time with me. Felt like I was in a cockpit of a plane at first with all the different buttons. He told me if I needed more help he would be glad to come back to Punta Gorda. Now, a few days later I am doing much better. Just once had to use the call button in the car (love that feature). Great thing to have.

Great service !

Great service. Was a pleasure to visit! Comfortable environment to wait for the service to be performed.

Great experience with Patrick Menard and the dealership. I found the X3 I was looking for online, received an email that evening with the details and was well received when I arrived on the next Sat to see the vehicle. I have purchased dozens of cars over the years and was delighted to find the car much cleaner than I expected; and priced very competitively. I had to return a couple days later to conclude the transaction and Pat and his team were very accommodating and professional. No pressure, very comfortable.

My first service visit was a memorable experience. I arrived 4 hours early because I had updated my calendar with the wrong time. No problem...they slid me into their busy schedule and still completed the job ahead of the promised time. They did a great job. I will recommend their service to everyone.

All was good except for the arrival. The dealership seems to have a disconnect between the cars arriving for service and the service managers. I was ushered into a crowded reception area with no further instructions. In about 20 minutes my service manager called me on my cell to discuss my car. When I indicated I was sitting in the reception area he seemed quite surprised.

The team at BMW Ft. Myers cannot be beat. Professional, kind, and friendly. Great service!!! Special thanks to Sheila Brown, service advisor, for all she does!!!

Patrick Menard guided my spouse and me through the purchase process. He was dynamic, friendly, knowledgeable, easy to understand, and patient. Patrick explained many details of the operation of the vehicle we chose. The transaction went very smoothly. I highly recommend Patrick as your sales associate.

Alex Hernandez, my service adviser did a fantastic job today on my service request. I highly recommend BMW of Fort Myers for service of your BMW.

Quick efficient service; great staff. We enjoyed our service manager especially, Jose Fonseca. Comforting to know that even though we purchased our X5 in New Hampshire, we can rely on great service when we travel. Thank you!

Really a great experience, Since I arrived to Bmw Ft Myers dealership, Carl Antoine welcome me with a big smile on his face, buying a car was stress free, great customer service specially front the manager Jeff Nagy who was very professional and polite and went the extra mile to meet my price. Thank you very Mr Antoine for a great experience. Jorge Gonzales.

I've been a BMW enthusiast for years, starting with my 135i, followed by my 335 xi. When I learned about the new M235i, I knew that I had to have one. I was very fortunate since John Findley was my sales person. When I explained to John exactly what I was looking for, he took it upon himself to find an M235i that I wanted even more than the one that I had asked for. John Findley was in tune with my passion for driving and BMW to a far greater extent than the average sales person. His sales work is meticulous, dedicated, timely, and absolutely comprehensive. I recommend and will continue to recommend him to everyone I know. If you go to BMW of Fort Myers, do yourself a favor and ask for John Findley. If you don't go to BMW of Fort Myers, then pick up the phone and call them and ask for John Findley...you'll thank yourself later.

Jose awesome but the new lady don't know her name in service goes beyond she even paid for my lunch because they took way to long from promise

I have been to more than a dozen BMW dealerships across the country. This is an average one. I did buy a $90k X6 here and have enjoyed it, but they overcharged for its KBB. They provide complimentary car washes anytime I stop in. Unlike other poster, I appreciate the up sells - I want to know what's available. I completely understand its my responsibility to ask if it costs more. If you don't like that, go to a Honda dealership. BMW is for those with money. :)

BMW of Fort Myers jumped through hoops for my purchase. My BMW exceeds all of my expectations. I will definitely be back for my next BMW! See you guys soon!

I was extremely pleased with my buying experience. I will second a previous reviewer and say, ask for Patrick Menard if you are wanting a great car buying experience. He is fabulous!! The General Sales Manager, Chris Tuttle, was a great held in making the deal work. I picked up my beautiful new car last night and could not be happier with it. This is my 3rd purchase from BMW of Fort Myers.

I was extremely pleased with my buying experience. I will second a previous reviewer and say, ask for Patrick Menard if you are wanting a great car buying experience. He is fabulous!! The General Sales Manager, Chris Tuttle, was a great held in making the deal work. I picked up my beautiful new car last night and could not be happier with it. This is my 3rd purchase from BMW of Fort Myers.

I was extremely pleased with my buying experience. I will second a previous reviewer and say, ask for Patrick Menard if you are wanting a great car buying experience. He is fabulous!! The General Sales Manager, Chris Tuttle, was a great held in making the deal work. I picked up my beautiful new car last night and could not be happier with it. This is my 3rd purchase from BMW of Fort Myers.

Best car buying experience ever! Two-and-a-half years ago, I had a very positive experience leasing a 2013 BMW 128i from BMW of Fort Myers. So, when I was ready to trade this car in for one with more “safety” features, I knew exactly where to go: I headed back up to Ft. Myers! It turns out that the salesman and new car sales manager with whom I dealt a couple of years ago have moved on to other dealerships. Fortunately, I remembered the name of the General Sales Manager (Chris Tuttle) whom I met back then and asked to see him. Chris immediately came out of his office and warmly greeted my wife and me. I explained what I was looking for (model, color, packages) and, within a few minutes, BMW’s “Genius” (yes, that is his title), Steve Williams, located a car at another dealership that had all of the features that I was wanted (albeit, in my second-choice color). I quickly (and “painlessly”) negotiated a very fair lease price with Chris . . . a true gentleman at all times. Three days later, I returned to Ft. Myers to pick up my new car (a 2015 BMW 328i). The paperwork process with their Finance Manager, John Slechta, went off without a hitch (and, without any pressure or “surprises”). The car was then “delivered” by their Lease Portfolio Manager, Pat Boehm. While going over some of the car’s many “bells and whistles” (the technology is amazing!) with my wife and me, Pat was, at all times, personable, professional, and patient. He is clearly very knowledgeable about the product. We drove away VERY SATISFIED repeat customers. Follow-up: A few days after picking up my car, I was concerned that there might be a slow leak in one of my tires. I called Pat and he made arrangements for me to bring the car in to their Service Department that same day. I was greeted by a very helpful Service Advisor, Sheila Brown, who got my car into the service area without delay. (It turned out that the tire was fine.) I was even offered a complimentary car wash. Needless-to-say, when looking for a new car, I HIGHLY RECOMMEND BMW of Fort Myers. I trust that your experience will be as positive as was mine. My thanks and congratulations to Chris Tuttle and to his wonderful team at BMW of Fort Myers!

I have been a customer of this dealership for about four years, and have had two BMWs. In the past, their service dept. was overly aggressive, trying to push unnecessary items on the customer and representing them as "necessary." This led you to believe that the item would be covered under the free maintenance plan, which was not the case. I considered switching dealers for that reason. Now, there has apparently been a significant management change. On my latest service, my representative (Tom Simmons) was highly professional and efficient. He explained what would be done, and assured me that all was covered under the maintenance plan. The car was returned on time, and he briefed me on what was done. This is obviously a different dealership, and I highly recommend them.

Just bought our first electric car i3 over here. Mary Alice is a very good and reasonable (most of the time))) Steven is extremely knowledgeable and patient. Chris, Joe and "signing papers" guy( sorry, forgot his name) are pleasure to deal with. Much better experience than any other dealership in the area!!!

The team at BMW FT Myers was truly superb. I found them extremely honest and attentive in every respect. Everything that they promised was delivered and it was a great experience dealing with them. I highly recommend them to anyone seeking a first class dealership with integrity.

BMW of Fort Myers is a class act dealership.I purchased a new 2015 BMW 428i Convertible from the dealership on 3/31/2015 and everything about the transaction was a totally professional experience. I have owned all brands in the past, BMW, Porsche, Mercedes & many Nissan products. Having purchased new cars on a regular basis on average every 1 to 2 years I have a lot of experience in the transaction & dealing process. BMW of Fort Myers, Florida is absolutely above the other car dealerships competition, when it comes to the whole purchase process. From the first contact with the dealership, John Findley, sales Client Advisor, every part of the deal was a total positive experience. John had a real professional & human approach and displayed his many years of knowledge in the business. While working through the purchase process you felt the whole time he was working in my interest and never had any angles to the deal. He had worked his deal with me and his General Sales Manager Christopher Tuttle who is also a totally professional and people person. Chris kept the deal flowing on a positive note throughout the transaction. They worked very hard to make a deal work that I could afford and took the time to make a personal contact with myself the client. As the deal came to a close Joe Irpino General Manager of the dealership came into the room as we closed the deal & checked on my feelings and experience with my sales Client Advisor John Findley. I had nothing but positive comments to say about John. Joe Irpino made me feel welcome and told me his door is open all the time. Wrapping up the deal with John Slechta the Finance Manager was just the final touch to a totally great experience. I went to the BMW dealership in Naples, FL first where I live and didn't get the same type of greeting & they made me feel like they were entilted to my businness and BMW of Fort Myers earned my business.

I drove 3 hours to a buy a car here. My local dealer couldn't be bothered with my business. The staff at Ft Myers went out of their way to take care of me. Chris Tuttle, you will have my business for life! Thank you to Walt for staying late and making sure we were all set!

Absolutely the best car purchasing experience we have ever enjoyed. My wife and I were given the opportunity to learn about the cars, their options and pricing. No pressure and very friendly people. Patrick Menard is a true gentleman and he knows the cars and can explain the options and why you should consider them. Chris Tuttle the sales manager was very willing to work the price to our joint comfort level. We bought the car we wanted at a great price. Ask for Patrick Menard if you are wanting a great car buying experience.

Recently bought my 2012 BMW X5 from Alberto Raos, he was great and took very good care of us! Definetly wil come back to him when I want another car :)

My family and I have been very longterm customers with BMW of Fort Myers for quite a long time. I can tell you it's also a great experience for us every single time with BMW of Fort Myers. We truly feel like part of the family when we go there regardless if it's just to get our cars washed, serviced, or even inquire on a new future car purchase. The whole staff is always attentive and caring to detail. The service department has gained such a great reputation with my family and I over the years that we are hooked to this dealership. If you decide to get a BMW, I HIGHLY recommend you go to this BMW dealership, and give them an opportunity to WOW you because you will truly be satisfied beyond a doubt!!!

Absolutely phenomenal service. I recently purchased a brand new BMW 4 series from BMW of Fort Myers, and I couldn't have asked for a better service. I was helped by Greg, who provided outstanding service, and helped me for over 8 hours to choose the best car for my budget. I travelled all the way from Miami Beach to BMW of Fort Myers, and I would recommend anyone looking to buy a user or new BMW, to give a chance to BMW of Fort Myers. You will not be disappointed.

I have not been a BMW fan ever since I received poor service in 2005 when I went in to buy a car. My husband test drove the X6 and tried convincing me to go look at it. I went into the dealership with a bad attitude and with my mind made up of not buying. Patrick Menard, however, was phenomenal and we ended up purchasing a new X6. I place a lot of importance on customer service and Patrick was fantastic. He was not pushy, did not try to hold me hostage at the dealership, was not fazed by my less than perfect appearance, and was very honest. The dealership was very open to where I wanted my payments to be and worked diligently to get me a package I was happy with. This experience has helped change my attitude about BMW and I am happy to say that I will be back to work with the dealership and Patrick in the future.

My wife and I traded in our 2009 Ford Focus for a 2010 BMW 535i. The staff was pleasant and welcoming to our new trade, and helped get us the most for our money. The staff gave us everything we needed to make our stay with them comfortable; this included umbrellas to keep (since it was raining), water bottles, and snacks. We did not spend much time searching through the inventory until we found the car we wanted to purchase. The used sales department was absolutely amazing and workable, we will definitely return in the future.

Wow i've tried to post something on here 3 times and it keeps saying it's deemed abusive and wont post.I guess they can't handle the truth.

I was searching South Florida for a slightly used BMW online. I called BMW of Fort Myers about a 328i they had listed on AutoTrader and Car Gurus. I spoke to Pat Boehm, who was really sweet, not a typical car salesman. That car didn't have all the packages I wanted but Pat explained my options and pointed out what a great price this car was with only 2000 miles. Days later, I called him back because I decided it was a great practical choice, with all the safety and luxury of a BMW. Very me! My kids and I drove from Miami on a Saturday. We arrived 20 minutes before closing. Shaun Warner, the internet manager, assisted us with a test drive. We sat at his desk and he gave me all the numbers. It was way past closing time and I felt like I really liked the car and I wanted to make the trip worthwhile but I didn't want to be impulsive. So, I said thank you and was about to get up to come back another day and Shaun said the magic words...."I can drive it over to Miami for you". On Wednesday, the most convenient day for me, he took the long trip of 2.5 hours. He had a colleague follow him and they drove back the 2.5 hours. This was quite a trip for them and it made all the difference for me. All the salespeople, managers and staff were very nice and accommodating. Even though I live in Miami where there are hundreds of BMWs to choose from, I'm sure I got THE BEST PRICE AND THE BEST CUSTOMER SERVICE from BMW of Fort Myers.

Just bought a 328i from Ft. Myers BMW. Our salesman was a true professional! Between my wife and I we have 54 ears of sales experience, so we know all about sales professionals! Great car at a fair price, and although there was a back and forth with our trade; everyone did OK!

My salesman was the best! I had visited several BMW Dealerships all up and down Florida's Gulf Coast, and found Ft Myers BMW to be the best! They gave me a great deal on a 328i, and an even better deal on my trade-in!

Took my X1 in for service today and found out that Driving a BMW is only half the experience. My service engine light came on only after 7K miles. I pulled in to the service lane and gave the smart key to the serviceman. He was able to quickly pull up all my info and the X1's info on the computer. He walked me to the waiting room where I was able to have a cup of coffee or water, watch TV in the comfortable leather chairs or watch my X1 from the waiting room via a massive window to the shop. Everyone was very nice and explained it was a sensor that needed to be replaced. Before wrapping up they did a complimentary check and found my break fluid was due to be flushed and replaced. All this being completely free due to the 50,000 maintenance free period BMW offers. Finally, they brought me my X1 back, washed and vacuumed with a plastic protective cover over the seat and floor matt area. Very Very Professional, Oddly I'm looking forward to the next service...

Great customer service! I highly recommend this dealership. My family and I have been BMW owners for years.. and this is my favorite dealership. Thank you for letting me experience the 535i..LOVE IT!

I cant say enough about the exceptional service I received from my sales associate Mr. John Finley at BMW of Fort Myers. He spent months seeking out the perfect car for me and my lifestyle. He negotiated endlessly on my behalf to insure that I had the perfect car to meet and exceed my expectations. As a local Realtor I pride myself of providing Exceptional Service and it was a pleasure to work with such professionals with like minded goals. Please ask for John Finley personally when considering a purchase at BMW of Fort Myers. Thank you for your Exceptional Service.

Patrick Menard did as outstanding job helping us get the best deal on a lease on a new 2014 X3.

BMW of Fort Myers made my car buying experience magnificient!!!!!!!!!! The Business Manager was great and made me feel very comfortable. Top notch all around, from the Internet Manager Shaun, to the salesperson Carl, all the way to the Finance Manager Jeff. Great job guys!!!

I have had an ongoing problem with front floor mats in a 335i 2012 convertible. The drivers side would come loose and on two occasions went over the accelerator. The problem was the fastener which had come loose and despite being replaced came loose again. BMW management was not anxious to replace the carpeting. My service advisor, Alex Hernandez, was not only sympathetic but willing to help me. She fixed my problem when those in a higher management level were unable or unwilling to. She has earned my trust and support as well as continuing to make the BMW service area enjoyable to visit. Well done.

I recently purchased a car from your dealership, Patrick Menard was extremely helpful in deciding which car fits my needs, he went above and beyond to help me. I would definitely refer him to my friends and family. Thank you Patrick!

I enjoyed the experience of purchasing a pre-owned BMW from this agency. The sales and service people were supportive and understanding, their facilities were immaculate, and I look forward to doing further business with them. Pat Boehm was excellent. Oh yeah, BMW makes great cars... just thought I''d add that.

BMW a black man wish

I just bought an Audi A4 from this dealership, and I just want to thank Patrick Menard for really working with me so that I could drive home in this beautiful ride. He was very honest about what he could or couldn't help me with, and when it was all said and done, I feel like I went home with a fair deal and excellent quality car. Flexible and accommodating service that was conscious of my time restraints and worked as fast as possible to get a deal done without actually feeling rushed. Would definitely recommend Patrick and this dealership to anyone searching.

I just leased a brand new BMW 320i from Shaun Warner an he was excellent! He is personalable. He treated me like family Honest and truthfull. My wife was impressed on his professionalism and the positive energy that he projects for BMW of Fort Myers. He is an asset for your business. We live in North Naples and could have bought a car anywhere. He sent us a personal thank you in the mail and he always has a smile. I recommend everyone to see him.

Shaun Warner sold me and my wife a 2012 BMW 750li and delivered the car to our home in Marco Island. His smile was what made me do business with him. He is friendly and me being in a land developer all my life was impressed. I offered him a job within my company that is how impressed I was by his service. This man even sent us a holiday card and a thank you hand written to us in Marco Island and our home in Ohio. What an asset to have such a professional working for your company.

I was looking on Cars.com for a used Toyota Solara convertible in SW FL under $10K. Found one in SE FL then an identical car was posted here in Fort Myers by BMW. Inquired by email and got prompt, efficient follow up by BMW staff by email and phone encouraging me to come drive it. I did and salesman Greg did a very nice job showing it to me. Manager Joe agreed to match the east coast price which was my requirement to buy it from BMW. Brantley handled all the paperwork smoothly and efficiently. Across the board a very pleasant buying experience despite my past aversion to dealing with the big car dealerships. I would deal with BWM of Fort Myers again and I recommend them highly. Thanks!!! Mike H., Fort Myers, FL

Alberto Ramos - Thank you!! You have made this the best car buying experience I have ever had. I purchased a car for my father. We went to several dealerships in the area looking at many different cars. After looking at several different 2 door cars he decided on the 328i hardtop convertible. Alberto listened to his wants and brought out the perfect car. My father has been smiling ever since we made the purchase. He has bought many cars over the years but this one has made him the happiest. The professionalism displayed by yourself and the dealership was outstanding. I highly recommend Alberto for all your car buying needs.